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Your business technologists.
Powering progress
What can we learn from
the biggest event on earth?
From the Games to you
introduction
There are some projects that are
large, complex, and critical to the
continued success of the
organization. And then there is
the Olympic & Paralympic Games
IT project. It is not only massive,
incredibly complex and vital to
the success of the Games; it also
has a fixed deadline and the
event must be beamed to the
world within half a second. No
pressure, then.
Yet, the Olympic and Paralympic
Games stories are about the
same challenges every business
is confronted with!
Does your business and its IT
systems need constant
protection from outside IT
security threats?
Does your business have to be
flexible enough to respond to an
ever-changing market and
handle large amounts of data
every day for multiple devices?
Do you have to work with ever
changing suppliers and staff?
How can you implement Cloud
services in a secure and
efficient way?
The legacy of our work for the
Games is that we can bring this
experience and the cross
business services and solutions
to our clients, wherever they are
and whenever they need them:
· IT security
· Cloud
· Big Data
· Social Collaboration
· Mobility
After each Games, we share the
facts and figures and insights of
our Business Technologists and
the IT systems that help power
progress for the Olympic and
Paralympic Movements.
Our day-to-day services that
underpin flawless delivery of
this massive project.
From the Games to you
Atos has been at the heart of every Olympic and Paralympic Games since Salt Lake City 2002. We are proud to have
served 7 Games as Worldwide IT Partner of the International Olympic Committee, and 4 as Worldwide IT Partner of the
International Paralympic Committee.
Ourday-to-dayservicesthatunderpin
flawlessdeliveryofthismassiveproject.
Big Data Cloud Mobility Security Social
Collaboration
2
Marta Sanfeliu is a veteran of that bygone age.
“Yes, the technology landscape was certainly
different,” she comments. “In Salt Lake City, the
major challenge was security. This time, we are
also talking about Big Data and Cloud.
“And, of course, the global audience that the data
is serving is vastly more mobile and social.”
In fact, the number of devices used to access
Olympic Winter Games content has increased by
an astonishing 1 400 per cent in just 12 years.
In Sochi, Marta has led a team of Business
Technologists responsible for delivering real-time
Games information to more than 8 billion devices
around the world.
Even as the Games itself travels to one of its
smallest and remotest Host Cities, it’ll be easier
than ever before to connect to all the action.
12 yearsof amazing technology change
Theyearwas2002.Geocitieswasoneoftheworld’sfavouritewebsites.
EnriqueIglesiaswascrooninghiswaytothetopofthesinglescharts.Andin
thecoldofUtah,ateamof100AtosBusinessTechnologistswaspreparing
todeliversystemsintegrationforourfirstGamesasWorldwideITPartner
oftheInternationalOlympicCommittee.
And, of course, the
global audience that the
data is serving is vastly
more mobile and social.
Big Data
Cloud
Mobility
3
Just as the athletes have devoted four years of training to peak for
17 days of competition, so the technology team have spent the past
1 460 days – since the end of Vancouver 2010 – configuring, testing
and re-testing more than 10 000 pieces of equipment deployed to
30 Games venues for Sochi 2014.
Each item is vital to ensure seamless delivery of information from the
Games to more than 3 billion viewers worldwide.
Central to the testing process are two full technical rehearsals.
“These are crucial to demonstrate that we too are ready to perform,” explains
Marta Sanfeliu, who has led the team of Business Technologists in Sochi.
In December 2013, a full-scale rehearsal was completed. This tested
communications and systems, where for the first time in an Olympic
project all 10 competition venues, two Media Centers and two Olympic
Villages in Sochi were involved.
“By this point, the partners had spent more than 100 000 hours testing,”
says Marta, “so it was time for us to put everything into practice.”
The second rehearsal simulated all the events held on the three busiest
days of the Games, in terms of the number of different sports and venues.
Hundreds of scenarios, including power failures, food poisoning
affecting staff, server failures and unauthorized network connections
were thrown at about 700 team members during the test.
“Around 70 per cent of the scenarios were based on problems that
have arisen at previous Olympics,” says Marta.
Just as a World Championship can never be a warm-up for the
Olympics so, equally, technical rehearsals are only small-scale events
compared to the actual Games. In Sochi, about 3 000 technologists will
have worked over the 17 days, with 24-hour staffing of the Technology
Operations Centre (TOC) from the end of January.
1 460 days
of intense preparation
to peak for 17 days
Preparation is the key to a great performance for every athlete
competing in any Games. The same goes for the Business
Technologists working behind the scenes.
Around 70
per cent of the
scenarios were
based on
problems that
have arisen at
previous
Olympics.
Security
4
2 000 tweets
per second
- and rising
Such is the explosion of social networking – boosted by the growth of mobile
technology – that every major event seems to set new records for social interaction.
Ahead of Sochi, the Games record was held by the
London 2012 Closing Ceremony, which generated
an extraordinary 2 000 tweets per second at its
peak.
Media platforms such as Twitter, Facebook and
Instagram are fundamentally changing the way
people everywhere are engaging with the Games.
Never before have we been able to get so close to
the lives and experiences of the athletes, whose
pictures and video from ‘the inside’ offer
previously unimaginable access.
But how soon before the athletes themselves are
able to exploit this new currency? And will there
be an impact on existing sports rights holders?
When Atos published ‘Ascent: a vision for sport
and technology’ during London 2012, members of
our Scientific Community speculated on the
emergence of ‘athlete equity’ fuelled by the
growth of social media platforms and the potential
for athletes to monetize new sources and
quantities of their personal data.
Alexander Zolotarev, head of social media
research at the Russian International Olympic
University, believes we may now be witnessing the
first signs of this phenomenon.
He points to the social media brands offering
training camps to Sochi Olympians – to educate
them on how to use the platforms and, crucially, to
push new products.
“Wait and see,” he says, “but I believe these Games
will be the platform for Twitter’s ‘Vine’ service to
take off…”
Social
Collaboration
Mobility
It takes a special kind of person to rise to a
challenge as big as the Olympic Games, which
is why our Business Technologists on our core
Games team are different from other IT
professionals. For a start, they have nearly
2,500 years of Games experience between
them – a key factor in managing risk in such a
highly visible and complex project.
Atos Business Technologists involved in the
Games are the best specialists anywhere in the
world in their respective fields. They are constantly
asking the question, ‘How can we use this
opportunity to power real progress?’ For example,
by streamlining the deployment of Games
technology through the developments we have
made in cloud computing and virtualization, we
are also making a significant contribution to the
Olympic Movement’s commitment towards a
greener Games.
Business Technologists also have to be socially
adaptable, since their work will take them to a
different country every two years. On average we
have 30 nationalities working together in
multidisciplinary teams.
Training is crucial to our success. Some Business
Technologists start three years before the event,
2 500 years
of accumulated Games
knowledge and experience
Security
Cloud
5
others start three days before, but everyone who
works for us is fully trained. We use both
eLearning and what we call “tabletop” exercises,
which are simulations of real situations.
