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Produced by Wellesley Information Services, LLC, publisher of SAPinsider. © 2017 Wellesley Information Services. All rights reserved.
How  to  Become  a  better  
BI  Visual  Storyteller  in  4  Easy  Steps
Mico Yuk
Co-founder/CEO, BI Brainz USA
2
Social Reminder
Be sure to join the discussion…
@micoyuk | @bibrainz | @analyticsonfire
#BI2017 | #HANA2017
micoyuk.com
3
In This Session
• Learn how to gather requirements more effectively (using our visual storyboard template)
• Discover why visual storytelling is more effective than traditional reporting and why
users 💙 it!
• Learn how to use our visual storyboard to cut down your requirements gathering time by
up to 50%
• Learn how to eliminate gaps in your visual storytelling
• Review a real world enterprise visual storyboard and customer story
4
What We’ll Cover
• What is visual storytelling and why is it important?
• Why is visual storyboarding so effective?
• Live Demo: BI Dashboard Formula Actionable KPI Visual Storyboard Template
„ Three components of an effective visual storyboard
„ Eliminating gaps in your visual story
• BI Dashboard Formula Actionable KPI Visual Storyboard — Customer example
• Wrap-up
5
In This Session
You  will  leave  with  an  
understanding  of  how  to  
use  visual  storyboarding to  
increase  user  adoption,  
and  make  your  dashboards  
more  intelligent  and  
actionable!
Photo Credit: Visual Content Marketing
6
“A  picture  is  worth  a  
thousand  words.”  
―  Confucius
7
Let’s define a visual storyboard in the BI world…
sto·ry·board
Noun
1. the process of telling a story for animation through static images
2. a panel or series of panels of rough sketches outlining the scene sequence
and major changes of action in a data visualization
8
“The  purpose  of  a  storyteller  is  
not  to  tell  you  how  to  think,  but  
to  give  you  questions  to  think  
upon.”  
―  Brandon  Sanderson,  The  Way  of  Kings
9
Copyright  ©  2017  BI  Dashboard  Formula   (a  BI  Brainz  Group  company)
WHY USE VISUAL
STORYBOARDS?
1.  communicate  
knowledge
2.  interpret  
experiences
10
What We’ll Cover
• What is visual storytelling and why is it important?
• Why is visual storyboarding so effective?
• Live Demo: BI Dashboard Formula Actionable KPI Visual Storyboard Template
„ Three components of an effective visual storyboard
„ Eliminating gaps in your visual story
• BI Dashboard Formula Actionable KPI Visual Storyboard — Customer example
• Wrap-up
11
“Dashboard  design  is  
storytelling.  
A  good  story  contains  a  
beginning,  an  end,  and  a  
point.”
―  I  don’t  know  who  said  it,  but  they  were  right!
12
Source:  http://visual.ly/science-­storytelling
13
What We’ll Cover
• What is visual storytelling and why is it important?
• Why is visual storyboarding so effective?
• Live Demo: BI Dashboard Formula Actionable KPI Visual Storyboard Template
„ Three components of an effective visual storyboard
„ Eliminating gaps in your visual story
• BI Dashboard Formula Actionable KPI Visual Storyboard — Customer example
• Wrap-up
14
15
01Answers  the  question:
“Where  are  we  now?”  by  
highlighting  the  current  state  of  
the  main  3-­5  KPIs  that  are  being  
tracked
02Answers  the  question:
“How  did  you  get  here?”  by  
identifying  the  metrics  
associated  with  the  KPIs  from  
the  snapshot.  Display  how  they  
impacted  those  KPIs.
03Answers  the  question:
“What  do  I  need  to  change?”  by  
highlighting  metrics  that  can  
have  a  direct  impact  on  the  state  
of  the  main  3-­5  KPIs  to  help  
them  reach  their  goals.  
Three Components of an effective BIDF Visual Storyboard
BIBrainz.com/aof/bidfvisualstoryboardownload
16
BI Dashboard Formula | ‘Actionable’ KPI Visual Storyboard Template
Download: bibrainz.com/aof/bidfvisualstoryboardownload
17
BIDF Visual Storyboard – Current State
ANSWER a single QUESTION:
• Where are you now?
