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SOCIAL MEDIA
USE IT WHILE YOU

STILL CAN!

Learn the skills you need to take your business to a new level of customer satisfaction and
discover more about your target audience than ever before.

Contact Us
www.audaciousleap.com
office@audaciousleap.com
www.audaciousleap.com

SUMMARY

WHAT WILL YOU LEARN?
Presentation Main Chapters
We will go over all the theoretical and practical elements so you get a full understanding of how social media works and
how to use all of the feature available to achieve your business goals.

CONCEPTS

TOOLS

What social media actually is, more
than just Facebook and Twitter and
sharing photos from your last vacation.

What tools you can use to ease your job
in using these platforms and reducing
costs and increasing effectiveness.

PLATFORMS

INTEGRATION

What are the most used platforms and
what features you didn’t know because
they were either too advanced or new.

Putting it altogether and getting full
benefits for all your efforts. Day by day
usage.

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office@audaciousleap.com
IT’S A COCKTAIL

www.audaciousleap.com

PARTY!

You Need to Work the Room

Don’t Push, Pull!

Interact and create connections!

Until now every marketing effort has been
about pushing your brand, social media is
only about pull.

Don’t expect immediate
returns!

Learn to listen! It’s Free!

Never close too fast!

Be patient!

They already know what you do!

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www.audaciousleap.com/
office@audaciousleap.com
www.audaciousleap.com

BECOME

THE COMMUNITY!
Be the Host!







Start the conversation
Get equity by owning the community
Don’t censor for immediate results
You must have thick skin.
Focus on building relationships first.

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Contact Us
www.audaciousleap.com/
office@audaciousleap.com
www.audaciousleap.com

CONTEXT

IS GREATER THAN

CONTENT
Context:







The circumstances that form the
setting for an event, statement, or
idea, and in terms of which it can
be fully understood and
assessed.

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Research your customers!
Put things into context
Offer personalized bonuses
Keep track of results
Thank when thanked.

Contact Us
www.audaciousleap.com/
office@audaciousleap.com
www.audaciousleap.com

HELLO…YES

THIS IS THE CARING DEPT!







Effort is underrated.
Keep track of the customer’s life events.
Answer each and every email.
Don’t filter on follower/like size.
Focus on relationships not sales.

5

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Contact Us
www.audaciousleap.com/
office@audaciousleap.com
WHAT’S THE ROI

www.audaciousleap.com

OF SOCIAL MEDIA!

Your Return On Investment






What’s the ROI of a good friendship?
What’s the ROI of spending time with your parents?
Not being quantifiable is a matter of time!
It doesn’t mean it’s not valuable!

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www.audaciousleap.com/
office@audaciousleap.com
www.audaciousleap.com

SAMPLES OF

GRAPHIC CHART
Million Users

Facebook

10

Almost 50% of the UK’s population has a facebook
account out of which 56% males and 64% between
25 and 44.

10

Twitter

33

With the UK being the second twitter nation. And 1
in 350 visits to a UK site comes from Twitter. .

LinkedIn

Twitter

LinkedIn

Doubling it’s users in just 18 months with most
users in IT (over half a million), followed by
Financial Services and Marketing.

Facebook

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Contact Us
www.audaciousleap.com/
office@audaciousleap.com
www.audaciousleap.com

FACEBOOK

THE SOCIAL NETWORK!
The Father Of All Networks

 Focus on retention
 Mostly entertain, rarely sale!
 Get instant trust by being connected!

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www.audaciousleap.com/
office@audaciousleap.com
www.audaciousleap.com

FACEBOOK

THE SOCIAL NETWORK!
Metrics to Live By!

ADS

SOCIAL





 Aim for 1% Interaction/Feedback Rate
 Industry average is 0.1 – 0.6%
 Only 3% to 7.5% of people see your daily post!
 Post Formulas: “Click like if…”
 Photos based on interests “<photo of pony>
“Click Like if you love ponies!”

9

Use sponsored stories for 46% higher CTR
Include LIKE in ad
“Click Like if you love <interest>!”
“Do you love <interest>? Then Click Like below
now!”
Put Faces in Ads
Average CPF = $1.07 Each




of

20

Contact Us
www.audaciousleap.com/
office@audaciousleap.com
www.audaciousleap.com

TWITTER NETWORK
IN 140 or less…
The Science of Twitter
FULLY SETUP YOUR ACCOUNT!

