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EXTENDING SOCIAL
FEATURES IN
SHAREPOINT 2010
MSOL10 - GOING SOCIAL ACROSS THE BORDERS OF THE ENTERPRISE
JAN BRUCHER, ANDRIES DEN HAAN
Amsterdam, January 2010                  PUBLIC
ABOUT THIS SESSION


• OBJECTIVES:
    – How to integrate social networks in enterprise collaboration platforms

• TARGET AUDIENCE:
   – Functional, IT Pro, Developer


• RELATED SESSIONS:
   – MSC03: Social computing overview - Daniel mcPherson18 January, 11:15 -
     12:30
   – MSOL05: How to create a successful social Collaboration platform with
      SharePoint 2010 - Patrick Savalle – 18 January, 13:30 - 14:45
    – MSC27 – Claims-Based Identity in SharePoint 2010 - Spencer Harbar – 19
      January, 13:30 - 14:45

3 / EXTENDING SOCIAL FEATURES IN SHAREPOINT 2010   PUBLIC
SOCIAL SOFTWARE IS PART OF CORPORATE
LIFE!


                                        • Convergence of private and professional use of
                                          social software (e.g. knowledge sharing and
                                          communications)
                                        • What builts up your digital identity is spread across
                                          different locations (tagging, ratings, feedback,
                                          analytics)
                                        • Collaboration with social network contacts is mostly
                                          provided outside the company (e.g. slideshare),
                                          which again scatters information on different
                                          locations.




4 / EXTENDING SOCIAL FEATURES IN SHAREPOINT 2010   PUBLIC
PEOPLE WILL DO THEIR OWN THING


• The changing work/life balance is reflected in the
  use of social software
• Everyone wants freedom in defining their own
  “work”space
• Social networks are used for information sharing,
  but don’t like redundancy in postings (work, private)
• Corporations are often hesitant in adopting social
  software (anxiety for the loss of control, lack of
  understanding), but it’s for sure it cannot be
  stopped.




5 / EXTENDING SOCIAL FEATURES IN SHAREPOINT 2010   PUBLIC
GOING SOCIAL ACROSS THE BORDERS OF THE
ENTERPRISE




• “Social” created a new paradigm in the way people connect, work, and live
• Create awareness in the enterprise on the importance of tooling that supports
  social networking and collaboration
• Making it easy for people to share their thoughts and knowledge with the
  enterprise (going across the border)
• The SharePoint Server 2010 investments support getting the outside in and the
   inside out.

6 / EXTENDING SOCIAL FEATURES IN SHAREPOINT 2010   PUBLIC
AGENDA


• BRIEF OVERVIEW OF SOCIAL CAPABILITIES IN SHAREPOINT SERVER 2010
• EXTENDING SOCIAL FEATURES IN SHAREPOINT 2010:
   – CUSTOM TWITTER ACTIVITY GATHERER
   – USING CLAIMS BASED AUTHENTICATION TO COLLABORATE WITH
     SOCIAL NETWORK CONTACTS
• WRAP-UP AND CODE REFERENCES


Comment on this session in realtime using Twitter/ #MSOL10
BRIEF OVERVIEW OF SOCIAL CAPABILITIES IN
SHAREPOINT SERVER 2010

                                                            Ribbon UI
                                                            SharePoint Workspace
                                                            SharePoint Mobile
                                                            Office Client and Office Web App
                                                            Integration
                                                            Standards Support




8 / EXTENDING SOCIAL FEATURES IN SHAREPOINT 2010   PUBLIC
INTER-RELATED SERVICES FOR SOCIAL COMPUTING




                                             Social
                                                                Profiles          Sync
                                            Feedback




                                                                            Profile Service
                                             Profile Service               Synchronization
                                                Instance                       Instance




9 / EXTENDING SOCIAL FEATURES IN SHAREPOINT 2010               PUBLIC
USER PROFILES SERVICE & SOCIAL COMPUTING



• Populating profiles via Active Directory, LOB systems (e.g. SAP/HR) or via
  behaviour (e.g. keyword suggestions, tagging, feedback, rating).
• Read/write functionality for userprofile fields.
• Organisational profiles
• Advanced tracking capabilities for user profiles changes and social behaviour:
   – Status updates, content publication/ updates
   – Social tagging,notes and ratings
   – Activity feeds (also consumed in the Outlook Social Connector).