A Business Technologist has to be a quick learner
and a good listener, able to understand the needs
of clients and recognise their potential for gaining
an advantage through technology, but must also
have the technical expertise to deliver on that
vision. We believe the best solutions go beyond
the needs of the client to benefit the world at large,
which is why the Games, with the input of Atos
Business Technologists, has become a major
driver for progress in so many fields.
6
In real-time, results from this isolated venue have been processed
in the Technology Operations Center and transmitted to an
incredible 8 billion devices around the world.
Stacked on top of one another, these devices would create a
mountain more than 34 000 times higher than the Aibga Ridge of
the Krasnaya Polyana resort where the event is taking place.
Dorien Wamelink, Atos Marketing Director for Olympics and Major
Events, says: “It’s extraordinary to think of how many people can
now get immediate access to the results
– and in how many different ways.
You saw spectators in the Olympic Park
with their smartphones, checking up
on scores and comparing split times
and so on. It all makes their Games
experience even richer.”
real-time data
to over 8 billion devices
The remote Caucasus Mountains have hosted the
inaugural women’s Olympic Ski Jumping competition on
Day 5 of the Games.
Mobility
Big Data
Cloud
While the world’s eyes were fixed on the spectacular style and
tricks of the premier ‘shredders’, another significant Games first has
taken place out of sight.
For the first time, we have delivered Olympic results to a Cloud-
based official Games website.
It’s a small step for our Business Technologists, but a giant leap
forward for technology at the Games.
Yan Noblot, Atos Chief Operations Officer – Major Events, explains:
“This paves the way for much greater use of the Cloud to provide
an even more agile IT infrastructure for the Games in the future.
“We really believe it’s a perfect fit, guaranteeing security, integrity
and a flawless Games experience.”
1st
Games results
in the Cloud
Sochi 2014 has seen the Games debut of Snowboard
Slopestyle,oneof12brandnewOlympicWintersportsevents.
This paves the
way for much
greater use of
the Cloud to
provide an even
more agile IT
infrastructure
for the Games
in the future.
Big Data
Cloud
8
once a minute,
for 27 years
21
1.
Every day, Games results systems generate
more than 15 Terabytes of data. That’s the
equivalent of every spectator at the Speed
Skating arena on Day 15 tweeting once a minute
for 27 years.
2.
In less time than it takes the winning skater to
punch the air after crossing the line, results
data is processed and delivered to 8 billion
devices worldwide.
15+TB of data
per day
3
9
3.
In under 0.5 seconds, the same data is pushed
out by the central systems to the official
website and media agencies – and to the
Commentator Info System and Info+ (the
Games intranet), which can also be accessed
remotely.
4.
It means that results can travel from remote
Sochi to downtown Sydney at 101 million
kilometres per hour – more than 2.2 million
times faster than the world’s leading skaters.
Dan Conick, Sochi Venue Planning and
Operations Manager for Atos, says: “Our
challenge is to transmit the data with a delay of
less than 0.5 seconds – and that is across every
one of the 98 events.
“Here in Sochi, we have processed 10 per cent
more data than in Vancouver 2010. The systems
need to be really agile and robust.”
4
2.2 million
times faster
10
Big Data
Mobility
At Sochi 2014, that adds up to
200 000 personalised
credentials – the largest
accreditation programme ever
undertaken for an event in
Russia. Each identifies the
holder and defines their access
rights, with the data captured on
a laminated pass known as an
Olympic Identity and
Accreditation Card (OIAC).
Worn round the neck and
checked at every entry point, it’s
the single most important item
to bring to the Games each day.
The online system managed by
our Business Technologists also
includes extensive security and
immigration verification. That’s
because the OIAC serves as an
entry visa for Games Family
members, smoothing their entry
into Russia and helping to ease
administrative procedures
throughout the Games.
Among those who have
benefited from the Atos online
system are the 9 500 members
of the media in Sochi covering
the Games.
“Covering the Olympic Games is
the most prestigious
assignment for any sports
journalist but that brings it own
pressures,” says Duncan
Mackay, founder and editor of
insidethegames.biz. “From the
moment you land in a host city
you are expected to be
providing original, well written
stories, usually against a tight
deadline.
“So knowing that when you
arrive you will be able to pass
through immigration control
seamlessly thanks to your
visa-free accreditation gives you
great peace of mind. It means
you can concentrate on what
you are there for.
“Knowing that my accreditation
for Sochi 2014 was also my visa
to enter Russia has been a great
weight off my mind.”
200 000
accredited passes
ensure access to the
right venues
Among those
who have
benefited from
the Atos online
system are the
9 500 members
of the media in
Sochi covering
the Games.
From athletes to partners, officials to workforce, every
individual taking part in the Games needs accreditation.
Security
11
To maintain information
security and safeguard the
reputation of the Games
takes systems capable of
withstanding 15 million IT
security events per day (over
10 000 per minute!) while still
delivering sub-second
response times every time.
In such an environment,
having trusted systems and
people is of vital importance.
Our Business Technologists
have met significant ongoing
challenges to protect networks,
applications and data used by
large numbers of diverse
stakeholders.
We have worked with national
and international security
agencies and governments to
safeguard highly sensitive data
and systems. We will continue to
keep the data protected to ensure
the Games are not compromised.
255 million
IT security alerts
neutralized
In such an
environment,
having trusted
systems and
people is of vital
importance.
During the 17 days of the London 2012 Olympic Games, 255
million IT security alerts were collected; 100 real issues were
resolved; and zero impact was experienced on any aspect of
the Games.
Security
12
Info+ is the Olympic Games
intranet – available
exclusively to the Olympic
Family, which comprises
approximately 15 500 people,
including 6 000 athletes and
9 500 accredited media. In
2014, for the first time, ít has
been accessible via users’
own smartphones and
tablets as the Games goes
BYOD.
Alexei Golikov, Atos deputy
chief integrator for the Sochi
2014 Games, says: “Many of the
challenges and complexities
you can imagine, but there are
others that people don’t think
about. For example, it needs
self-service password
management capability, or
being able to customise the
homepage to highlight specific
countries of interest .”
15 500
Games ‘insiders’
with on-the-go
intranet access
Mobility
13
14
38 000
kilometers:
in real time
Today’s sports fans have an expectation of real-time results
direct to whatever digital platforms they are using.
For us, that meant delivering
data from a remote
mountainside in Russia to
thousands of broadcasters,
media and websites all around
the world – a distance of
38 000 kilometers – all in the
time it takes a top-speed
bobsleigh to travel just
20 meters.
To ensure you can get results
from today’s competition on
your mobile Facebook app in
less than half a second, our
Business Technologists have
spent thousands of hours
planning, designing, building
and testing systems in an
unusual environment.
Because, for all its natural
beauty, Sochi is an isolated
place – a city where a Wifi
connection was hard to find
even five years ago.
Happily, our core team of 150
have been able to call upon
more than 2 500 years of direct
Games experience and
knowledge – and on training
that emphasizes cultural and
inter-personal understanding.
For Business Technologists, as
for Bobsleigh champions,
teamwork is the key to success.
You can get
results from
today’s
competition on
your mobile
Facebook app
in less than half
a second.
Big Data
Mobility
15
Figures of the Day
Two Atos systems for Sochi 2014,
SIEM (Security Information and
Event Management) and
Monitoring, have achieved Zero
email™ status, which is a first for any
Games.