 Fill in your Bio Field (and get 6 times more
followers);
 Use words like founder, author, guru anything
that gives you authority.
 Setup your link for 500% more followers!
 Picture will grant you 250% more followers

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Contact Us
www.audaciousleap.com/
office@audaciousleap.com
www.audaciousleap.com

TWITTER NETWORK
IN 140 or less…
The Science of Twitter

 As you follow people, they will tend to follow you
back!
 Search for relevant keywords and then follow
the people involved in the conversation;
 Don’t be afraid to tweet too often!
 Don’t talk about yourself too much;
 Keep your tweets positive;

11 of








Tweet links to increase RT rates;
Use bit.ly as a url shortener;
The most retweetable word is “YOU”;
Ask for retweets;
Don’t be boring!
Average syllable per word is not relevant;

20

Contact Us
www.audaciousleap.com/
office@audaciousleap.com
LinkedIn

www.audaciousleap.com

GROW BUSINESS CONNECTIONS
The Complete Simple Formula

FULLY SETUP YOUR ACCOUNT!
 Focus keywords on what you offer
 Leverage groups – interact on others and create
your own
 Remember you are on a website where people
are mostly BUSINESS-ORIENTED
 Focus on JVs and partnerships!

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Contact Us
www.audaciousleap.com/
office@audaciousleap.com
YOUTUBE

www.audaciousleap.com

DO YOU NEED VIDEO?
Is there anything you can offer in video format?

 Do keyword research using Google AdWords
Keyword Planner;
 Optimize your content for keywords with
moderate amounts of searches;
 How SEO for Video Works;

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Contact Us
www.audaciousleap.com/
office@audaciousleap.com
SHOULD YOU USE

www.audaciousleap.com

MORE SOCIAL-SHARING SITES?
When is enough, enough?

Pinterest
Virtual pinboard. Organize, share and
browse things.

UK Stats
200, 000 Unique Visitors;
25-34- make up 42% of total users
56% of users are male;
Main Interests: venture capital,
blogging resource, crafts, design,
web stats and analytics, SEO
&Marketing, content management,
public relations.

Reddit

Google+
Google’s social network

UK Stats

UK Stats

10th highest reach globally
>3 million monthly hits
But is that worth the effort?

14 of

Social news website. Most
influential link-sharing website

20

5.1% of all Reddit Views
112th most popular site in the UK

Contact Us
www.audaciousleap.com/
office@audaciousleap.com
SOCIAL MEDIA

www.audaciousleap.com

TOOLKIT

Get leads, metrics and monitor your industry!








Search. Twitter.com;
Monitter.com;
Google.com/Alerts;
Facebook.com/Ads;
Quantcast.com;
Compete.com.

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Contact Us
www.audaciousleap.com/
office@audaciousleap.com
SOCIAL MEDIA

www.audaciousleap.com

TOOLKIT

Content Management

Tracking
Google.com/Analytics
Facebook Stats for Website;
Facebook Insights (for Facebook Pages);
Bit.ly Stats(URL Shortener)

Hootsuite.com
TweetDeck
SproutSocial

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Contact Us
www.audaciousleap.com/
office@audaciousleap.com
SOCIAL MEDIA

www.audaciousleap.com

TOOLKIT

More Resources

Outsourcing

Themeforest.com
Graphicriver.net
Codecanyon.net

Elance.com
Odesk.com
99designs.com

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Contact Us
www.audaciousleap.com/
office@audaciousleap.com
INTEGRATE

www.audaciousleap.com

AS MUCH AS POSIBLE!
Meet your amazing Team

WEBSITE
Know More About Visitors
Use Facebook for
Websites and learn more
about the demographics of
your visitors.
Facebook Login to
remove login and
registering head-aches.
Integrate with
autoresponders and email
services like
(aweber/mailchimp)

PRINT

TV
Get Them To Take Action

Do More With Less
Redeem coupons on
Facebook!
Promote your offline
campaigns online as well to
increase overall
effectiveness.
Send a voucher after each
new order that gets you a
new connection.

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20

Ask them to engage after a
commercial to be able to
follow-up in the future.
Continue building the
relationship.
Reply to all!

Contact Us
www.audaciousleap.com/
office@audaciousleap.com
KEY ELEMENTS

www.audaciousleap.com

TAKEAWAY

Create
Context!
Be Creative,
Yet Create
Structure!

Relationships
NOT Selling

Measure
Everything

SOCIAL
MEDIA

It’s NOT
about YOU!

