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Consumer Insights with Ayesha Saeed
Consumer Insights with Ayesha Saeed




                                                                   Young and strong

                                                       Consumer trends – insights into global youth market




                                        www.asaeed.wordpress.com

                                        ms.ayeshasaeed@gmail.com
Spending Power
Consumer Insights with Ayesha Saeed




                                      www.asaeed.wordpress.com

                                      ms.ayeshasaeed@gmail.com
Consumer Insights with Ayesha Saeed




                                      www.asaeed.wordpress.com
                                                                 Source: TRU global study Teen 2009

                                      ms.ayeshasaeed@gmail.com
Being Young - A typical day
Consumer Insights with Ayesha Saeed




                                              •      38 hours a day
                                              •      4 things at once
                                              •      Multi-media exposure
                                              •      Social media pressure

                                      Source: MTV being young




                                         www.asaeed.wordpress.com

                                         ms.ayeshasaeed@gmail.com
Exposed – Connected – Informed
Consumer Insights with Ayesha Saeed




                                      www.asaeed.wordpress.com

                                      ms.ayeshasaeed@gmail.com
The Cause to Connect
                                      Social media is just a medium of story telling its not the story itself
Consumer Insights with Ayesha Saeed




                                      Source: All 50 Youth Marketing Trends for 2009 by Graham Brown mobileYouth




                                         www.asaeed.wordpress.com

                                         ms.ayeshasaeed@gmail.com
What’s in it for ME - WIIFM
Consumer Insights with Ayesha Saeed




                                                                          Will you make
                                                                           me famous                       Will you
                                                                                                         enable me to
                                                                                                           make a
                                                                                                          difference




                                                                                                      Will you
                                                                                                    enable me
                                                                                                    look cooler



                                      www.asaeed.wordpress.com
                                                                 A facebook page to promote trial
                                      ms.ayeshasaeed@gmail.com
Similar
Consumer Insights with Ayesha Saeed




                                                           Has anything changed
                                                           between the youth of
                                                             yesteryear and of
                                                                                    The only difference is that
                                                                  2009?             youth today has tools and means to
                                                            NO – both want to       voice themselves more loudly than
                                                           make a difference and     their counterparts of yesteryears
                                                            both need enablers



                                      www.asaeed.wordpress.com

                                      ms.ayeshasaeed@gmail.com
What does it mean?
Consumer Insights with Ayesha Saeed




                                         • Style without substance is not only meaningless, it is damaging
                                                 – If you want to win them for life, please learn to stop selling
                                                   meaningless cool image. It never was and never will be the sustainable
                                                   promise. With more and more connected youth, they have started to
                                                   see behind the scenes faster than our imagination. The information
                                                   sharing cracked the communists (case study Chinese earthquake and how
                                                   people retaliated against govt. officials) so imagine what it can do to you.
                                                      Ref: Clay Shirky’s presentation on TED




                                                                               Possible meaningful styles options
                                                                             could be – Nationalistic pride (especially
                                                                             for Asian audience) – The Smarter wiser
                                                                                informed youth, overworked youth
                                                                                 ready for an over demanding life


                                      www.asaeed.wordpress.com

                                      ms.ayeshasaeed@gmail.com
What does it mean?
Consumer Insights with Ayesha Saeed




                                         • Powerful
                                                 – Cumulative purchasing power of $ 592 billion i.e. bigger than the
                                                   economy of Switzerland. With more tools in their hands, more
                                                   connectivity and extreme urge of being different. They are far more
                                                   powerful and equally more capable of bringing radical change




                                                                    Youthland - They are connected and
                                                                  have crossed geographic boundaries. No
                                                                    government, no brand and no market
                                                                   can afford to take ‘em lightly. And they
                                                                  grow in groups, so a product promise in
                                                                   US which hurts people in Mid-East can
                                                                    hurt the product far more successfully
                                                                    than before. Similarly you hurt ‘em in
                                                                     Iran you will hear the roar in world
                                      www.asaeed.wordpress.com