Yan Noblot, COO – Major Events,
says: “For the Games we have
teams in different locations:
Barcelona, Sochi and Rio, with
PyeongChang and Tokyo soon to
be included. They need to
communicate all the time, sharing
information and knowledge. In the
past that would have meant a lot of
emails but now we are using
cooperative and collaborative tools
such as blueKiwi, which is a much
more efficient way of
communicating.
“Coupled with this are document
management and conferencing
tools, which enable all stakeholders
to communicate more effectively,
sharing and accessing information
much more fluently than email. As
an example, this will provide a
major improvement when it comes
to passing on knowledge from one
Games to the next.”
The success of blueKiwi and the
social communication model
amongst Atos staff is, we believe,
pointing the way forward for all
business communication. The
ability to share knowledge securely
but flexibly amongst authorised
personnel, wherever they are and
whenever they want it, without
adding unnecessarily to the data
overload, is key for modern
business throughout the world.
towards a
zero emailTM
Games
As the industrial revolution produced smoke, the technological
revolution produces data – tonnes of it, clogging up our Inboxes
and invading our personal space. That’s the analogy drawn by
Atos chairman and CEO Thierry Breton and it’s the driving force
behind the Atos Zero email™ campaign.
For the
Games we have
teams in
different
locations:
Barcelona, Sochi
and Rio, with
PyeongChang
and Tokyo soon
to be included.
Social
Collaboration
The range of applications
required, the diversity of end
users and the drive to make
information more freely available,
for example via mobile devices,
all increase the level of risk with
which we have to contend. Add
to this the pressure of the world’s
most immovable deadline and
an intense media spotlight,
highly attractive to any would-be
saboteur, and it becomes clear
why we are always improving
and refining our systems to meet
the security challenge.
The experience of past Games is
invaluable in this evolutionary
process. For the London 2012
Games, for example, we
introduced a range of new
services, which, being internet-
based, increased the risk for
cyber attack. Yet we were able to
follow a tried and tested
approach that has been proven
to pinpoint all potential risks and
enable us to devise systems,
policies and procedures to
eliminate them. Over 255 million
IT security alerts were filtered at
London 2012, of which fewer
than 100 showed up as real
issues. All of these were resolved
without any impact on the
Games.
Testing is central to this rigorous
approach. Marta Sanfeliu, Atos
Chief Integration Officer for Sochi
2014, explains: “For Sochi 2014,
Atos Business Technologists
have undertaken 100 000 hours
of testing to ensure that all
systems are robust and that
everyone knows how to respond
in the case of an attack.
Education is also important. We
make sure that all users are given
security awareness training from
the day they start work so they
know how to handle information
correctly and adhere to security
policy.”
The IT security systems we have
developed since 2001 have
proven resilient to any attempt to
compromise the Olympic
Games. We have worked
successfully with Governments
and security agencies to
safeguard highly sensitive data
and we continue to refine our
methods to keep pace with the
constant changes in information
technology. It’s not just for the
Games that we do this: we apply
the same approach to all our
clients, no matter how large or
small.
100 000hours of
rigorous testing
The challenges facing IT security
have grown constantly in time.
For Sochi 2014,
Atos Business
Technologists have
undertaken
100,000 hours of
testing to ensure
that all systems are
robust and that
everyone knows
how to respond in
the case of an
attack.
Security
17
Our Business Technologists have long
recognized the potential for coordinating and
delivering Games IT through the Cloud. It
makes great sense from an economic
perspective, given the nature of the Games
which demands high volume for very short
periods before receding into almost nothing.
On a small scale, London 2012 became the
first Games to implement Cloud technology,
with the entire Torch Relay nomination
process hosted in a public Cloud and other
standalone applications such as Cloud-based
printing for media.
Now, the Cloud market has come to maturity
– a little too soon for Sochi 2014 in terms of
migrating key infrastructure – but with
enough momentum to encourage the use of
Cloud platforms for the official Games
websites.
Marta Sanfeliu, Atos Chief Integration Officer
for Sochi 2014, predicts much more to come.
She says: “It’s inevitable that we will also see
Games systems deployed over the Cloud in
the near future – really, as soon as the market
becomes comfortable with the concept.”
Combined with new volumes and sources of
data, it’s a shift that could transform the way
people worldwide experience the Games.
Within the next decade, the concept of ‘being
there’ is likely to take on a whole new
dimension, even for the athletes themselves,
who could one day find themselves
competing concurrently from different
locations. After all, with the Cloud, ‘there’ is
everywhere.
7 billion
visitors hosted in the Cloud
Organizers of Beijing 2008 famously deployed advanced
technology to keep the clouds away from their Games. Since
then, however, each Games has witnessed the creeping advance
of a more welcome kind of Cloud.
Big Data
Cloud
18
Big Data
Cloud
19
Four years on, Sochi 2014 saw us implementing
full virtualization in all the Games Data Centres
for the first time, with the result that we have cut
the number of physical servers by 40 per cent
from Vancouver, without any reduction in IT
capability. In fact, the amount of data being
processed by our Business Technologists has
increased by 10 per cent.
Through the clever application of software,
virtualization enables one server to operate as
several, thus reducing the amount of hardware
required in the Games’ Data Centres.
The implications for reducing the carbon
footprint are huge. Less hardware means less
manufacturing, less power consumption, less
manpower, smaller premises and less
transportation.
Santiago Manso Alonso, Atos Senior Architect
and IT Security Manager, comments: “This
reduction in hardware compared to Vancouver
has yielded a 38 per cent saving in the power
consumed in the Games Data Centres over the
23 months up to and including the Games. In
terms of environmental impact, that amounts to
a total reduction in CO2 emissions of 1 366 tons.”
40% fewer servers for
10% more data
The Vancouver 2010 Winter Games saw the first use of
virtualization in an Olympic and Paralympic Games context.
20
For Sochi 2014, it’s a process that began with more
than one million website visits to find out what
was involved, then continued with 200 000
individual applications. From those, the final 25
000 were selected.
 “There were eight applications for every place,”
enthuses Dimitri Chernyshenko, President and
CEO of the Sochi 2014 Organizing Committee.
“Just like at a prestigious university!”  
The entire process was delivered online through a
dedicated portal developed by Atos. Volunteers
were able to log in securely and register for
training, access information and resources, and
receive news and motivational messages.
The online system also demonstrates how
technology can play a critical role in enabling a
sustainable Games.
“My volunteer journey was really helped by having
all the processes online,” says Octavia Kolt, who is
working as a volunteer photographer on the
Athletes’ Village daily newspaper. “I could access
the portal to get all the information I needed about
the Games and about my role. With everything in
one place, it was easy to use. I didn’t have to waste
paper printing out lots of documents.”  
In addition to the technological legacy which Atos
is helping to deliver from the Games, the volunteer
program has inspired a resurgence of the
volunteer spirit in the host country.  
“Thousands of Russians have become involved in
volunteer activity,” says Dimitri Chernyshenko.
“Selflessness and willingness to help is alive in the
hearts of Russians.  
