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Powering progress


Corporate presentation




             21/09/2011
9/21/2011
Introducing Atos                                                    Corporate
                                                                    Communications



Atos is an international information technology services
company, delivering hi-tech transactional services,
consulting, systems integration and managed services.
Atos is focused on business technology that powers progress
and helps organizations to create their firm of the future. It is
the Worldwide Information Technology Partner for the
Olympic Games and is quoted on the Paris Eurolist Market.
Atos operates under the brands Atos, Atos Consulting &
Technology Services, Atos Worldline and Atos Worldgrid.

▶ Annual revenues of € 8,7 billion (pro-forma 2010)
▶ Over 78,500 business technologists worldwide
  in 42 countries
▶ Worldwide headquarters in Bezons / Paris, France
▶ Atos was established on July 1st 2011, following the
  successful integration of Atos Origin and Siemens IT
  Solutions and Services and the establishment of a global
  strategic partnership with Siemens AG

                                                 2
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Powering progress                         Corporate
                                          Communications




                    At Atos we strive to create the firm of
                    the future. We believe that bringing
                    together people, technology and
                    business is the way forward. Every
                    day we power sustainable progress for
                    our clients and partners, the wider
                    community and ourselves. It is our
                    unique approach as business
                    technologists that makes this possible.

                    Thierry Breton, CEO Atos




                         3
9/21/2011
Atos general management                                                                      Corporate
                                                                                             Communications



Thierry Breton                            Charles Dehelly                        Gilles Grapinet
Chairman and CEO                          SEVP Global Operations                 SEVP Global Functions

A former French Minister of Economy,      Charles Dehelly began his career at    A graduate of the Ecole Nationale
Finance and Industry, Thierry Breton      the Thomson Group where in 1981 he     d’Administration, Gilles Grapinet’s
was Chairman and CEO of France            was CEO of Home Appliance divisions    previous roles include financial auditor,
Telecom, the second largest European      and later CEO of the Television        Head of Strategy & Information
telecom operator and Chairman and         division.                              Systems of the French tax directorate,
CEO of Thomson. He also served as         Joining the Bull Group in 1992 as      Director of the nationwide Copernicus
Executive Managing Director and Vice      Group Chief Operating Officer, he      program for IT transformation of the
Chairman of the IT group Bull. Thierry    returned to Thomson in 1998 as Chief   tax administrations and Executive
Breton was a Professor at Harvard         Operating Officer then as Chief        Committee member at Credit Agricole
Business School, teaching leadership      Executive Officer.                     SA, in charge of Payment systems &
and corporate governance.                 In 2004 he became CEO of the Equant    Services.
He is a holder of the prestigious award   Group, then CEO of the Arjowiggins     He served as advisor for Economic and
of Officier de la Légion d’Honneur and    Group.                                 Financial Affairs to the French Prime
Commandeur de l’Ordre National du                                                Minister and as Chief of Staff for two
Mérite.                                                                          French Ministers of Economy and
                                                                                 Finance.




                                                                   4
9/21/2011
From global organization to       Corporate
effective operation               Communications




                              5
9/21/2011
From local offices to global         Corporate
powerhouse                           Communications




Number of employees by country
(12/2010 pro-forma figures)



                                 6
9/21/2011
IT Strategy to IT Services                                                Corporate
                                                                          Communications



▶ A “best in class” company in the two major IT domains


                                         Reinforce the Business
                                         Enabling services through
                                         focused partnerships to               Leader in
                                         develop specialized business           Europe
                                         jointly with Siemens
                  Business Enabling                                           ≈ Revenues
                     IT Services                                                of over
                                        Secured payments transactions,
Atos                                      e-customer services, Smart            €1bn in
operates                                 energy, Smart mobility, Social
IT in two                                   computing for business…           specialized
domains                                                                       businesses
which are                                Invest in Cloud Computing
at stages of                             and reinforce the Foundation
reinvention                              IT services through the
                                         combination of Atos and SIS
                     Foundation          operations                            European
                     IT Services                                               leader in
                                          Virtualization, Atos Sphere
                                           services, Industrialization,        Managed
                                           Global delivery, worldwide          Services
                                           footprint, big deals focus…




                                               7
9/21/2011
Business Enabling IT Services :                                                    Corporate
Transactions to Success                                                            Communications



▶ High-tech Transactional         ▶   15% + EBIT, double digit growth potential
  services, an innovative         ▶   Leading position in Europe based on strong assets
  and added value service             (electronic payments, e-customer services, financial
                                      markets…)
  model
                                  ▶   Already > 20% of Atos Origin revenues
                                  ▶   Ambition to double HTTS revenues by 2014 versus 2008

                                 Electronic payments
                                                                          #2 acquiring in Europe
                                 ▶ 12 million debit cards
                                                                Top 3 internet & Mobile payments in Europe
  Shared commitment to success   ▶ 12 million credit cards
                                                                          Top 5 issuing in Europe
                                 ▶ 5 million fuel cards
                                                                           Gift & prepaid cards
        Client business          ▶ 400.000 terminals
     metrics price structure
                                 Financial Markets
                                                                   #1 processing of securities clearing /
                                 ▶ 250 million trades
       Build once, reuse,                                                 Settlement in Europe
        sell many times          ▶ € 400 bn assets
                                                                    #1 brokerage processing in Europe
                                 ▶ 10 RTGS platforms
        Processing in own
       shared data centers       e community services                #1 personal mailboxes in Europe

                                 ▶ 41 million loyalty cards             # 1 multichannel self care
                                                                         home banking in France
       Full control on IPR       ▶ 40 million e-mail boxes
                                                                Major provider of health cards, pharmacist
                                 ▶ 850 million e-documents            registry, Personal Medical File



