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WATER, A SOURCE OF VALUE
FOR INDUSTRY
IMPROVING PERFORMANCE AND COSTS
THROUGH EFFICIENT WATER MANAGEMENT

In most industries, water is a critical part of the manufacturing
process and needs to be discharged in conditions compliant with
environmental legislation.


Ondeo Industrial Solutions (SUEZ ENVIRONNEMENT) brings together
under one roof all the expertise, experience and skills required to
help each industry define, implement and operate appropriate and
evolving water management solutions which are fully compliant
with stringent health, safety and environmental regulations and
standards.


Our expertise in effective and proven technologies, combined with
our innovative approach to contractual, financial and social aspects
of projects, is now widely recognised across Europe, demonstrated
in our many and varied projects and contracts, of all sizes and in all
industrial sectors.


As a reliable partner to industry, we know and understand your
business and bring you the benefit of our own area of expertise.


Samy Benoudiz
Chief Executive Officer
YOUR SOLUTION,
                   OUR SKILLS
         • Consultancy and advice
      • Audits, diagnostics
       and troubleshooting
   • Laboratory and analytical services
 • Refurbishments / upgrades
   of existing facilities
• Design / build of extensions
  or new facilities
• Equipment and related services
• Mobile treatment units
 • Technical assistance to operations
  • Operations and maintenance
    • Outsourcing
YOUR PARTNER
FOR SUSTAINABLE INDUSTRIAL
WATER MANAGEMENT
Ondeo Industrial Solutions (SUEZ ENVIRONNEMENT), brings you the benefit of its unparalleled
experience and expertise throughout the entire water cycle and for all industrial water
applications.
From raw water to wastewater and sludge disposal, our team works with you to evaluate, design,
deliver and implement solutions tailored to your production and management requirements.
Our expertise, technologies and commitment to results and performance guarantee a long-
term partnership that adds value to your activities.


OUR VALUE PROPOSITION
Our value proposition is designed to meet your strategic water management
objectives, taking account of your production activities and future development:
        • Availability and reliability of the quantity and quality of water resources
        • Suitability and performance of processes
        • Optimisation of output and lifecycle cost of facilities
        • Continuous improvement programmes
        • Performance contracts
        • Management of environmental compliance
        • Water reduction, reuse, recycling



OUR PARTNERSHIP APPROACH
Our partnership approach comprises five key components:

        • AUDITS
        An expert assessment of your water usage and the performance of your facilities allows us to identify possible
        improvements, the associated risks, available options and their value creation potential.

        • DEFINITION OF OBJECTIVES AND PERFORMANCE CRITERIA
        We propose solutions based on precise criteria in terms of performance and results, allowing you to accurately assess
        the value delivered by a short, medium or long-term project.

        • IMPLEMENTATION
        Our solutions are implemented on the basis of our design/build, project management and operational capabilities,
        under a customised contractual framework.

        • MONITORING AND REPORTING
        Appropriate methods and technologies to monitor and report results ensure a transparent view of the performance
        of a project and drive its success.

        • CONTINUOUS IMPROVEMENT
        To ensure successful long-term partnerships, we recommend and deliver improvements to enhance the value of
        a project or undertaking over time, on the basis of best practices and innovations acquired from our wide experience.
ONDEO IS
KEY FIGURES
650 employees in Europe
1,800 process water treatment plants built
2,000 wastewater treatment plants built
200 operating and service contracts


SUEZ ENVIRONNEMENT
KEY FIGURES
Turnover of €13,9 billion
in 2010, 73% of which was generated in Europe


79,554 employees worldwide
91 million people supplied with drinking water
61 million people benefit from our wastewater treatment services
50 million people benefit from our waste management services




ONDEO IS
is a subsidiary of
SUEZ ENVIRONNEMENT
RESPONDING
    TO YOUR NEEDS
         Optimising your
      production process
                          Efficient water usage
                         Flow and load surveys
                                 Quality Control
         Performance and capacity of equipment

            Controlling costs
                                   Sustainability
                                 Competitiveness
                                     Innovation

Improving the reliability
     and safety of your
    production process
                       Analysis of your water cycle
                           Analysis of pinch points
    Installation of systems tailored to your needs

        Complying with
environmental standards
                         Regulatory compliance
                      Wastewater flow reduction
                       and quality improvement
                       Sustainable development
                          Enhancing your image
EFFECTIVE MANAGEMENT
OF THE WATER CYCLE

                                                      EXCELLENCE
                                                     “À LA CARTE”
                                                    From raw water to wastewater and
                                 sludge treatment /disposal, Ondeo Industrial Solutions
                                 offers you the optimum package of skills and services.
                                           Our expertise ranges from a global approach
                                                   to the provision of specific services.