“According to research data from the 2012 World
Giving Index, Russia landed for the first time in the
top ten countries for the number of people
involved in volunteering.  
“And this is just the beginning.”
25 000 trained volunteers
through a single portal
Recruiting, training and managing the vast team of volunteers
is one of the biggest challenges facing any Games organizer.
Social
Collaboration
Big Data
#1: 10 IT facts behind
the biggest Paralympic
Winter Games ever
The IT systems and Business Technologists behind Sochi 2014
are helping to make these the biggest Paralympic Winter
Games in history, with more athletes, more events and more
coverage than ever before.
15%increase in
results data
processed
100%same systems
the Olympic G
17xmoreUS TVcoverage
on NBC/NBCSN 0.5 seco
for th
17moreathletes
accredited via
our online
system
21
Paralympic
Games
A total of 585 athletes have travelled to take
part in the Games, up from 502 in Vancouver
2010. The athletes are competing for 72 gold
medals, eight more than four years ago in
Canada. And 550 accredited media are in town
to report all the action.
All of this adds up to more data for the Games
IT systems to process. And technology is also
being used to drive further growth for the
Paralympic Movement – from the re-launched
Paralympic.org website to the introduction of
the remote Commentator Information System
supporting record global broadcast coverage
of the Sochi Games.
Yan Noblot, COO Major Events at Atos, explains:
“The Paralympic Games is a community, one that
we are helping the IPC to build by creating
engagement in this new world of technology.
“Content must be as accessible as possible, and
technology must make that happen.”
r
%as fo
Games
onds to process results
he world’s broadcast media
%
25 000volunteers recruited
and trained through
our online portal
12years’ experience of serving the
Paralympic Winter Games
Business Technologistswith
application
of the Remote
Commentator
Information
System across
all Paralympic
Winter sports
300hours of live
HD coverage
on Paralympic.org
22
23
In today’s world, viewers expect information
instantly. And so the first thing a sports
commentator or journalist needs when an event
has finished are the results.
The Commentator Information System (CIS)
answers that need, with touchscreen technology
giving scores and information within 0.5 seconds
– so quickly, in fact, that the vital statistics are
available before the crowd has even begun to
cheer the winner.
At Atos, we have 20 years’ experience with the
application of CIS, which we are continuing to
improve from one Games to the next.
Sochi 2014 will be the first Paralympic Winter
Games where real-time information on all five
Paralympic sports – as well as all Olympic sports
– is available globally off-site, through a remote
version of the system.
Developed by our Business Technologists, Remote
CIS enables commentators sitting in a studio
thousands of kilometers away from a venue to access
the same competition results in a fraction of a second.
It means that commentary teams can operate direct
from their home countries yet still be able to help
their audience understand and enjoy the spectacular
achievements of the athletes as they happen.
Remote CIS allows broadcasters to work more
efficiently and effectively, by reducing the
number of production personnel in the Host City.
It also supports the aim of Atos to minimize the
environmental impact of technology through
greater use of remote systems. Marta Sanfeliu,
Chief Integrator for the Sochi 2014 Olympic &
Paralympic Games at Atos, comments: “The
Paralympic Games are true examples of human
achievement, powered by technology.
“Atos adapts and provides all the Games
applications needed for the Paralympic Games
and ensures the same quality level for this
unique event as for the Olympics.
We carry out our work under a single motto:
‘Two Games – Same Excellence.”
making TV commentators
look brilliant in 0.5 seconds
Sports commentators are a very knowledgeable breed but even
they can’t maintain the flow of insightful facts and stats without
some form of handy reference.
Big Data
Mobility
Remote CIS enables
commentators sitting in a studio
thousands of kilometers away
from a venue to access the same
competition results in a fraction
of a second.
It was the start of a long-term commitment, which
has seen us become Worldwide IT Partner of the
International Paralympic Committee (IPC) in 2008,
responsible for leading the consortium of
technology partners at every edition of the world’s
third most-watched sports event.
The Paralympic Games provide a stage for
athletes to excite and inspire the world, and we at
Atos are proud of our role in helping to power
progress for the Paralympic Movement.
Among the innovative solutions we have
developed with the IPC is the new Paralympic.org
website, which saw a 489 per cent year-on-year
increase in visitor numbers after its launch in 2012.
The same year also saw the launch of the
groundbreaking SMART Player for the London
2012 Paralympic Games. It revolutionized online
streaming by integrating live Paralympic footage
with results, athlete biographies and social media
content. In fact, the SMART Player provided the
basis for the development of the OVP (Olympic
Video Player), introduced for the Sochi 2014
Olympic Winter Games.
Now, Atos is further helping to extend the reach of
the Paralympic Games by making the Remote
Commentator Information System available for all
five Paralympic Winter sports for the first time.
The development will help support
unprecedented broadcast coverage of these
Games. In some territories, such as the USA, 10
times more Paralympic coverage will be available
in Sochi compared to London 2012.
Our Business Technologists will never stop looking
for ways to build even further on this platform – to
ensure that technology continues to play its part
in driving engagement with the Paralympic
Games and its inspirational values.
Yan Noblot, COO Major Events at Atos, says: “The
quality standard that we set for the Paralympic
Games IT operations is exactly the same as we set
for the Olympic Games.
“We are delighted to work closely with the IPC and
OCOG Technology Department to help make the
Games an international sporting success.”
12 years of
powering progress for
the Paralympic Games
Our active involvement with the Paralympic Movement began
in 2002, when we served as IT Partner of our first Winter
Games in Salt Lake City.
The quality standard that
we set for the Paralympic
Games IT operations is exactly
the same as we set for the
Olympic Games.
Security
Big Data
Mobility
24
8bn
connected devices
served by real-time
Games data
3bnTV viewers
worldwide
Broadcast
2024
0.5
seconds to process
results for the world’s
broadcast media
Today for
the Games,
tomorrow
for you
Remote Commentator Information System
available across 100% of sports100% NEW Olympic Video Player, integrating live
and on-demandfootage with data feeds
Cloud-based
official Games
website in 2014
Social
data
40m 120m
Twitter
mentions
Facebook
interactions
cciiiiaaaallll
22000000mmmmmm
20242024
Ourday-to-dayservicesthatunderpinflawlessdeliveryofthismassiveproject.
Big Data Cloud Mobility Security Social
© Atos 2014
25 000volunteers recruited
and trained through
our online portal
Every Games,
the team grows
from 1 to 3 000
Business Technologists
We act as the technology
machine leading,
integrating and
co-ordinating all
9 technologypartners
That’s equivalentto
every spectator at
the Speed Skating
tweeting once a
minute for 27 years
Athletes
andGames
Family
Volunteers
Technology
Operations
Center
DataCenters
200 000
secure accreditations
delivered
of results data
every day
40%
15TB
reduction in
server use in 2014
100,000
Testing
hours
x3000
Business
Technologists
255million IT security
threats neutralized
10 000
per minute!
