Plantronics supraplus wireless user guide

1. WARRANTY
Limited Warranty
• This warranty covers defects in materials and workmanship of products manufactured,
sold or certified by Plantronics which were purchased and used in the United States.
• This warranty lasts for one year from the date of purchase of the products.
• This warranty extends to you only if you are the end user with the original purchase
receipt.
• We will, at our option, repair or replace the products that do not conform to the
warranty. We may use functionally equivalent reconditioned/refurbished/remanufactured/
pre-owned or new products or parts.
• To obtain service in the U.S., contact Plantronics at (800) 544-4660 ext. 5538.
• THIS IS PLANTRONICS’ COMPLETE WARRANTY FOR THE PRODUCTS.
• This warranty gives you specific legal rights, and you may also have other rights that
vary from state to state. Please contact your dealer or our service center for the full
details of our limited warranty, including items not covered by this limited warranty.
USER GUIDE_
MAINTENANCE
1. Replace voice tube every 6-9 months (voice tube models only).
2. Unplug the unit from the telephone and the AC charger from the power source
before cleaning.
3. Clean the equipment with a damp (not wet) cloth.
4. Do not use solvents or other cleaning agents.
TECHNICAL SUPPORT
The Plantronics Technical Assistance Center is ready to assist you! Dial (800) 544-4660 ext.
5538, or visit the support section of our website at www.plantronics.com/support.
S O U N D I N N O VAT I O N
Plantronics Inc.
345 Encinal Street
Santa Cruz, CA 95060 USA
Tel: (800) 544-4660
www.plantronics.com
© 2006 Plantronics, Inc. All rights reserved. Plantronics, the logo design, IntelliStand, Plantronics Sound
Innovation, SupraPlus, and the voice tube clear color and shape trade dress are trademarks or registered
trademarks of Plantronics, Inc. All other trademarks are the property of their respective owners.
Patents U.S. 5,210,791: 6,735,453; 6,923,688; D469,756; Australia 147229; France 651,857-651,865;
Germany 40108524.4; GB Regd.Des.No. 2104923 and Patents Pending.
Printed in China.
71677-01 (01.06)
SupraPlus® Wireless
......................................................................................
PROFESSIONAL HEADSET SYSTEM

2. TABLE OF CONTENTS
PACKAGE CONTENTS
Package Contents
3
Features
4
Setup
6
Setup – Handset Lifter (Optional)
8
Charging
9
Positioning
9
Adjusting Fit
10
Making/Answering/Ending Calls
11
Checking Compatibility
13
Volume
14
Headset Controls
16
Base Indicator Lights
17
Troubleshooting
18
Subscription
20
System Reset
20
Voice Tube Replacement
20
Battery Replacement
21
Additional Parts (if required)
22
Regulatory Notices
(One model included in each package—all available models shown.)
10
Multi-shift Pairing
Headset
23
Register Your Product Online
Monaural
Voice Tube
Binaural
Voice Tube
Binaural
Noise-canceling
Monaural
Noise-canceling
Removable
Comfort Pad
Alternative Ear
Cushions
Spare
Voice Tube
Base
Telephone Cord
Handset Lifter
AC Charger
Additional parts (if required). Details on page 22.
(Optional)
Visit www.plantronics.com/productregistration to register your product online so we can
provide you with the best possible service and technical support.