18
FOCUS ON
GOALS
1. MUST  BE  ASSOCIATED  
WITH  THE  BOTTOM  LINE
2.  TIED  TO  KEY
COMPANY  OBJECTIVES
BIDF Visual Storyboard – Current State
19
BIDF Visual Storyboard – Current State
§ Actuals
§ Probability (Linear)
Visual Responses
§ Comparisons (vs Target, vs Last Yr)
§ Popular: Bar Charts
20
Rule of Thumb
Context is KEY J
§ Clear, easy to read data points that
take the reader through a story
§ Leaving nothing open for
interpretation
BIDF Visual Storyboard – Current State
21
BIDF Visual Storyboard – Trends
ANSWER a single QUESTION:
• How did you get here?
22
FOCUS ON
CAUSES
1.  WHAT  TRENDS  CONTRIBUTED  
MOST TO  THE  CURRENT  STATE?
2.  HOW  DID  THEY  IMPACT  
THE  CURRENT  STATE?
BIDF Visual Storyboard – Trends
23
§ Ranking to show
top/bottom performers
§ Comparisons (across time or items)
§ Popular: Line Charts to show trends
BIDF Visual Storyboard – Trends
Visual Responses
24
Rule of Thumb
§ List of causes should be dynamic
§ Highest contributing factors to current
state should be clearly shown as
metrics
BIDF Visual Storyboard – Trends
Source  -­ http://www.tableausoftware.com/about/blog/2015/5/82-­preview-­tell-­story-­your-­data-­story-­points-­30761
25
BIDF Visual Storyboard – Forecast
ANSWER a single QUESTION:
• If you don’t change anything, where will
you end up??
26
FOCUS ON THE
FUTURE EFFECT
1.  WHAT  CONTRIBUTED  MOST  TO  
THE  CURRENT  STATE?
2.  HOW  DID  IT  IMPACT  THE  
CURRENT  STATE?
BIDF Visual Storyboard – Forecast
27
§ Combine with
Current
State/Trends
§ Use text to
depict
§ Include a visual
end state
§ Popular: Line
Charts to show
trends
BIDF Visual Storyboard – Forecast
Visual Responses
28
Do  not  confuse  the  forecast  with  
predictive which  includes  making  
changes  before  determining  the  
possible  future  state
BIDF Visual Storyboard – Forecast
Rule of Thumb
29
BIDF Visual Storyboard – What if
ANSWER a single QUESTION:
• Instead of >> What can I change?
• Ask >> TELL ME what to change
30
FOCUS ON
HOW TO FIX IT?
1.  WHAT  SOLUTIONS  CAN  BE  
APPLIED  TO  FIX  PROBLEM?
2.  WHICH  SOLUTIONS  HAVE  
THE  GREATEST  IMPACT?
BIDF Visual Storyboard – What if
31
§ No Sliders
§ Use regular chart to show outliers and even
text to make crystal clear
BIDF Visual Storyboard – What if
Visual
Responses
32
This  is  what  BI  is  really  about.  
Solutions.  Spend  the  most  time  in  
with  your  users  on  this  section.  They  
typically  have  80%  of  the  answer  
sitting  in  a  spreadsheet.
BIDF Visual Storyboard – What if
Rule of Thumb
33
What We’ll Cover
• What is visual storytelling and why is it important?
• Why is visual storyboarding so effective?
• Live Demo: BI Dashboard Formula Actionable KPI Visual Storyboard Template
„ Three components of an effective visual storyboard
„ Eliminating gaps in your visual story
• BI Dashboard Formula Actionable KPI Visual Storyboard — Customer example
• Wrap-up
34
BIDF Actionable KPI Visual Storyboard – Customer Story
(Global Fortune 500 Company, Consumer Goods, $50bn Revenues)
BIBrainz.com/aof/bidfvisualstoryboardownload
35
Where to Find More Information
• BIBrainz.com/aof/bidfvisualstoryboardownload
s Download the BIDF Visual Storyboard Template
• https://channels.theinnovationenterprise.com/articles/11-reasons-why-most-business-
intelligence-projects-fail
s Blog Post on why BI projects fail
• AnalyticsonFire.com
s Analytics on fire blog/podcast (sign up for free tutorials)
• BIBrainz.com
s Check our dashboard gallery for inspiration and upcoming events
• Storytelling with Data: A Data Visualization Guide for Business Professionals
• https://www.amazon.com/Data-Visualization-Dummies-Mico-Yuk/dp/1118502892
s Book: Mico Yuk, Stephanie Diamond, “Data Visualization for Dummies” (Wiley, June 2014).