Data is delivered
from the venue to
the world in 0.5
seconds
100%Info+ userson personal
devices
MyInfo+
Games
intranet
delivered
to15 500
peopleon
BYODbasis
About Atos
Atos SE (Societas Europaea) is an
international information
technology services company
with 2013 annual revenue of €8.6
billion and 76,300 employees in 52
countries. Serving a global client
base, it delivers IT services in 3
domains, Consulting & Technology
Services, Systems Integration and
Managed Services & BPO, and
transactional services through
Worldline. With its deep
technology expertise and industry
knowledge, it works with clients
across the following market
sectors: Manufacturing, Retail &
Services; Public sector, Healthcare
& Transports; Financial Services;
Telco, Media & Utilities.
Atos is focused on business
technology that powers progress
and helps organizations to create
their firm of the future. It is the
Worldwide Information
Technology Partner for the
Olympic & Paralympic Games and
is quoted on the NYSE Euronext
Paris market. Atos operates under
the brands Atos, Atos Consulting &
Technology Services, Worldline
and Atos Worldgrid.
Atos, the Atos logo, Atos
Consulting, Worldline, Atos Cloud
and Atos Worldgrid are registered
trademarks of Atos SA. © 2014
Atos.
atos.net

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What can we learn from the biggest event on earth? - From the Games to you

  • 1. Your business technologists. Powering progress What can we learn from the biggest event on earth? From the Games to you
  • 2. introduction There are some projects that are large, complex, and critical to the continued success of the organization. And then there is the Olympic & Paralympic Games IT project. It is not only massive, incredibly complex and vital to the success of the Games; it also has a fixed deadline and the event must be beamed to the world within half a second. No pressure, then. Yet, the Olympic and Paralympic Games stories are about the same challenges every business is confronted with! Does your business and its IT systems need constant protection from outside IT security threats? Does your business have to be flexible enough to respond to an ever-changing market and handle large amounts of data every day for multiple devices? Do you have to work with ever changing suppliers and staff? How can you implement Cloud services in a secure and efficient way? The legacy of our work for the Games is that we can bring this experience and the cross business services and solutions to our clients, wherever they are and whenever they need them: · IT security · Cloud · Big Data · Social Collaboration · Mobility After each Games, we share the facts and figures and insights of our Business Technologists and the IT systems that help power progress for the Olympic and Paralympic Movements. Our day-to-day services that underpin flawless delivery of this massive project. From the Games to you Atos has been at the heart of every Olympic and Paralympic Games since Salt Lake City 2002. We are proud to have served 7 Games as Worldwide IT Partner of the International Olympic Committee, and 4 as Worldwide IT Partner of the International Paralympic Committee. Ourday-to-dayservicesthatunderpin flawlessdeliveryofthismassiveproject. Big Data Cloud Mobility Security Social Collaboration
  • 3. 2 Marta Sanfeliu is a veteran of that bygone age. “Yes, the technology landscape was certainly different,” she comments. “In Salt Lake City, the major challenge was security. This time, we are also talking about Big Data and Cloud. “And, of course, the global audience that the data is serving is vastly more mobile and social.” In fact, the number of devices used to access Olympic Winter Games content has increased by an astonishing 1 400 per cent in just 12 years. In Sochi, Marta has led a team of Business Technologists responsible for delivering real-time Games information to more than 8 billion devices around the world. Even as the Games itself travels to one of its smallest and remotest Host Cities, it’ll be easier than ever before to connect to all the action. 12 yearsof amazing technology change Theyearwas2002.Geocitieswasoneoftheworld’sfavouritewebsites. EnriqueIglesiaswascrooninghiswaytothetopofthesinglescharts.Andin thecoldofUtah,ateamof100AtosBusinessTechnologistswaspreparing todeliversystemsintegrationforourfirstGamesasWorldwideITPartner oftheInternationalOlympicCommittee. And, of course, the global audience that the data is serving is vastly more mobile and social. Big Data Cloud Mobility
  • 4. 3 Just as the athletes have devoted four years of training to peak for 17 days of competition, so the technology team have spent the past 1 460 days – since the end of Vancouver 2010 – configuring, testing and re-testing more than 10 000 pieces of equipment deployed to 30 Games venues for Sochi 2014. Each item is vital to ensure seamless delivery of information from the Games to more than 3 billion viewers worldwide. Central to the testing process are two full technical rehearsals. “These are crucial to demonstrate that we too are ready to perform,” explains Marta Sanfeliu, who has led the team of Business Technologists in Sochi. In December 2013, a full-scale rehearsal was completed. This tested communications and systems, where for the first time in an Olympic project all 10 competition venues, two Media Centers and two Olympic Villages in Sochi were involved. “By this point, the partners had spent more than 100 000 hours testing,” says Marta, “so it was time for us to put everything into practice.” The second rehearsal simulated all the events held on the three busiest days of the Games, in terms of the number of different sports and venues. Hundreds of scenarios, including power failures, food poisoning affecting staff, server failures and unauthorized network connections were thrown at about 700 team members during the test. “Around 70 per cent of the scenarios were based on problems that have arisen at previous Olympics,” says Marta. Just as a World Championship can never be a warm-up for the Olympics so, equally, technical rehearsals are only small-scale events compared to the actual Games. In Sochi, about 3 000 technologists will have worked over the 17 days, with 24-hour staffing of the Technology Operations Centre (TOC) from the end of January. 1 460 days of intense preparation to peak for 17 days Preparation is the key to a great performance for every athlete competing in any Games. The same goes for the Business Technologists working behind the scenes. Around 70 per cent of the scenarios were based on problems that have arisen at previous Olympics. Security
  • 5. 4 2 000 tweets per second - and rising Such is the explosion of social networking – boosted by the growth of mobile technology – that every major event seems to set new records for social interaction. Ahead of Sochi, the Games record was held by the London 2012 Closing Ceremony, which generated an extraordinary 2 000 tweets per second at its peak. Media platforms such as Twitter, Facebook and Instagram are fundamentally changing the way people everywhere are engaging with the Games. Never before have we been able to get so close to the lives and experiences of the athletes, whose pictures and video from ‘the inside’ offer previously unimaginable access. But how soon before the athletes themselves are able to exploit this new currency? And will there be an impact on existing sports rights holders? When Atos published ‘Ascent: a vision for sport and technology’ during London 2012, members of our Scientific Community speculated on the emergence of ‘athlete equity’ fuelled by the growth of social media platforms and the potential for athletes to monetize new sources and quantities of their personal data. Alexander Zolotarev, head of social media research at the Russian International Olympic University, believes we may now be witnessing the first signs of this phenomenon. He points to the social media brands offering training camps to Sochi Olympians – to educate them on how to use the platforms and, crucially, to push new products. “Wait and see,” he says, “but I believe these Games will be the platform for Twitter’s ‘Vine’ service to take off…” Social Collaboration Mobility
