Robotic Process Automation - An Overview

1. Bharadwaja Choudhury – Mohan Patro
Robotic Process Automation
Powered by www.skillitup.com

2. Robotic Process Automation
Let’s know our speaker
 Bharadwaja Choudhury, 14 Years of experience in IT industry across Hitech, Healthcare,
CENR and Insurance domain. Core activity includes service delivery across Collaboration,
Content management, Robotics Process Automation, Project Management and Data
Analytics solutions.
 Special interest includes teaching, coaching and mentoring areas of subject and keeps an
interest to specialize in the areas effective training methodologies.
 LinkedIn Profile: https://www.linkedin.com/in/bbchoudhury/

3. Robotic Process Automation
Agenda
The first rule of any technology used in a business is that automation applied to an efficient
operation will magnify the efficiency. The second is that automation applied to an inefficient
operation will magnify the inefficiency. - Bill Gates
Robotic Process Automation- An Overview
Use cases and Benefits
Selecting process for automation
Architecture Components
Development,Validation and Maintainence
Future of Automation

4. Robotic Process Automation
Overview
Robotic Process
Automation
What is a process:
A business process is an activity or
set of activities that will accomplish a
specific organizational goal.
Processes are part of business
operations, generally repetitive and
rule based in nature.
Problem areas:
High cost operations,
Error proneness requiring quality
checks, resource unavailability, non
compliance, Less innovation etc.
In Scope:
- HR, Finance, Accounting, Payroll,
Claim processing, Case processing
- SAP, Mainframe, Web, Excel, GUI
- Especially BPO Operations or
processes in Finance,
Pharmaceutical, Telecom, Banking
Business Benefits:
Productivity gain, Cost reduction in
Shared services, Error free, Business
value, 24x7 running mode
Quick Brainstorming
Think of possible processes or operations
within the industry you are working at
present and come up with specific
processes that can be automated.

5. Robotic Process Automation
Business Use Cases
Banking: Tackling financial crimes by combining RPA with other latest technologies.
Automated business process is driven by RPA.
HR & Finance: Employee onboarding & exit process, Low performing back office to high
performing ones, Managing payroll processes
IT: IT Service desk processes, activities around managing employee records
Insurance: Policy renewal process, Financial processes around policy surrender
Healthcare: Managing health records, Safety case processing

6. Robotic Process Automation
Selecting a process for automation
Process evaluation is going to be a crucial aspect in this regard. It’s not that every process that
exists is a candidate for the automation.
The bottom line is to measure the business benefits while taking a decision on selecting a
process for automation.
Resource
Viewpoint
• Ad hoc Resource availability
• Resource cost in process operation
Nature of
processes
• How frequently the process changes
• How much of change in the process
Process
Complexity
• How many steps in process
• Is it a business critical process

7. Robotic Process Automation
Typical set up of RPA implementation
RPA Execution Platform
(RPA Server, Logging DB, Control room)
Target Applications for Bots
Deployment model
Security – Disaster recovery
Governance
Performance – Active monitoring
Operations and Business SMEs
IT led RPA development team

8. Robotic Process Automation
Development and Maintenance
Development:
• May follow standard development approach of Waterfall, agile or a hybrid approach of
development.
• Defined standard coding guidelines and as defined by the chosen tool vendor
• Appropriate logging mechanism should be implemented to identify issues with running bots
Maintenance:
• May follow typical application maintenance guidelines with roles and responsibilities with
business and IT support teams.
• Enhancement on the existing bot may follow the change & release management path
• There should be a clear roadmap defined to scale up RPA implementation
Requirements
Functional &
Design Specs
Development Validation
Deploy &
Release

9. Robotic Process Automation
Current and future
• The current market seems to be around 10%
of what it could potentially be.
• Growth of current 5 Billion RPA market at
more than 60% a year
• From rule based to advanced cognitive
learning allowing untouched processes now
• Process automation integrated with machine
learning and AI
• Huge scope for all kinds of roles especially
RPA developers
• Career growth in terms of advanced trainings
and certifications from product vendors
Image taken from Automation Anywhere

10. Thank You
For more details/feedback/comments, please free to contact mail2skillitup@gmail.com