for Blandin Broadband confernece

1. Digital Solutions

2. Digital Front Door
Website
• Chat Feature
• Symptom Checker
• MyChart
• Rx Local
• 3D Virtual Tours
• Video/Education/Seminars
• Testimonials
• Provider Directory
• News
• Social Media
• EMR
• Bill Pay
• Contact Us
www.Riverwoodhealthcare.org

3. Digital Symptom Checker
181
166 169
101
118
107
163
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40
60
80
100
120
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200
Jan-21 Feb-21 Mar-21 Apr-21 May-21 Jun-21 Jul-21
Symptom Checker
Patient Use

4. Digital Care
Virtual Visits
• Primary Care, Specialty Care, Behavioral Health, Therapy,
Diabetic Care, Nutrition
• Our process/procedure led to fast launch
• 6,000 Virtual Visits since March
MyChart
• Schedule appointments, message your doctor, view test
results
• Empowers patients to engage in their own health
• 4,764 active patients

5. Digital Care
Wellness Network
• Online educational videos and material
Chat
• Schedule appointments, billing questions, release of
information
• Complete your task without picking up the phone
• 50 chats/ month
Rx Local
• Riverwood Pharmacy App
• Request refills, set up medication reminders, and message
pharmacy staff
• 123 patients

6. Specialty Care Digital Outreach
Hernia Virtual Seminar
Robotic Patient Testimonial
Hernia Virtual Seminar
Social & Digital Ads
Patient Video

7. Specialty Care Digital Outreach
Patient Testimonial
Tif Talk
Safer Surgery - Same Day Digital & Social Ads

8. Digital Solutions for Families & Staff
Hospital Patients Visitors
• Patients connect to family members through Zoom on iPad’s
Digital Calm App support staff mental wellness
• Provided our staff the Calm app
Digital COVID Screening for Staff
• Launched digital employee screening