Personal Information
Entreprise/Lieu de travail
Central Region, Denmark Denmark
Profession
Service Designer, Author, Speaker, Consultant
Secteur d’activité
Apparel / Fashion
Site Web
www.bechmann.info
À propos
Author of "Service er marketing" (Gyldendal Business, Copenhagen, 2012). The book was called "... one of the most important management books written in Danish” by the newspaper Berlingske. Søren have also written the first Danish book about service design: "Servicedesign" (Gyldendal Akademisk, Copenhagen, 2010). And "Gør kunden god igen" (Gyldendal Business, Copenhagen, 2014) – written with Pernille Hirshals.
He is the founder of Service Design Institute. He helps companies develop attractive and effective customer experiences across all touchpoints – based on customer insight, business understanding, technological know how and communication skills.
Søren have spent 25 years as an comm...
Mots-clés
service
service design
2010
sdc2010
berlin
service design network
Tout plus
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il y a 14 ans
Personal Information
Entreprise/Lieu de travail
Central Region, Denmark Denmark
Profession
Service Designer, Author, Speaker, Consultant
Secteur d’activité
Apparel / Fashion
Site Web
www.bechmann.info
À propos
Author of "Service er marketing" (Gyldendal Business, Copenhagen, 2012). The book was called "... one of the most important management books written in Danish” by the newspaper Berlingske. Søren have also written the first Danish book about service design: "Servicedesign" (Gyldendal Akademisk, Copenhagen, 2010). And "Gør kunden god igen" (Gyldendal Business, Copenhagen, 2014) – written with Pernille Hirshals.
He is the founder of Service Design Institute. He helps companies develop attractive and effective customer experiences across all touchpoints – based on customer insight, business understanding, technological know how and communication skills.
Søren have spent 25 years as an comm...
Mots-clés
service
service design
2010
sdc2010
berlin
service design network
Tout plus