The document describes Automic's Preview environment, which is an on-demand demo environment that allows users to explore Automic Workload Automation features through a self-service web interface. The environment is hosted on Rackspace servers and uses Automation Engine components and external integrations like HubSpot and SMTP. It contains sample workflows, jobs, and applications that are automatically provisioned for users. Future plans include upgrading the environment and adding more guided and interactive demos.

1. Eating Our Own Dog Food
November 2015
How Automic Automates
Jennifer Jinhong - @jennjin

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Agenda
+Overview
+Environment
+Technical Overview
+Future plans

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What is it?
The Preview environment is an On-Demand Demo environment where users can explore the
many features and functionality of Automic Workload Automation and get a sample of the
many possible scenarios Automic can automate.
• Industry specific
example Jobs and
Workflows
• Reporting Dashboards
• Self Service Dashboards
• Build Workflows using
Automic Actions
• Create Custom
Dashboards

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Reporting Dashboards

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Discover Showcase ExploreLearn
Customers Internal
Users
Partners Prospects

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Dec 2013
preview.automic.com
March 2014
devops.automic.com
Next Phase
AWA
AWA
AWA
ARA
ARA
ASO

7. The Environment

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• Access to all products associated with ONE Automation
– Automation Engine
– Enterprise Control Center (ECC)
– Policy Orchestrator / Predictive Analytics (PCO/PDA)
– Service Level Governor (SLG/SVO)
• Access only through Web UI
• Zero interaction by Admin for provisioning and management (Automated)
Requirements
• Individualized environments populated with content
• Almost instant access from sign up to email notification
• Geographical location shouldn’t affect user experience

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Client Full Environment
VS
Provisioning Approaches

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• Hosted in Rackspace
– Chicago (ORD) Region
– Virtual Private Cloud (VPC)
• 5 Servers
– 4 Windows Server 2008 R2
– 1 Linux (CentOS)
• Database
– Microsoft SQL Server 2008 R2
Environment

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• Windows
– Perl
– Powershell
– Generic
7 Agents
• Linux
– Generic
– Hadoop
• Web Services
• FTP
• MSSQL
Agents

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• 2500+ Objects
– JOBS, JOBP, CONN, LOGIN, CALL, PRPT, VARA, etc
• Customized Reporting Dashboards • Applications:
– Oracle E-Business
Suite
– Oracle Retail
– JD Edwards
– SAP
– Business Objects
– Informatica
– PeopleSoft
– VMWare
– Hadoop
Sample Workflow/Jobs:
• Services:
– ServiceNow
– Amazon Web Services
(AWS)
• EC2
• S3
• EMR
– Twitter
What’s in a Client?

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• Request AWS EC2 Instance
• Launch Tomcat Server
• Open Incident Ticket
• Update Incident Ticket
• Activate HVAC Climate Data
Hadoop Workflow
Executable Self Service Demos

15. Brief Tech Overview

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Automation Engine Components
• Web Services Agent
• Windows Agent
• SQL Agent
Integrations and Technologies
External Integrations
• HubSpot
• SMTP

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What is it?
HubSpot is an inbound marketing
software platform that helps
companies attract visitors, convert
leads, and close customers.
What we use HubSpot for?
Sign-up page and Form for
requesting an On-Demand Demo.

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How it works – Basic Overview

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Automation Process Logic Overview

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A couple of road bumps…
Challenge Solution
Policy Orchestrator (PCO) Integration
• User Management is done through
the UI.
• No commandline tool available.
Created tool using decision.jar
• Created functions to:
• Add
• Delete
• Assign Roles
Internal User Request
• Great people were excited, but didn’t
need the system overwhelmed with
internal requests
Designated 1 Client for internal use.
Added logic (IF) to the Workflow that checked
for internal email address.
Adhoc Client Copy – Clients with a large amount
of objects could take 10+ mins.
5 Clients queued at any given time.
As one is assigned, a new one is copied.
User’s whose name containing accents
• Special characters were translated to ?
Created an ‘INCLUDE’ object that removes
diacritics

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Upgrade to v11.2
– ONE Automation 11.2
– ECC 11.2
– Application Release Automation 11.2
Environment Upgrades
Migrate Servers
– Windows Server 2012 R2
– MS SQL Server 2012 R2
Add Automic Service Orchestration
with Request Management

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Add Guided Demos with walk throughs
– Step by Step examples of functionality
– Tour of key features and functionality
Additional Interactive Demos
– Showcase Community Plugins from the Marketplace
– Provide examples of more common use cases
– Add ASO demos

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Done… Any questions?