                                                            8
9/21/2011
Foundation IT Services:                                                           Corporate
Global Delivery to Trusted Partner                                                Communications




ERP Applications            Data Centers                               Enterprise Management Centers

900,000 SAP users           13 Global Data Centers +                   Global EMC’s in Timisoara and Kuala
                            50 Local / Regional Data Centers           Lumpur & 15 local EMCs with in total
                                                                       690 staff
Desktop                     93,000 sq meters Data Center
                            1.42 average global virtualization ratio
2,5 Million Seats
45 Million calls / year     Hosting:
                            ▶ 39,500 MIPS
                            ▶ 41,500 terabytes storage
                            ▶ 5,890 COD/IaaS/Cloud instances
Server Management
                                                                                 4 B€ + Revenue
                                                                                35,000 employees
105,000 managed server      Network & Security services
instances (74,000 managed
physical servers)           40,000 switches, 6,000 routers,
                            12,500 WLAN access points, 327,000
                            voice end users, 350,000 RAS users,
                            31,000 unified communications end
                            users, filtering for 146,000 email
                            mailboxes




                                                           9
9/21/2011
From critical IT to business                                                 Corporate
support                                                                      Communications




         Technology Services
             Consulting &




                                                                              Integration
                                                                               Systems
                                       Transforming    Delivering
                                   business through    seamless business
                               innovation leveraging   systems
                                         Information
                                        Technologies




                                Advancing business     Transforming IT
                                   strategy through    infrastructure and
         Transactional




                                          innovative   business operations
            Services




                                                                              Services
                                                                              Managed
                                processing solutions   revenues




                                                          10
9/21/2011
Technology to business                                        Corporate
                                                              Communications
High-Tech Transaction Services

▶ Based on Atos Worldline expertise
▶ European leader in payment services, with a strong presence in Asia
▶ Based on innovative business models, we provide IT services for:
  – Electronic payment services – issuing, acquiring, terminals, card and non
    card payment solutions & processing
  – eCS – eServices for customers, citizens, and communities, in Public,
    Transport and Health, including a unique service for medical BPO in the UK
  – Financial Markets – clearing & settlement, brokerage services and asset
    management
  – Worldgrid offers smart energy solutions for production, transport,
    distribution and retail


                                                    Best in class processing
                                                    for billions of critical
                                                    electronic transactions
                                                    worldwide.


                                            11
9/21/2011
Transform to progress                                      Corporate
                                                           Communications
Atos Consulting & Technology Services

▶ Atos Consulting & Technology Services is Atos’ engine for innovation
▶ More than 5,000 proximity experts help customers transform business models,
  processes and information systems
▶ Organized around markets and Centers of Excellence to ensure both a strong
  industry focus and the leveraging of cross-industry issues
▶ Our key expertise areas Business Innovation, Operational Excellence and IT
  Leadership offer a range of cost effective transformation and innovative
  solutions tailored to each industry-sector




                                                        It’s about working
                                                        together towards
                                                        a common goal:
                                                        your success!


                                           12
9/21/2011
Integrate to accelerate                                         Corporate
                                                                Communications
Systems integration

▶ Delivering sound added value to our clients through a large number of sector-
  oriented or transversal activities
▶ Operates with 3 main line of services with result/outcome based pricing
  – Transversal offerings across many industries, supporting a broad package
     software portfolio and custom based development, including latest
     technologies appearing in the market (java.net, android, open source, ..)
  – SAP software integration and deployment
▶ Leader in Application management services
▶ Our delivery model offers high quality, scalability, predictability to suit our
  customers needs, including software-as-a-service
▶ We leverage one of the best partner ecosystems in the World to deliver for
  your organization

                                                  We transform the complete
                                                  enterprise architecture into
                                                  a single, seamless business
                                                  system.


                                             13
9/21/2011
Manage to control                                             Corporate
                                                              Communications
Managed Services

▶ European leader in outsourcing and Managed Services
▶ Providing end-to-end and joined-up workplace, infrastructure, application,
  security and cloud services
▶ Strong track record in supplying and integrating cloud and utility based
  services (dedicated, private, and/or shared)
▶ Providing high quality, standardized services from our Global Factory,
  leveraging Atos’ ITIL-based Continuous Service Delivery Model (CSDM)
▶ Strong partnerships with technology providers such as Dell, EMC2, HP, IBM,
  Intel, Microsoft, Novell, Oracle, SAP, VMware and many others




                                                 We have unrivalled experience
                                                 in major enterprise programs
                                                 covering complex and
                                                 multi-site solutions.


                                            14
9/21/2011
From industry expertise to                                      Corporate
business value                                                  Communications




   Public Sector,                Manufacturing,                       Telecom,
                    Financial                      Energy &
    Healthcare                      Retail &                          Media &
                    Services                        Utilities
    & Transport                    Services                          Technology




                       Annual revenues of € 8.7 billion
      27%            20%             33%             7%                13%



                                             15
9/21/2011
Powering progress for our clients   Corporate
                                    Communications




Financial Services




Public Sector,
Healthcare &
Transport




Energy & Utilities




Manufacturing,
Retail & Services




Telecom, Media &
Technology




                           16
9/21/2011
Real-Time Intelligence to smart                                  Corporate
energy                                                           Communications



Atos Worldgrid
▶ A pioneer in Smart Energy
▶ Providing maximum optimization and encompassing the
  whole energy management value chain, be it for electricity,
  nuclear, gas, oil or water businesses
▶ Unprecedented track record in the Energy & Utilities market
  over 30 years
▶ Over 1,500 engineers dedicated on real-time critical and
  core business systems
▶ End-to-end intelligence from real-time data – from “the
  sensor to the CEO Dashboard”
▶ Bridging the gap between industrial control and business
  systems
▶ Global reach - centres of excellence in Europe, China, India
  and Latin America




