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Pre-Session Poll 
If 
your 
organiza-on’s 
L&D 
func-on 
vanished 
tomorrow, 
how 
would 
your 
frontline 
employees 
be 
impacted? 
A. This 
place 
would 
collapse. 
B. People 
would 
be 
fine 
aFer 
a 
few 
small 
adjustments. 
C. No 
one 
would 
no-ce. 
#BeyondLMS 
When the LMS Isn’t Enough 
Building a Learning Ecosystem for Today’s Knowledge Worker
Building a Learning Ecosystem for Today’s Knowledge Worker 
#BeyondLMS 
When the LMS Isn’t Enough 
In 
partnership 
with
#BeyondLMS 
Follow 
the 
conversa-on 
on 
Twi$er: 
#BeyondLMS 
Pre-Session Details 
Our 
event 
is 
being 
recorded 
for 
later 
viewing. 
Share 
and 
ask 
ques0ons 
any 
-me 
via 
Q/A 
window. 
Be 
ready 
to 
get 
polled 
a 
few 
-mes.
o Ecosystem 
Defined 
o LMS 
Shortcomings 
o Needs 
of 
our 
People 
o Developing 
Stronger 
Ecosystems 
o Role 
of 
Reitera-ve 
Training 
o GeVng 
Started 
o You’ll 
Q 
/ 
We’ll 
A 
Shum 
AYygalle 
DIGITAL 
MARKETING 
MANAGER 
AXONIFY 
JD 
Dillon 
DIRECTOR 
-­‐ 
LEARNING 
TECHNOLOGY 
& 
DEVELOPMENT 
KAPLAN 
HIGHER 
EDUCATION 
GROUP 
#BeyondLMS 
Today’s Topics
#BeyondLMS 
JD Dillon 
Director 
Learning Technology & Development 
Kaplan Higher Education Group
#BeyondLMS 
Learning & Performance ECOSYSTEM
Poll Question 
How 
familiar 
are 
you 
with 
the 
idea 
of 
a 
learning 
and 
performance 
ecosystem 
in 
the 
workplace? 
A. I 
get 
it. 
B. I’ve 
heard 
about 
it 
and 
kinda 
understand. 
C. No 
clue 
what 
you’re 
talking 
about. 
#BeyondLMS
a complex network of 
interconnected systems 
ECOSYSTEM – systems view 
#BeyondLMS
A biological community 
of interacting organisms 
and their physical 
environment 
ECOSYSTEM – biological view 
#BeyondLMS
#BeyondLMS 
You already have an ECOSYSTEM.
#BeyondLMS 
The LMS
Poll Question 
What 
do 
you 
think 
about 
your 
current 
LMS 
and 
its 
ability 
to 
facilitate 
knowledge 
and 
skill 
growth 
within 
your 
workplace 
ecosystem? 
A. Love 
it! 
B. Barely 
use 
it! 
C. Hate 
it! 
D. What 
LMS? 
#BeyondLMS
TO 
POTENTIALLY 
WELL 
OVER 
Source: 
2014 
Brandon 
Hall 
LMS 
Trends 
Survey 
Why are people dissatisfied? 
#BeyondLMS 
GIVE 
THEIR 
LMS 
HIGH 
MARKS 
FOR 
VALUE 
FOR 
THE 
PRICE 
ARE 
LOOKING 
TO 
LEAVE 
THEIR 
CURRENT 
LMS 
PROVIDER 
ANNUAL 
COSTS 
FOR 
LICENSING, 
HOSTING, 
AND 
SUPPORT
o An 
L&D 
thing 
o Unfortunate 
centerpiece 
o Event 
mentality 
o Passive 
users 
o Limited 
u-lity 
o Rigid 
o Complex 
o Bad 
measurement 
#BeyondLMS
#BeyondLMS 
Perceived 
Importance
#BeyondLMS 
Unrealistic 
Knowledge 
Expectations
#BeyondLMS 
Scaling 
Becomes 
Generic
#BeyondLMS 
Need for 
Unnecessary 
Flexibility
#BeyondLMS 
Loss of 
Organizational 
Curiosity
#BeyondLMS 
Never Find 
Your Flow
#BeyondLMS 
Today’s 
Knowledge 
Worker
#BeyondLMS 
How do we strengthen 
our ECOSYSTEM?
#BeyondLMS 
Evolve the role of L&D
Spaced Repetition 
Retrieval Practice 
Confidence-Based 
Assessment 
#BeyondLMS 
Understand how people learn
#BeyondLMS 
Support individual need (at scale)
#BeyondLMS 
Enable the community
#BeyondLMS 
Solidify the knowledge base
#BeyondLMS 
Reduce variation between work and home
#BeyondLMS 
Apply technology with purpose
#BeyondLMS 
Measure more than just training
My ECOSYSTEM 
People 
Information 
Resources 
Technology 
#BeyondLMS
Gamifica-on 
Embedded 
Training 
in 
short-­‐ 
bursts 
any-me 
on 
any 
device. 
Brain 
Science 
The 
latest 
in 
behavioral 
psychology 
and 
retrieval 
based 
prac-ces. 
Short 
and 
fun, 
easy 
to 
play 
games, 
social 
leaderboards 
and 
rewards. 
Personalization 
Proprietary 
knowledge 
personalization 
algorithm. 
#BeyondLMS 
Reiterative Training
#BeyondLMS 
Reiterative Training
Learning Event 
(Classroom/LMS) 
Question Based 
Reinforcement 
Training 
Burst 
Learning 
Transfer 
Gap 
Identification 
Results 
#BeyondLMS 
Reiterative Training
Spaced Repetition 
Exposing 
employees 
to 
ideas 
3 
2mes 
over 
30 
days, 
versus 
1 
2me 
over 
30 
days. 
3 
Times 
AFer 
30 
Days 
1 
Time 
AFer 
30 
Days 
90% 
50% 
10% 
DAYS 
1 
KNOWLEDGE 
RETAINED 
30 
Reten-on 
Increases 
Up 
To 
90% 
Training 
Event 
1 
2 
3 
#BeyondLMS
How do we get started? 
#BeyondLMS 
Learner
#BeyondLMS 
Transform 
Users 
into 
Contributors 
(702) 
Friday, 
October 
31 
@ 
8:30am 
PST 
Breaking 
Down 
Silos 
January 
14-­‐16, 
2015
#BeyondLMS 
@JD_Dillon 
Just 
Curious 
Blog 
www.justcuriousblog.com
? 
Questions & (Attempted) Answers 
#BeyondLMS
Building a Learning Ecosystem for Today’s Knowledge Worker 
#BeyondLMS 
When the LMS Isn’t Enough 
In 
partnership 
with

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When the LMS Just Isn't Enough