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The Puzzle of
Motivation
MOTIVATION
• Motivation is a Latin word, which means ‘to
move’.
• The set of forces that leads people to behave
in a particular ways.
• Manager’s viewpoint, the objective is to
motivate people to behave in ways that are in
the organization’s best interest.
IMPORTANCE OF MOTIVATION
• It increases the probability of success.
• Job Performance (P) depends upon
motivation (M), ability (A), and environment
(E)
P = M + A + E
CLASSIFICATION OF MOTIVATION
• Positive and negative
• Financial and Non-financial
• Extrinsic and Intrinsic
DIFFERENT MOTIVATIONAL THEORIES
• Maslow’s Theory of Need Hierarchy
• Herzberg's two-factor theory
• Alderfer’s ERG Theory
• McClelland Need Theory
• Macgregor's Theories X & Y
• Vroom’s Expectancy theory
• Porter Lawler model
ATTITUDE ISSUE
Can’t do
Don’t know
how
Technical Training
Don’t want to
do
Don’t care
Against values
[Attitude Issue]
ASK THE PEOPLE
They will give you all the correct answers.
WHY AREN’T THEY DOING IT?
SOMETHING IS MISSING?
ACC. TO SHIV KHERA, MOTIVATION
• It comes from a desire to
succeed.
• Greatest motivation
comes from a person’s
belief system.
– You need to believe in
what you do
– accept responsibility
• i.e. where motivation
becomes important.
BASIC MODEL OF MOTIVATION
Needs or
expectations
Result in Drive force
(Behavior or
Action)
To Achieve
Desired Goals
Which Provides
Fulfillments
Feedback
EMPLOYEE MOTIVATION
Motivated
In-effective
Motivated
Effective
De-motivated
In-effective
De-motivated
Effective
WHAT MOTIVATES US?
Researched by: Daniel H. Pink
HE TOOK THESE TWO STUDIES.
Example:
CONCLUSION
Purpose
Auto-nomy
Mastery
i.e. SELF MOTIVATION  the lasting
motivation
Motivation - What motivates us?
Motivation - What motivates us?
Motivation - What motivates us?

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Motivation - What motivates us?