Ringer
Microphone
2
Extender Arm
with Stabilizers
For
Nortel i2004
phones only
3

3. FEATURES
FEATURES
Base - Bottom View
Base - Bottom View
Base - Top View
Base - Top View
Telephone Handset
Telephone Handset
Jack
Jack
Front:
Front:
Indicator Lights
Indicator Lights
Talking (Green)
Talking (Green)
Power (Red)
Power (Red)
Charging (Amber)
Charging (Amber)
Handset Lifter Jack
Handset Lifter Jack
AC AC Charging Jack
Charging Jack
Telephone Cord Jack
Telephone Cord Jack
Speaking Volume
Speaking Volume
Major Adjust
Major Adjust
Charging Cradle
Charging Cradle
Headset
Headset
Telephone
Telephone
Configuration Dial
Configuration Dial
Talk Indicator Light
Talk Indicator Light
Rear:
Rear:
Listening Volume
Listening Volume
Speaking Volume
Speaking Volume
Minor Adjust
Minor Adjust
Call Control Button
Call Control Button
IntelliStand™
IntelliStand™
On/Off Switch
On/Off Switch
(to(to automate
automate
call control button)
call control button)
Listening Volume
Listening Volume
Major Adjust
Major Adjust
Telephone Cord
Telephone Cord
Voice Tube or or
Voice Tube
Noise-Canceling
Noise-Canceling
Microphone
Microphone
Handset Lifter
Handset Lifter
Mute
Mute
Handset Lifter Arm
Handset Lifter Arm
Power Cord
Power Cord
Ringer Microphone
Ringer Microphone
Jack (remove cover)
Jack (remove cover)
Height Switch
Height Switch
Accessory Jack
Accessory Jack
4
5

4. SETUP
1
Unplug the handset cord from phone.
SETUP
2
Plug the telephone cord that is connected
to the SupraPlus base into the handset
jack on the phone.
Base - Bottom View
4A
3A
!
9v
CAUTION: Your phone may have two similar
jacks. Put the cord only in the jack from
which the handset came.
3
4
D
C
Plug the handset cord into the
handset jack in the base.
Push in until it clicks.
A
B
Plug the AC charger into the
base’s AC charging jack.
Push in firmly.
Complete
Plug the handset cord into the handset
jack in the bottom of the base.
See step 3A for detailed location.
NOTE: The access to the handset jack is
fairly small. If you have large hands you may
want to ask someone with smaller fingers
to do this step.
6
Plug the AC charger into an outlet and
into the base’s AC charging jack.
See step 4A for detailed location.
7

5. SETUP—HANDSET LIFTER (Optional)
1
CHARGING
2
1. Slide headset into charging cradle;
the earpiece with the microphone
goes into the cradle.
2. Gently press down on the headset
to ensure that headset is in correct
position. Amber charge indicator
light on base will flash while
charging and will change to solid
amber when fully charged.
1
2
• 20 minutes = minimum
chargeto continue setup
• 3 hours = full charge
1. Plug handset lifter power cord into handset lifter jack on base. Push firmly into
base.
2. Position handset lifter under the handset on your phone. Verify that the lifter is
located on top of the telephone speaker. If not, you will need to attach the ringer
microphone as described on page 22.
POSITIONING
NOTE: Remove only a tiny piece of mounting tape backing to temporarily stick lifter into
position; you may need to move it later.
12
”
6“
3
IntelliStand™
off
IntelliStand
on
Set the IntelliStand switch to
IntelliStand off (—) if you
want to control the handset
lifter with the call control
button on your headset.
The minimum recommended separation distance is shown above.
Set the IntelliStand switch to
IntelliStand on (=) if you want
the handset to automatically
pick up when you take the
headset off the charging cradle.
8
Important: Incorrect positioning can cause noise and interference problems.
9

6. ADJUSTING FIT
MAKING/ANSWERING/ENDING CALLS
Without Handset lifter
1
2
1
NOTE: Depending on preference, you
can replace the pre-installed
leatherette ear cushions with the
alternative foam cushions included.
2
1. Adjust headband to fit.
2. Rotate voice tube or noise-canceling microphone until it is pointed towards your chin.
MULTI-SHIFT PAIRING
To make a call:
1. Take your handset off-hook. Dial tone should sound through handset (if not, check
compatibility—see page 13).
2
1
Enable
2. Press the call control button on the headset, then dial using the telephone keypad.
OR
Disable
To answer a call:
1. Take the handset off-hook.
2. Press the call control button on the headset to answer a call.
To end a call, press the call control button on the headset, then hang up the handset.
NOTE: If either you or the recipient have trouble hearing, please check compatibility (page 13).