                                      ms.ayeshasaeed@gmail.com
What does it mean?
Consumer Insights with Ayesha Saeed




                                         • The culture of entrepreneurship
                                                 – More than ever, today’s business landscape is bombarded by young
                                                   and energetic entrepreneurs. Sometimes a fluke, sometimes genuine
                                                   business sense but most of the time they are faster than any of the
                                                   business entity in taking advantage of the change which connectivity is
                                                   bringing




                                                                  Motivator: A brand, a concept and/or a
                                                                    government that is going to spend in
                                                                    motivating them and nurturing their
                                                                      risk-taking nature either through
                                                                  investment or through engagement will
                                                                                be successful

                                      www.asaeed.wordpress.com

                                      ms.ayeshasaeed@gmail.com
What does it mean for Arab youth?
Consumer Insights with Ayesha Saeed




                                         • Understand the young Arab first
                                                 – He is optimistic, religious and like his global counterparts he is
                                                   nationalistic, seeks gender equality, future oriented and seeks a mean
                                                   to make a change. (Source – ASDA youth study)

                                                                                       Ask yourself – did you harness the power
                                                                                                       of youth?
                                                  - If your brand promise adds to      Governments: Did you invest in them?
                                                  his passion, or if it provides him   Did you provide them with a chance to make a
                                                      with a platform to make a        difference? Did you engage them?
                                                    change? You are on the right
                                                  track but If not then you have
                                                                                       Brands: Did you channelize the patriotism?
                                                    not targeted him at all (he is     Did you ignite the passion for a positive change?
                                                     choosing you out of lack of       Media: Are you producing the content
                                                               choices)                which is relevant and allows them to add to your
                                                                                       story? Are you giving them a chance to get
                                                                                       heard?




                                      www.asaeed.wordpress.com

                                      ms.ayeshasaeed@gmail.com
Some Examples
Consumer Insights with Ayesha Saeed




                                      JWT Mumbai helped the Times of India
                                      encourage ordinary people to get involved in
                                      politics and choose better political leaders for
                                      India.

                                      The campaign included the Lead India
                                      television contest program where shortlisted
                                      candidates competed to be the first of a new
                                      class of citizen leader.

                                      A multimedia campaign by JWT Mumbai
                                      across TV, print, radio, internet and mobile
                                      encouraged Indians to take part in the
                                      contest and share their views through blogs,
                                      SMS, videos and other activities.
                                      Over 37,000 people participated and the
                                      campaign website has registered more than
                                      1.3 million hits. Lead India garnered
                                      significant awards, including the Cannes
                                      Grand Prix for Direct as well as Titanium and
                                      Integrated Cannes Lions.

                                       Source: WPP- the impact of our work



                                                                                           For details click here




                                            www.asaeed.wordpress.com

                                            ms.ayeshasaeed@gmail.com
Timberland is committed to
                                      environmental stewardship. This
                                      includes incorporating more recycled
                                      and renewable materials into its
                                      products, reducing its use of chemicals
Consumer Insights with Ayesha Saeed




                                      and cutting waste.

                                      Timberland’s Earthkeepers footwear and
                                      apparel are made with the environment
                                      in mind. They use materials like recycled
                                      PET, organic cotton and leathers that
                                      come from a tannery that received a
                                      silver rating for its reduced energy use,
                                      reduced waste and quality water
                                      treatment.

                                      MediaCom Hong Kong helped
                                      Timberland increase public awareness of
                                      its Earthkeepers range, using the
                                      strapline “go green with your latest
                                      style”. The ads show that Earthkeepers
                                      provide durability, comfort and a
                                      reduced environmental footprint.
                                      Earthkeepers were one of the best-
                                      selling shoes in Hong Kong in 2008.




                                          Source: WPP- the impact of our work




                                          www.asaeed.wordpress.com

                                          ms.ayeshasaeed@gmail.com
MTV anti-slavery campaign

                                      Modern day slavery is big business.
                                      According to the UN, 25 million
                                      people can be classified as slaves. To
                                      dramatise this, we targeted a
Consumer Insights with Ayesha Saeed




                                      provocative campaign at people who
                                      are part of big business using the
                                      language of big business applied to
                                      the slave trading ‘industry’. The
                                      strategy was to stir up a response and
                                      hopefully prick a conscience or two.