                                              17
9/21/2011
Transact to connect                                               Corporate
                                                                  Communications



Atos Worldline
▶ A leader in Hi-Tech Transactional Services, Atos Worldline is
  specialized in:
  – Electronic payment services (issuing, acquiring,
     terminals, card and non-card payment solutions &
     processing)
  – eCS (eServices for customers, citizens and communities)
  – eServices for financial markets (clearing & settlement,
     brokerage services and asset management)
▶ 374 million remote payment transactions
▶ Managed each year by Atos to enable people to shop on-line
  with confidence
▶ 1 billion SMS’s processed each year by Atos to ensure real
  time exchanges on mobile




                                              18
9/21/2011
From strong alone to strong                                                       Corporate
together                                                                          Communications



               Atos is partnering with global software leaders
Global Strategic Alliances                                              How do you benefit from
                                                                           Global Alliances ?
                                                                Alliances move Atos forward in the markets
               … in ERP business with strong vertical
                                                                by …
               solutions.
                                                                ▶ Delivering high end to end software
                                                                   solutions
               … in hybrid cloud solutions for desktop
                                                                ▶ Jointly selling solutions which are
               and server.                                         complementary and not competitive
                                                                ▶ Selling while utilizing the partner’s sales
               … in Exadata and vertical solutions for             force
               Telco and Banking.                               ▶ Joint Account development using AOW-P
                                                                   approach
               … in cloud and virtualization offerings.         ▶ Driving committed and jointly managed
                                                                   pipeline activities
                                                                ▶ Reducing bid cost as a result of early
               … in software solutions for Testing and             alignment
               Nuclear control.                                 ▶ Generate additional revenues from
                                                                   referral fees and marketing support
               … in cloud software solutions for Testing
               and collaboration solutions.

               … in discrete and process industry for                           1+1=3
               PLM and MES solutions.


                                                           19
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Demonstrating leadership                                    Corporate
                                                            Communications



▶ Top Program to accelerate improvements in the operational and financial
  performance of the company while improving our services and delivering
  increased value to our clients
  – Achieved greater cost and service efficiency
  – Strengthened our cash collection process and purchasing power
  – Tangible effects on the Group’s performance
▶ Lean management – the management approach which focuses on putting our
  clients at the heart of everything we do – is embedded in Atos’ culture.
  – The application of Lean Management in Atos has led to better efficiency,
     higher service quality and team motivation, and more value for our
     customers.
▶ Wellbeing at work – underpins our ongoing transformation to be come a more
  integrated company. It covers all aspects of the future workplace:
  – implementing efficiency through management processes
  – delivering specific tools for remote working
  – covering training and talent management and enabling new levels of
     collaboration and flexible working


                                            20
9/21/2011
From vision to Innovation                                         Corporate
                                                                  Communications



At Atos, we are very clear about what innovation truly means
and about how we enable our clients to ensure that it becomes
part of their company DNA, as it is part of ours

Innovation can be seen everywhere and particularly:
▶ in our set of Innovative Offerings growing over 10% a year
▶ in our innovation policy involving every single employee’s
  ideas through our social platforms
▶ in the works of our scientific community actively upgrading
  our vision of the technologies for the future




This is how we are able to constantly propose new solutions
and ideas to our clients, and to help them invent their own new
way towards growth and profitability

                                              21
9/21/2011
Innovation to result                                                Corporate
                                                                    Communications
Global Key Offerings

Ambition Carbon Free and Sustainability Solutions
▶ We are the first international IT group to provide carbon neutral services.
▶ Atos can support future developments in areas such as faster processing, lower
   energy consumption, greater efficiency and miniaturization of components.
▶ This may leverage scientific innovations such as Control and Command for Complex
   systems (Smart-Grid, energy efficient buildings, and traffic management), Alternative
   Delivery Models, collaboration and knowledge management, and decision support
   systems.
Atos Sphere and Cloud services
▶ are delivered according to the three “classical” layers of Cloud services:
   – Infrastructure as a Service (IaaS)
   – Platform as a Service (PaaS)
   – Software as a Service (SaaS)
▶ We also offer a “Cloud Opportunity Assessment”, aimed at helping our clients identify
   advantages from the Cloud in their business and to build their roadmap.
▶ These services not only include the provision of the software packages but other
   services such as security, backup, integration with other applications, users
   management, Service Desk, reporting, orchestration.


                                                 22
9/21/2011
Innovation to result                                                 Corporate
                                                                     Communications
Global Key Offerings

Civil and National Security
▶ A full-scope solution and service approach designed to answer the changing needs of
   ministry heads, first responders, intelligence chiefs, border managers and other
   security leaders.
Enterprise Content Management (ECM)
▶ Atos offers services to large enterprises or public bodies to address issues related to
   Compliance, Collaboration and sharing of all types of multimedia content.
ERP Consolidation & Harmonization
▶ We deliver proven business solutions and services for the harmonization of global
   business processes and the consolidation and standardization of the IT landscape
   based on SAP.
Identity, Security and Risk Management (ISRM)
▶ Our end-to-end innovative approach to information security addresses the full threat
   landscape. We partner with leading security technology providers (McAfee, Oracle,
   Novell, etc) to integrate proven technology into compliance and security solutions
   that ensure the appropriate level of security for each client.