             DESIGN / BUILD
            On the basis of your individual requirements, our engineers design innovative
           systems, from simple refurbishments to completely new installations. They
          help you to identify the needs, to design and to build a solution that meets your
          business drivers.




         EQUIPMENT
         As a leading provider in high performance water treatment systems, we offer a
         unique range of packaged plants. Our compact, economical and easy-to-use units
         are typically supplied on skids or as stand-alone systems, ready for connection.




           OPERATION / OPTIMISATION
            Our professional and qualified staff operate and maintain your facilities.
             We provide personalised service contracts tailored to your requirements
              and resources.
               Our organisation and operating procedures comply with stringent
                standards in terms of health and safety, supervision, on-call services and
                  reporting. Optimisation projects ensure continuous improvement in the
                    performance and capacity of the facilities under our management.
A SOLUTION TO MEET EVERY CHALLENGE
      Our professional staff select the appropriate resources from our portfolio of technologies,
      expertise, know-how and methods to deliver efficient and sustainable design and operating
      solutions at each stage of the industrial water cycle

                                                                                            treated water
                                                                                            to recipient
                                                                                            environment

                                                                                                              sludge
                                                               recycling
                                            temporary supply                                                treatment
                                                                               wastewater
                                                                                                                   re-use
                                                                                treatment
                                                                                                                                       fire,
                                                                                                                                      washing
                                 power /
                                 steam

surface water
                production of                                                               storm
                process waters                                                              water
                                                                cooling
                                                                               production




                    towns / mains
                       water
                                                               ground
                                                               water



      WATER                                PROCESS                         WASTEWATER /                        SLUDGE AND
      RESOURCES                            WATER                           EFFLUENT                            BY-PRODUCTS
      • Boreholes                          • Industrial water              • Flow separation                    • Reduction of sludge
      • Surface water intakes              • Pure water                    • Physico-chemical                     volume
      • Desalination of sea or             • Ultra-pure water                treatments                         • In-situ treatment: digestion,
        brackish water                     • Physico-chemical and          • Aerobic and anaerobic                dehydration, drying
      • Protection and                       membrane technologies           biological treatments              • Sludge disposal and waste
        management of the                  • Protection: scaling,          • Specialist treatments                management
        quantity and quality of              deposition, corrosion           (hydrocarbons, nitrogen,           • By-products recovery
        water resources                      and biological control          phosphorus)
      • Alternative or emergency           • Recycling                     • Reuse of wastewater
        supplies                                                           • Treatment of third-party
      • Reuse                                                                effluents
HEALTH,
SAFETY,
ENVIRONMENT,
QUALITY
OUR EXPERTISE
• A management system certified to ISO 9001 (Quality),
  ISO 14001 (Environment), OHSAS 18001 (Health & Safety),
  UIC DT 78 (Health & Safety for the Chemical and Petrochemical
  Industries) and MASE (Safety) ensures compliance with stringent
  frames of reference in this sector.

• All our employees receive practical training in their respective
  areas of responsibility and have the required accreditations in their
  specialist fields.

• HSEQ audits of operational sites and construction sites, with action
  plans and measurement of any gaps.

• A crisis management process to manage any emergency situations.



OUR COMMITMENT
• Our HSEQ policy is based on no harm to people or to the environment.
  HSEQ is our number one priority and we have comprehensive systems
  and behavioural safety programmes to drive performance.

• Our HSEQ Department ensures adherence to this policy, monitors
  performance and reports regularly to the Group’s Management Committee.

• Every manager is personally involved in implementing our HSEQ policy
  in order to achieve the specified objectives.
OUR WATER EXPERTISE
                                              IN YOUR BUSINESS,
                                         OUR EUROPEAN NETWORK
                                                       OF SKILLS
Combining our expertise and your company’s know-how and business drivers, we will achieve a water cycle that delivers
minimum cost, maximum reliability and safety, sustainable environmental performance and the optimum life cycle
management of your water and utility assets.
Our European network of branches and skills provides each industrial customer with a tailored response to its local
requirements. It guarantees service, proximity and the benefit of the experience Ondeo Industrial Solutions has built up
over a broad base of installations in Europe and beyond.