  • 6. It takes a special kind of person to rise to a challenge as big as the Olympic Games, which is why our Business Technologists on our core Games team are different from other IT professionals. For a start, they have nearly 2,500 years of Games experience between them – a key factor in managing risk in such a highly visible and complex project. Atos Business Technologists involved in the Games are the best specialists anywhere in the world in their respective fields. They are constantly asking the question, ‘How can we use this opportunity to power real progress?’ For example, by streamlining the deployment of Games technology through the developments we have made in cloud computing and virtualization, we are also making a significant contribution to the Olympic Movement’s commitment towards a greener Games. Business Technologists also have to be socially adaptable, since their work will take them to a different country every two years. On average we have 30 nationalities working together in multidisciplinary teams. Training is crucial to our success. Some Business Technologists start three years before the event, 2 500 years of accumulated Games knowledge and experience Security Cloud 5
  • 7. others start three days before, but everyone who works for us is fully trained. We use both eLearning and what we call “tabletop” exercises, which are simulations of real situations. A Business Technologist has to be a quick learner and a good listener, able to understand the needs of clients and recognise their potential for gaining an advantage through technology, but must also have the technical expertise to deliver on that vision. We believe the best solutions go beyond the needs of the client to benefit the world at large, which is why the Games, with the input of Atos Business Technologists, has become a major driver for progress in so many fields. 6
  • 8. In real-time, results from this isolated venue have been processed in the Technology Operations Center and transmitted to an incredible 8 billion devices around the world. Stacked on top of one another, these devices would create a mountain more than 34 000 times higher than the Aibga Ridge of the Krasnaya Polyana resort where the event is taking place. Dorien Wamelink, Atos Marketing Director for Olympics and Major Events, says: “It’s extraordinary to think of how many people can now get immediate access to the results – and in how many different ways. You saw spectators in the Olympic Park with their smartphones, checking up on scores and comparing split times and so on. It all makes their Games experience even richer.” real-time data to over 8 billion devices The remote Caucasus Mountains have hosted the inaugural women’s Olympic Ski Jumping competition on Day 5 of the Games. Mobility Big Data Cloud
  • 9. While the world’s eyes were fixed on the spectacular style and tricks of the premier ‘shredders’, another significant Games first has taken place out of sight. For the first time, we have delivered Olympic results to a Cloud- based official Games website. It’s a small step for our Business Technologists, but a giant leap forward for technology at the Games. Yan Noblot, Atos Chief Operations Officer – Major Events, explains: “This paves the way for much greater use of the Cloud to provide an even more agile IT infrastructure for the Games in the future. “We really believe it’s a perfect fit, guaranteeing security, integrity and a flawless Games experience.” 1st Games results in the Cloud Sochi 2014 has seen the Games debut of Snowboard Slopestyle,oneof12brandnewOlympicWintersportsevents. This paves the way for much greater use of the Cloud to provide an even more agile IT infrastructure for the Games in the future. Big Data Cloud 8
  • 10. once a minute, for 27 years 21 1. Every day, Games results systems generate more than 15 Terabytes of data. That’s the equivalent of every spectator at the Speed Skating arena on Day 15 tweeting once a minute for 27 years. 2. In less time than it takes the winning skater to punch the air after crossing the line, results data is processed and delivered to 8 billion devices worldwide. 15+TB of data per day 3 9
  • 11. 3. In under 0.5 seconds, the same data is pushed out by the central systems to the official website and media agencies – and to the Commentator Info System and Info+ (the Games intranet), which can also be accessed remotely. 4. It means that results can travel from remote Sochi to downtown Sydney at 101 million kilometres per hour – more than 2.2 million times faster than the world’s leading skaters. Dan Conick, Sochi Venue Planning and Operations Manager for Atos, says: “Our challenge is to transmit the data with a delay of less than 0.5 seconds – and that is across every one of the 98 events. “Here in Sochi, we have processed 10 per cent more data than in Vancouver 2010. The systems need to be really agile and robust.” 4 2.2 million times faster 10 Big Data Mobility
  • 12. At Sochi 2014, that adds up to 200 000 personalised credentials – the largest accreditation programme ever undertaken for an event in Russia. Each identifies the holder and defines their access rights, with the data captured on a laminated pass known as an Olympic Identity and Accreditation Card (OIAC). Worn round the neck and checked at every entry point, it’s the single most important item to bring to the Games each day. The online system managed by our Business Technologists also includes extensive security and immigration verification. That’s because the OIAC serves as an entry visa for Games Family members, smoothing their entry into Russia and helping to ease administrative procedures throughout the Games. Among those who have benefited from the Atos online system are the 9 500 members of the media in Sochi covering the Games. “Covering the Olympic Games is the most prestigious assignment for any sports journalist but that brings it own pressures,” says Duncan Mackay, founder and editor of insidethegames.biz. “From the moment you land in a host city you are expected to be providing original, well written stories, usually against a tight deadline. “So knowing that when you arrive you will be able to pass through immigration control seamlessly thanks to your visa-free accreditation gives you great peace of mind. It means you can concentrate on what you are there for. “Knowing that my accreditation for Sochi 2014 was also my visa to enter Russia has been a great weight off my mind.” 200 000 accredited passes ensure access to the right venues Among those who have benefited from the Atos online system are the 9 500 members of the media in Sochi covering the Games. From athletes to partners, officials to workforce, every individual taking part in the Games needs accreditation. Security 11
  • 13. To maintain information security and safeguard the reputation of the Games takes systems capable of withstanding 15 million IT security events per day (over 10 000 per minute!) while still delivering sub-second response times every time. In such an environment, having trusted systems and people is of vital importance. Our Business Technologists have met significant ongoing challenges to protect networks, applications and data used by large numbers of diverse stakeholders. We have worked with national and international security agencies and governments to safeguard highly sensitive data and systems. We will continue to keep the data protected to ensure the Games are not compromised. 255 million IT security alerts neutralized In such an environment, having trusted systems and people is of vital importance. During the 17 days of the London 2012 Olympic Games, 255 million IT security alerts were collected; 100 real issues were resolved; and zero impact was experienced on any aspect of the Games. Security 12
  • 14. Info+ is the Olympic Games intranet – available exclusively to the Olympic Family, which comprises approximately 15 500 people, including 6 000 athletes and 9 500 accredited media. In 2014, for the first time, ít has been accessible via users’ own smartphones and tablets as the Games goes BYOD. Alexei Golikov, Atos deputy chief integrator for the Sochi 2014 Games, says: “Many of the challenges and complexities you can imagine, but there are others that people don’t think about. For example, it needs self-service password management capability, or being able to customise the homepage to highlight specific countries of interest .” 15 500 Games ‘insiders’ with on-the-go intranet access Mobility 13