                                                  23
9/21/2011
Innovation to result                                                Corporate
                                                                    Communications
Global Key Offerings

Manufacturing Execution Systems
▶ Assists manufacturing clients in reaching their business objectives such as Innovation
   Excellence, Manufacturing Excellence, and/or Supply Chain Excellence.
Next Generation Intelligent Networks (NGIN)
▶ Atos provides telecom operators with Next Generation Intelligent Networking
   platforms, that allow traditional value added services to be supported in a GSM
   infrastructure as well as a new networking infrastructure while facilitating the
   introduction of new services.
Nuclear Instrumentation & Control
▶ We provide Nuclear & Utilities industry clients with proven monitoring and control
   systems, simulation, predictive maintenance, EAM and production management
   platforms. These solutions are associated with Long Term Maintenance and
   Sustainability contracts, building on strong partnerships with leading players.
Product Lifecycle Management (PLM)
▶ Our Product Lifecycle Management expertise is built on 15+ years of implementation
   and operation excellence with international enterprise clients. Numerous global
   manufacturing players have already experienced the cumulative benefits of PLM
   integration from us – right up to early solution delivery and increased end-customer
   product uptake. Our expertise fits Siemens PLM products and is enhanced by mature
   experience on other major PLM platforms.


                                                 24
9/21/2011
Innovation to result                                                 Corporate
                                                                     Communications
Global Key Offerings

Smart Grid and Smart Metering
▶ Atos’ Smart Metering solution is an end-to-end solution involving a full information
  system and telecommunications infrastructure. This provides secured and remote
  acquisition, configuration, maintenance and operation of industrial and residential
  smart electricity meters, and meter data management functions.
Smart Mobility Services
▶ As a disruptive technology, we see Smart Mobility as a real opportunity for future
  business growth in a number of areas. Atos has the expertise and relevant experience
  to play any part in an emerging Smart Mobility Service Ecosystem depending on
  client requirements.
Social Business Solutions
▶ We have developed a portfolio of Social Business Solutions; addressing current
  clients’ pains and gains, looking for solutions through social networking concepts,
  technologies and services, and offering these as integral solutions through alternative
  delivery models and agreements.
Testing & Acceptance Management (TAM)
▶ The vision behind TAM is organizing Test, Acceptance and Move-to-Production in an
  integrated and standardized way to enable industrialization and so further cost
  reductions of these processes. In this way is delivered a quality assurance solution to
  clients.


                                                  25
9/21/2011
From sustainability to continuity                                  Corporate
                                                                   Communications



Our aim is to minimize our own operations’ impact on society
and environment, and enable our clients to aid their own
transformation towards sustainability, optimizing their
environmental efficiency and leveraging sustainability to create
new growth strategies.

▶ GRI A+ status
▶ 1st IT Company to join the Global Reporting Initiative
▶ Commitment to the United Nations Global Compact
▶ 35% of our sites certified ISO 14001 by end 2011
▶ Commitment: to reduce our Carbon Footprint by a minimum
  of 5% by end 2011
▶ We accompany our clients on their journey towards a more
  sustainable operations, IT infrastructure and supply chain
  through sustainable and innovative solutions (carbon neutral
  hosting services, Green IT, etc.)



                                               26
9/21/2011
Performance to win                                   Corporate
                                                     Communications




  Atos, our long-term partner, is the brains
  behind the IT operations for the Olympic
  Games, consistently delivering high-quality
  services on schedule and within budget. For the
  Beijing Olympic Games, Atos provided a crucial
  role in ensuring the success of the event from a
  technological perspective, and in making sure
  that the IT systems functioned perfectly. We are
  confident that Atos will once again deliver an
  outstanding job for future Games.

  Jacques Rogge,
  President of the International Olympic
  Committee




                                           27
9/21/2011
Atos and the International              Corporate
Olympic Committee                       Communications




  Long-term relationship based on trust and proven
         performance since Barcelona 1992

                             28
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Atos and the International                                   Corporate
Olympic Committee                                            Communications



Flawless IT – on time, on budget        Massive and complex
▶ Designing, building, and operating    ▶ More than 60 sites
   the critical IT infrastructure and   ▶ 50+ business applications
   systems that ensure the smooth       ▶ 10,000 PCs and over 1,000 servers
   and secure running of the Olympic
   Games’ IT and the immediate          ▶ 1,000 network and security devices
   availability of results              ▶ 200,000+ hours of testing
                                        ▶ Over 200 million security events –
Every two years… a new organization       but with NO impact on the Games
▶ With 4 billion customers
▶ Operating 24/7
▶ Creating a cohesive team of highly
  trained professionals out of ever
  changing partners
▶ Successfully operating in a new
  territory



                                            29
9/21/2011
From partnership to writing                                      Corporate
history                                                          Communications



▶ Siemens AG is the largest customer of Atos with the largest
  outsourcing contract signed with Atos for 7 years
  – 200 countries
  – 400,000 employees using daily the services
▶ Siemens and Atos have signed an agreement to jointly go to
  market
  – Atos will be the single IT services partner of Siemens One
  – Atos and Siemens have committed to co-invest 100 M €
     over the 2011-2013 period in R&D
▶ Siemens is a 15% shareholder of the Group, showing its
  commitment and trust in this partnership




                                              30
9/21/2011
From corporate values to best                                                              Corporate
place to work                                                                              Communications



Working in accordance with principles of accountability, trust, operational
competitiveness, service to clients, innovation and social wellbeing to achieve
excellence
 Accountability    As a business, we are accountable for our actions and the impact they will have on the people
                   around us and the environment in which we operate.

 Trust             We act with integrity and we trust each other to deliver on our promises. Both to our colleagues
                   and to our clients.