                A few references from our 3,800 projects
                and 200 operating contracts
              AERONAUTICS,                                  PHARMACEUTICAL,
              AUTOMOTIVE                                    COSMETICS,
              AIR FRANCE
                                                            FINE CHEMICALS
                                                            AKZO NOBEL
              DASSAULT
                                                            BASF
              EADS – AIRBUS
                                                            BAXTER
              FIAT
                                                            BRISTOL MYERS SQUIBB
              FORD
                                                            GSK
              PSA
                                                            L’ORÉAL
              RENAULT
                                                            NOVARTIS
              SAFRAN
                                                            PFIZER

                                                            PROCTER & GAMBLE

                                                            SANOFI AVENTIS

                              FOOD AND BEVERAGE
                              3A - SODIAAL
                                                                                           MICROELECTRONICS
                              ANDIA LACTEOS
                                                                                           ALCATEL
                              BEL GROUP
                                                                                           ATMEL
                              BONDUELLE
                                                                                           CELESTICA
                              DANONE
                                                                                           PHILIPS
                              ENTREMONT
                                                                                           SIEMENS
                              LACTALIS
                                                                                           STMICROELECTRONICS
                              MARS-MASTERFOODS
                                                                                           THALES
                              UNILEVER
CHEMICALS                                                        OIL AND
                                                                 PETROCHEMICAL
AJINOMOTO
                                                                 BP
ARKEMA
                                                                 CHEVRON TEXACO
ESTEVE QUIMICA
                                                                 ENI
EVONIK
                                                                 EXXON MOBIL
INEOS
                                                                 INEOS
RHODIA
                                                                 REPSOL
SOLVAY
                                                                 SHELL

                                                                 TOTAL
    POWER
    ALSTOM                                       PULP AND PAPER
    COMURHEX                                     AHLSTROM
    (AREVA GROUP)
                                                 ARJO WIGGINS
    CPCU
                                                 CASCADES
    EDF
                                                 HOLMEN
    ELECTRABEL
                                                 MREAL
    E.ON
                                                 NORSKE SKOG
    GDF SUEZ
                                                 SMURFIT KAPPA
    IBERDROLA

    SCOTTISH POWER

    UNION FENOSA

                                 METALLURGY, IRON
                                 AND STEEL
                                 ACERALIA

                                 ACERINOX

                                 ARCELORMITTAL

                                 ASCOMETAL

                                 CEZUS AREVA

                                 RENCAST

                                 SEVERSTAL

                                 VALLOUREC


                     GLASS
                     ESSILOR

                     OWENS-ILLINOIS

                     SAINT-GOBAIN GROUP
Printed on PEFC certified paper – 1.3 – 433 503 984 RCS Nanterre – 05/2011
ONDEO INDUSTRIAL SOLUTIONS
TOUR CB 21
16, PLACE DE L’IRIS
92040 PARIS LA DÉFENSE CEDEX
FRANCE
TEL.: +33 1 58 81 74 00
FAX: +33 1 58 81 74 01
www.ONDEO-IS.COM
COMMUNICATIONS@ONDEO-IS.COM