Integrate
Efforts

CARE

19 of

20

Contact Us
www.audaciousleap.com/
office@audaciousleap.com
GET IN TOUCH

www.audaciousleap.com

CONTACT US
f

facebook.com/AudaciousLeap

t

twitter.com/AudaciousLeap

office@audaciousleap.com

www.audaciousleap.com

20 of

20

Contact Us
www.audaciousleap.com/
office@audaciousleap.com
THANK YOU

Contact Us
www.audaciousleap.com/
office@audaciousleap.com

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Social media

  • 1. SOCIAL MEDIA USE IT WHILE YOU STILL CAN! Learn the skills you need to take your business to a new level of customer satisfaction and discover more about your target audience than ever before. Contact Us www.audaciousleap.com office@audaciousleap.com
  • 2. www.audaciousleap.com SUMMARY WHAT WILL YOU LEARN? Presentation Main Chapters We will go over all the theoretical and practical elements so you get a full understanding of how social media works and how to use all of the feature available to achieve your business goals. CONCEPTS TOOLS What social media actually is, more than just Facebook and Twitter and sharing photos from your last vacation. What tools you can use to ease your job in using these platforms and reducing costs and increasing effectiveness. PLATFORMS INTEGRATION What are the most used platforms and what features you didn’t know because they were either too advanced or new. Putting it altogether and getting full benefits for all your efforts. Day by day usage. 1 of 20 Contact Us www.audaciousleap.com/ office@audaciousleap.com
  • 3. IT’S A COCKTAIL www.audaciousleap.com PARTY! You Need to Work the Room Don’t Push, Pull! Interact and create connections! Until now every marketing effort has been about pushing your brand, social media is only about pull. Don’t expect immediate returns! Learn to listen! It’s Free! Never close too fast! Be patient! They already know what you do! 2 of 20 Contact Us www.audaciousleap.com/ office@audaciousleap.com
  • 4. www.audaciousleap.com BECOME THE COMMUNITY! Be the Host!      Start the conversation Get equity by owning the community Don’t censor for immediate results You must have thick skin. Focus on building relationships first. 3 of 20 Contact Us www.audaciousleap.com/ office@audaciousleap.com
  • 5. www.audaciousleap.com CONTEXT IS GREATER THAN CONTENT Context:      The circumstances that form the setting for an event, statement, or idea, and in terms of which it can be fully understood and assessed. 4 of 20 Research your customers! Put things into context Offer personalized bonuses Keep track of results Thank when thanked. Contact Us www.audaciousleap.com/ office@audaciousleap.com
  • 6. www.audaciousleap.com HELLO…YES THIS IS THE CARING DEPT!      Effort is underrated. Keep track of the customer’s life events. Answer each and every email. Don’t filter on follower/like size. Focus on relationships not sales. 5 of 20 Contact Us www.audaciousleap.com/ office@audaciousleap.com
  • 7. WHAT’S THE ROI www.audaciousleap.com OF SOCIAL MEDIA! Your Return On Investment     What’s the ROI of a good friendship? What’s the ROI of spending time with your parents? Not being quantifiable is a matter of time! It doesn’t mean it’s not valuable! 6 of 20 Contact Us www.audaciousleap.com/ office@audaciousleap.com
  • 8. www.audaciousleap.com SAMPLES OF GRAPHIC CHART Million Users Facebook 10 Almost 50% of the UK’s population has a facebook account out of which 56% males and 64% between 25 and 44. 10 Twitter 33 With the UK being the second twitter nation. And 1 in 350 visits to a UK site comes from Twitter. . LinkedIn Twitter LinkedIn Doubling it’s users in just 18 months with most users in IT (over half a million), followed by Financial Services and Marketing. Facebook 7 of 20 Contact Us www.audaciousleap.com/ office@audaciousleap.com
  • 9. www.audaciousleap.com FACEBOOK THE SOCIAL NETWORK! The Father Of All Networks  Focus on retention  Mostly entertain, rarely sale!  Get instant trust by being connected! 8 of 20 Contact Us www.audaciousleap.com/ office@audaciousleap.com
  • 10. www.audaciousleap.com FACEBOOK THE SOCIAL NETWORK! Metrics to Live By! ADS SOCIAL      Aim for 1% Interaction/Feedback Rate  Industry average is 0.1 – 0.6%  Only 3% to 7.5% of people see your daily post!  Post Formulas: “Click like if…”  Photos based on interests “<photo of pony> “Click Like if you love ponies!” 9 Use sponsored stories for 46% higher CTR Include LIKE in ad “Click Like if you love <interest>!” “Do you love <interest>? Then Click Like below now!” Put Faces in Ads Average CPF = $1.07 Each   of 20 Contact Us www.audaciousleap.com/ office@audaciousleap.com