• Managed Metadata Service Application:
    – Build a taxonomy or folksonomy and presentation in e.g. tag clouds
    – Leverage in user profile, tagging and search (results refinements)
    – Provide suggestions from existing term sets.

10 / EXTENDING SOCIAL FEATURES IN SHAREPOINT 2010   PUBLIC
SHAREPOINT ACTIVITY FEED IN OUTLOOK 2010
USING THE SOCIAL CONNECTOR




11 / EXTENDING SOCIAL FEATURES IN SHAREPOINT 2010   PUBLIC
ACTIVITY FEED – “NEW” IN 2010


• Enterprise Activity Feed:
   – Web part
   – Atom 2.0 feed
• Two types:
   – Consolidated – activities from everything I track
   – Published – my activities.




12 / EXTENDING SOCIAL FEATURES IN SHAREPOINT 2010   PUBLIC
ACTIVITY FEED EXTENSIBILITY


• Activity Application:                             MSDN reference:
    “Twitter feed”                                  http://msdn.microsoft.com/en-
                                                    us/library/microsoft.office.server.activityfee
                                                    d%28office.14%29.aspx
• Activity Type:
    “Twitter message”


• Activity Template & variables:
    “{publisher} just posted: {value} via {Link2}”


• Activity Event:
    “Andries den Haan just posted: Tips for Troubleshooting
    SharePoint 2010 Installations #SP2010 http://bit.ly/8QyZzE
      (RT @joeloleson) via Twitter”

13 / EXTENDING SOCIAL FEATURES IN SHAREPOINT 2010   PUBLIC
SET-UP CUSTOM TWITTER ACTIVITY FEED




 SOCIAL DB
                                                  Userprofile contains a
                    BUILT-IN                          “TwitterUser”
                   GATHERER                       property in which the
USER PROFILE                                       user can enter their
DB: CHANGE                                           Twitter account
    LOG
                                                                                          Andries den Haan Just
                                                                                          Posted Tips for
                                                                           WEBPART, OM
                                      INJECTION                                           Troubleshooting SharePoint
                                                                             & ATOM
                                         OM
                                                        USER PROFILE                      2010 Installations #SP2010
                                                        DB: ACTIVITY       CONSOLIDATED
                 ESN GATHERER        MULTI-CAST                                           http://bit.ly/8QyZzE (RT
                                                            FEED                OR
                   TIMERJOB           UNI-CAST
                                                                             PUBLISHED    @joeloleson) via Twitter
                  Filter on: #gc
   User’s
 Twitter feed                                                                             Link to user’s Twitter profile page
                                                                                           E.g. http://twitter.com/awdhaan




14 / EXTENDING SOCIAL FEATURES IN SHAREPOINT 2010        PUBLIC
CUSTOM TWITTER FEED ACTIVITY GATHERER –
SETTING ACCOUNT S AND TRACKING OPTIONS




15 / EXTENDING SOCIAL FEATURES IN SHAREPOINT 2010   PUBLIC
CUSTOM TWITTER FEED ACTIVITY GATHERER –
PUBLISHED VIEW




16 / EXTENDING SOCIAL FEATURES IN SHAREPOINT 2010   PUBLIC
CUSTOM TWITTER FEED ACTIVITY GATHERER –
CONSOLIDATED VIEW




17 / EXTENDING SOCIAL FEATURES IN SHAREPOINT 2010   PUBLIC
CUSTOM TWITTER FEED ACTIVITY GATHERER –
MANUAL UPDATE




18 / EXTENDING SOCIAL FEATURES IN SHAREPOINT 2010   PUBLIC
WHY USE CLAIMS BASED AUTHENTICATION FOR
SOCIAL NETWORKING AND COLLABORATION


                                        • Avoid maintaining multiple digital identities
                                        • Manage your claims in one place
                                        • Manage access to your information and be open to
                                          the world
                                        • ...and it’s comfy.




