2. Objective
To gauge perceptions of job availability and hiring.
To identify trends in the Middle East Job market.
To provide an understanding of the required key skill sets and qualifications.
3. Calculation of Indices and Benchmarking
The indices which concentrate on measuring Job market are the :
Jobs Index (JI)
Hiring Expectancy Index(HEI)
It aims to measure the potential opportunities that are present in the market.
The Jobs Index is composed of the following two questions:
Will you be hiring in the next 3 months either for your organization or for your clients if you are in the
recruitment field or an HR consultant?
With regard to your future expectations, do you think you will be hiring in a year’s time from now
either for your organization or for your clients if you are in the recruitment field or an HR consultant? –
this question measures the HEI.
4. Calculation of Indices and Benchmarking
The index is calculated according to the following formula:
Index Value = (Current period value / Base period value) * 100
Current period’s value for each question is calculated as = (((Number of optimistic answers – Number of pessimistic
answers) / Achieved sample)*100) + 100
Current period values for each question are summed up to obtain current period’s value for the overall index
Current period’s value calculated for October 2009 would be fixed as the base period value
The base period of the index is set as October 2009 and the value of the index at this period is 100
The index has a point of scale ranging from 0 to 200
The JI is calculated from questions 1 and 2
The HEI is calculated using only the second question
JI and HEI would be calculated separately for each country
5. Demographic Background & Methodology
Age and Gender:
Adult males and females
Aged 18 plus years
Country of Residence
GCC: UAE, KSA, Kuwait, Oman*, Qatar, Bahrain*
Levant: Lebanon, Syria*, Jordan
North Africa: Egypt, Morocco, Algeria, Tunisia
Subcontinent: Pakistan*
*low sample for current wave
Methodology:
Online data collection was done between the 21st of December, 2012 and the 31st of January, 2013. Out of the
total sample of 4,697 respondents, the number of working respondents was 4,349. The results are reported on a
base of 4,349 respondents.
6. Summary
Current hiring expectancy slightly better compared to the past wave with 30% of respondents claiming they will
‘definitely hire’ in the next 3 months. Another 27% are slightly uncertain about their plans sand say they would
‘probably hire’. Respondents from KSA and Lebanon are more likely to hire than others.
Future hiring is constant with 67% being positive of hiring in the next 12 months. Of these 30% to ‘definitely hire’
and 37% to ‘probably hire’. KSA shows greater likelihood of hiring in the next 12 months.
Overall the Private Sector (Multi-national Companies) are more likely to hire in the next 3 months (62%) and in the
coming 12 months followed by Private sector- Large local companies.
46% of all those indicating they would hire in the next 3 months report they will look to hire for less than 5 positions.
Another 23% say they would hire for 6-10 positions.
Trend continues from past waves as organizations claim to be on the lookout for people to fill in lower executive
positions like Junior Executive (34%) and Executive (29%).
Companies are on the lookout for people who are Business Graduates/ Post Graduates (24%) and Engineering
Graduation/Post Graduation (22%).
7. Summary
Apart from qualifications, the key skill sets that are most sought for in candidates are: Good Communication Skills-
Arabic & English (56%), ability to perform as a Team player (48%), possessing Leadership skills (44%) and being
trustworthy/ Honest (41%).
UAE and KSA are regarded as the most attractive job markets by recruiters.
At the Industry level, Banking and finance (33%), and Telecommunications (33%) take the lead in terms of
attractiveness, followed by Construction (32%) and Oil, gas and petrochemicals (27%).