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Ondeo IS Corporate Brochure

  • 1. WATER, A SOURCE OF VALUE FOR INDUSTRY
  • 2. IMPROVING PERFORMANCE AND COSTS THROUGH EFFICIENT WATER MANAGEMENT In most industries, water is a critical part of the manufacturing process and needs to be discharged in conditions compliant with environmental legislation. Ondeo Industrial Solutions (SUEZ ENVIRONNEMENT) brings together under one roof all the expertise, experience and skills required to help each industry define, implement and operate appropriate and evolving water management solutions which are fully compliant with stringent health, safety and environmental regulations and standards. Our expertise in effective and proven technologies, combined with our innovative approach to contractual, financial and social aspects of projects, is now widely recognised across Europe, demonstrated in our many and varied projects and contracts, of all sizes and in all industrial sectors. As a reliable partner to industry, we know and understand your business and bring you the benefit of our own area of expertise. Samy Benoudiz Chief Executive Officer
  • 3. YOUR SOLUTION, OUR SKILLS • Consultancy and advice • Audits, diagnostics and troubleshooting • Laboratory and analytical services • Refurbishments / upgrades of existing facilities • Design / build of extensions or new facilities • Equipment and related services • Mobile treatment units • Technical assistance to operations • Operations and maintenance • Outsourcing
  • 4. YOUR PARTNER FOR SUSTAINABLE INDUSTRIAL WATER MANAGEMENT Ondeo Industrial Solutions (SUEZ ENVIRONNEMENT), brings you the benefit of its unparalleled experience and expertise throughout the entire water cycle and for all industrial water applications. From raw water to wastewater and sludge disposal, our team works with you to evaluate, design, deliver and implement solutions tailored to your production and management requirements. Our expertise, technologies and commitment to results and performance guarantee a long- term partnership that adds value to your activities. OUR VALUE PROPOSITION Our value proposition is designed to meet your strategic water management objectives, taking account of your production activities and future development: • Availability and reliability of the quantity and quality of water resources • Suitability and performance of processes • Optimisation of output and lifecycle cost of facilities • Continuous improvement programmes • Performance contracts • Management of environmental compliance • Water reduction, reuse, recycling OUR PARTNERSHIP APPROACH Our partnership approach comprises five key components: • AUDITS An expert assessment of your water usage and the performance of your facilities allows us to identify possible improvements, the associated risks, available options and their value creation potential. • DEFINITION OF OBJECTIVES AND PERFORMANCE CRITERIA We propose solutions based on precise criteria in terms of performance and results, allowing you to accurately assess the value delivered by a short, medium or long-term project. • IMPLEMENTATION Our solutions are implemented on the basis of our design/build, project management and operational capabilities, under a customised contractual framework. • MONITORING AND REPORTING Appropriate methods and technologies to monitor and report results ensure a transparent view of the performance of a project and drive its success. • CONTINUOUS IMPROVEMENT To ensure successful long-term partnerships, we recommend and deliver improvements to enhance the value of a project or undertaking over time, on the basis of best practices and innovations acquired from our wide experience.
  • 5. ONDEO IS KEY FIGURES 650 employees in Europe 1,800 process water treatment plants built 2,000 wastewater treatment plants built 200 operating and service contracts SUEZ ENVIRONNEMENT KEY FIGURES Turnover of €13,9 billion in 2010, 73% of which was generated in Europe 79,554 employees worldwide 91 million people supplied with drinking water 61 million people benefit from our wastewater treatment services 50 million people benefit from our waste management services ONDEO IS is a subsidiary of SUEZ ENVIRONNEMENT
  • 6. RESPONDING TO YOUR NEEDS Optimising your production process Efficient water usage Flow and load surveys Quality Control Performance and capacity of equipment Controlling costs Sustainability Competitiveness Innovation Improving the reliability and safety of your production process Analysis of your water cycle Analysis of pinch points Installation of systems tailored to your needs Complying with environmental standards Regulatory compliance Wastewater flow reduction and quality improvement Sustainable development Enhancing your image