19 / EXTENDING SOCIAL FEATURES IN SHAREPOINT 2010   PUBLIC
EXAMPLE CLAIMS BASED AUTHENTICATION USING
LINKEDIN

                                                                      Trust




       SECURITY TOKEN                                                                                                      SHAREPOINT SITE
           SERVICE                                                 7) Request resource with Token
        (AD FS 2.0 STS)

                                                                                       1) request resource
                                         3) Authenticate request
      IDENTITY PROVIDER
                                                                                               2) Authenticate request
                                                                                                                             SHAREPOINT
                                                                                                                           AUTHENTICATION
                                                                                                                              PROVIDER
                                4) Return Token                                                         5) Token request




                                                                                                         6) Return Token




20 / EXTENDING SOCIAL FEATURES IN SHAREPOINT 2010                  PUBLIC
WRAP-UP: GOING SOCIAL ACROSS THE BORDERS OF
THE ENTERPRISE



     “OUTSIDE WORLD”                                                      ENTERPRISE

                                                       SOCIAL           CONTENT SHARING
                                                      SERVICE
                                                        BUS
                                                                      INFORMATION DISCOVERY



                                                    BUSINESS RULES,    SOCIAL NETWORKING
                    del.icio.us                       SECURITY &
                                                      GUIDELINES




21 / EXTENDING SOCIAL FEATURES IN SHAREPOINT 2010       PUBLIC
CODE REFERENCES


                                        Activity Feeds Console Application:
                                        http://code.msdn.microsoft.com/activityfeedsconsole


                                        Enterprise Twitter sample by Daniel Pollard:
                                        http://httpcode.com/blogs/PermaLink,guid,b3af80e2-
                                        4e6f-41d6-ae93-61950a332a39.aspx


                                        Claims based authentication:
                                        http://blogs.pointbridge.com/Blogs/nielsen_travis


                                        Enterprise Social Networking project (ESN):
                                        http://esn.codeplex.com



22 / EXTENDING SOCIAL FEATURES IN SHAREPOINT 2010   PUBLIC
WOULD YOU LIKE TO KNOW MORE,
JUST VISIT OUR BOOTH




23 / EXTENDING SOCIAL FEATURES IN SHAREPOINT 2010   PUBLIC
JAN.BRUCHER@GETRONICS.COM, ANDRIES.DENHAAN@GETRONICS.COM

+31 62952 5252, +31 61130 4285

                                          PUBLIC

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Msol10 extending social features in share point 2010 v0.4

