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CONTENT IS STILL KING: BEST 
PRACTICES FOR CREATING AND 
DISTRIBUTING QUALITY CONTENT 
Scott Mozarsky 
President – Cross Platform Businesses
A LITTLE ABOUT ME 
8 years running Media and Information 
Services organizations that provide marketing 
services and earned media solutions
BLOOMBERG BNA 
• Bloomberg BNA is a leading source of legal, tax, 
regulatory, and business information for professionals. 
• Our network of more than 2,500 reporters, 
correspondents, and leading practitioners deliver 
expert analysis, news, practice tools, and guidance — 
the information that matters most to our customers. 
• Bloomberg BNA’s authoritative coverage spans the full 
range of legal practice areas, including tax & 
accounting, labor & employment, intellectual property, 
banking & securities, employee benefits, health care, 
privacy & data security, human resources, and 
environment, health & safety.
WHAT IS 
CONTENT 
MARKETING???
THE VALUE EXCHANGE 
LAW FIRM 
Currency = Content 
AUDIENCE 
Currency = Personal Info 
Jane Smith 
General Counsel 
XYZ Corp. 
A firm continuously delivers 
valuable content establishing 
its worth to the audience 
The audience trusts the firm 
enough to identify themselves & 
grant permission for engagement
CONTENT TYPES 
White Papers 
Content 
Videos 
Infographics 
Blogs 
Presentations 
Articles 
Native 
Advertising 
E-Books 
Newsletters 
Custom 
Research 
Digital 
Magazines
1 
CREATING QUALITY 
CONTENT
I am herewith returning 
the stipulation to dismiss 
in the above entitled 
matter; the same being 
duly executed by me. 
?
I am way too busy 
to draft an article or 
white paper. I need to 
get to 3,000 billable 
hours a year!!! 
?
I can’t generate 
a blog post about today’s 
news. It takes time. I 
need to check citations, 
proofread and have a 
few people internally 
review it. 
?
HOW TO CREATE A CONTENT 
CULTURE AT YOUR FIRM 
Encourage Content In 
Different Formats 
Blogs, Videos, Infographics, 
White Papers, Slideshows, Data 
Play to Their Egos 
Lawyers have large egos; producing 
content establishes them as a 
thought leader 
Play to Their Wallets 
Share data with attorneys regarding 
the ROI associated 
with content marketing 
Unleash Their Competitive Spirit 
Lawyers don’t like to lose 
Outsource Content Production 
Abundance of available specialists and 
content marketing platforms 
Make It Easy 
Lawyers like to draft using forms from 
prior work; the same can be used for 
content marketing purposes
ADDING THE CLIENT’S VOICE 
INTO CONTENT 
It starts with LISTENING 
Client 
FAQs 
What questions do 
your partners and 
associates hear most 
often? 
Incoming 
Search Terms 
What are the most 
popular keywords & 
phrases bringing 
searchers to your 
site? 
Social Media 
Channels 
• Twitter hashtags # 
• LinkedIn groups 
• Relevant blogs 
• Anywhere your 
audience 
is talking
8 TIPS FOR CREATING 
GREAT WEB VIDEOS 
Know your audience 
Define who you want to watch 
your video 
Keep it simple 
The most effective messages 
are easy to understand 
“Evergreen” for longevity 
Unless you’re covering breaking news, 
avoid dates or other timely references 
Choose a format 
News style, how-to or corporate 
Be creative & engaging 
Use familiar language and scenarios; 
don’t over-script 
Keep it brief 
Consider breaking anything over 
3 minutes into smaller segments 
Provide a clear call to action 
Make it clear what you want your 
audience to do after watching 
Hire a production professional 
They can help you with planning, 
execution and post-production
2 
IF YOU BUILD IT, THEY 
WON’T NECESSARILY COME: 
MAXIMIZING ENGAGEMENT
SOME RELEVANT QUOTES 
• “If you build it, [they] will come” 
-Shoeless Joe Jackson, Field 
of Dreams 
• “Eighty Percent of Success is Just Showing Up” 
-Woody Allen 
• “ News is something somebody doesn’t want 
printed; all else is advertising” 
-William Randolph Hearst
YOUR TARGET AUDIENCE 
People 
You 
Know 
People 
You Used 
to Know 
People 
You Don’t 
Know
ENGAGEMENT MECHANISMS 
Live Events 
Platforms 
Broadcast 
Email 
Press 
Releases 
Blogs 
Display 
Advertising 
Display (Banners) 
Advertising 
Print 
Newsletters 
Online 
Communities 
Aggregators 
Search 
Engine 
Marketing 
Website
CONSISTENT MESSAGING ACROSS POE 
OWNED 
MEDIA 
EARNED 
MEDIA 
PAID 
MEDIA 
A brand pays to 
place ad or content 
in a channel to 
drive conversation 
SOCIAL + SEARCH + MOBILE 
forward. 