  • 7. EFFECTIVE MANAGEMENT OF THE WATER CYCLE EXCELLENCE “À LA CARTE” From raw water to wastewater and sludge treatment /disposal, Ondeo Industrial Solutions offers you the optimum package of skills and services. Our expertise ranges from a global approach to the provision of specific services. DESIGN / BUILD On the basis of your individual requirements, our engineers design innovative systems, from simple refurbishments to completely new installations. They help you to identify the needs, to design and to build a solution that meets your business drivers. EQUIPMENT As a leading provider in high performance water treatment systems, we offer a unique range of packaged plants. Our compact, economical and easy-to-use units are typically supplied on skids or as stand-alone systems, ready for connection. OPERATION / OPTIMISATION Our professional and qualified staff operate and maintain your facilities. We provide personalised service contracts tailored to your requirements and resources. Our organisation and operating procedures comply with stringent standards in terms of health and safety, supervision, on-call services and reporting. Optimisation projects ensure continuous improvement in the performance and capacity of the facilities under our management.
  • 8. A SOLUTION TO MEET EVERY CHALLENGE Our professional staff select the appropriate resources from our portfolio of technologies, expertise, know-how and methods to deliver efficient and sustainable design and operating solutions at each stage of the industrial water cycle treated water to recipient environment sludge recycling temporary supply treatment wastewater re-use treatment fire, washing power / steam surface water production of storm process waters water cooling production towns / mains water ground water WATER PROCESS WASTEWATER / SLUDGE AND RESOURCES WATER EFFLUENT BY-PRODUCTS • Boreholes • Industrial water • Flow separation • Reduction of sludge • Surface water intakes • Pure water • Physico-chemical volume • Desalination of sea or • Ultra-pure water treatments • In-situ treatment: digestion, brackish water • Physico-chemical and • Aerobic and anaerobic dehydration, drying • Protection and membrane technologies biological treatments • Sludge disposal and waste management of the • Protection: scaling, • Specialist treatments management quantity and quality of deposition, corrosion (hydrocarbons, nitrogen, • By-products recovery water resources and biological control phosphorus) • Alternative or emergency • Recycling • Reuse of wastewater supplies • Treatment of third-party • Reuse effluents
  • 9. HEALTH, SAFETY, ENVIRONMENT, QUALITY OUR EXPERTISE • A management system certified to ISO 9001 (Quality), ISO 14001 (Environment), OHSAS 18001 (Health & Safety), UIC DT 78 (Health & Safety for the Chemical and Petrochemical Industries) and MASE (Safety) ensures compliance with stringent frames of reference in this sector. • All our employees receive practical training in their respective areas of responsibility and have the required accreditations in their specialist fields. • HSEQ audits of operational sites and construction sites, with action plans and measurement of any gaps. • A crisis management process to manage any emergency situations. OUR COMMITMENT • Our HSEQ policy is based on no harm to people or to the environment. HSEQ is our number one priority and we have comprehensive systems and behavioural safety programmes to drive performance. • Our HSEQ Department ensures adherence to this policy, monitors performance and reports regularly to the Group’s Management Committee. • Every manager is personally involved in implementing our HSEQ policy in order to achieve the specified objectives.
  • 10. OUR WATER EXPERTISE IN YOUR BUSINESS, OUR EUROPEAN NETWORK OF SKILLS Combining our expertise and your company’s know-how and business drivers, we will achieve a water cycle that delivers minimum cost, maximum reliability and safety, sustainable environmental performance and the optimum life cycle management of your water and utility assets. Our European network of branches and skills provides each industrial customer with a tailored response to its local requirements. It guarantees service, proximity and the benefit of the experience Ondeo Industrial Solutions has built up over a broad base of installations in Europe and beyond. A few references from our 3,800 projects and 200 operating contracts AERONAUTICS, PHARMACEUTICAL, AUTOMOTIVE COSMETICS, AIR FRANCE FINE CHEMICALS AKZO NOBEL DASSAULT BASF EADS – AIRBUS BAXTER FIAT BRISTOL MYERS SQUIBB FORD GSK PSA L’ORÉAL RENAULT NOVARTIS SAFRAN PFIZER PROCTER & GAMBLE SANOFI AVENTIS FOOD AND BEVERAGE 3A - SODIAAL MICROELECTRONICS ANDIA LACTEOS ALCATEL BEL GROUP ATMEL BONDUELLE CELESTICA DANONE PHILIPS ENTREMONT SIEMENS LACTALIS STMICROELECTRONICS MARS-MASTERFOODS THALES UNILEVER
  • 11. CHEMICALS OIL AND PETROCHEMICAL AJINOMOTO BP ARKEMA CHEVRON TEXACO ESTEVE QUIMICA ENI EVONIK EXXON MOBIL INEOS INEOS RHODIA REPSOL SOLVAY SHELL TOTAL POWER ALSTOM PULP AND PAPER COMURHEX AHLSTROM (AREVA GROUP) ARJO WIGGINS CPCU CASCADES EDF HOLMEN ELECTRABEL MREAL E.ON NORSKE SKOG GDF SUEZ SMURFIT KAPPA IBERDROLA SCOTTISH POWER UNION FENOSA METALLURGY, IRON AND STEEL ACERALIA ACERINOX ARCELORMITTAL ASCOMETAL CEZUS AREVA RENCAST SEVERSTAL VALLOUREC GLASS ESSILOR OWENS-ILLINOIS SAINT-GOBAIN GROUP
  • 12. Printed on PEFC certified paper – 1.3 – 433 503 984 RCS Nanterre – 05/2011 ONDEO INDUSTRIAL SOLUTIONS TOUR CB 21 16, PLACE DE L’IRIS 92040 PARIS LA DÉFENSE CEDEX FRANCE TEL.: +33 1 58 81 74 00 FAX: +33 1 58 81 74 01 www.ONDEO-IS.COM COMMUNICATIONS@ONDEO-IS.COM