1. Welcome

2. Navigating Through Uncertainties of Risk Dr Goh Moh Heng PhD BCCE DRCE BCCLA President 2

3. BCM Institute Started in January 2005. Provide competency based BC-DR training to all levels. Certify BC-DR professionals globally. Started Certification programme in April 2007. More than 1500 professionals from 850 organizations and 40 countries.

4. Professional Certification Business Continuity IT Disaster Recovery BCM Audit Membership

5. Business Continuity Management or Risk Management? Aligning Expectations for Business Strategies Dr. Goh Moh Heng PhD BCCE DRCE BCCLAPresident, BCM Institute and Managing Director, GMH Continuity Architects

6. Agenda BC Planning Methodology Risk Analysis and Review Risk Assessment Process Step-by-stepAchieving Certification

7. BCM Planning Methodology Source: Goh, Moh Heng (2008): Analyzing and Review the Risk for Business Continuity Planning ISBN: 978-981-05-9215-8

8. Risk Analysis & Review

11. Identify Threats Man-Made Toxic and radioactive contamination Sabotage (both external and internal) Riot, civil disorder and coup Fraud and embezzlement Accidental explosion (on and offsite) Water leak and plumbing failure Workplace violence Terrorism Aircraft crash Vandalism Arson Physical asset theft Misuse of resources Building and physical security weakness Fire Natural Tornado (wind storm) Thunderstorm and hail storm Lightning and electrical storm Snow and winter ice storm Typhoon and hurricane Flood and other water-based incident Earthquake Mudslide Volcanic eruption and ash fallout Tsunami Large natural fire Epidemic and pandemic

12. Identify Threats Business Power outage Labor dispute Employee turnover and single point of failure Unavailability of key personnel Human error Gas outage Water outage Loss of transportation Single source suppliers Information Technology Voice and data telecommunication failure IT equipment failure Human error from programmers and users Security vulnerability Data and software sabotage In-house developed application failure HVAC failure Defective software

13. Analyse Risks Estimate the risk likelihood of occurrence Identify risk impact of the threat materializing Determine risk (rating) level

14. Descriptor: Risk Likelihood of Event

15. Descriptor: Risk Impact of Event

16. Risk Analysis Process Controls What is cost for the Controls to be implemented? What Controls are in place? Risk Rating What is the potential loss exposures to business? How does the threat affect business operations? What is the likelihood that the threat will adversely affect business operations? Threats Risk Likelihood What is the effects on people, infrastructure, facilities, and systems? Risk Impact What are the adverse events that can occur?

17. Risk Evaluation Assess Risk Rating and prioritized for further treatment

18. Risk Rating andLevel Matrix

19. Risk Evaluation: Risk Rating

20. Evaluation Criteria Criteria Examples: People Processes Infrastructure Weighting for different criteria

21. Risk Treatment Explore Risk Treatment Strategies for risks deemed unacceptable Document reasons for selection of strategy for each risk treatment

22. Risk Analysis Process Controls What is cost for the Controls to be implemented? What Controls are in place? What risk treatment? Risk Rating What is the potential loss exposures to business? How does the threat affect business operations? What is the likelihood that the threat will adversely affect business operations? Threats Risk Likelihood What is the effects on people, infrastructure, facilities, and systems? Risk Impact What are the adverse events that can occur?

23. Risk Treatment Strategies Risk Acceptance Risk Avoidance Risk Transfer Risk Reduction

24. Risk Treatment Strategies Transfer Avoid Reduce / Active Control Reduce (if Cost Justifiable) Accept

25. Risk Reduction Fire Pandemic Business Continuity Plan (BCP)

26. Risk Analysis and Business Continuity Planning Process Risk Treatment Strategies Treatment for risks that could potentially interrupt business operations

27. Risk Treatment 27 04-

28. Implement & Monitor Present Recommendations to management for approval Implement recommendations Monitor results Adjust as necessary

29. Risk Analysis Process

31. THANK YOU Dr Goh Moh Heng President Mobile: +65 96711022 Tel: +65 63231500 Fax: +65 63230933 Email: moh_heng@bcm-institute.org