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Breathing New Life 
into a Tired Paid 
Search Campaign 
@john_a_lee 
#smx #21A 
P R E S ENT E D BY JOHN A . L E E 
MANAG ING PA R TNE R – C L I X MA R K E T ING 
SMX E A S T – OC TOB E R 1 , 2 0 1 4
@john_a_lee 
#smx #21A 
Who the Heck Is This Guy? 
Managing Partner – Clix Marketing 
Digital Advertising Geek 
◦ Emphasis on “Geek” 
Prior Sentences Served: 
◦ Hanapin Marketing 
◦ Wordstream 
Writer: 
◦ Search Engine Watch, The SEM Post, 
ClickZ, Clix Marketing Blog, Acquisio 
Blog, PPC Hero 
Speaker: 
◦ SMX, SMX Social, SES / ClickZ Live, 
HeroConf, State of Search
@john_a_lee 
#smx #21A 
Triage Your PPC 
Campaigns Like 
House M.D. 
BREATHING NEW LIFE INTO A TIRED 
PAID SEARCH CAMPAIGN
The House 
Method of 
PPC Triage 
@john_a_lee 
#smx #21A 
Be miserable. 
Secure the sickest, most bizarre PPC campaign. 
Yell at your boss or client about it. 
Assign all of the hard work to someone else. 
Complain about that, too. Loudly. 
Have a moment of genius. 
Fix the PPC campaign. 
Take all the credit. 
Go back to being miserable.
@john_a_lee 
#smx #21A
@john_a_lee 
#smx #21A 
Why Might You 
Need Triage? 
BREATHING NEW LIFE INTO A TIRED 
PAID SEARCH CAMPAIGN
@john_a_lee 
#smx #21A 
Ruts vs. Grooves 
You Betta Recognize! 
RUT 
Blind to performance, competitive 
and industry changes. 
Optimization check list is the same 
every week, every month. 
Incapable or unwilling to try new 
things. 
GROOVE 
Performance is just OK, and 
everyone’s fine. 
All is well. Communication takes a 
backseat. 
New features and channels are 
irrelevant.
@john_a_lee 
#smx #21A 
Wearing Blinders 
Client seems happy. 
Campaign is almost achieving goal. 
No one knows this account like 
me. 
Everybody lies. So does the data. 
And you.
@john_a_lee 
#smx #21A 
Performance Plateau 
Performance is good, not great. 
Clicks, conversions and sales are 
the same no matter the 
optimization. 
Threw every trick in the book at 
these campaigns. 
Is this as good as it gets? Probably 
not.
@john_a_lee 
#smx #21A 
The Infinite Repeat 
Increase bids. Conversions go up? 
Nope. Increase bids. 
Keywords + Ads = PPC. Landing 
pages are someone else’s job! 
Google AdWords. What is this 
“Bing” you speak of? 
“Insanity: doing the same thing 
over and over again and expecting 
different results.” 
- Albert Einstein
@john_a_lee 
#smx #21A 
Relationship Friction 
Unrealistic expectations. 
Missed meetings. 
ANGRY EMAILS. 
Healthy PPC campaigns require 
healthy client / boss relationships.
How Do 
You… 
Break a Groove? 
Get Out of a Rut? 
Step Up to Improve 
Performance? 
@john_a_lee 
#smx #21A
Cut to the Chase: 
Get on with the 
Diagnosis 
BREATHING NEW LIFE INTO A TIRED 
PAID SEARCH CAMPAIGN 
@john_a_lee 
#smx #21A
@john_a_lee 
#smx #21A 
Wink, wink. Nudge, nudge. 
(Hint: His name is Dr. Chase.)
@john_a_lee 
#smx #21A 
Campaign Audits 
Find an audit format that works for 
you. 
http://www.ppchero.com/the-complete-ppc-account- 
audit-guide/ 
http://bit.ly/10minuteaudit 
Audit with a purpose. 
Have a plan in place to execute on 
your findings.
@john_a_lee 
#smx #21A 
2 Minds Are Better Than 1 
Have someone else gut check your 
work. 
Schedule reviews to get feedback 
regularly. 
Be open to new ideas.
@john_a_lee 
#smx #21A 
Change Account Managers 
Supporting cast v2.0! 
If you can’t improve performance 
or see the forest for the trees… 
change account managers. 
In house? Trade campaigns or 
optimization roles/responsibilities.
@john_a_lee 
#smx #21A 
Recharge With New 
Optimizations and Tests 
Try new features. 
Try new channels (Bing Ads! 
Facebook!) 
Do your keyword, placement or 
audience research… again. 
Brainstorm new ideas and test, 
test, test.
@john_a_lee 
#smx #21A 
Have a Heart to Heart 
Check in with your client or 
decision makers. Proactively call or 
visit if necessary. 
Regularly review and revise goals. 
Don’t ignore poor performance or 
missed deadlines. Be honest. 
Push for two-way transparency. 
