The IT services division of a Fortune 100 company required a VDI environment for over 20,000 users spread across geographies. The challenge was accentuated by the fact that the VDI was to be used by multiple business units within the company. Microland was roped in to tackle the challenges with its unique combination of operational knowledge and wide experience with VDI. A case study link in presentaion explains in detail the journey that ensued, which saw Microland perform a User Profile Assessment, lay the ground works for operationalization and create a service catalogue. The benefits that the client enjoyed after their successful VDI journey were many. This case study captures the journey from beginning to end.