1. To pair another headset to the same base, you must first enable the multi-shift
pairing feature. Long press (5 sec.) the speaking volume minor adjust up button on
back of base until the power indicator light flashes.
2. Place a charged headset in charging cradle and red indicator light on base will flash
for 2 seconds if the multi-shift pairing feature is enabled. Within 10 seconds of doing
so, press either the "+" or "-" listening volume button for 3 seconds until
the headset talk indicator lights to indicate pairing mode, and goes out after
successful pairing. Repeat steps 1 and 2 if headset and base do not link when call
control button is pressed.
NOTE: Only the last paired headset will work with the base. You must NOT be in talk mode (i.e.
on a call) to enable or disable this feature.
To disable the multi-shift pairing feature, long press (5 sec.) the speaking volume minor
adjust down button until the power indicator light flashes.
10
11

7. MAKING/ANSWERING/ENDING CALLS
With Handset Lifter (Optional)
With Handset Lifter (Optional)
CHECKING COMPATIBILITY
NOTE: The compatibility setting of “1” is set at the factory to work with most phones. However,
if you do not hear a dial tone, if either you or the recipient is having trouble hearing, or if you
experience buzzing/hissing, please follow the directions below.
2
3
4
1
1
1
1. Press the call control button on headset to activate handset lifter and lift handset
from phone. Dial tone should sound if the handset is raised high enough.
1
2
4
To first test proper set up of the handset lifter:
3
2
2
2. If no dial tone, adjust handset lifter height switch or reposition lifter under handset.
If you still do not hear a dial tone, you may need to insert extender arm (see page
22) or check compatibility (page 13).
Use mounting tape to secure handset lifter in position.
2
2
If you cannot hear a dial tone through your headset, use a coin or small screwdriver to
turn the telephone configuration dial until you can. Make sure that a number is aligned
with the position indicator.
Place a call to someone you know. While speaking, turn the configuration dial through
the four positions. Select the position that provides the best sound quality for both you and
the recipient.
1
1
To make/answer a call:
1. Press the call control button to raise the handset lifter.
2. Use the telephone keypad to dial the number.
To end a call, press the call control button to lower the handset lifter. (Phone will hang up.)
NOTE: If either you or the recipient have trouble hearing, please check compatibility (page 13).
12
13

8. LISTENING VOLUME
SPEAKING VOLUME
NOTE: Be sure to set your telephone’s volume at the mid range before adjusting the SupraPlus™
Wireless volume.
Minor Adjust
Major Adjust
Minor Adjust
Major Adjust
Headset Mute
Use the speaking volume minor adjust
control on the back of the base for minor
incremental adjustments.
Push on the “+” and “–” buttons to adjust
listening volume in minor incremental
adjustments.
Use listening volume major adjust
control on the back of the base for large
incremental adjustments.
Use the speaking volume major adjust
control on the bottom of the base for large
incremental adjustments.
NOTE: You must be in talk mode (i.e. on a
call) to adjust.
NOTE:
A is the lowest setting.
B is the most common setting.
D is the loudest setting.
NOTE: 1 is the loudest setting.
4 is the lowest setting.
Headset Mute
To mute headset, press the mute button straight in.
Press again to unmute.
Talk indicator light on base will flash while muted.
You will hear 3 rapid beeps every 30 seconds to indicate
that mute is on.
14
15

9. HEADSET CONTROLS
BASE INDICATOR LIGHTS
Indicator Lights
Talking/Muted (Green)
Power (Red)
Charging (Amber)
Base Features
Feature
Action
Tone
Listening volume
minor adjust
Press + to increase Ascending/descending
tones
or – to decrease
Mute
Short key press
Action
Tone
Listening volume
Action
major adjust
Light
Slide switch
Increase in
overall volume
Charging
Flashes amber
No tone
Slide switch
Solid amber
Power
Speaking volume
Talking
Solid red Single tone,
Short key press
3 tones at limit
Solid green
Muted
Feature
Flashes green
1
2
3
4
D
C
B
3 mid tones = Mute
3 low tones = Unmute
NOTE: Tones repeat every
30 seconds when muted.