36
7 Key Points to Take Home
• Stop gathering requirements with a word document
• Visual storytelling is the future of BI requirement gathering
• The BIDF Visual Storyboard will reduce your scoping time by at least 50% when done
correctly
• Use the impact % to reduce your KPI count
• Use the the BIDF visual storyboard in print format for live sessions and place on walls
(size: A1, glossy, laminated w/ post its and markets)
• Reuse the storyboard for future phases
37
Your Turn!
How to contact me:
Mico Yuk
Email: myuk@bibrainz.com
Twitter: @micoyuk
Linkedin: linkedin.com/in/micoyuk
Please remember to complete your session evaluation

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How to Become a Better BI Visual Storyteller in 4 Easy Steps

  • 1. Produced by Wellesley Information Services, LLC, publisher of SAPinsider. © 2017 Wellesley Information Services. All rights reserved. How  to  Become  a  better   BI  Visual  Storyteller  in  4  Easy  Steps Mico Yuk Co-founder/CEO, BI Brainz USA
  • 2. 2 Social Reminder Be sure to join the discussion… @micoyuk | @bibrainz | @analyticsonfire #BI2017 | #HANA2017 micoyuk.com
  • 3. 3 In This Session • Learn how to gather requirements more effectively (using our visual storyboard template) • Discover why visual storytelling is more effective than traditional reporting and why users 💙 it! • Learn how to use our visual storyboard to cut down your requirements gathering time by up to 50% • Learn how to eliminate gaps in your visual storytelling • Review a real world enterprise visual storyboard and customer story
  • 4. 4 What We’ll Cover • What is visual storytelling and why is it important? • Why is visual storyboarding so effective? • Live Demo: BI Dashboard Formula Actionable KPI Visual Storyboard Template „ Three components of an effective visual storyboard „ Eliminating gaps in your visual story • BI Dashboard Formula Actionable KPI Visual Storyboard — Customer example • Wrap-up
  • 5. 5 In This Session You  will  leave  with  an   understanding  of  how  to   use  visual  storyboarding to   increase  user  adoption,   and  make  your  dashboards   more  intelligent  and   actionable! Photo Credit: Visual Content Marketing
  • 6. 6 “A  picture  is  worth  a   thousand  words.”   ―  Confucius
  • 7. 7 Let’s define a visual storyboard in the BI world… sto·ry·board Noun 1. the process of telling a story for animation through static images 2. a panel or series of panels of rough sketches outlining the scene sequence and major changes of action in a data visualization
  • 8. 8 “The  purpose  of  a  storyteller  is   not  to  tell  you  how  to  think,  but   to  give  you  questions  to  think   upon.”   ―  Brandon  Sanderson,  The  Way  of  Kings
  • 9. 9 Copyright  ©  2017  BI  Dashboard  Formula   (a  BI  Brainz  Group  company) WHY USE VISUAL STORYBOARDS? 1.  communicate   knowledge 2.  interpret   experiences
  • 10. 10 What We’ll Cover • What is visual storytelling and why is it important? • Why is visual storyboarding so effective? • Live Demo: BI Dashboard Formula Actionable KPI Visual Storyboard Template „ Three components of an effective visual storyboard „ Eliminating gaps in your visual story • BI Dashboard Formula Actionable KPI Visual Storyboard — Customer example • Wrap-up
  • 11. 11 “Dashboard  design  is   storytelling.   A  good  story  contains  a   beginning,  an  end,  and  a   point.” ―  I  don’t  know  who  said  it,  but  they  were  right!
