"Many founders of organizations, leaders, employees, coaches, and advisors sense that something is broken in the way we run organizations today and feel that something entirely different is called for…… but wonder what that might be."
The presentation showcases a new set of management principles and practices, that has inspired thousands of organizations throughout the world to take a radical leap, and become places of passion and purpose, capable of providing an environment wherein people feel free to fully express themselves, bringing unprecedented levels of energy, passion, and creativity to work.
Based on the work of Frederic Laloux, Ricardo Semler, Michael Pirson, Isaac Getz, Don Beck, Bruce Schneider, the presentaiton aims to invent a more powerful, more soulful, more meaningful way to work together, if only we change our belief system.
11. • There is no structure;
• No management;
• No leadership;
• Everyone is equal;
• It's about empowerment;
• It's still experimental.
Misperceptions
12. Richard Teerlink
Employees
receive part of the
company profit
Co-create vision of the
company with employees
through Unions
Eliminated fixed teams
and created natural
working circles
13. Bill Gore
Make money
and have fun!
Employees are defined
as “Associates” with
shared profit
6 months integration
period to find the
Sweet Point
Associates are assigned a
mentor to help them with
personal development
Make natural
leaders emerge
14.
15. The big developmental stages of mankind
TRIBAL AGE
10,000 years ago
AGRARIAN AGE
4,000 years ago
SCIENTIFIC AGE
400 years ago
INFORMATION AGE
20 years ago
?
Today
20. • Thrives in chaotic
environments
• Constant exercise of power by
chief to keep troops in line
• Breakthroughs: division of
labor, command authority
• Fear is the glue
• Highly reactive,
short-term focus
RED
21. • Strong sense of self
• Individual rights
based on strength
22. • Inability to organize beyond
3-4 degrees of power;
• High rates of murder;
• Thrives on instability;
Militias in South-Sudan
23. AMBER
• Formal roles in
hierarchical pyramid
• Top-down command
and control
• Stability valued above all
• Replicable process
(bureaucracy)
24. • Self-discipline and authority,
• Safety, Long-term perspectives
• Capacity to create world-wide
organizations
Tywin Lannister
26. ORANGE
• Beat the competition
• Achieve profit and growth
• Innovation is key to stay on top
• Management by objectives
(command & control on what;
freedom on the how)
• Accountability
• Meritocracy
28. • Materialistic,
• Indifferent to nature,
• Social inequality,
• Loss of community,
• Unhappiness at the bottom
of the pyramid
Multinational
companies
29. “Number one, cash is king...
number two, communicate...
number three, buy or bury the
competition.”
Jack Welch
33. GREEN
• Still a pyramid structure
• Focus on culture and
empowerment to achieve
extraordinary motivation
• Values driven culture
• Stakeholder model
• World-centric and
socially responsible
“Corporate culture outperforms strategy”
Peter Drucker
35. • Consensus traps,
• Closed World-view,
• Non-rational is better
• Fear of power,
• Ineffective
Ben & Jerry's, DaVita,
Southwest Airlines
36. • Organizations as living systems
• Trust vs. control
• Roles, not job titles
• Egos claimed and tamed
• Compassion for all worldviews
TEAL
Living
Organism
41. Since the 18° century
• 80s: Organized in 1 organizations (ORANGE!)
• Specialize nurses, call center, organize
productivity & schedule (timing & journey)
local/region/nation managers…
• John De Block
• From 10 to 9k ppl in 10 years
• 90% Market Share
• Self-organization & self-management!
12
Per team
25
Head Quarter
If you have many people:
you certainly require a structure
but the boss is not necessary
Case Study: Home Nursing Care
44. • Write a letter to give you a % increase
• Every factory chooses a committee in the election
• The committee arranges all the letters
• The committee advises only
but you take full responsibility
• All information is open to the public
Advice Process on Salary
48. Living vs. Making a living
“People need more than a
pay-check in their lives
to gratify them.”
Ricardo Semler
Tap into your
reservoir
of Talent
Excitement
49. Follow-up on people
“If people aren’t motivated,
they don’t need to sign-up
for a motivational training.
They need a different job!”
Ricardo Semler
• No Formal Job Description
• Free Job Rotation
50. Self-management Safe and supportive
environment
Explicit ground
rules
Reflective spaces Ego-free Meetings Physical Spaces
In practice…
52. People have learned to answer
an email on Sunday evenings,
but they don’t know how to go
to see a movie on Monday
afternoon...Locked in routines.
53. Retire a Little Up’n Down Pay Work-n Stop Plan
“We adapt to our employees’ needs so they can pursue their self-
interest and fulfill the company’s agenda at the same time. While
they’re busy satisfying themselves, they’ll satisfy the company’s
objectives, too. They succeed, we succeed.””
Ricardo Semler, The Seven-Day Weekend
54.
55. Ego-free meeting
Every time I feel conflict, the person
in charge will undertake a very
simple job of ringing the bell
62. Profit is like the air we breathe.
We need air to live, but we don’t live to breathe.
2X
Buurtzorg’s patients get
released from care twice
as fast as competitors.
50%
of the prescribed
hours of care
63. The role as a leader in this case it
is not to instruct dictatorship "to
proceed in this direction“.
Rather, where the
organization wants to
head… It is to listen. In
other words, leadership
67. Myriam Sidibe
Global social mission
director of Lifebuoy soap Tamara diCaprio
Reporting to make everyBU fiscally
accountable for its energy consumption
70. Transparency
of salaries
No commission for sales
people (= collaboration!)
No HR, recruitment
in functional teams
Focus on the Values of the
company (not on budget)