Key
A
Key
Speaking volume
major adjust
Fully Charged
minor adjust
Answering/
ending calls
Short key press
Low battery
warning
Replace headset in
charging cradle
N/A
Out of range
warning
Move closer to base 2 tones
N/A
Incoming call
notification*
Press call control
button to
answer call
Mid tone
1 tone every 10
seconds
3 repetitive tones
* Only works when using optional Handset Lifter.
16
17

10. TROUBLESHOOTING
Problem Problem
Solution Solution
I plugged everything everything in that the AC charger jack is connected to the base unit. base unit.
• Check • Check that the AC charger jack is connected to the
I plugged in
but the lights won’tlights won’t
• Check that the AC charger is securely connected to a workingto a working
but the
• Check that the AC charger is securely connected
come on. come on.
wall outlet. wall outlet.
• Check that the AC charger is the modelis the model supplied by Plantronics.
• Check that the AC charger supplied by Plantronics.
My headsetMy headset does Check that the phone isthe phone isto the base unit’s phoneunit’s phone cord
does
•
• Check that connected connected to the base cord
pushed in firmly.
not work with the with the jack and it isjack and it is pushed in firmly.
not work
base unit. base unit.
• Check that the phone handset is connected to the base’s phone
• Check that the phone handset is connected to the base’s phone
handset jack and it is pushed it is pushed in firmly.
handset jack and in firmly.
• Headset may be out of rangeouttherange of the closerMove closer to base
• Headset may be of of base. Move base. to base
unit until headset is within range. Range varies with office with office
unit until headset is within range. Range varies
environment.
environment.
• Headset battery is dead. Recharge the battery by placing the placing the
• Headset battery is dead. Recharge the battery by
headset in the headset the headset charging cradle. See page 9.
headset in charging cradle. See page 9.
• Listening • Listening low. Press the volume up button on the
volume too volume too low. Press the volume up button on the
headset. If the volume is still too low,still tooanother listening listening
headset. If the volume is select low, select another
volume major adjust switch setting. Seesetting. See page 14.
volume major adjust switch page 14.
• Incorrect configuration dial setting for your phone. yourother Try other
• Incorrect configuration dial setting for Try phone.
configuration dial settingsdial the base on the base unit. selectedthe selected
configuration on settings unit. Ensure the Ensure
number is in line with theline with the position indicator. See page 13.
number is in position indicator. See page 13.
• You may have tomay have to resubscribe your headset with the base. See
• You resubscribe your headset with the base. See
page 10. page 10.
Callers cannot
• Headset is muted. Press the on headset on headset
Callers cannot • Headset is muted. Press the mute buttonmute button to unmute to unmute
the microphone. See page 15. page 15.
hear me. hear me.
the microphone. See
• Improper • Improper of voice tube or noise-canceling
positioning positioning of voice tube or noise-canceling
microphone. Try various other positions. positions.
microphone. Try various other
• Voice tube•may betube may(voice tube models only). Remove Remove
Voice clogged be clogged (voice tube models only).
voice tube and test to see iftest to see if hear you without you without it. If
voice tube and callers can callers can hear it. If
they can, then replace the replace the cloggedSee page 20. page 20.
they can, then clogged voice tube. voice tube. See
• Speak volume is too low. Increase the speaking volume by volume by
• Speak volume is too low. Increase the speaking
adjusting the speaking volume minor adjust buttons on the
adjusting the speaking volume minor adjust buttons on the
base unit asbase unit as described If the volume is still too low,still too low,
described on page 15. on page 15. If the volume is
select another speaking volume major adjust setting as setting as
select another speaking volume major adjust
described on page 15. on page 15.
described
• Incorrect configuration dial setting for your phone. yourother Try other
• Incorrect configuration dial setting for Try phone.
configuration dial settingsdial the base on the base unit.selectedthe selected
configuration on settings unit. Ensure the Ensure
number is innumber istheline with the position indicator. See page 13.
line with in position indicator. See page 13.