                                      Launch And Execution:
                                      An email was sent to financial
                                      journalists and big names in the City
                                      promising them a ‘hot new
                                      investment’. Clicking on the link took
                                      them to Four Continents Capital
                                      Management, a company that
                                      seemed to be investing in slave
                                      labour. An interview featuring the
                                      head of Four Continents was filmed
                                      and posted on various web sites. We
                                      blogged, set up fake web sites for the
                                      other companies involved and mailed
                                      a prospectus to big names in finance,
                                      journalists and NGO’s. Finally we ran    For the video click here or go to JWT ‘s website for the case study
                                      TV versions of the interview directing
                                      people to a web site where you could
                                      sign a petition.




                                           www.asaeed.wordpress.com

                                           ms.ayeshasaeed@gmail.com
Consumer Insights with Ayesha Saeed
Consumer Insights with Ayesha Saeed




                                        Explore more consumer trends and consumer
                                                         insights

                                                                    http://asaeed.wordpress.com/




                                         www.asaeed.wordpress.com

                                         ms.ayeshasaeed@gmail.com

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Youth Trends - Consumer insights with Ayesha Saeed

  • 1. Consumer Insights with Ayesha Saeed Consumer Insights with Ayesha Saeed Young and strong Consumer trends – insights into global youth market www.asaeed.wordpress.com ms.ayeshasaeed@gmail.com
  • 2. Spending Power Consumer Insights with Ayesha Saeed www.asaeed.wordpress.com ms.ayeshasaeed@gmail.com
  • 3. Consumer Insights with Ayesha Saeed www.asaeed.wordpress.com Source: TRU global study Teen 2009 ms.ayeshasaeed@gmail.com
  • 4. Being Young - A typical day Consumer Insights with Ayesha Saeed • 38 hours a day • 4 things at once • Multi-media exposure • Social media pressure Source: MTV being young www.asaeed.wordpress.com ms.ayeshasaeed@gmail.com
  • 5. Exposed – Connected – Informed Consumer Insights with Ayesha Saeed www.asaeed.wordpress.com ms.ayeshasaeed@gmail.com
  • 6. The Cause to Connect Social media is just a medium of story telling its not the story itself Consumer Insights with Ayesha Saeed Source: All 50 Youth Marketing Trends for 2009 by Graham Brown mobileYouth www.asaeed.wordpress.com ms.ayeshasaeed@gmail.com
  • 7. What’s in it for ME - WIIFM Consumer Insights with Ayesha Saeed Will you make me famous Will you enable me to make a difference Will you enable me look cooler www.asaeed.wordpress.com A facebook page to promote trial ms.ayeshasaeed@gmail.com
  • 8. Similar Consumer Insights with Ayesha Saeed Has anything changed between the youth of yesteryear and of The only difference is that 2009? youth today has tools and means to NO – both want to voice themselves more loudly than make a difference and their counterparts of yesteryears both need enablers www.asaeed.wordpress.com ms.ayeshasaeed@gmail.com
  • 9. What does it mean? Consumer Insights with Ayesha Saeed • Style without substance is not only meaningless, it is damaging – If you want to win them for life, please learn to stop selling meaningless cool image. It never was and never will be the sustainable promise. With more and more connected youth, they have started to see behind the scenes faster than our imagination. The information sharing cracked the communists (case study Chinese earthquake and how people retaliated against govt. officials) so imagine what it can do to you. Ref: Clay Shirky’s presentation on TED Possible meaningful styles options could be – Nationalistic pride (especially for Asian audience) – The Smarter wiser informed youth, overworked youth ready for an over demanding life www.asaeed.wordpress.com ms.ayeshasaeed@gmail.com
  • 10. What does it mean? Consumer Insights with Ayesha Saeed • Powerful – Cumulative purchasing power of $ 592 billion i.e. bigger than the economy of Switzerland. With more tools in their hands, more connectivity and extreme urge of being different. They are far more powerful and equally more capable of bringing radical change Youthland - They are connected and have crossed geographic boundaries. No government, no brand and no market can afford to take ‘em lightly. And they grow in groups, so a product promise in US which hurts people in Mid-East can hurt the product far more successfully than before. Similarly you hurt ‘em in Iran you will hear the roar in world www.asaeed.wordpress.com ms.ayeshasaeed@gmail.com
