Personal Information
Entreprise/Lieu de travail
Annapolis, MD - Maryland United States
Secteur d’activité
Telecom / Mobile
Site Web
baybridgetech.com
À propos
Bay Bridge Decision Technologies® is the number one supplier of customer contact channel strategic and capacity planning solutions. In the decade since bringing to market the industry’s first contact center capacity planning system, Bay Bridge has been driving innovation in contact channel forecasting, capacity planning, staff planning, and strategic analysis for the world’s top brands.
Our CenterBridge® family of products supports the analytic and strategic performance needs of customer contact centers, branch locations, and processing organizations. CenterBridge drives more efficient staffing strategies, improved capital investment allocation, comprehensive performance planning, a
Mots-clés
bay bridge decision technologies
contact center planning
centerbridge
steve gordon
hyatt hotels
contact center resources
contact center
contact center metrics
swpp
vicki herrell
workforce management
duke witte
wyndham hotel group
liberty mutual insurance
patrick flynn
hyatt hotels & resorts
contact center solutions
what-if scenarios
back office planning
paul leamon
nice systems
center
financial planning
financial planning in contact centers
data warehouse
geir rosoy
data storage
contact center data storage
data warehousing
contact center data
michele borboa
contact center professionals
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