1. Roadmap Realization
2020 and new cool stuff
that will be launched by
the end of 2020
Learn what makes SALESmanago Unique and why our
customers love us.
Piotr Uryga, IT Director
2. 35%
Revenue growth
H1-19/20
European technology leader & global challenger in
advanced data-driven B2C customer engagement
The only no-code platform harnessing the full power of first- and zero-party data, combining
advanced analytics and AI automation to deliver highly configurable personalised experiences,
across a comprehensive range of natively built and integrated marketing execution channels.
$13m
Revenue run-rate
Q2-20 ($14m ARR)
2 billion
Tracked monthly
website visits
45,000
Database
transactions
per second
15 billion
Events processed
monthly
600m
Customer
contacts
3. SALESmanago – an enterprise-ready big data solution
Processing and storing huge amounts of data
145 m
emails delivered
daily
850 m
visits on customer
websites daily
165 k
database
transactions
per second
25 bn
events processed
monthly
1,280 IP
addresses
monitored for
highest
deliverability
350
services &
microservices
120
servers and
GCP
TIER 3
data
center
99.99%
platform up-
time
3,000
monitored
services
4. No need to integrate with third-party applications
as the SALESmanago suite contains all necessary
tools
Special dedicated solutions and approach
designed
for specific industries and verticals
One new major feature implemented per month,
with 56 highly motivated tech employees
ensuring continued tech leadership
Tools are ready-to-use ("no-code-platform") – full
platform implementation within two months (POC1
conversion 95%)
Almost 1 billion of customer profiles and 40k
events per second all powered by machine
learning and AI
Technology framework allows customers to make
advanced configurations based on simple
changes
Driving the hyperpersonalisation engine:
key sources of sustainable competitive advantage
Decisioning
Design
Distribution
Data
End-to-end
personalisation
growth factory
Native feature
richness
Time to market
Verticalisation
Best time to
value
AI-driven
Agility
Rapid onboarding and first class customer service
Customer
service
Note: 1. POC = Proof of Concept
5. Rapid speed of feature roll-up and development
www.salesmanago.com · 5
Release timeline and short-term roadmap
▪ Recommendation frames wizard
▪ Basic pop-up wizard
▪ New drag & drop email designer
▪ New images gallery
▪ Rich web push
▪ Live chat
▪ New abandoned cart wizard
▪ New dynamic recommendations
wizard
▪ Basic contact form wizard
▪ Dynamic web push notifications
▪ Products gallery
▪ Integration with GTM
▪ Analytics in Live Chat
▪ Live Chat with Automatic Sales
Chat Bot
▪ Consents forms module
▪ AI Dashboard
▪ New contact card
▪ Business dashboard (marketing &
sales)
▪ New workflows
▪ Business dashboard (transactional
data)
▪ Email Subject AI Grader
▪ User ID
▪ Revenue Attribution
▪ Product Analytics
▪ A/B/X in automation rules and
workflows
▪ Website Automation Rules
▪ New HTML email wizard
▪ New unsubscribe page wizard
▪ Dynamic Segments
▪ Deep behavioural profiling
▪ Website Automation in automation rule and workflows
▪ Mobile Marketing with WhatsApp and Viber
▪ New Live Chat 2.0
▪ New image pop-up wizard
▪ Social proof wizard
▪ New AI recommendation & Machine Learning Engine -
Copernicus
▪ Churn & CLV Prediction analytics
2018
2017
2019
2020
7. Churn prediction
Use predictions of customer
actions in automation processes
for individual contacts and in mass
campaigns thanks to
segmentation based on the
probability of events.
8. Social Proof Creator
Create unique, interactive
customer experience in the buying
process by displaying simple
notifications on the product page
that show other user’s interest in
this product.
9. Popup with image creator
The contact form is an effective
way of generating leads within
your own website. In Express
PopUp Designer you can easily
create functional and effective
pop-up forms.
10. Mobile Marketing 2.0 - new communication
channels
Thanks to the Mobile Marketing
module, you can expand the
communication with your
database contacts by sending
SMS and text messages via
WhatsApp and Viber.
11. Dynamic Segments - tags and contact details
Dynamic Segments is an
advanced tool allowing you to
create and update in the real-time,
the groups of contacts, meeting
given set of criteria, including:
● CRM data,
● behavioral
● transactional data,
at the given moment.
12. Livechat 2.0
SALESmanago Live Chat is an
Enterprise solution with advanced
functionalities based on AI for
large eCommerces.
The intuitive wizard allows you to
design a chat window perfectly
suited to your website with
extensive customization options.
13. Live Chat Bot
Chat Bots – an artificial
intelligence you can create
yourself!
Set the Bot that will talk to your
customers and help them in
shopping.
14. Revenue analytics for every communication channel
You can find out which channels
and which campaigns generate
the best revenue and how
SALESmanago helps to increase
sales. What is more, you can see
clearly which products are
bestsellers in your shop.
15. Deep Behavioural Profiling
Monitor and save information
about all customer interactions
with the store and a specific
product.
Measure interest and personalize
communication with customers
based on what they are actually
looking for.
16. Conditional personalization in emails
Use dynamic conditions to
personalize emails and generate
unique content for each customer
- no coding required!
17. Email Marketing Dashboard
SALESmanago’s Analytical
Dashboards is a favorite tool of
every CEO, owner or a manager in
the company.
In one place, the Marketing
Automation system shows
comprehensive analytics about
whole Email Marketing process.
19. Advanced popup creator
Advanced Pop-up Creator is a tool
that facilitates the creation of pop-
up and exit pop-up forms.
It is a complete tool for acquiring
new contacts on the website
20. Email designer for mobile
Creating emails has never been
easier.
The new, streamlined email
designer lets you make beautiful,
responsive email templates in no
time - for mobile version also!
21. Command Center
One to rule them all - new feature
where you can plan and verify
whole process working on your
account.
22. AI Search Engine
AI Driven Search Engine for your
ecommerce - suggest best
matched products using Natural
Language Processing.
23. DMP Integration - Google Ads & Adform
Data Management Platforms
integration with Google Ads &
Adform - whole campaigns in one
place.
24. CRM Dashboard
It shows the basic information
about the status and activity of the
contact’s database in
SALESmanago Marketing
Automation system.
It allows you to keep track of the
basic parameters and to monitor
the rate of its change.
25. Loyalty Program
Probably all of us had the
opportunity to meet with the
loyalty program while doing even
everyday shopping.
Now you can manage this in
SALESmanago.