I can hear aIdial tone in dial tone in will work in morework in more than one configuration dial position. Use the
Phone
can hear a
Phone will than one configuration dial position. Use the
more than one than one position that positionbest to you and the person you call.
sounds that sounds best to you and the person you call.
more
configuration position. position.
configuration
I cannot hear a dial tone a dial tone that• Check that connected is connected to the base’s phone cord jack.
the phone is the phone to the base’s phone cord jack.
I cannot hear • Check
See
in any configuration
in any configuration page 6. See page 6.
position. position.
• Check that• Check that the phone handset is connected to the base’s phone
the phone handset is connected to the base’s phone
handset jack. See page 6. See page 6.
handset jack.
I cannot hear
all cords and jacks are connected correctly.
I cannot hear • Check that• Check that all cords and jacks are connected correctly.
caller/dial tone.
the base has power (red indicator light) and the headset
caller/dial tone.• Check that• Check that the base has power (red indicator light) and the headset
battery is fully charged. charged.
battery is fully
• Try other phone configuration dial settings on the base unit. Ensure unit. Ensure
• Try other phone configuration dial settings on the base
the selected the selected number is in position indicator. See page 13. See page 13.
number is in line with the line with the position indicator.
• Ensure you are in headset mode. Pressmode. Press thebutton to button to
• Ensure you are in headset the call control call control
select correct mode. The talk indicatortalk indicator lightis green.
select correct mode. The light on the base on the base is green.
18
TROUBLESHOOTING
Problem Problem
Solution Solution
Sound in handset is handset Reduce speaking volume by changing by changing the speaking volume
• is
Sound in
• Reduce speaking volume the speaking volume
major
distorted/hear echo in
major adjust switch page 15.
distorted/hear echo in adjust switch setting. See setting. See page 15.
handset. handset.
• Point microphonemicrophone towards your chin.
• Point towards your chin.
• Listening volume too high on phone. If on phone. Ifhas aphone has a handset
• Listening volume too high your phone your handset
volume control, lower this until thethis until the distortion disappears.
volume control, lower distortion disappears.
• If the distortion is distortion is still present, lower the listening volume adjust
• If the still present, lower the listening volume adjust
button on the headset.the headset. If the distortion persists, select another
button on If the distortion persists, select another
listening volume major adjust switch setting. See setting. See page 14.
listening volume major adjust switch page 14.
• Base is too close to computerto computer orpage 9 for page 9 for
• Base is too close or phone. See phone. See
proper positioning. positioning.
proper
• System needs to be reset. Perform system reset as described described
• System needs to be reset. Perform system reset as
on page 20. on page 20.
Speaking volume is too high. Lowerhigh. Lower the speaking volume by
I can hear too much too much
Speaking volume is too the speaking volume by
I can hear
background conversation, adjusting the speaking volume minor adjust buttons on the base.on the base.
background conversation, adjusting the speaking volume minor adjust buttons
noise or sidetone. sidetone.If the volume is still too high, select high, select another speaking volume
If the volume is still too another speaking volume
noise or
major adjust setting. Seesetting. See page 15.
major adjust page 15.
People I talk to canI talk to can
• Move the SupraPlus Wireless base furtherbase further away from your phone.
People
• Move the SupraPlus Wireless away from your phone.
hear a buzzhear a buzz in theAC charger is plugged intoplugged into a power strip. Plug the AC charger
in the
•
• AC charger is a power strip. Plug the AC charger
background.
into the wallinto the wall directly.
directly.
background.
• Picking up•another radio frequency. Call the Plantronics Plantronics
Picking up another radio frequency. Call the
Technical Assistance Center for an RF filter. an RF filter.
Technical Assistance Center for
Battery talk time talk time Battery is going bad. Replace theReplace withbatterybatterynew battery
Battery
Battery is going bad. battery the a new with a
performance is
performance is pack. See page 21. page 21.
pack. See
significantly degraded degraded
significantly
even after a full recharge. recharge.
even after a full
The call is dropped. is dropped.