9. Respondent Profile – Personal
Base: Total Sample – N= 4,697
Base: Total Sample – N= 4,697
10. Respondent Profile
Base: Total Sample – N= 4,697
Base: Total Sample – N= 4,697
11. Current period value for Hiring Expectancy by Country, August
2012
Base
period Saudi
Total Algeria Bahrain Egypt Jordan Kuwait Lebanon Morocco Oman Pakistan Qatar Syria Tunisia UAE
Value Arabia
for:
Achieved
Sample 5999 256 38 1187 299 157 97 117 54 374 190 722 78 94 591
siz e
HE 140 136 145 137 139 144 145 129 119 141 148 147 123 136 140
12. Current period value for Hiring Expectancy by Country, January
2013
Base
period Saudi
Total Algeria Bahrain Egypt Jordan Kuwait Lebanon Morocco Oman Pakistan Qatar Syria Tunisia UAE
Value Arabia
for:
Achieved
Sample 4349 203 30 1043 228 130 95 124 53 143 140 720 65 109 503
siz e
HE 142 146 145 135 143 144 141 141 146 139 140 153 128 142 142
13. Past and Current Period Values
Current Hiring + Hiring
Ex pectancy
14. Current period value for Jobs Index by Country, August 2012
Base period Saudi
Total Algeria Bahrain Egypt Jordan Kuwait Lebanon Morocco Oman Pakistan Qatar Syria Tunisia UAE
Value for: Arabia
Achieved 599
256 38 1187 299 157 97 117 54 374 190 722 78 94 591
Sample siz e 9
Current
Hiring +
269 259 279 259 264 274 265 256 245 275 292 286 226 267 267
Future
Ex pectancy
15. Current period value for Jobs Index by Country, January 2013
Base
Saudi
period Total Algeria Bahrain Egypt Jordan Kuwait Lebanon Morocco Oman Pakistan Qatar Syria Tunisia UAE
Arabia
Value for:
Achieved
Sample 4349 203 30 1043 228 130 95 124 53 143 140 720 65 109 503
siz e
Current
Hiring +
276 290 278 260 278 278 278 269 287 273 273 299 241 263 274
Future
Ex pectancy
21. Jobs Indices – August 2012
Base
period Saudi
Total Algeria Bahrain Egypt Jordan Kuwait Lebanon Morocco Oman Pakistan Qatar Syria Tunisia UAE
Value Arabia
for:
Achieved
Sample 5999 256 38 1187 299 157 97 117 54 374 190 722 78 94 591
siz e
JI 97.8 89.9 108.1 95.5 97.8 98.6 92.5 98.6 82.3 101.4 106.2 98.1 81.2 96.1 101.0
22. Jobs Indices – August 2012
Base
period Saudi
Total Algeria Bahrain Egypt Jordan Kuwait Lebanon Morocco Oman Pakistan Qatar Syria Tunisia UAE
Value Arabia
for:
Achieved
Sample 4349 203 30 1043 228 130 95 124 53 143 140 720 65 109 503
siz e
JI 100.2 100.6 107.9 95.9 102.8 100.0 97.0 103.4 96.2 100.6 99.4 102.8 86.6 94.7 103.8
24. Hiring Expectancy – Overall
Base: Those Working – N= 4,349 Base: Those Working– N= 4,349
25. Current Hiring Expectancy – By Country
Will you be hiring in the nex t 3 months either for your organisation or for your clients if you are in the recruitment
field or an HR consultant?
Base: Those Working– N= 4,349
26. Future Hiring Expectancy – By Country
With regard to your future ex pectations, do you think you w ill be hiring in a year’s time from now either for your
organisation or for your clients if you are in the recruitment field or an HR consultant?
Base: Those Working– N=4,349
27. Current Hiring Expectancy – By Sector
Will you be hiring in the nex t 3 months either for your organisation or for your clients if you are in the recruitment field
or an HR consultant?
Base: Those Working– N= 4,349
28. Future Hiring Expectancy – By Sector
With regard to your future ex pectations, do you think you w ill be hiring in a year’s time from now either for your
organisation or for your clients if you are in the recruitment field or an HR consultant?
Base: Those Working– N= 4,349
29. Availability of Jobs & Required Positions
1. Please indicate the approx imate number of jobs you w ould be hiring for in the nex t 3 months
2. Which of the follow ing career levels/positions w ould you be hiring for in the nex t 3 months?
Base: Those hiring in next 3
months– N= 2,474
Base: Those hiring in next 3
months– N= 2,474
30. Availability of Jobs – By Country
Please indicate the approx imate number of jobs you w ould be hiring for in the nex t 3 months
No. of Saudi
Total Algeria Bahrain Egypt Jordan Kuw ait Lebanon Morocco O man Pakistan Q atar Syria Tunisia UAE
Jobs Arabia
Base:
Those
Hiring
2474 121 18 522 134 79 60 63 32 79 74 485 29 55 285
in 3
month
s
Less than
46 41 39 48 57 54 52 48 56 39 45 44 41 55 40
5 jobs
6 – 10
23 25 33 20 20 20 20 29 19 28 27 24 24 16 27
jobs
11 – 20
7 4 11 7 5 9 3 3 6 10 7 8 7 2 8
jobs
21 to 50
4 3 11 3 4 4 5 3 6 4 4 5 3 13 6
jobs
51 to 100
2 1 6 2 1 0 2 0 0 3 3 2 3 4 4
jobs
More than
4 5 0 3 2 4 2 3 3 3 3 5 3 2 4
100 jobs
31. Qualifications
What are the educational and academic qualifications you emphasiz e on now adays w hen looking for suitable
candidates?