 Operational       We strive daily to add value and achieve excellence, to be pro-active and power sustainable
 competitiveness   progress for ourselves and our clients.

 Service to        Our clients come first. We respond to and anticipate client needs and expectations. Working in
 clients           partnership we aim to write business history together.

 Innovation        We embrace change and have an entrepreneurial attitude, seeking to improve and innovate every
                   day.

 Social            We take social responsibility very seriously and strive to lead by example. Our aim is to become
 wellbeing         the best place to work, nurturing talent and encouraging development and training. Not just for
                   ourselves, we also want to do all we can to sustainably improve conditions for the wider
                   community.

 Excellence        We strive to be best in class, to achieve external recognition, attracting and retaining the best
                   people.




                                                                 31
9/21/2011
Your business technologists.    Corporate
Powering progress               Communications




                           32
Thank you
Atos
River Ouest 80, Quai Voltaire
95877 Bezons
France

Atos Global Public Relations Office
A full list of contacts is available on the Newsroom page
or email: newsroom@atos.net.

General Enquiries
For general questions or comments about Atos or our
Internet site: more-info@atos.net




                            21/09/2011
Atos, the Atos logo, Atos Consulting & Technology Services, Atos
Worldline, Atos Sphere, Atos Cloud, Atos Healthcare (in the UK) and
Atos Worldgrid are registered trademarks of Atos SA. September 2011

© 2011 Atos. Confidential information owned by Atos, to be used by
the recipient only. This document, or any part of it, may not be
reproduced, copied, circulated and/or distributed nor quoted without
prior written approval from Atos.