Headset lost subscription. Try to reset Try to reset the system. See page
The call
Headset lost subscription. the system. See page
(Talk indicator on the
(Talk indicator on 20. If this does not work, try the resubscription procedure on
the
20. If this does not work, try the resubscription procedure on
headset and base will base page 10. page 10.
headset and
will
not be illuminated.)
not be illuminated.)
I hear static that static that Link to headset is lost. Try to reestablish reestablish a link by pressing the
•
I hear
• Link to headset is lost. Try to a link by pressing the
does not allow me toallow mecall control call control button.
button.
does not
to
communicate.
communicate. • Unplug the AC charger AC charger from the base forthen plug then plug
• Unplug the from the base for 5 seconds, 5 seconds,
back in.
back in.
• Reset the • Reset the whole system as described on page 20.
whole system as described on page 20.
every beep every 10 seconds a low battery low battery
I hear beeps hear beeps in • One beep • One10 seconds is caused byis caused by a warning. warning.
I in
Recharge battery by returningby returning it charge cradle for cradle for
the headset. headset.
Recharge battery it to the base to the base charge
the
one to threeone to three chargeuntil chargelit or quits blinking. blinking.
hours until hours light stays light stays lit or quits
• Two beeps is an out of rangeout of range warning. Move closer to the base.
• Two beeps is an warning. Move closer to the base.
• Three rapid Three rapid beeps every indicates your mute is on. mute is on.
• beeps every 30 seconds 30 seconds indicates your
Press the mute buttonmute button once to turn mute off.
Press the once to turn mute off.
• When an optional lifter is connected, three repetitive beeps
• When an optional lifter is connected, three repetitive beeps
indicate a call is coming into coming into the headset. Press the call control
indicate a call is the headset. Press the call control
button on the headsettheanswer the call. the call.
button on to headset to answer
Handset lifter is installed is installed the Be sure the handset lifter is firmly pushed into pushed into the
Be sure
handset lifter power cord power cord is firmly the
Handset lifter
but does not lift handset. handset. lifter jack on the base.on the base.
but does not lift handset handset lifter jack
My handsetMy handset lifter operates IntelliStandTo enabled. To handsetthe handset the move the
lifter operates IntelliStand is enabled. is disable the disable lifter, move lifter,
every time Ievery time I remove or
remove or
IntelliStand IntelliStand switch to position .
switch to position .
replace my replace mythe
headset in headset in the
base unit. base unit.
19

11. SUBSCRIPTION
BATTERY REPLACEMENT
The headset and base unit are supplied subscribed to each other. However, if you wish
to use a replacement headset with the base unit, then the units must be re-subscribed. To
do so, please follow the instructions on page 10 for Multi-Shift Pairing.
SYSTEM RESET
To recover from some fault conditions (refer to the Troubleshooting Section), you may need
to perform a system reset. To perform the system reset, follow this procedure:
1
1
3
4
1. Simultaneously press the call control
button and both the "+" and "–" volume
buttons for 5 seconds. When the talk
indicator light on the headset blinks,
release all buttons.
4
2
Use hook end of tool to
hook battery wires and
pull toward open battery
door until battery moves
out from behind post.
Use fingernail to lift off and
flip open battery door.
AN
D
1
The custom battery supplied should last 2–3 years. When talk time decreases significantly,
you should replace the battery. Call Plantronics at (800) 544-4660 ext. 5538 to order one. Once
you receive it, follow directions below to replace. The tool shown in Steps 2 and 5 is included
with your replacement battery.
3
3. Disconnect the AC charger from the
AC charging jack for 5 seconds.
4. Reconnect.
The system reset operation is complete.
4
Before replacing battery
into compartment, please
be sure battery wires are
on side closest to opened
battery door; the battery
cannot be installed properly
if wires are on other side.
Once battery is removed,
gently disconnect battery
connector; do not pull hard.
