4. VOICE COMMERCE & CHATBOTS
Therefore, the demand for such useful and helpful virtual
intelligent assistants is surely going to exceed 1.8 billion users
in 2021.
Machine learning and Artificial Intelligence are slowly becoming
a part of our life, self-learning robots are freeing humans from
tedious tasks, and a day without them seems almost
impossible, all because of their smart and fast analysing skills.
6. Augmented &
Virtual Reality
AR is now taking over eCommerce
websites and is providing customers
with an advanced buying experience
like never before.
VR, gives you a virtual demo of how
your imagination will look like for real.
With its special 360° VR headsets,
you can enter a virtual world and feel
things as if real.
7. Wallets and
Block-chain
Today is the time of digital payments.
Electronic payment methods like e-
Wallets, net banking and credit/debit
cards, digital currency, etc. have become
the most preferable methods for the
people today.
Due to their easier and faster mode of
payment, trending technologies like Apple
Pay and Google Pay have become the
most-used and hot-favourite payment
gateways which are actually minimizing the
rate of last-minute checkouts and cart
abandonment.
8. Drone
delivery
Many eCommerce marketplace giants are
planning to spice up their delivery
process by implementing drones to
accelerate their delivery process and to
boost the user experience.