#themoreyouknow
@john_a_lee 
#smx #21A 
Dr. House Always Solves the Case… 
Will you?
@john_a_lee 
#smx #21A 
Thank You! 
Have Questions? 
@john_a_lee 
john@clixmarketing.com 
www.clixmarketing.com

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Triage Your Tired PPC Campaigns Like House M.D.

  • 1. Breathing New Life into a Tired Paid Search Campaign @john_a_lee #smx #21A P R E S ENT E D BY JOHN A . L E E MANAG ING PA R TNE R – C L I X MA R K E T ING SMX E A S T – OC TOB E R 1 , 2 0 1 4
  • 2. @john_a_lee #smx #21A Who the Heck Is This Guy? Managing Partner – Clix Marketing Digital Advertising Geek ◦ Emphasis on “Geek” Prior Sentences Served: ◦ Hanapin Marketing ◦ Wordstream Writer: ◦ Search Engine Watch, The SEM Post, ClickZ, Clix Marketing Blog, Acquisio Blog, PPC Hero Speaker: ◦ SMX, SMX Social, SES / ClickZ Live, HeroConf, State of Search
  • 3. @john_a_lee #smx #21A Triage Your PPC Campaigns Like House M.D. BREATHING NEW LIFE INTO A TIRED PAID SEARCH CAMPAIGN
  • 4. The House Method of PPC Triage @john_a_lee #smx #21A Be miserable. Secure the sickest, most bizarre PPC campaign. Yell at your boss or client about it. Assign all of the hard work to someone else. Complain about that, too. Loudly. Have a moment of genius. Fix the PPC campaign. Take all the credit. Go back to being miserable.
  • 6. @john_a_lee #smx #21A Why Might You Need Triage? BREATHING NEW LIFE INTO A TIRED PAID SEARCH CAMPAIGN
  • 7. @john_a_lee #smx #21A Ruts vs. Grooves You Betta Recognize! RUT Blind to performance, competitive and industry changes. Optimization check list is the same every week, every month. Incapable or unwilling to try new things. GROOVE Performance is just OK, and everyone’s fine. All is well. Communication takes a backseat. New features and channels are irrelevant.
  • 8. @john_a_lee #smx #21A Wearing Blinders Client seems happy. Campaign is almost achieving goal. No one knows this account like me. Everybody lies. So does the data. And you.
  • 9. @john_a_lee #smx #21A Performance Plateau Performance is good, not great. Clicks, conversions and sales are the same no matter the optimization. Threw every trick in the book at these campaigns. Is this as good as it gets? Probably not.
  • 10. @john_a_lee #smx #21A The Infinite Repeat Increase bids. Conversions go up? Nope. Increase bids. Keywords + Ads = PPC. Landing pages are someone else’s job! Google AdWords. What is this “Bing” you speak of? “Insanity: doing the same thing over and over again and expecting different results.” - Albert Einstein
  • 11. @john_a_lee #smx #21A Relationship Friction Unrealistic expectations. Missed meetings. ANGRY EMAILS. Healthy PPC campaigns require healthy client / boss relationships.
  • 12. How Do You… Break a Groove? Get Out of a Rut? Step Up to Improve Performance? @john_a_lee #smx #21A
  • 13. Cut to the Chase: Get on with the Diagnosis BREATHING NEW LIFE INTO A TIRED PAID SEARCH CAMPAIGN @john_a_lee #smx #21A
  • 14. @john_a_lee #smx #21A Wink, wink. Nudge, nudge. (Hint: His name is Dr. Chase.)
  • 15. @john_a_lee #smx #21A Campaign Audits Find an audit format that works for you. http://www.ppchero.com/the-complete-ppc-account- audit-guide/ http://bit.ly/10minuteaudit Audit with a purpose. Have a plan in place to execute on your findings.
  • 16. @john_a_lee #smx #21A 2 Minds Are Better Than 1 Have someone else gut check your work. Schedule reviews to get feedback regularly. Be open to new ideas.
  • 17. @john_a_lee #smx #21A Change Account Managers Supporting cast v2.0! If you can’t improve performance or see the forest for the trees… change account managers. In house? Trade campaigns or optimization roles/responsibilities.
  • 18. @john_a_lee #smx #21A Recharge With New Optimizations and Tests Try new features. Try new channels (Bing Ads! Facebook!) Do your keyword, placement or audience research… again. Brainstorm new ideas and test, test, test.
  • 19. @john_a_lee #smx #21A Have a Heart to Heart Check in with your client or decision makers. Proactively call or visit if necessary. Regularly review and revise goals. Don’t ignore poor performance or missed deadlines. Be honest. Push for two-way transparency. #themoreyouknow
  • 20. @john_a_lee #smx #21A Dr. House Always Solves the Case… Will you?
  • 21. @john_a_lee #smx #21A Thank You! Have Questions? @john_a_lee john@clixmarketing.com www.clixmarketing.com