  • 11. What does it mean? Consumer Insights with Ayesha Saeed • The culture of entrepreneurship – More than ever, today’s business landscape is bombarded by young and energetic entrepreneurs. Sometimes a fluke, sometimes genuine business sense but most of the time they are faster than any of the business entity in taking advantage of the change which connectivity is bringing Motivator: A brand, a concept and/or a government that is going to spend in motivating them and nurturing their risk-taking nature either through investment or through engagement will be successful www.asaeed.wordpress.com ms.ayeshasaeed@gmail.com
  • 12. What does it mean for Arab youth? Consumer Insights with Ayesha Saeed • Understand the young Arab first – He is optimistic, religious and like his global counterparts he is nationalistic, seeks gender equality, future oriented and seeks a mean to make a change. (Source – ASDA youth study) Ask yourself – did you harness the power of youth? - If your brand promise adds to Governments: Did you invest in them? his passion, or if it provides him Did you provide them with a chance to make a with a platform to make a difference? Did you engage them? change? You are on the right track but If not then you have Brands: Did you channelize the patriotism? not targeted him at all (he is Did you ignite the passion for a positive change? choosing you out of lack of Media: Are you producing the content choices) which is relevant and allows them to add to your story? Are you giving them a chance to get heard? www.asaeed.wordpress.com ms.ayeshasaeed@gmail.com
  • 13. Some Examples Consumer Insights with Ayesha Saeed JWT Mumbai helped the Times of India encourage ordinary people to get involved in politics and choose better political leaders for India. The campaign included the Lead India television contest program where shortlisted candidates competed to be the first of a new class of citizen leader. A multimedia campaign by JWT Mumbai across TV, print, radio, internet and mobile encouraged Indians to take part in the contest and share their views through blogs, SMS, videos and other activities. Over 37,000 people participated and the campaign website has registered more than 1.3 million hits. Lead India garnered significant awards, including the Cannes Grand Prix for Direct as well as Titanium and Integrated Cannes Lions. Source: WPP- the impact of our work For details click here www.asaeed.wordpress.com ms.ayeshasaeed@gmail.com
  • 14. Timberland is committed to environmental stewardship. This includes incorporating more recycled and renewable materials into its products, reducing its use of chemicals Consumer Insights with Ayesha Saeed and cutting waste. Timberland’s Earthkeepers footwear and apparel are made with the environment in mind. They use materials like recycled PET, organic cotton and leathers that come from a tannery that received a silver rating for its reduced energy use, reduced waste and quality water treatment. MediaCom Hong Kong helped Timberland increase public awareness of its Earthkeepers range, using the strapline “go green with your latest style”. The ads show that Earthkeepers provide durability, comfort and a reduced environmental footprint. Earthkeepers were one of the best- selling shoes in Hong Kong in 2008. Source: WPP- the impact of our work www.asaeed.wordpress.com ms.ayeshasaeed@gmail.com
  • 15. MTV anti-slavery campaign Modern day slavery is big business. According to the UN, 25 million people can be classified as slaves. To dramatise this, we targeted a Consumer Insights with Ayesha Saeed provocative campaign at people who are part of big business using the language of big business applied to the slave trading ‘industry’. The strategy was to stir up a response and hopefully prick a conscience or two. Launch And Execution: An email was sent to financial journalists and big names in the City promising them a ‘hot new investment’. Clicking on the link took them to Four Continents Capital Management, a company that seemed to be investing in slave labour. An interview featuring the head of Four Continents was filmed and posted on various web sites. We blogged, set up fake web sites for the other companies involved and mailed a prospectus to big names in finance, journalists and NGO’s. Finally we ran For the video click here or go to JWT ‘s website for the case study TV versions of the interview directing people to a web site where you could sign a petition. www.asaeed.wordpress.com ms.ayeshasaeed@gmail.com
  • 16. Consumer Insights with Ayesha Saeed Consumer Insights with Ayesha Saeed Explore more consumer trends and consumer insights http://asaeed.wordpress.com/ www.asaeed.wordpress.com ms.ayeshasaeed@gmail.com