  • 1.
  • 2. EXTENDING SOCIAL FEATURES IN SHAREPOINT 2010 MSOL10 - GOING SOCIAL ACROSS THE BORDERS OF THE ENTERPRISE JAN BRUCHER, ANDRIES DEN HAAN Amsterdam, January 2010 PUBLIC
  • 3. ABOUT THIS SESSION • OBJECTIVES: – How to integrate social networks in enterprise collaboration platforms • TARGET AUDIENCE: – Functional, IT Pro, Developer • RELATED SESSIONS: – MSC03: Social computing overview - Daniel mcPherson18 January, 11:15 - 12:30 – MSOL05: How to create a successful social Collaboration platform with SharePoint 2010 - Patrick Savalle – 18 January, 13:30 - 14:45 – MSC27 – Claims-Based Identity in SharePoint 2010 - Spencer Harbar – 19 January, 13:30 - 14:45 3 / EXTENDING SOCIAL FEATURES IN SHAREPOINT 2010 PUBLIC
  • 4. SOCIAL SOFTWARE IS PART OF CORPORATE LIFE! • Convergence of private and professional use of social software (e.g. knowledge sharing and communications) • What builts up your digital identity is spread across different locations (tagging, ratings, feedback, analytics) • Collaboration with social network contacts is mostly provided outside the company (e.g. slideshare), which again scatters information on different locations. 4 / EXTENDING SOCIAL FEATURES IN SHAREPOINT 2010 PUBLIC
  • 5. PEOPLE WILL DO THEIR OWN THING • The changing work/life balance is reflected in the use of social software • Everyone wants freedom in defining their own “work”space • Social networks are used for information sharing, but don’t like redundancy in postings (work, private) • Corporations are often hesitant in adopting social software (anxiety for the loss of control, lack of understanding), but it’s for sure it cannot be stopped. 5 / EXTENDING SOCIAL FEATURES IN SHAREPOINT 2010 PUBLIC
  • 6. GOING SOCIAL ACROSS THE BORDERS OF THE ENTERPRISE • “Social” created a new paradigm in the way people connect, work, and live • Create awareness in the enterprise on the importance of tooling that supports social networking and collaboration • Making it easy for people to share their thoughts and knowledge with the enterprise (going across the border) • The SharePoint Server 2010 investments support getting the outside in and the inside out. 6 / EXTENDING SOCIAL FEATURES IN SHAREPOINT 2010 PUBLIC
  • 7. AGENDA • BRIEF OVERVIEW OF SOCIAL CAPABILITIES IN SHAREPOINT SERVER 2010 • EXTENDING SOCIAL FEATURES IN SHAREPOINT 2010: – CUSTOM TWITTER ACTIVITY GATHERER – USING CLAIMS BASED AUTHENTICATION TO COLLABORATE WITH SOCIAL NETWORK CONTACTS • WRAP-UP AND CODE REFERENCES Comment on this session in realtime using Twitter/ #MSOL10
  • 8. BRIEF OVERVIEW OF SOCIAL CAPABILITIES IN SHAREPOINT SERVER 2010 Ribbon UI SharePoint Workspace SharePoint Mobile Office Client and Office Web App Integration Standards Support 8 / EXTENDING SOCIAL FEATURES IN SHAREPOINT 2010 PUBLIC
  • 9. INTER-RELATED SERVICES FOR SOCIAL COMPUTING Social Profiles Sync Feedback Profile Service Profile Service Synchronization Instance Instance 9 / EXTENDING SOCIAL FEATURES IN SHAREPOINT 2010 PUBLIC
  • 10. USER PROFILES SERVICE & SOCIAL COMPUTING • Populating profiles via Active Directory, LOB systems (e.g. SAP/HR) or via behaviour (e.g. keyword suggestions, tagging, feedback, rating). • Read/write functionality for userprofile fields. • Organisational profiles • Advanced tracking capabilities for user profiles changes and social behaviour: – Status updates, content publication/ updates – Social tagging,notes and ratings – Activity feeds (also consumed in the Outlook Social Connector). • Managed Metadata Service Application: – Build a taxonomy or folksonomy and presentation in e.g. tag clouds – Leverage in user profile, tagging and search (results refinements) – Provide suggestions from existing term sets. 10 / EXTENDING SOCIAL FEATURES IN SHAREPOINT 2010 PUBLIC
  • 11. SHAREPOINT ACTIVITY FEED IN OUTLOOK 2010 USING THE SOCIAL CONNECTOR 11 / EXTENDING SOCIAL FEATURES IN SHAREPOINT 2010 PUBLIC
  • 12. ACTIVITY FEED – “NEW” IN 2010 • Enterprise Activity Feed: – Web part – Atom 2.0 feed • Two types: – Consolidated – activities from everything I track – Published – my activities. 12 / EXTENDING SOCIAL FEATURES IN SHAREPOINT 2010 PUBLIC
  • 13. ACTIVITY FEED EXTENSIBILITY • Activity Application: MSDN reference: “Twitter feed” http://msdn.microsoft.com/en- us/library/microsoft.office.server.activityfee d%28office.14%29.aspx • Activity Type: “Twitter message” • Activity Template & variables: “{publisher} just posted: {value} via {Link2}” • Activity Event: “Andries den Haan just posted: Tips for Troubleshooting SharePoint 2010 Installations #SP2010 http://bit.ly/8QyZzE (RT @joeloleson) via Twitter” 13 / EXTENDING SOCIAL FEATURES IN SHAREPOINT 2010 PUBLIC
  • 14. SET-UP CUSTOM TWITTER ACTIVITY FEED SOCIAL DB Userprofile contains a BUILT-IN “TwitterUser” GATHERER property in which the USER PROFILE user can enter their DB: CHANGE Twitter account LOG Andries den Haan Just Posted Tips for WEBPART, OM INJECTION Troubleshooting SharePoint & ATOM OM USER PROFILE 2010 Installations #SP2010 DB: ACTIVITY CONSOLIDATED ESN GATHERER MULTI-CAST http://bit.ly/8QyZzE (RT FEED OR TIMERJOB UNI-CAST PUBLISHED @joeloleson) via Twitter Filter on: #gc User’s Twitter feed Link to user’s Twitter profile page E.g. http://twitter.com/awdhaan 14 / EXTENDING SOCIAL FEATURES IN SHAREPOINT 2010 PUBLIC
  • 15. CUSTOM TWITTER FEED ACTIVITY GATHERER – SETTING ACCOUNT S AND TRACKING OPTIONS 15 / EXTENDING SOCIAL FEATURES IN SHAREPOINT 2010 PUBLIC
  • 16. CUSTOM TWITTER FEED ACTIVITY GATHERER – PUBLISHED VIEW 16 / EXTENDING SOCIAL FEATURES IN SHAREPOINT 2010 PUBLIC
  • 17. CUSTOM TWITTER FEED ACTIVITY GATHERER – CONSOLIDATED VIEW 17 / EXTENDING SOCIAL FEATURES IN SHAREPOINT 2010 PUBLIC
  • 18. CUSTOM TWITTER FEED ACTIVITY GATHERER – MANUAL UPDATE 18 / EXTENDING SOCIAL FEATURES IN SHAREPOINT 2010 PUBLIC
  • 19. WHY USE CLAIMS BASED AUTHENTICATION FOR SOCIAL NETWORKING AND COLLABORATION • Avoid maintaining multiple digital identities • Manage your claims in one place • Manage access to your information and be open to the world • ...and it’s comfy. 19 / EXTENDING SOCIAL FEATURES IN SHAREPOINT 2010 PUBLIC
  • 20. EXAMPLE CLAIMS BASED AUTHENTICATION USING LINKEDIN Trust SECURITY TOKEN SHAREPOINT SITE SERVICE 7) Request resource with Token (AD FS 2.0 STS) 1) request resource 3) Authenticate request IDENTITY PROVIDER 2) Authenticate request SHAREPOINT AUTHENTICATION PROVIDER 4) Return Token 5) Token request 6) Return Token 20 / EXTENDING SOCIAL FEATURES IN SHAREPOINT 2010 PUBLIC
  • 21. WRAP-UP: GOING SOCIAL ACROSS THE BORDERS OF THE ENTERPRISE “OUTSIDE WORLD” ENTERPRISE SOCIAL CONTENT SHARING SERVICE BUS INFORMATION DISCOVERY BUSINESS RULES, SOCIAL NETWORKING del.icio.us SECURITY & GUIDELINES 21 / EXTENDING SOCIAL FEATURES IN SHAREPOINT 2010 PUBLIC
  • 22. CODE REFERENCES Activity Feeds Console Application: http://code.msdn.microsoft.com/activityfeedsconsole Enterprise Twitter sample by Daniel Pollard: http://httpcode.com/blogs/PermaLink,guid,b3af80e2- 4e6f-41d6-ae93-61950a332a39.aspx Claims based authentication: http://blogs.pointbridge.com/Blogs/nielsen_travis Enterprise Social Networking project (ESN): http://esn.codeplex.com 22 / EXTENDING SOCIAL FEATURES IN SHAREPOINT 2010 PUBLIC
  • 23. WOULD YOU LIKE TO KNOW MORE, JUST VISIT OUR BOOTH 23 / EXTENDING SOCIAL FEATURES IN SHAREPOINT 2010 PUBLIC