  • 15. 14
  • 16. 38 000 kilometers: in real time Today’s sports fans have an expectation of real-time results direct to whatever digital platforms they are using. For us, that meant delivering data from a remote mountainside in Russia to thousands of broadcasters, media and websites all around the world – a distance of 38 000 kilometers – all in the time it takes a top-speed bobsleigh to travel just 20 meters. To ensure you can get results from today’s competition on your mobile Facebook app in less than half a second, our Business Technologists have spent thousands of hours planning, designing, building and testing systems in an unusual environment. Because, for all its natural beauty, Sochi is an isolated place – a city where a Wifi connection was hard to find even five years ago. Happily, our core team of 150 have been able to call upon more than 2 500 years of direct Games experience and knowledge – and on training that emphasizes cultural and inter-personal understanding. For Business Technologists, as for Bobsleigh champions, teamwork is the key to success. You can get results from today’s competition on your mobile Facebook app in less than half a second. Big Data Mobility 15
  • 17. Figures of the Day Two Atos systems for Sochi 2014, SIEM (Security Information and Event Management) and Monitoring, have achieved Zero email™ status, which is a first for any Games. Yan Noblot, COO – Major Events, says: “For the Games we have teams in different locations: Barcelona, Sochi and Rio, with PyeongChang and Tokyo soon to be included. They need to communicate all the time, sharing information and knowledge. In the past that would have meant a lot of emails but now we are using cooperative and collaborative tools such as blueKiwi, which is a much more efficient way of communicating. “Coupled with this are document management and conferencing tools, which enable all stakeholders to communicate more effectively, sharing and accessing information much more fluently than email. As an example, this will provide a major improvement when it comes to passing on knowledge from one Games to the next.” The success of blueKiwi and the social communication model amongst Atos staff is, we believe, pointing the way forward for all business communication. The ability to share knowledge securely but flexibly amongst authorised personnel, wherever they are and whenever they want it, without adding unnecessarily to the data overload, is key for modern business throughout the world. towards a zero emailTM Games As the industrial revolution produced smoke, the technological revolution produces data – tonnes of it, clogging up our Inboxes and invading our personal space. That’s the analogy drawn by Atos chairman and CEO Thierry Breton and it’s the driving force behind the Atos Zero email™ campaign. For the Games we have teams in different locations: Barcelona, Sochi and Rio, with PyeongChang and Tokyo soon to be included. Social Collaboration
  • 18. The range of applications required, the diversity of end users and the drive to make information more freely available, for example via mobile devices, all increase the level of risk with which we have to contend. Add to this the pressure of the world’s most immovable deadline and an intense media spotlight, highly attractive to any would-be saboteur, and it becomes clear why we are always improving and refining our systems to meet the security challenge. The experience of past Games is invaluable in this evolutionary process. For the London 2012 Games, for example, we introduced a range of new services, which, being internet- based, increased the risk for cyber attack. Yet we were able to follow a tried and tested approach that has been proven to pinpoint all potential risks and enable us to devise systems, policies and procedures to eliminate them. Over 255 million IT security alerts were filtered at London 2012, of which fewer than 100 showed up as real issues. All of these were resolved without any impact on the Games. Testing is central to this rigorous approach. Marta Sanfeliu, Atos Chief Integration Officer for Sochi 2014, explains: “For Sochi 2014, Atos Business Technologists have undertaken 100 000 hours of testing to ensure that all systems are robust and that everyone knows how to respond in the case of an attack. Education is also important. We make sure that all users are given security awareness training from the day they start work so they know how to handle information correctly and adhere to security policy.” The IT security systems we have developed since 2001 have proven resilient to any attempt to compromise the Olympic Games. We have worked successfully with Governments and security agencies to safeguard highly sensitive data and we continue to refine our methods to keep pace with the constant changes in information technology. It’s not just for the Games that we do this: we apply the same approach to all our clients, no matter how large or small. 100 000hours of rigorous testing The challenges facing IT security have grown constantly in time. For Sochi 2014, Atos Business Technologists have undertaken 100,000 hours of testing to ensure that all systems are robust and that everyone knows how to respond in the case of an attack. Security 17
  • 19. Our Business Technologists have long recognized the potential for coordinating and delivering Games IT through the Cloud. It makes great sense from an economic perspective, given the nature of the Games which demands high volume for very short periods before receding into almost nothing. On a small scale, London 2012 became the first Games to implement Cloud technology, with the entire Torch Relay nomination process hosted in a public Cloud and other standalone applications such as Cloud-based printing for media. Now, the Cloud market has come to maturity – a little too soon for Sochi 2014 in terms of migrating key infrastructure – but with enough momentum to encourage the use of Cloud platforms for the official Games websites. Marta Sanfeliu, Atos Chief Integration Officer for Sochi 2014, predicts much more to come. She says: “It’s inevitable that we will also see Games systems deployed over the Cloud in the near future – really, as soon as the market becomes comfortable with the concept.” Combined with new volumes and sources of data, it’s a shift that could transform the way people worldwide experience the Games. Within the next decade, the concept of ‘being there’ is likely to take on a whole new dimension, even for the athletes themselves, who could one day find themselves competing concurrently from different locations. After all, with the Cloud, ‘there’ is everywhere. 7 billion visitors hosted in the Cloud Organizers of Beijing 2008 famously deployed advanced technology to keep the clouds away from their Games. Since then, however, each Games has witnessed the creeping advance of a more welcome kind of Cloud. Big Data Cloud 18
  • 20. Big Data Cloud 19 Four years on, Sochi 2014 saw us implementing full virtualization in all the Games Data Centres for the first time, with the result that we have cut the number of physical servers by 40 per cent from Vancouver, without any reduction in IT capability. In fact, the amount of data being processed by our Business Technologists has increased by 10 per cent. Through the clever application of software, virtualization enables one server to operate as several, thus reducing the amount of hardware required in the Games’ Data Centres. The implications for reducing the carbon footprint are huge. Less hardware means less manufacturing, less power consumption, less manpower, smaller premises and less transportation. Santiago Manso Alonso, Atos Senior Architect and IT Security Manager, comments: “This reduction in hardware compared to Vancouver has yielded a 38 per cent saving in the power consumed in the Games Data Centres over the 23 months up to and including the Games. In terms of environmental impact, that amounts to a total reduction in CO2 emissions of 1 366 tons.” 40% fewer servers for 10% more data The Vancouver 2010 Winter Games saw the first use of virtualization in an Olympic and Paralympic Games context.