Publicity gained 
through influencer 
promotion, 
including shares, 
likes & tweets. 
Brand published 
content to drive 
earned media and 
sustain buzz 
around brand. 
• Advertising 
• Events 
• Direct 
Marketing 
• Press pickup 
• Blog mention 
• Social sharing 
• Word of mouth 
• Firm blogs 
• Firm website 
• Firm social 
accounts
MAP YOUR CONTENT TO THE 
CLIENT’S BUYING PROCESS 
AWARENESS 
Ads 
Press releases 
Establishing Experts 
Social media 
CONSIDERATION 
Blog posts 
White papers 
Articles 
Webinars 
PREFERENCE 
Case studies 
Testimonials 
CHOICE 
Consultation 
Out reach 
22
2A 
YOUR WEBSITE
Audiences will spend more time on your site 
- and click more often - if it contains multimedia 
elements such as videos, photos and charts.
Publishing content and fostering its interaction can have a 
powerful impact on your site’s organic search rank 
GET 
SOCIAL 
Social interactions with 
your content sends potent 
signals to search engines 
indicating that people are 
finding it useful 
KEEP IT 
FRESH 
Offering fresh and current 
information gives search 
engines incentive to come 
back to your site repeatedly
2B 
EARNED MEDIA 
AMPLIFICATION
There are journalists 
& bloggers being 
followed by the 
specific audiences 
you want to reach. 
Target these 
influencers 
to get your 
content to their 
audiences.
LINK TO PAPER
NEWSJACKING: 
To publish news and other 
content that provides insight or 
commentary around topical 
news conversations
Establish your expertise 
on timely topics 
Be heard by new and existing 
audiences following these 
conversations 
Get noticed by influencers 
looking for expert sources
Establish expert profiles for your attorneys on platforms that can 
get them interviewed and quoted by relevant journalists and bloggers. 
EXPERT 
Tax Law 
EXPERT 
Criminal Law 
EXPERT 
Immigration Law
Your clients and potential clients are there, 
so engage with them and establish your attorneys 
as the authorities on relevant topics.
THANK YOU

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Content is still King: A look at best practices for creating and distributing quality Content - BDI 10/15 Social Media Marketing Summit for Law Firms

  • 1. CONTENT IS STILL KING: BEST PRACTICES FOR CREATING AND DISTRIBUTING QUALITY CONTENT Scott Mozarsky President – Cross Platform Businesses
  • 2. A LITTLE ABOUT ME 8 years running Media and Information Services organizations that provide marketing services and earned media solutions
  • 3. BLOOMBERG BNA • Bloomberg BNA is a leading source of legal, tax, regulatory, and business information for professionals. • Our network of more than 2,500 reporters, correspondents, and leading practitioners deliver expert analysis, news, practice tools, and guidance — the information that matters most to our customers. • Bloomberg BNA’s authoritative coverage spans the full range of legal practice areas, including tax & accounting, labor & employment, intellectual property, banking & securities, employee benefits, health care, privacy & data security, human resources, and environment, health & safety.
  • 4. WHAT IS CONTENT MARKETING???
  • 5.
  • 6.
  • 7.
  • 8. THE VALUE EXCHANGE LAW FIRM Currency = Content AUDIENCE Currency = Personal Info Jane Smith General Counsel XYZ Corp. A firm continuously delivers valuable content establishing its worth to the audience The audience trusts the firm enough to identify themselves & grant permission for engagement
  • 9. CONTENT TYPES White Papers Content Videos Infographics Blogs Presentations Articles Native Advertising E-Books Newsletters Custom Research Digital Magazines
  • 11. I am herewith returning the stipulation to dismiss in the above entitled matter; the same being duly executed by me. ?
  • 12. I am way too busy to draft an article or white paper. I need to get to 3,000 billable hours a year!!! ?
