Software as a Service, SaaS, SAP, SAP Business ByDesign, Issues, Evaluation, Checklist, Providers, SME's, Small & Medium Enterprises

1. Software as a ServiceSAP Business ByDesign Gagan BhallaMBA SEM 4th Semester Mr. Nidhish Shroti ERP Consultant, CDAC NOIDA

2. Software Deployment Scenarios Vendor / Market Partner System Integrator Install Software Integrate this software with other software in Data Center Purchase Annual Maintenance fee Implementing / Integrating Maintaining IT Staff / Vendor

3. SaaS – Software as a Service Delivering application over the network - as a Service SaaS Applications Web Based Software On Demand Software Hosted Applications

4. Characteristics' Network based access Less/No IT Infrastructure to maintain Multi-tenant Architecture Central point of management Centralized feature updating Easy customization Integration into a larger network of communication software Community driven

5. Why SaaS Speed of Implementation In days rather than in weeks for On-Premise software Payback period is much quicker No Large Up-Front Investments Subscription based - per User per Month Licensing on amount of software needed Software as a Variable Expense No Maintenance headaches Alleviates the burden from IT department No Outdated solutions - Bounded upgrades Improved Operation Customization via API Integration – Web Services APIs Fewer Technical Resources Focus on Business

6. Issues Data Security Sarbanes-Oxley SAS 70 Type II HIIPA – for Healthcare SaaS Solution Performance & Network Reliability Real-time System uptime information Information on Planned maintenance activities Mandatory Customizations Integration & Other Systems API Support Scalability Service Level Agreements Insurance Policy for Quality of Service

7. Source: Evaluating SaaS Solutions: A Checklist for Small to Midsize Businesses by Saugatuck Technology Inc., February 2008

8. SaaS Providers All logos and registered trademark belong to the respective owners

9. Market Statistics Gartner (30th March 2009) Software as a service have the strongest options for continued growth Cloud Computing revenue will exceed $ 56.3 Billion Whereas operating systems, office suites, middleware, storage and digital content creation are forecast to have negative growth rates.

10. Forester Analysis for Google Apps Forester Google Apps can help companies save 50-70% compared to other email solutions. Cost: $ 50 per user per year

11. Cost benefit analysis

12. SAP Business ByDesign A single solution that covers entire business from end to end A built-in, just-in-time learning environment Integrated analytics Ready-to-use collaboration features Employees can reconfigure SAP Business ByDesign on the fly Flexible and easy-to-use reports and dashboards help you manage your business in real time, Built-in support for regulatory compliance Standard solution, makes expansion into new markets easy

14. SAP Business ByDesign

15. Thank You