Notes de l'éditeur

  1. Introduction: 10overview: 15Twitter/Del.icio.us: 25Claims: 30Wrap-up: 5Backup screendumps
  2. “The decade where people were torn apart physically (9/11, terrorism) and brought together virtually (social networking, FB)”, Arpan Shah4 generations of SharePoint technologyEnter the next web era: Twitter, Facebook, LinkedIn.
  3. Joke on inform your peers on interesting article and the “OMG I’m having an espresso”Check 9-5 mentality with the audience – (we didn’t make it for this session)How many people use Twitter both personal and work-related?What builts up your digital identity...:Through social behaviour you create your profile which help people locate and connectPeople have many digital identies to reflect their various dimentions (some are work related and some are personal oriented)How many people use:FacebookLinkedInSharePoint MySitesSocial networking leverages collaboration:
  4. People want to define their own identityAnxiety is caused by a lack of control, organization, preparation and action. David Kekich
  5. Example of social is e.g. buying a phone. You check with your buddies what the best phones areAsk help from experts in your network to resolve an issue (forums, Twitter etc.)22.000+ tweets on #SPC09 making it a global trending topicSocial media is a very powerful way to distribute valuable information regardless of time, place and device (“Martini” concept)
  6. e.g. crawl Outlook mailbox for keyword suggestions, somebody adds you to a specifically named SharePoint colleagues list
  7. Twitter API is limited to 150 requests per hour/IPHow to handle deleted Tweets
  8. Icons are shown through a jQuery find/replace
  9. Use web part to Tweet internally or import Twitterfeed from Internet