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Atos Powering progress

  • 2. 9/21/2011 Introducing Atos Corporate Communications Atos is an international information technology services company, delivering hi-tech transactional services, consulting, systems integration and managed services. Atos is focused on business technology that powers progress and helps organizations to create their firm of the future. It is the Worldwide Information Technology Partner for the Olympic Games and is quoted on the Paris Eurolist Market. Atos operates under the brands Atos, Atos Consulting & Technology Services, Atos Worldline and Atos Worldgrid. ▶ Annual revenues of € 8,7 billion (pro-forma 2010) ▶ Over 78,500 business technologists worldwide in 42 countries ▶ Worldwide headquarters in Bezons / Paris, France ▶ Atos was established on July 1st 2011, following the successful integration of Atos Origin and Siemens IT Solutions and Services and the establishment of a global strategic partnership with Siemens AG 2
  • 3. 9/21/2011 Powering progress Corporate Communications At Atos we strive to create the firm of the future. We believe that bringing together people, technology and business is the way forward. Every day we power sustainable progress for our clients and partners, the wider community and ourselves. It is our unique approach as business technologists that makes this possible. Thierry Breton, CEO Atos 3
  • 4. 9/21/2011 Atos general management Corporate Communications Thierry Breton Charles Dehelly Gilles Grapinet Chairman and CEO SEVP Global Operations SEVP Global Functions A former French Minister of Economy, Charles Dehelly began his career at A graduate of the Ecole Nationale Finance and Industry, Thierry Breton the Thomson Group where in 1981 he d’Administration, Gilles Grapinet’s was Chairman and CEO of France was CEO of Home Appliance divisions previous roles include financial auditor, Telecom, the second largest European and later CEO of the Television Head of Strategy & Information telecom operator and Chairman and division. Systems of the French tax directorate, CEO of Thomson. He also served as Joining the Bull Group in 1992 as Director of the nationwide Copernicus Executive Managing Director and Vice Group Chief Operating Officer, he program for IT transformation of the Chairman of the IT group Bull. Thierry returned to Thomson in 1998 as Chief tax administrations and Executive Breton was a Professor at Harvard Operating Officer then as Chief Committee member at Credit Agricole Business School, teaching leadership Executive Officer. SA, in charge of Payment systems & and corporate governance. In 2004 he became CEO of the Equant Services. He is a holder of the prestigious award Group, then CEO of the Arjowiggins He served as advisor for Economic and of Officier de la Légion d’Honneur and Group. Financial Affairs to the French Prime Commandeur de l’Ordre National du Minister and as Chief of Staff for two Mérite. French Ministers of Economy and Finance. 4
  • 5. 9/21/2011 From global organization to Corporate effective operation Communications 5
  • 6. 9/21/2011 From local offices to global Corporate powerhouse Communications Number of employees by country (12/2010 pro-forma figures) 6
  • 7. 9/21/2011 IT Strategy to IT Services Corporate Communications ▶ A “best in class” company in the two major IT domains Reinforce the Business Enabling services through focused partnerships to Leader in develop specialized business Europe jointly with Siemens Business Enabling ≈ Revenues IT Services of over Secured payments transactions, Atos e-customer services, Smart €1bn in operates energy, Smart mobility, Social IT in two computing for business… specialized domains businesses which are Invest in Cloud Computing at stages of and reinforce the Foundation reinvention IT services through the combination of Atos and SIS Foundation operations European IT Services leader in Virtualization, Atos Sphere services, Industrialization, Managed Global delivery, worldwide Services footprint, big deals focus… 7
  • 8. 9/21/2011 Business Enabling IT Services : Corporate Transactions to Success Communications ▶ High-tech Transactional ▶ 15% + EBIT, double digit growth potential services, an innovative ▶ Leading position in Europe based on strong assets and added value service (electronic payments, e-customer services, financial markets…) model ▶ Already > 20% of Atos Origin revenues ▶ Ambition to double HTTS revenues by 2014 versus 2008 Electronic payments #2 acquiring in Europe ▶ 12 million debit cards Top 3 internet & Mobile payments in Europe Shared commitment to success ▶ 12 million credit cards Top 5 issuing in Europe ▶ 5 million fuel cards Gift & prepaid cards Client business ▶ 400.000 terminals metrics price structure Financial Markets #1 processing of securities clearing / ▶ 250 million trades Build once, reuse, Settlement in Europe sell many times ▶ € 400 bn assets #1 brokerage processing in Europe ▶ 10 RTGS platforms Processing in own shared data centers e community services #1 personal mailboxes in Europe ▶ 41 million loyalty cards # 1 multichannel self care home banking in France Full control on IPR ▶ 40 million e-mail boxes Major provider of health cards, pharmacist ▶ 850 million e-documents registry, Personal Medical File 8
  • 9. 9/21/2011 Foundation IT Services: Corporate Global Delivery to Trusted Partner Communications ERP Applications Data Centers Enterprise Management Centers 900,000 SAP users 13 Global Data Centers + Global EMC’s in Timisoara and Kuala 50 Local / Regional Data Centers Lumpur & 15 local EMCs with in total 690 staff Desktop 93,000 sq meters Data Center 1.42 average global virtualization ratio 2,5 Million Seats 45 Million calls / year Hosting: ▶ 39,500 MIPS ▶ 41,500 terabytes storage ▶ 5,890 COD/IaaS/Cloud instances Server Management 4 B€ + Revenue 35,000 employees 105,000 managed server Network & Security services instances (74,000 managed physical servers) 40,000 switches, 6,000 routers, 12,500 WLAN access points, 327,000 voice end users, 350,000 RAS users, 31,000 unified communications end users, filtering for 146,000 email mailboxes 9
  • 10. 9/21/2011 From critical IT to business Corporate support Communications Technology Services Consulting & Integration Systems Transforming Delivering business through seamless business innovation leveraging systems Information Technologies Advancing business Transforming IT strategy through infrastructure and Transactional innovative business operations Services Services Managed processing solutions revenues 10
  • 11. 9/21/2011 Technology to business Corporate Communications High-Tech Transaction Services ▶ Based on Atos Worldline expertise ▶ European leader in payment services, with a strong presence in Asia ▶ Based on innovative business models, we provide IT services for: – Electronic payment services – issuing, acquiring, terminals, card and non card payment solutions & processing – eCS – eServices for customers, citizens, and communities, in Public, Transport and Health, including a unique service for medical BPO in the UK – Financial Markets – clearing & settlement, brokerage services and asset management – Worldgrid offers smart energy solutions for production, transport, distribution and retail Best in class processing for billions of critical electronic transactions worldwide. 11
  • 12. 9/21/2011 Transform to progress Corporate Communications Atos Consulting & Technology Services ▶ Atos Consulting & Technology Services is Atos’ engine for innovation ▶ More than 5,000 proximity experts help customers transform business models, processes and information systems ▶ Organized around markets and Centers of Excellence to ensure both a strong industry focus and the leveraging of cross-industry issues ▶ Our key expertise areas Business Innovation, Operational Excellence and IT Leadership offer a range of cost effective transformation and innovative solutions tailored to each industry-sector It’s about working together towards a common goal: your success! 12