Base: Those Working– N= 4,349
32. Qualifications – By Country 1/2
What are the educational and academic qualifications you emphasiz e on now adays w hen looking for suitable
candidates?
Q ualificatio Algeri Saudi
Total Bahrain Egypt Jordan Kuw ait Lebanon Morocco O man Pakistan Q atar Syria Tunisia UAE
n a Arabia
Base: 4349 203 30 1043 228 130 95 124 53 143 140 720 65 109 503
Business
Management
24 26 30 18 20 28 33 27 17 34 17 26 26 22 24
Graduation/Post
Graduation
Commerce
Graduation/Post 22 23 23 27 12 26 13 23 13 28 18 24 18 18 21
Graduation
Engineering
Graduation/Post 22 24 23 19 14 22 18 11 25 20 26 24 23 26 29
Graduation
Computer
Science 19 28 17 21 21 14 14 20 15 22 11 19 29 22 12
Qualifications
Administrative
19 24 23 14 22 19 21 14 9 20 15 21 34 21 19
Qualifications
Information
Technology
14 16 3 10 11 16 14 20 11 22 6 15 15 16 11
Graduation/Post
Graduation
33. Qualifications – By Country 2/2
What are the educational and academic qualifications you emphasiz e on now adays w hen looking for suitable
candidates?
Saudi
Q ualification Total Algeria Bahrain Egypt Jordan Kuw ait Lebanon Morocco O man Pakistan Q atar Syria Tunisia UAE
Arabia
Base: 4349 203 30 1043 228 130 95 124 53 143 140 720 65 109 503
Science
Graduation/Post 11 21 7 9 7 15 8 11 15 20 7 8 11 16 11
Graduation
Electronics/Electric
9 13 13 8 7 7 8 12 13 13 6 10 8 17 9
al Qualifications
Teaching
7 6 17 5 7 6 7 12 2 9 6 5 5 15 6
Qualifications
Law Qualifications 6 15 7 8 3 7 5 6 6 7 6 4 11 6 4
Arts
Graduation/Post 6 4 3 6 2 7 4 4 6 15 6 4 3 6 8
Graduation
Hospitality
5 2 0 6 4 5 8 8 4 6 6 3 5 6 9
Qualifications
34. Skills & Experience
1. Which of the follow ing requirements / factors do you MO ST look for in a candidate?
2. What ex perience are you ideally looking for?
Base: Those Working– N= 4,349
35. Skills – By Country 1/2
Which of the follow ing requirements / factors do you MO ST look for in a candidate?
Saudi
Skills Total Algeria Bahrain Egypt Jordan Kuwait Lebanon Morocco O man Pakistan Q atar Syria Tunisia UAE
Arabia
Base: 4349 203 30 1043 228 130 95 124 53 143 140 720 65 109 503
Good
communica
tion skills – 56 27 50 67 70 71 46 27 62 14 50 73 71 19 56
Arabic &
English
Team
player -
Cooperativ
48 36 37 52 49 49 53 37 47 51 37 51 54 31 47
e/
helpful /
flexible
Good
leadership 44 30 47 43 41 50 41 23 42 62 39 45 58 28 46
skills
Trustworth
41 43 30 42 46 43 40 35 34 42 31 39 57 34 37
y / Honest
Overall
personality
40 44 27 49 47 39 29 31 43 27 28 43 48 37 35
and
demeanour
36. Skills – By Country 2/2
Which of the follow ing requirements / factors do you MO ST look for in a candidate?
Saudi
Skills Total Algeria Bahrain Egypt Jordan Kuw ait Lebanon Morocco O man Pakistan Q atar Syria Tunisia UAE
Arabia
Base: 4349 203 30 1043 228 130 95 124 53 143 140 720 65 109 503
Ability to
work
39 28 43 42 37 40 44 22 34 45 39 39 43 21 42
under
pressure
Good
negotiatio 39 33 37 40 39 44 41 32 40 50 33 38 43 32 36
n skills
Efficient /
39 29 33 43 42 42 35 35 26 38 33 39 49 37 36
productive
Passionate
/ desire to
38 38 13 46 44 36 37 35 32 29 23 42 45 41 29
make a
difference
Good
personal 38 30 17 48 40 39 31 23 40 41 33 40 31 24 31
grooming
37. Experience – By Country 1/2
What ex perience are you ideally looking for?
