Personal Information
Profession
Marketing and Event Manager
Site Web
www.teamhgs.com
À propos
HGS is a focused global business services (BPO) company with proven ability to deliver sustainable results. We combine operational excellence with in-depth domain expertise to bring about a transformation in our client’s business performances and invigorate their customer experiences. We have over 30 years of experience in delivering industry specific business process services (back office, customer support and CRM solutions) and end to end multi-channel services (phone, e-mail, chat, and social media) to our client base worldwide. In the last decade, HGS has grown ten-fold to a $400M business , with 58 centers in 12 countries.
Mots-clés
customer engagements
omnichannel
multichannel
digital
customer experience
customer service
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