This document summarizes a presentation on the user research technologies VMWare and WebEx. It discusses that VMWare is a tool for running software on virtual machines that can be customized for different users. WebEx is a tool for remote usability testing over the internet. The document outlines how each tool works and their pros and cons, noting that VMWare allows sharing technology stacks between users but can have reliability issues, while WebEx allows remote testing without installing software but recordings require conversion.