2. IMPROVING PERFORMANCE AND COSTS
THROUGH EFFICIENT WATER MANAGEMENT
In most industries, water is a critical part of the manufacturing
process and needs to be discharged in conditions compliant with
environmental legislation.
Ondeo Industrial Solutions (SUEZ ENVIRONNEMENT) brings together
under one roof all the expertise, experience and skills required to
help each industry define, implement and operate appropriate and
evolving water management solutions which are fully compliant
with stringent health, safety and environmental regulations and
standards.
Our expertise in effective and proven technologies, combined with
our innovative approach to contractual, financial and social aspects
of projects, is now widely recognised across Europe, demonstrated
in our many and varied projects and contracts, of all sizes and in all
industrial sectors.
As a reliable partner to industry, we know and understand your
business and bring you the benefit of our own area of expertise.
Samy Benoudiz
Chief Executive Officer
3. YOUR SOLUTION,
OUR SKILLS
• Consultancy and advice
• Audits, diagnostics
and troubleshooting
• Laboratory and analytical services
• Refurbishments / upgrades
of existing facilities
• Design / build of extensions
or new facilities
• Equipment and related services
• Mobile treatment units
• Technical assistance to operations
• Operations and maintenance
• Outsourcing
4. YOUR PARTNER
FOR SUSTAINABLE INDUSTRIAL
WATER MANAGEMENT
Ondeo Industrial Solutions (SUEZ ENVIRONNEMENT), brings you the benefit of its unparalleled
experience and expertise throughout the entire water cycle and for all industrial water
applications.
From raw water to wastewater and sludge disposal, our team works with you to evaluate, design,
deliver and implement solutions tailored to your production and management requirements.
Our expertise, technologies and commitment to results and performance guarantee a long-
term partnership that adds value to your activities.
OUR VALUE PROPOSITION
Our value proposition is designed to meet your strategic water management
objectives, taking account of your production activities and future development:
• Availability and reliability of the quantity and quality of water resources
• Suitability and performance of processes
• Optimisation of output and lifecycle cost of facilities
• Continuous improvement programmes
• Performance contracts
• Management of environmental compliance
• Water reduction, reuse, recycling
OUR PARTNERSHIP APPROACH
Our partnership approach comprises five key components:
• AUDITS
An expert assessment of your water usage and the performance of your facilities allows us to identify possible
improvements, the associated risks, available options and their value creation potential.
• DEFINITION OF OBJECTIVES AND PERFORMANCE CRITERIA
We propose solutions based on precise criteria in terms of performance and results, allowing you to accurately assess
the value delivered by a short, medium or long-term project.
• IMPLEMENTATION
Our solutions are implemented on the basis of our design/build, project management and operational capabilities,
under a customised contractual framework.
• MONITORING AND REPORTING
Appropriate methods and technologies to monitor and report results ensure a transparent view of the performance
of a project and drive its success.
• CONTINUOUS IMPROVEMENT
To ensure successful long-term partnerships, we recommend and deliver improvements to enhance the value of
a project or undertaking over time, on the basis of best practices and innovations acquired from our wide experience.
5. ONDEO IS
KEY FIGURES
650 employees in Europe
1,800 process water treatment plants built
2,000 wastewater treatment plants built
200 operating and service contracts
SUEZ ENVIRONNEMENT
KEY FIGURES
Turnover of €13,9 billion
in 2010, 73% of which was generated in Europe
79,554 employees worldwide
91 million people supplied with drinking water
61 million people benefit from our wastewater treatment services
50 million people benefit from our waste management services
ONDEO IS
is a subsidiary of
SUEZ ENVIRONNEMENT
6. RESPONDING
TO YOUR NEEDS
Optimising your
production process
Efficient water usage
Flow and load surveys
Quality Control
Performance and capacity of equipment
Controlling costs
Sustainability
Competitiveness
Innovation
Improving the reliability
and safety of your
production process
Analysis of your water cycle
Analysis of pinch points
Installation of systems tailored to your needs
Complying with
environmental standards
Regulatory compliance
Wastewater flow reduction
and quality improvement
Sustainable development
Enhancing your image
7. EFFECTIVE MANAGEMENT
OF THE WATER CYCLE
EXCELLENCE
“À LA CARTE”
From raw water to wastewater and
sludge treatment /disposal, Ondeo Industrial Solutions
offers you the optimum package of skills and services.
Our expertise ranges from a global approach
to the provision of specific services.
DESIGN / BUILD
On the basis of your individual requirements, our engineers design innovative
systems, from simple refurbishments to completely new installations. They
help you to identify the needs, to design and to build a solution that meets your
business drivers.
EQUIPMENT
As a leading provider in high performance water treatment systems, we offer a
unique range of packaged plants. Our compact, economical and easy-to-use units
are typically supplied on skids or as stand-alone systems, ready for connection.
OPERATION / OPTIMISATION
Our professional and qualified staff operate and maintain your facilities.
We provide personalised service contracts tailored to your requirements
and resources.
Our organisation and operating procedures comply with stringent
standards in terms of health and safety, supervision, on-call services and
reporting. Optimisation projects ensure continuous improvement in the
performance and capacity of the facilities under our management.