  • 13. I can’t generate a blog post about today’s news. It takes time. I need to check citations, proofread and have a few people internally review it. ?
  • 14. HOW TO CREATE A CONTENT CULTURE AT YOUR FIRM Encourage Content In Different Formats Blogs, Videos, Infographics, White Papers, Slideshows, Data Play to Their Egos Lawyers have large egos; producing content establishes them as a thought leader Play to Their Wallets Share data with attorneys regarding the ROI associated with content marketing Unleash Their Competitive Spirit Lawyers don’t like to lose Outsource Content Production Abundance of available specialists and content marketing platforms Make It Easy Lawyers like to draft using forms from prior work; the same can be used for content marketing purposes
  • 15. ADDING THE CLIENT’S VOICE INTO CONTENT It starts with LISTENING Client FAQs What questions do your partners and associates hear most often? Incoming Search Terms What are the most popular keywords & phrases bringing searchers to your site? Social Media Channels • Twitter hashtags # • LinkedIn groups • Relevant blogs • Anywhere your audience is talking
  • 16. 8 TIPS FOR CREATING GREAT WEB VIDEOS Know your audience Define who you want to watch your video Keep it simple The most effective messages are easy to understand “Evergreen” for longevity Unless you’re covering breaking news, avoid dates or other timely references Choose a format News style, how-to or corporate Be creative & engaging Use familiar language and scenarios; don’t over-script Keep it brief Consider breaking anything over 3 minutes into smaller segments Provide a clear call to action Make it clear what you want your audience to do after watching Hire a production professional They can help you with planning, execution and post-production
  • 17. 2 IF YOU BUILD IT, THEY WON’T NECESSARILY COME: MAXIMIZING ENGAGEMENT
  • 18. SOME RELEVANT QUOTES • “If you build it, [they] will come” -Shoeless Joe Jackson, Field of Dreams • “Eighty Percent of Success is Just Showing Up” -Woody Allen • “ News is something somebody doesn’t want printed; all else is advertising” -William Randolph Hearst
  • 19. YOUR TARGET AUDIENCE People You Know People You Used to Know People You Don’t Know
  • 20. ENGAGEMENT MECHANISMS Live Events Platforms Broadcast Email Press Releases Blogs Display Advertising Display (Banners) Advertising Print Newsletters Online Communities Aggregators Search Engine Marketing Website
  • 21. CONSISTENT MESSAGING ACROSS POE OWNED MEDIA EARNED MEDIA PAID MEDIA A brand pays to place ad or content in a channel to drive conversation SOCIAL + SEARCH + MOBILE forward. Publicity gained through influencer promotion, including shares, likes & tweets. Brand published content to drive earned media and sustain buzz around brand. • Advertising • Events • Direct Marketing • Press pickup • Blog mention • Social sharing • Word of mouth • Firm blogs • Firm website • Firm social accounts
  • 22. MAP YOUR CONTENT TO THE CLIENT’S BUYING PROCESS AWARENESS Ads Press releases Establishing Experts Social media CONSIDERATION Blog posts White papers Articles Webinars PREFERENCE Case studies Testimonials CHOICE Consultation Out reach 22
  • 24. Audiences will spend more time on your site - and click more often - if it contains multimedia elements such as videos, photos and charts.
  • 25.
  • 26. Publishing content and fostering its interaction can have a powerful impact on your site’s organic search rank GET SOCIAL Social interactions with your content sends potent signals to search engines indicating that people are finding it useful KEEP IT FRESH Offering fresh and current information gives search engines incentive to come back to your site repeatedly
  • 27. 2B EARNED MEDIA AMPLIFICATION
  • 28. There are journalists & bloggers being followed by the specific audiences you want to reach. Target these influencers to get your content to their audiences.
  • 30.
  • 31. NEWSJACKING: To publish news and other content that provides insight or commentary around topical news conversations
  • 32. Establish your expertise on timely topics Be heard by new and existing audiences following these conversations Get noticed by influencers looking for expert sources
  • 33.
  • 34. Establish expert profiles for your attorneys on platforms that can get them interviewed and quoted by relevant journalists and bloggers. EXPERT Tax Law EXPERT Criminal Law EXPERT Immigration Law
  • 35. Your clients and potential clients are there, so engage with them and establish your attorneys as the authorities on relevant topics.