Ex perien Saudi
Total Algeria Bahrain Egypt Jordan Kuw ait Lebanon Morocco O man Pakistan Q atar Syria Tunisia UAE
ce Arabia
Base: 4349 203 30 1043 228 130 95 124 53 143 140 720 65 109 503
Managerial
– ability to
40 40 40 36 38 41 43 44 45 57 34 39 42 20 39
manage a
team
Computer
30 34 27 31 29 32 20 31 26 41 29 29 29 28 27
skills
Sales and
28 22 27 31 24 35 31 33 32 24 23 30 25 22 27
Marketing
Administrati
23 28 27 19 21 24 18 20 23 42 22 23 22 22 24
ve
Mid level
experience
23 16 17 21 22 28 19 15 19 27 21 27 18 11 27
(3 to 7
years)
38. Experience – By Country 2/2
What ex perience are you ideally looking for?
Ex perien Saudi
Total Algeria Bahrain Egypt Jordan Kuw ait Lebanon Morocco O man Pakistan Q atar Syria Tunisia UAE
ce Arabia
Base: 4349 203 30 1043 228 130 95 124 53 143 140 720 65 109 503
Engineering 22 27 23 19 13 17 18 10 40 22 26 22 23 24 27
Senior level
experience
17 18 27 13 13 21 14 10 6 21 20 18 20 11 21
(7 to 10
years)
Public
speaking/Giv
ing 16 20 7 21 12 20 15 10 19 23 11 16 25 7 10
Presentation
s
Junior level
experience
13 12 17 17 14 14 15 17 8 13 11 13 6 14 12
(less than 3
years)
Very Senior
level
experience,
Department
12 11 17 11 11 12 12 13 9 8 10 12 18 6 12
Head or
Director
(More than
10 years)
39. Country & Industry Attractiveness – Overall
1. How attractive is your country of residence as a job market in comparison to other Middle East countries?
2. How attractive is your industry as a potential employer in comparison to other businesses?
Base: Those Working– N=4,349
40. Country Attractiveness
How attractive is your country of residence as a job market in comparison to other Middle East countries?
No. of Saudi
Total Algeria Bahrain Egypt Jordan Kuw ait Lebanon Morocco O man Pakistan Q atar Syria Tunisia UAE
Jobs Arabia
Base 4697 227 31 1130 257 137 104 160 59 151 144 742 73 133 534
Much
more 26 14 19 18 12 27 20 28 31 16 47 43 15 9 54
attractive
Slightly
more 12 10 19 8 9 21 12 7 17 7 13 20 4 10 16
attractive
Equally
14 15 29 11 12 25 13 10 22 16 15 14 8 17 12
attractive
Slightly less
18 23 16 26 30 17 19 18 15 26 8 8 18 25 6
attractive
Much less
17 18 13 23 25 4 25 19 3 26 6 5 36 20 5
attractive
Don’t
know/can’t 12 20 3 14 12 7 11 19 12 9 11 10 19 20 8
say
41. Most Attractive Industries
Which industries w ould you say are attracting / retaining the top talent in your country of residence today?
Base: Total Sample – N= 4,697
42. Most Attractive Industries – By Country
Which industries w ould you say are attracting / retaining the top talent in your country of residence today?
No. of Saudi
Total Algeria Bahrain Egypt Jordan Kuw ait Lebanon Morocco O man Pakistan Q atar Syria Tunisia UAE
Jobs Arabia
Base:
4697 227 31 1130 257 137 104 160 59 151 144 742 73 133 534
All
Banking /
33 23 45 32 38 40 50 26 29 44 31 34 34 24 35
Finance
Telecommu
33 32 10 41 34 27 22 31 19 34 17 35 36 37 24
nications
Construction 32 44 32 26 22 31 38 34 32 28 47 40 36 23 33
Oil, Gas &
Petrochemic 27 39 32 26 7 38 7 8 32 25 40 30 12 14 35
als
Consumer
23 30 13 26 23 27 26 24 17 24 17 24 21 24 17
Goods
43. Most Attractive Industries – By Country 2/2
Which industries w ould you say are attracting / retaining the top talent in your country of residence today?
No. of Saudi
Total Algeria Bahrain Egypt Jordan Kuw ait Lebanon Morocco O man Pakistan Q atar Syria Tunisia UAE
Jobs Arabia
Base:
4697 227 31 1130 257 137 104 160 59 151 144 742 73 133 534
All
IT 22 22 23 17 22 17 24 26 8 34 17 22 30 22 20
Tourism /
22 22 3 25 20 15 28 33 17 9 17 13 27 32 28
Hospitality
Electronics 21 25 10 26 20 27 23 23 19 15 16 23 25 21 17
Advertising 20 15 19 25 21 23 42 26 17 25 15 16 16 15 19
Medical /
Health 17 18 3 15 21 23 19 8 19 13 19 22 19 22 15
Services