8. A SOLUTION TO MEET EVERY CHALLENGE
Our professional staff select the appropriate resources from our portfolio of technologies,
expertise, know-how and methods to deliver efficient and sustainable design and operating
solutions at each stage of the industrial water cycle
treated water
to recipient
environment
sludge
recycling
temporary supply treatment
wastewater
re-use
treatment
fire,
washing
power /
steam
surface water
production of storm
process waters water
cooling
production
towns / mains
water
ground
water
WATER PROCESS WASTEWATER / SLUDGE AND
RESOURCES WATER EFFLUENT BY-PRODUCTS
• Boreholes • Industrial water • Flow separation • Reduction of sludge
• Surface water intakes • Pure water • Physico-chemical volume
• Desalination of sea or • Ultra-pure water treatments • In-situ treatment: digestion,
brackish water • Physico-chemical and • Aerobic and anaerobic dehydration, drying
• Protection and membrane technologies biological treatments • Sludge disposal and waste
management of the • Protection: scaling, • Specialist treatments management
quantity and quality of deposition, corrosion (hydrocarbons, nitrogen, • By-products recovery
water resources and biological control phosphorus)
• Alternative or emergency • Recycling • Reuse of wastewater
supplies • Treatment of third-party
• Reuse effluents
9. HEALTH,
SAFETY,
ENVIRONMENT,
QUALITY
OUR EXPERTISE
• A management system certified to ISO 9001 (Quality),
ISO 14001 (Environment), OHSAS 18001 (Health & Safety),
UIC DT 78 (Health & Safety for the Chemical and Petrochemical
Industries) and MASE (Safety) ensures compliance with stringent
frames of reference in this sector.
• All our employees receive practical training in their respective
areas of responsibility and have the required accreditations in their
specialist fields.
• HSEQ audits of operational sites and construction sites, with action
plans and measurement of any gaps.
• A crisis management process to manage any emergency situations.
OUR COMMITMENT
• Our HSEQ policy is based on no harm to people or to the environment.
HSEQ is our number one priority and we have comprehensive systems
and behavioural safety programmes to drive performance.
• Our HSEQ Department ensures adherence to this policy, monitors
performance and reports regularly to the Group’s Management Committee.
• Every manager is personally involved in implementing our HSEQ policy
in order to achieve the specified objectives.
10. OUR WATER EXPERTISE
IN YOUR BUSINESS,
OUR EUROPEAN NETWORK
OF SKILLS
Combining our expertise and your company’s know-how and business drivers, we will achieve a water cycle that delivers
minimum cost, maximum reliability and safety, sustainable environmental performance and the optimum life cycle
management of your water and utility assets.
Our European network of branches and skills provides each industrial customer with a tailored response to its local
requirements. It guarantees service, proximity and the benefit of the experience Ondeo Industrial Solutions has built up
over a broad base of installations in Europe and beyond.
A few references from our 3,800 projects
and 200 operating contracts
AERONAUTICS, PHARMACEUTICAL,
AUTOMOTIVE COSMETICS,
AIR FRANCE
FINE CHEMICALS
AKZO NOBEL
DASSAULT
BASF
EADS – AIRBUS
BAXTER
FIAT
BRISTOL MYERS SQUIBB
FORD
GSK
PSA
L’ORÉAL
RENAULT
NOVARTIS
SAFRAN
PFIZER
PROCTER & GAMBLE
SANOFI AVENTIS
FOOD AND BEVERAGE
3A - SODIAAL
MICROELECTRONICS
ANDIA LACTEOS
ALCATEL
BEL GROUP
ATMEL
BONDUELLE
CELESTICA
DANONE
PHILIPS
ENTREMONT
SIEMENS
LACTALIS
STMICROELECTRONICS
MARS-MASTERFOODS
THALES
UNILEVER
11. CHEMICALS OIL AND
PETROCHEMICAL
AJINOMOTO
BP
ARKEMA
CHEVRON TEXACO
ESTEVE QUIMICA
ENI
EVONIK
EXXON MOBIL
INEOS
INEOS
RHODIA
REPSOL
SOLVAY
SHELL
TOTAL
POWER
ALSTOM PULP AND PAPER
COMURHEX AHLSTROM
(AREVA GROUP)
ARJO WIGGINS
CPCU
CASCADES
EDF
HOLMEN
ELECTRABEL
MREAL
E.ON
NORSKE SKOG
GDF SUEZ
SMURFIT KAPPA
IBERDROLA
SCOTTISH POWER
UNION FENOSA
METALLURGY, IRON
AND STEEL
ACERALIA
ACERINOX
ARCELORMITTAL
ASCOMETAL
CEZUS AREVA
RENCAST
SEVERSTAL
VALLOUREC
GLASS
ESSILOR
OWENS-ILLINOIS
SAINT-GOBAIN GROUP
12. Printed on PEFC certified paper – 1.3 – 433 503 984 RCS Nanterre – 05/2011
ONDEO INDUSTRIAL SOLUTIONS
TOUR CB 21
16, PLACE DE L’IRIS
92040 PARIS LA DÉFENSE CEDEX
FRANCE
TEL.: +33 1 58 81 74 00
FAX: +33 1 58 81 74 01
www.ONDEO-IS.COM
COMMUNICATIONS@ONDEO-IS.COM