  • 21. 20 For Sochi 2014, it’s a process that began with more than one million website visits to find out what was involved, then continued with 200 000 individual applications. From those, the final 25 000 were selected.  “There were eight applications for every place,” enthuses Dimitri Chernyshenko, President and CEO of the Sochi 2014 Organizing Committee. “Just like at a prestigious university!”   The entire process was delivered online through a dedicated portal developed by Atos. Volunteers were able to log in securely and register for training, access information and resources, and receive news and motivational messages. The online system also demonstrates how technology can play a critical role in enabling a sustainable Games. “My volunteer journey was really helped by having all the processes online,” says Octavia Kolt, who is working as a volunteer photographer on the Athletes’ Village daily newspaper. “I could access the portal to get all the information I needed about the Games and about my role. With everything in one place, it was easy to use. I didn’t have to waste paper printing out lots of documents.”   In addition to the technological legacy which Atos is helping to deliver from the Games, the volunteer program has inspired a resurgence of the volunteer spirit in the host country.   “Thousands of Russians have become involved in volunteer activity,” says Dimitri Chernyshenko. “Selflessness and willingness to help is alive in the hearts of Russians.   “According to research data from the 2012 World Giving Index, Russia landed for the first time in the top ten countries for the number of people involved in volunteering.   “And this is just the beginning.” 25 000 trained volunteers through a single portal Recruiting, training and managing the vast team of volunteers is one of the biggest challenges facing any Games organizer. Social Collaboration Big Data
  • 22. #1: 10 IT facts behind the biggest Paralympic Winter Games ever The IT systems and Business Technologists behind Sochi 2014 are helping to make these the biggest Paralympic Winter Games in history, with more athletes, more events and more coverage than ever before. 15%increase in results data processed 100%same systems the Olympic G 17xmoreUS TVcoverage on NBC/NBCSN 0.5 seco for th 17moreathletes accredited via our online system 21 Paralympic Games
  • 23. A total of 585 athletes have travelled to take part in the Games, up from 502 in Vancouver 2010. The athletes are competing for 72 gold medals, eight more than four years ago in Canada. And 550 accredited media are in town to report all the action. All of this adds up to more data for the Games IT systems to process. And technology is also being used to drive further growth for the Paralympic Movement – from the re-launched Paralympic.org website to the introduction of the remote Commentator Information System supporting record global broadcast coverage of the Sochi Games. Yan Noblot, COO Major Events at Atos, explains: “The Paralympic Games is a community, one that we are helping the IPC to build by creating engagement in this new world of technology. “Content must be as accessible as possible, and technology must make that happen.” r %as fo Games onds to process results he world’s broadcast media % 25 000volunteers recruited and trained through our online portal 12years’ experience of serving the Paralympic Winter Games Business Technologistswith application of the Remote Commentator Information System across all Paralympic Winter sports 300hours of live HD coverage on Paralympic.org 22
  • 24. 23 In today’s world, viewers expect information instantly. And so the first thing a sports commentator or journalist needs when an event has finished are the results. The Commentator Information System (CIS) answers that need, with touchscreen technology giving scores and information within 0.5 seconds – so quickly, in fact, that the vital statistics are available before the crowd has even begun to cheer the winner. At Atos, we have 20 years’ experience with the application of CIS, which we are continuing to improve from one Games to the next. Sochi 2014 will be the first Paralympic Winter Games where real-time information on all five Paralympic sports – as well as all Olympic sports – is available globally off-site, through a remote version of the system. Developed by our Business Technologists, Remote CIS enables commentators sitting in a studio thousands of kilometers away from a venue to access the same competition results in a fraction of a second. It means that commentary teams can operate direct from their home countries yet still be able to help their audience understand and enjoy the spectacular achievements of the athletes as they happen. Remote CIS allows broadcasters to work more efficiently and effectively, by reducing the number of production personnel in the Host City. It also supports the aim of Atos to minimize the environmental impact of technology through greater use of remote systems. Marta Sanfeliu, Chief Integrator for the Sochi 2014 Olympic & Paralympic Games at Atos, comments: “The Paralympic Games are true examples of human achievement, powered by technology. “Atos adapts and provides all the Games applications needed for the Paralympic Games and ensures the same quality level for this unique event as for the Olympics. We carry out our work under a single motto: ‘Two Games – Same Excellence.” making TV commentators look brilliant in 0.5 seconds Sports commentators are a very knowledgeable breed but even they can’t maintain the flow of insightful facts and stats without some form of handy reference. Big Data Mobility Remote CIS enables commentators sitting in a studio thousands of kilometers away from a venue to access the same competition results in a fraction of a second.
  • 25. It was the start of a long-term commitment, which has seen us become Worldwide IT Partner of the International Paralympic Committee (IPC) in 2008, responsible for leading the consortium of technology partners at every edition of the world’s third most-watched sports event. The Paralympic Games provide a stage for athletes to excite and inspire the world, and we at Atos are proud of our role in helping to power progress for the Paralympic Movement. Among the innovative solutions we have developed with the IPC is the new Paralympic.org website, which saw a 489 per cent year-on-year increase in visitor numbers after its launch in 2012. The same year also saw the launch of the groundbreaking SMART Player for the London 2012 Paralympic Games. It revolutionized online streaming by integrating live Paralympic footage with results, athlete biographies and social media content. In fact, the SMART Player provided the basis for the development of the OVP (Olympic Video Player), introduced for the Sochi 2014 Olympic Winter Games. Now, Atos is further helping to extend the reach of the Paralympic Games by making the Remote Commentator Information System available for all five Paralympic Winter sports for the first time. The development will help support unprecedented broadcast coverage of these Games. In some territories, such as the USA, 10 times more Paralympic coverage will be available in Sochi compared to London 2012. Our Business Technologists will never stop looking for ways to build even further on this platform – to ensure that technology continues to play its part in driving engagement with the Paralympic Games and its inspirational values. Yan Noblot, COO Major Events at Atos, says: “The quality standard that we set for the Paralympic Games IT operations is exactly the same as we set for the Olympic Games. “We are delighted to work closely with the IPC and OCOG Technology Department to help make the Games an international sporting success.” 12 years of powering progress for the Paralympic Games Our active involvement with the Paralympic Movement began in 2002, when we served as IT Partner of our first Winter Games in Salt Lake City. The quality standard that we set for the Paralympic Games IT operations is exactly the same as we set for the Olympic Games. Security Big Data Mobility 24
  • 26. 8bn connected devices served by real-time Games data 3bnTV viewers worldwide Broadcast 2024 0.5 seconds to process results for the world’s broadcast media Today for the Games, tomorrow for you Remote Commentator Information System available across 100% of sports100% NEW Olympic Video Player, integrating live and on-demandfootage with data feeds Cloud-based official Games website in 2014 Social data 40m 120m Twitter mentions Facebook interactions cciiiiaaaallll 22000000mmmmmm
  • 27. 20242024 Ourday-to-dayservicesthatunderpinflawlessdeliveryofthismassiveproject. Big Data Cloud Mobility Security Social © Atos 2014 25 000volunteers recruited and trained through our online portal Every Games, the team grows from 1 to 3 000 Business Technologists We act as the technology machine leading, integrating and co-ordinating all 9 technologypartners That’s equivalentto every spectator at the Speed Skating tweeting once a minute for 27 years Athletes andGames Family Volunteers Technology Operations Center DataCenters 200 000 secure accreditations delivered of results data every day 40% 15TB reduction in server use in 2014 100,000 Testing hours x3000 Business Technologists 255million IT security threats neutralized 10 000 per minute! Data is delivered from the venue to the world in 0.5 seconds 100%Info+ userson personal devices MyInfo+ Games intranet delivered to15 500 peopleon BYODbasis
  • 28. About Atos Atos SE (Societas Europaea) is an international information technology services company with 2013 annual revenue of €8.6 billion and 76,300 employees in 52 countries. Serving a global client base, it delivers IT services in 3 domains, Consulting & Technology Services, Systems Integration and Managed Services & BPO, and transactional services through Worldline. With its deep technology expertise and industry knowledge, it works with clients across the following market sectors: Manufacturing, Retail & Services; Public sector, Healthcare & Transports; Financial Services; Telco, Media & Utilities. Atos is focused on business technology that powers progress and helps organizations to create their firm of the future. It is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and is quoted on the NYSE Euronext Paris market. Atos operates under the brands Atos, Atos Consulting & Technology Services, Worldline and Atos Worldgrid. Atos, the Atos logo, Atos Consulting, Worldline, Atos Cloud and Atos Worldgrid are registered trademarks of Atos SA. © 2014 Atos. atos.net