  • 13. 9/21/2011 Integrate to accelerate Corporate Communications Systems integration ▶ Delivering sound added value to our clients through a large number of sector- oriented or transversal activities ▶ Operates with 3 main line of services with result/outcome based pricing – Transversal offerings across many industries, supporting a broad package software portfolio and custom based development, including latest technologies appearing in the market (java.net, android, open source, ..) – SAP software integration and deployment ▶ Leader in Application management services ▶ Our delivery model offers high quality, scalability, predictability to suit our customers needs, including software-as-a-service ▶ We leverage one of the best partner ecosystems in the World to deliver for your organization We transform the complete enterprise architecture into a single, seamless business system. 13
  • 14. 9/21/2011 Manage to control Corporate Communications Managed Services ▶ European leader in outsourcing and Managed Services ▶ Providing end-to-end and joined-up workplace, infrastructure, application, security and cloud services ▶ Strong track record in supplying and integrating cloud and utility based services (dedicated, private, and/or shared) ▶ Providing high quality, standardized services from our Global Factory, leveraging Atos’ ITIL-based Continuous Service Delivery Model (CSDM) ▶ Strong partnerships with technology providers such as Dell, EMC2, HP, IBM, Intel, Microsoft, Novell, Oracle, SAP, VMware and many others We have unrivalled experience in major enterprise programs covering complex and multi-site solutions. 14
  • 15. 9/21/2011 From industry expertise to Corporate business value Communications Public Sector, Manufacturing, Telecom, Financial Energy & Healthcare Retail & Media & Services Utilities & Transport Services Technology Annual revenues of € 8.7 billion 27% 20% 33% 7% 13% 15
  • 16. 9/21/2011 Powering progress for our clients Corporate Communications Financial Services Public Sector, Healthcare & Transport Energy & Utilities Manufacturing, Retail & Services Telecom, Media & Technology 16
  • 17. 9/21/2011 Real-Time Intelligence to smart Corporate energy Communications Atos Worldgrid ▶ A pioneer in Smart Energy ▶ Providing maximum optimization and encompassing the whole energy management value chain, be it for electricity, nuclear, gas, oil or water businesses ▶ Unprecedented track record in the Energy & Utilities market over 30 years ▶ Over 1,500 engineers dedicated on real-time critical and core business systems ▶ End-to-end intelligence from real-time data – from “the sensor to the CEO Dashboard” ▶ Bridging the gap between industrial control and business systems ▶ Global reach - centres of excellence in Europe, China, India and Latin America 17
  • 18. 9/21/2011 Transact to connect Corporate Communications Atos Worldline ▶ A leader in Hi-Tech Transactional Services, Atos Worldline is specialized in: – Electronic payment services (issuing, acquiring, terminals, card and non-card payment solutions & processing) – eCS (eServices for customers, citizens and communities) – eServices for financial markets (clearing & settlement, brokerage services and asset management) ▶ 374 million remote payment transactions ▶ Managed each year by Atos to enable people to shop on-line with confidence ▶ 1 billion SMS’s processed each year by Atos to ensure real time exchanges on mobile 18
  • 19. 9/21/2011 From strong alone to strong Corporate together Communications Atos is partnering with global software leaders Global Strategic Alliances How do you benefit from Global Alliances ? Alliances move Atos forward in the markets … in ERP business with strong vertical by … solutions. ▶ Delivering high end to end software solutions … in hybrid cloud solutions for desktop ▶ Jointly selling solutions which are and server. complementary and not competitive ▶ Selling while utilizing the partner’s sales … in Exadata and vertical solutions for force Telco and Banking. ▶ Joint Account development using AOW-P approach … in cloud and virtualization offerings. ▶ Driving committed and jointly managed pipeline activities ▶ Reducing bid cost as a result of early … in software solutions for Testing and alignment Nuclear control. ▶ Generate additional revenues from referral fees and marketing support … in cloud software solutions for Testing and collaboration solutions. … in discrete and process industry for 1+1=3 PLM and MES solutions. 19
  • 20. 9/21/2011 Demonstrating leadership Corporate Communications ▶ Top Program to accelerate improvements in the operational and financial performance of the company while improving our services and delivering increased value to our clients – Achieved greater cost and service efficiency – Strengthened our cash collection process and purchasing power – Tangible effects on the Group’s performance ▶ Lean management – the management approach which focuses on putting our clients at the heart of everything we do – is embedded in Atos’ culture. – The application of Lean Management in Atos has led to better efficiency, higher service quality and team motivation, and more value for our customers. ▶ Wellbeing at work – underpins our ongoing transformation to be come a more integrated company. It covers all aspects of the future workplace: – implementing efficiency through management processes – delivering specific tools for remote working – covering training and talent management and enabling new levels of collaboration and flexible working 20
  • 21. 9/21/2011 From vision to Innovation Corporate Communications At Atos, we are very clear about what innovation truly means and about how we enable our clients to ensure that it becomes part of their company DNA, as it is part of ours Innovation can be seen everywhere and particularly: ▶ in our set of Innovative Offerings growing over 10% a year ▶ in our innovation policy involving every single employee’s ideas through our social platforms ▶ in the works of our scientific community actively upgrading our vision of the technologies for the future This is how we are able to constantly propose new solutions and ideas to our clients, and to help them invent their own new way towards growth and profitability 21
  • 22. 9/21/2011 Innovation to result Corporate Communications Global Key Offerings Ambition Carbon Free and Sustainability Solutions ▶ We are the first international IT group to provide carbon neutral services. ▶ Atos can support future developments in areas such as faster processing, lower energy consumption, greater efficiency and miniaturization of components. ▶ This may leverage scientific innovations such as Control and Command for Complex systems (Smart-Grid, energy efficient buildings, and traffic management), Alternative Delivery Models, collaboration and knowledge management, and decision support systems. Atos Sphere and Cloud services ▶ are delivered according to the three “classical” layers of Cloud services: – Infrastructure as a Service (IaaS) – Platform as a Service (PaaS) – Software as a Service (SaaS) ▶ We also offer a “Cloud Opportunity Assessment”, aimed at helping our clients identify advantages from the Cloud in their business and to build their roadmap. ▶ These services not only include the provision of the software packages but other services such as security, backup, integration with other applications, users management, Service Desk, reporting, orchestration. 22
  • 23. 9/21/2011 Innovation to result Corporate Communications Global Key Offerings Civil and National Security ▶ A full-scope solution and service approach designed to answer the changing needs of ministry heads, first responders, intelligence chiefs, border managers and other security leaders. Enterprise Content Management (ECM) ▶ Atos offers services to large enterprises or public bodies to address issues related to Compliance, Collaboration and sharing of all types of multimedia content. ERP Consolidation & Harmonization ▶ We deliver proven business solutions and services for the harmonization of global business processes and the consolidation and standardization of the IT landscape based on SAP. Identity, Security and Risk Management (ISRM) ▶ Our end-to-end innovative approach to information security addresses the full threat landscape. We partner with leading security technology providers (McAfee, Oracle, Novell, etc) to integrate proven technology into compliance and security solutions that ensure the appropriate level of security for each client. 23
