2. TenForce
Software product company
A lot of Port of Antwerp chemical companies are
customers of TenForce
80% of the TenForce customers are in the chemical
industry
TenForce serves companies in Belgium, US,
France, Netherlands, Ireland, Italy, …
4. 4
Administration Operations / Production HSEQ & Compliancy
ACTION
MANAGEMENT
MODULE
Management of Change
(MoC)
Work Permits & Isolation
(Lockout/Tagout)
Maintenance inspections
Daily operations & Shift logs
Competence Management
/ Training
Complaint Handling
Process documentation
Incidents
Audits / Periodic inspections
& Risk Management
REACH
(SDS, control materials) Site/Mobile inspections
5. Why Mobile?
Reduce preparation time
•Very limited time for preparation at desk no printing
Reduce lead times
•Immediate response
Increase quality of interaction
•No paper work afterwards
Increase frequency
•More inspections
Visual proof and memory
•Pictures, video
10. TenForce Mobile Strategy
Effective and efficient
Secure and safe
Reliable (off line)
Integrated with other processes and back office
processes
Future proof
14. From Mobile to IoT
Predictive HSEQ
•Intelligent assets
•Diagnose assets
Smart and connected factory
•Sensors and active RFID tags identify the
location and status of things
16. From Mobile to Augmented Reality
3D asset visualization delivered in a spatial context
(“augmented reality”or X-ray view)
Predictions
•For complex (training) operations
•Enhance skilled workers in day-to-day operations,
maintenance and inspections.
17. FOF – Factory of the Future
17
Smart!
Connected!
Augmented!
With pmOperation to follow up the work!
I’d like to give you some insight in the fundamental problem that was the origin of the product.
Most business today are confronted with an overload of information.
Not only is there more and more information, regulation, checklists, processes to know and to follow,
But that information is also spread over multiple sources like standard software like SAP, SalesForce,…
Typically divisions begin to create their own access or little applications on the side to automate their processes.
Still information is spread over many different systems and locations.
So people loose time in finding back the information.
You’ll agree with me no doubt that it is quite difficult to know the status of a project. It typically takes a day or more to compile a status report of some project that we are working on.
Where we are in terms of progress is difficult to track and information is often outdated.
As a consequence there is no easy way to push things forward that are late or risk to be late.
To avoid mistakes people and divisions start to build their own little systems with excel and so on.
Information overload
Efficient and Safe working conditions
Multiple sourcesEmails, meeting minutes, ERP/ CRM / …, different tools per division,..
Consequences
Time lost
Difficult to know ‘the status’
Difficult to track & ‘move forward’
Mistakes
Everybody builds own ‘to do list’
Let’s zoom in on the type of process we support
The first category is Adminstrative. A typical example is complaint handling. This week we are working with another customer in Germany that needs to automate the handling of all actions across all departments to handle customer complaints. Whether they are technical, product quality, financial, transport or whatever, pmOperation tracks the work across many people in many departments that may take several weeks to complete.
Operations and production is another category. Let’s zoom in on MOC or management of change. From the smallest 2 hour intervention on the factory floor to the big 3 weeks shutdown and change over, pmOperation can manage project identification and approval, realization of the project and follow up
Lastly is the HSEQ, where audits are the most typical example. Incidents is the focus of the rest of this presentation so we’ll cover that in some detail in just a minute.
HERE YOU SEE the advantages of an integrated system