  • 11. www.audaciousleap.com TWITTER NETWORK IN 140 or less… The Science of Twitter FULLY SETUP YOUR ACCOUNT!  Fill in your Bio Field (and get 6 times more followers);  Use words like founder, author, guru anything that gives you authority.  Setup your link for 500% more followers!  Picture will grant you 250% more followers 10 of 20 Contact Us www.audaciousleap.com/ office@audaciousleap.com
  • 12. www.audaciousleap.com TWITTER NETWORK IN 140 or less… The Science of Twitter  As you follow people, they will tend to follow you back!  Search for relevant keywords and then follow the people involved in the conversation;  Don’t be afraid to tweet too often!  Don’t talk about yourself too much;  Keep your tweets positive; 11 of       Tweet links to increase RT rates; Use bit.ly as a url shortener; The most retweetable word is “YOU”; Ask for retweets; Don’t be boring! Average syllable per word is not relevant; 20 Contact Us www.audaciousleap.com/ office@audaciousleap.com
  • 13. LinkedIn www.audaciousleap.com GROW BUSINESS CONNECTIONS The Complete Simple Formula FULLY SETUP YOUR ACCOUNT!  Focus keywords on what you offer  Leverage groups – interact on others and create your own  Remember you are on a website where people are mostly BUSINESS-ORIENTED  Focus on JVs and partnerships! 12 of 20 Contact Us www.audaciousleap.com/ office@audaciousleap.com
  • 14. YOUTUBE www.audaciousleap.com DO YOU NEED VIDEO? Is there anything you can offer in video format?  Do keyword research using Google AdWords Keyword Planner;  Optimize your content for keywords with moderate amounts of searches;  How SEO for Video Works; 13 of 20 Contact Us www.audaciousleap.com/ office@audaciousleap.com
  • 15. SHOULD YOU USE www.audaciousleap.com MORE SOCIAL-SHARING SITES? When is enough, enough? Pinterest Virtual pinboard. Organize, share and browse things. UK Stats 200, 000 Unique Visitors; 25-34- make up 42% of total users 56% of users are male; Main Interests: venture capital, blogging resource, crafts, design, web stats and analytics, SEO &Marketing, content management, public relations. Reddit Google+ Google’s social network UK Stats UK Stats 10th highest reach globally >3 million monthly hits But is that worth the effort? 14 of Social news website. Most influential link-sharing website 20 5.1% of all Reddit Views 112th most popular site in the UK Contact Us www.audaciousleap.com/ office@audaciousleap.com
  • 16. SOCIAL MEDIA www.audaciousleap.com TOOLKIT Get leads, metrics and monitor your industry!       Search. Twitter.com; Monitter.com; Google.com/Alerts; Facebook.com/Ads; Quantcast.com; Compete.com. 15 of 20 Contact Us www.audaciousleap.com/ office@audaciousleap.com
  • 17. SOCIAL MEDIA www.audaciousleap.com TOOLKIT Content Management Tracking Google.com/Analytics Facebook Stats for Website; Facebook Insights (for Facebook Pages); Bit.ly Stats(URL Shortener) Hootsuite.com TweetDeck SproutSocial 16 of 20 Contact Us www.audaciousleap.com/ office@audaciousleap.com
  • 19. INTEGRATE www.audaciousleap.com AS MUCH AS POSIBLE! Meet your amazing Team WEBSITE Know More About Visitors Use Facebook for Websites and learn more about the demographics of your visitors. Facebook Login to remove login and registering head-aches. Integrate with autoresponders and email services like (aweber/mailchimp) PRINT TV Get Them To Take Action Do More With Less Redeem coupons on Facebook! Promote your offline campaigns online as well to increase overall effectiveness. Send a voucher after each new order that gets you a new connection. 18 of 20 Ask them to engage after a commercial to be able to follow-up in the future. Continue building the relationship. Reply to all! Contact Us www.audaciousleap.com/ office@audaciousleap.com
  • 20. KEY ELEMENTS www.audaciousleap.com TAKEAWAY Create Context! Be Creative, Yet Create Structure! Relationships NOT Selling Measure Everything SOCIAL MEDIA It’s NOT about YOU! Integrate Efforts CARE 19 of 20 Contact Us www.audaciousleap.com/ office@audaciousleap.com
  • 21. GET IN TOUCH www.audaciousleap.com CONTACT US f facebook.com/AudaciousLeap t twitter.com/AudaciousLeap office@audaciousleap.com www.audaciousleap.com 20 of 20 Contact Us www.audaciousleap.com/ office@audaciousleap.com