  • 24. 9/21/2011 Innovation to result Corporate Communications Global Key Offerings Manufacturing Execution Systems ▶ Assists manufacturing clients in reaching their business objectives such as Innovation Excellence, Manufacturing Excellence, and/or Supply Chain Excellence. Next Generation Intelligent Networks (NGIN) ▶ Atos provides telecom operators with Next Generation Intelligent Networking platforms, that allow traditional value added services to be supported in a GSM infrastructure as well as a new networking infrastructure while facilitating the introduction of new services. Nuclear Instrumentation & Control ▶ We provide Nuclear & Utilities industry clients with proven monitoring and control systems, simulation, predictive maintenance, EAM and production management platforms. These solutions are associated with Long Term Maintenance and Sustainability contracts, building on strong partnerships with leading players. Product Lifecycle Management (PLM) ▶ Our Product Lifecycle Management expertise is built on 15+ years of implementation and operation excellence with international enterprise clients. Numerous global manufacturing players have already experienced the cumulative benefits of PLM integration from us – right up to early solution delivery and increased end-customer product uptake. Our expertise fits Siemens PLM products and is enhanced by mature experience on other major PLM platforms. 24
  • 25. 9/21/2011 Innovation to result Corporate Communications Global Key Offerings Smart Grid and Smart Metering ▶ Atos’ Smart Metering solution is an end-to-end solution involving a full information system and telecommunications infrastructure. This provides secured and remote acquisition, configuration, maintenance and operation of industrial and residential smart electricity meters, and meter data management functions. Smart Mobility Services ▶ As a disruptive technology, we see Smart Mobility as a real opportunity for future business growth in a number of areas. Atos has the expertise and relevant experience to play any part in an emerging Smart Mobility Service Ecosystem depending on client requirements. Social Business Solutions ▶ We have developed a portfolio of Social Business Solutions; addressing current clients’ pains and gains, looking for solutions through social networking concepts, technologies and services, and offering these as integral solutions through alternative delivery models and agreements. Testing & Acceptance Management (TAM) ▶ The vision behind TAM is organizing Test, Acceptance and Move-to-Production in an integrated and standardized way to enable industrialization and so further cost reductions of these processes. In this way is delivered a quality assurance solution to clients. 25
  • 26. 9/21/2011 From sustainability to continuity Corporate Communications Our aim is to minimize our own operations’ impact on society and environment, and enable our clients to aid their own transformation towards sustainability, optimizing their environmental efficiency and leveraging sustainability to create new growth strategies. ▶ GRI A+ status ▶ 1st IT Company to join the Global Reporting Initiative ▶ Commitment to the United Nations Global Compact ▶ 35% of our sites certified ISO 14001 by end 2011 ▶ Commitment: to reduce our Carbon Footprint by a minimum of 5% by end 2011 ▶ We accompany our clients on their journey towards a more sustainable operations, IT infrastructure and supply chain through sustainable and innovative solutions (carbon neutral hosting services, Green IT, etc.) 26
  • 27. 9/21/2011 Performance to win Corporate Communications Atos, our long-term partner, is the brains behind the IT operations for the Olympic Games, consistently delivering high-quality services on schedule and within budget. For the Beijing Olympic Games, Atos provided a crucial role in ensuring the success of the event from a technological perspective, and in making sure that the IT systems functioned perfectly. We are confident that Atos will once again deliver an outstanding job for future Games. Jacques Rogge, President of the International Olympic Committee 27
  • 28. 9/21/2011 Atos and the International Corporate Olympic Committee Communications Long-term relationship based on trust and proven performance since Barcelona 1992 28
  • 29. 9/21/2011 Atos and the International Corporate Olympic Committee Communications Flawless IT – on time, on budget Massive and complex ▶ Designing, building, and operating ▶ More than 60 sites the critical IT infrastructure and ▶ 50+ business applications systems that ensure the smooth ▶ 10,000 PCs and over 1,000 servers and secure running of the Olympic Games’ IT and the immediate ▶ 1,000 network and security devices availability of results ▶ 200,000+ hours of testing ▶ Over 200 million security events – Every two years… a new organization but with NO impact on the Games ▶ With 4 billion customers ▶ Operating 24/7 ▶ Creating a cohesive team of highly trained professionals out of ever changing partners ▶ Successfully operating in a new territory 29
  • 30. 9/21/2011 From partnership to writing Corporate history Communications ▶ Siemens AG is the largest customer of Atos with the largest outsourcing contract signed with Atos for 7 years – 200 countries – 400,000 employees using daily the services ▶ Siemens and Atos have signed an agreement to jointly go to market – Atos will be the single IT services partner of Siemens One – Atos and Siemens have committed to co-invest 100 M € over the 2011-2013 period in R&D ▶ Siemens is a 15% shareholder of the Group, showing its commitment and trust in this partnership 30
  • 31. 9/21/2011 From corporate values to best Corporate place to work Communications Working in accordance with principles of accountability, trust, operational competitiveness, service to clients, innovation and social wellbeing to achieve excellence Accountability As a business, we are accountable for our actions and the impact they will have on the people around us and the environment in which we operate. Trust We act with integrity and we trust each other to deliver on our promises. Both to our colleagues and to our clients. Operational We strive daily to add value and achieve excellence, to be pro-active and power sustainable competitiveness progress for ourselves and our clients. Service to Our clients come first. We respond to and anticipate client needs and expectations. Working in clients partnership we aim to write business history together. Innovation We embrace change and have an entrepreneurial attitude, seeking to improve and innovate every day. Social We take social responsibility very seriously and strive to lead by example. Our aim is to become wellbeing the best place to work, nurturing talent and encouraging development and training. Not just for ourselves, we also want to do all we can to sustainably improve conditions for the wider community. Excellence We strive to be best in class, to achieve external recognition, attracting and retaining the best people. 31
  • 32. 9/21/2011 Your business technologists. Corporate Powering progress Communications 32
  • 33. Thank you Atos River Ouest 80, Quai Voltaire 95877 Bezons France Atos Global Public Relations Office A full list of contacts is available on the Newsroom page or email: newsroom@atos.net. General Enquiries For general questions or comments about Atos or our Internet site: more-info@atos.net 21/09/2011 Atos, the Atos logo, Atos Consulting & Technology Services, Atos Worldline, Atos Sphere, Atos Cloud, Atos Healthcare (in the UK) and Atos Worldgrid are registered trademarks of Atos SA. September 2011 © 2011 Atos. Confidential information owned by Atos, to be used by the recipient only. This document, or any part of it, may not be reproduced, copied, circulated and/or distributed nor quoted without prior written approval from Atos.