2. Press the call control button again.
The talk indicator light will again blink
briefly to indicate the headset is back
to normal operation mode.
VOICE TUBE REPLACEMENT
1
To replace voice tube:
1. Slide old voice tube out.
2. Slide in spare voice tube.
20
5
6
2
Using the "Y" end of the
tool, press the battery backwards and away from battery door until the left corner of the battery tucks
under the post in the battery compartment. Tuck all
of the battery wires and
connectors into the battery
compartment.
Close door so
that it is flush
with headset.
21

12. Stabilizers
Extender Arm
ADDITIONAL PARTS (If required)
Stabilizers
2
1
2
2
Extender Arm
1
Stabilizers
2
2
1
2
Use extender arm when the handset lifter needs additional stability lifting and
returning to cradle.
1. Slide extender arm onto lifter.
Ringer Microphone
2. Stabilizers can be shifted left and right. Position stabilizers on outsides of handset to
gently grip the phone.
3
Ringer Microphone
1
3
1
Ringer Microphone
2
3
1
2
Use ringer microphone when the telephone speaker is not
located directly under the handset.
1. Remove cover from ringer microphone jack on back of lifter.
2
2. Connect ringer microphone plug.
3. Place ringer microphone over phone speaker. Remove adhesive tape and attach.
For Nortel i2004 phones only
For Nortel i2004 phones only
REGULATORY NOTICES
FCC Requirements
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause
undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception
which can be determined by turning the radio or television off and on, the user is encouraged to try to
correct interference by one or more of the following measures:
1. Reorient or relocate the receiving antenna.
2. Increase the separation between the equipment and receiver.
3. Connect the equipment into an outlet on another circuit.
4. Consult the dealer or an experienced radio/TV technician for help.
FCC REGISTRATION INFORMATION — Part 68
This equipment complies with Part 68 of the FCC rules and the requirements adopted by ACTA. On the
exterior of this equipment is a label that contains a product identifier in the format US:AAAEQ##TXXXX.
If requested, this information must be provided to your telephone company.
A plug and jack used to connect this equipment to the premises wiring and telephone network must
comply with the applicable FCC Part 68 rules and requirements adopted by ACTA. A compliant
telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible jack that is also compliant. See installation instructions for details.
The REN is useful to determine the quantity of devices you may connect to your telephone line. Excessive
RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most,
but not all areas, the sum of the RENs should not exceed five (5.0). To be certain of the number of
devices you may connect to your line, as determined by the REN, contact your local
telephone company. For product approved after July 23, 2001, the REN for this product is part of the
product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ### are the REN
without the decimal point. (For example, 03 represents a REN of 0.3.) For earlier producers, the REN is
separately shown on the label.
If this telephone equipment causes harm to the telephone network, the telephone company will notify
you in advance that temporary discontinuance of service may be required. But if advance notice isn’t
practical, the telephone company will notify the customer as soon as possible. Also, you will be advised
of your right to file a complaint with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment, operations, or procedures that
could affect the proper functioning of your equipment. If they do, you will be notified in advance in order
for you to make necessary modifications to maintain uninterrupted service.
If trouble is experienced with this unit, for repair or warranty information, please contact customer service at (800) 544-4660. If the equipment is causing harm to the network, the telephone company may
request that you disconnect the equipment until the problem is resolved.
DO NOT DISASSEMBLE THIS EQUIPMENT: it does not contain any user serviceable components.
We recommend the installation of an AC surge arrester in the AC outlet to which this equipment is connected. Telephone companies report that electrical surges, typically lighting transients, are very destructive to customer terminal equipment connected to AC power sources.
Exposure to RF Radiation
The internal wireless radio operates within the guidelines found in radio frequency safety standards and
recommendations, which reflect the consensus of the scientific community. Independent studies have
shown that the internal wireless radio is safe for use by consumers. Visit www.plantronics.com for more
information.
NOTE: Modifications not expressly approved by Plantronics, Inc. could void the user's authority to
operate the equipment.
For Nortel i2004 phones only
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