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Live Video Event  Lunch and Learn Wed Feb 8 Joe Chin CEO of SourcePad, Founder of Best Practices Serial entrepreneur, worked with 60+ startups How to do User Testing 12:10 PM livestream.com/bestpracticesbusiness ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Background The Lean Startup  , Focus on User User Testing has become paramount Skills / know-how not kept pace 1 1 Trademark of Eric Ries
Meet Joe… ,[object Object],[object Object],[object Object],[object Object]
Types of User Testing Comparative Adoption Viralness Usability (not covered today)
Comparative Benchmark True read vs. vacuum Zero bias (to tester/owner) Goals Description Compare vs. popular site/app  in target market  
Comparative (method) Go up against success Shield identity of tested app Vary order
Comparative (example) 5 concepts 2 line descriptions each 2 successes 1 stinker Concept test http://bit.ly/yLMHi7
Comparative (example) 5 concepts 2 line descriptions each 2 successes 1 stinker Concept test http://bit.ly/yLMHi7 Result ID'd promising concept
Adoption Get an adoption % Identify segments Goals Description Test who will use the application
Adoption (method) Go for the raw percentage Customer development on the back-end
Adoption (example) News app vs. Popular app  Target market - iPad MVP test Script: http://bit.ly/AwWRku Form: http://bit.ly/yDZ6Wc
Adoption (example) News app vs. Popular app  Target market - iPad MVP test Script: http://bit.ly/AwWRku Form: http://bit.ly/yDZ6Wc Result Not good enough (for this segment) Pivot to different segment
Viralness Get a viralness feel If possible - get a % Goals Description Test if adopters will talk
Viralness (method) Focus on the adopters recognized Ask but Judge for yourself Overenthusiam Past viral practices
Viralness (example) MVP test Form (same as previous): http://bit.ly/yDZ6Wc
Viralness (example) MVP test Form (same as previous): http://bit.ly/yDZ6Wc Result Very good viralness measurement   (for the few users)
Sponsor Web   Mobile   RoR   iPhone   Android We build ideas
<review> Types Comparative Adoption Viralness Usability (not covered today)
Tools of the Trade Script - what you say Form - what you enter Examples (same as previous) Script: http://bit.ly/AwWRku Form: http://bit.ly/yDZ6Wc
Important Tips Judge for yourself Get rid of Test Subject Bias Reactions a User, not opinion OK to speak negative Be conservative
Happy Testing ! &quot;How to Become a Successful Entrepreneur&quot; Tues Feb 18 @  NYU 44 West Fourth Street, Room # 2-60   Michael Yavonditte: founder Hashable, former CEO Quigo (sold for $340 mil to AOL) Howard Lerman: founder Yext, former CEO Intwine (sold to Datran Media) Register:  http://bestpracticesbusiness.eventbrite.com Web   Mobile   RoR   iPhone   Android we build ideas Site: sourcepad.com                            Email: info@sourcepad.com Signup to receive Notifications http://bit.ly/wuv3vp
Help us spread the word ! If you like this event - please tell others Email, Tweet, Facebook, LinkedIn &quot; Hey, just saw this cool live video event for entrepreneurs. You can learn a lot.  http://bit.ly/wuv3vp   &quot; Thanks ! Signup link:  http://bit.ly/wuv3vp This slide deck: http://bit.ly/yIG1Fn

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Best Practices: How to Do User Testing

  • 1.
  • 2. Background The Lean Startup  , Focus on User User Testing has become paramount Skills / know-how not kept pace 1 1 Trademark of Eric Ries
  • 3.
  • 4. Types of User Testing Comparative Adoption Viralness Usability (not covered today)
  • 5. Comparative Benchmark True read vs. vacuum Zero bias (to tester/owner) Goals Description Compare vs. popular site/app  in target market  
  • 6. Comparative (method) Go up against success Shield identity of tested app Vary order
  • 7. Comparative (example) 5 concepts 2 line descriptions each 2 successes 1 stinker Concept test http://bit.ly/yLMHi7
  • 8. Comparative (example) 5 concepts 2 line descriptions each 2 successes 1 stinker Concept test http://bit.ly/yLMHi7 Result ID'd promising concept
  • 9. Adoption Get an adoption % Identify segments Goals Description Test who will use the application
  • 10. Adoption (method) Go for the raw percentage Customer development on the back-end
  • 11. Adoption (example) News app vs. Popular app  Target market - iPad MVP test Script: http://bit.ly/AwWRku Form: http://bit.ly/yDZ6Wc
  • 12. Adoption (example) News app vs. Popular app  Target market - iPad MVP test Script: http://bit.ly/AwWRku Form: http://bit.ly/yDZ6Wc Result Not good enough (for this segment) Pivot to different segment
  • 13. Viralness Get a viralness feel If possible - get a % Goals Description Test if adopters will talk
  • 14. Viralness (method) Focus on the adopters recognized Ask but Judge for yourself Overenthusiam Past viral practices
  • 15. Viralness (example) MVP test Form (same as previous): http://bit.ly/yDZ6Wc
  • 16. Viralness (example) MVP test Form (same as previous): http://bit.ly/yDZ6Wc Result Very good viralness measurement   (for the few users)
  • 17. Sponsor Web   Mobile   RoR   iPhone   Android We build ideas
  • 18. <review> Types Comparative Adoption Viralness Usability (not covered today)
  • 19. Tools of the Trade Script - what you say Form - what you enter Examples (same as previous) Script: http://bit.ly/AwWRku Form: http://bit.ly/yDZ6Wc
  • 20. Important Tips Judge for yourself Get rid of Test Subject Bias Reactions a User, not opinion OK to speak negative Be conservative
  • 21. Happy Testing ! &quot;How to Become a Successful Entrepreneur&quot; Tues Feb 18 @  NYU 44 West Fourth Street, Room # 2-60   Michael Yavonditte: founder Hashable, former CEO Quigo (sold for $340 mil to AOL) Howard Lerman: founder Yext, former CEO Intwine (sold to Datran Media) Register:  http://bestpracticesbusiness.eventbrite.com Web   Mobile   RoR   iPhone   Android we build ideas Site: sourcepad.com                            Email: info@sourcepad.com Signup to receive Notifications http://bit.ly/wuv3vp
  • 22. Help us spread the word ! If you like this event - please tell others Email, Tweet, Facebook, LinkedIn &quot; Hey, just saw this cool live video event for entrepreneurs. You can learn a lot.  http://bit.ly/wuv3vp   &quot; Thanks ! Signup link:  http://bit.ly/wuv3vp This slide deck: http://bit.ly/yIG1Fn

Notes de l'éditeur

  1. http://bit.ly/yIG1Fn
  2. March 7 (1st Wed of every month) http://bit.ly/yIG1Fn