Personal Information
Entreprise/Lieu de travail
Boston, MA United States
Secteur d’activité
Technology / Software / Internet
Site Web
www.pointillist.com
À propos
Pointillist is an industry-leading provider of an innovative SaaS customer journey analytics platform. Employing cutting-edge artificial intelligence and machine learning technology, Pointillist enables the world’s leading CX and marketing teams to connect the dots between customer interactions and business outcomes across channels, programs, and time. We make it easy for organizations to discover and optimize the experiences that matter to their customers and their company.
Mots-clés
customer analytics
customer journey analytics
customer experience
customer journey
customer journey orchestration
cx metrics
cx measurement
customer service
personalization
customer journey mapping
customer experience software
customer journey management
contact center management
call center volume
call center
contact center
customer churn
customer retention
journey analytics
customer experience measurement
customer engagement
customer lifetime value
digital engagement platform
data visualization
business intelligence
analytics technology
customer data platform
customer data
analytics software
customer relationship management
travel and tourism
saas
analytics
crm
insights
ecommerce
digital marketing
télécommunications
marketing
software
tourism
travel
retail
marketing automation
telecom
financial services
Tout plus
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