  • 13. 13 What We’ll Cover • What is visual storytelling and why is it important? • Why is visual storyboarding so effective? • Live Demo: BI Dashboard Formula Actionable KPI Visual Storyboard Template „ Three components of an effective visual storyboard „ Eliminating gaps in your visual story • BI Dashboard Formula Actionable KPI Visual Storyboard — Customer example • Wrap-up
  • 14. 14
  • 15. 15 01Answers  the  question: “Where  are  we  now?”  by   highlighting  the  current  state  of   the  main  3-­5  KPIs  that  are  being   tracked 02Answers  the  question: “How  did  you  get  here?”  by   identifying  the  metrics   associated  with  the  KPIs  from   the  snapshot.  Display  how  they   impacted  those  KPIs. 03Answers  the  question: “What  do  I  need  to  change?”  by   highlighting  metrics  that  can   have  a  direct  impact  on  the  state   of  the  main  3-­5  KPIs  to  help   them  reach  their  goals.   Three Components of an effective BIDF Visual Storyboard BIBrainz.com/aof/bidfvisualstoryboardownload
  • 16. 16 BI Dashboard Formula | ‘Actionable’ KPI Visual Storyboard Template Download: bibrainz.com/aof/bidfvisualstoryboardownload
  • 17. 17 BIDF Visual Storyboard – Current State ANSWER a single QUESTION: • Where are you now?
  • 18. 18 FOCUS ON GOALS 1. MUST  BE  ASSOCIATED   WITH  THE  BOTTOM  LINE 2.  TIED  TO  KEY COMPANY  OBJECTIVES BIDF Visual Storyboard – Current State
  • 19. 19 BIDF Visual Storyboard – Current State § Actuals § Probability (Linear) Visual Responses § Comparisons (vs Target, vs Last Yr) § Popular: Bar Charts
  • 20. 20 Rule of Thumb Context is KEY J § Clear, easy to read data points that take the reader through a story § Leaving nothing open for interpretation BIDF Visual Storyboard – Current State
  • 21. 21 BIDF Visual Storyboard – Trends ANSWER a single QUESTION: • How did you get here?
  • 22. 22 FOCUS ON CAUSES 1.  WHAT  TRENDS  CONTRIBUTED   MOST TO  THE  CURRENT  STATE? 2.  HOW  DID  THEY  IMPACT   THE  CURRENT  STATE? BIDF Visual Storyboard – Trends
  • 23. 23 § Ranking to show top/bottom performers § Comparisons (across time or items) § Popular: Line Charts to show trends BIDF Visual Storyboard – Trends Visual Responses
  • 24. 24 Rule of Thumb § List of causes should be dynamic § Highest contributing factors to current state should be clearly shown as metrics BIDF Visual Storyboard – Trends Source  -­ http://www.tableausoftware.com/about/blog/2015/5/82-­preview-­tell-­story-­your-­data-­story-­points-­30761
  • 25. 25 BIDF Visual Storyboard – Forecast ANSWER a single QUESTION: • If you don’t change anything, where will you end up??
  • 26. 26 FOCUS ON THE FUTURE EFFECT 1.  WHAT  CONTRIBUTED  MOST  TO   THE  CURRENT  STATE? 2.  HOW  DID  IT  IMPACT  THE   CURRENT  STATE? BIDF Visual Storyboard – Forecast
  • 27. 27 § Combine with Current State/Trends § Use text to depict § Include a visual end state § Popular: Line Charts to show trends BIDF Visual Storyboard – Forecast Visual Responses
  • 28. 28 Do  not  confuse  the  forecast  with   predictive which  includes  making   changes  before  determining  the   possible  future  state BIDF Visual Storyboard – Forecast Rule of Thumb
  • 29. 29 BIDF Visual Storyboard – What if ANSWER a single QUESTION: • Instead of >> What can I change? • Ask >> TELL ME what to change
  • 30. 30 FOCUS ON HOW TO FIX IT? 1.  WHAT  SOLUTIONS  CAN  BE   APPLIED  TO  FIX  PROBLEM? 2.  WHICH  SOLUTIONS  HAVE   THE  GREATEST  IMPACT? BIDF Visual Storyboard – What if
  • 31. 31 § No Sliders § Use regular chart to show outliers and even text to make crystal clear BIDF Visual Storyboard – What if Visual Responses
  • 32. 32 This  is  what  BI  is  really  about.   Solutions.  Spend  the  most  time  in   with  your  users  on  this  section.  They   typically  have  80%  of  the  answer   sitting  in  a  spreadsheet. BIDF Visual Storyboard – What if Rule of Thumb
  • 33. 33 What We’ll Cover • What is visual storytelling and why is it important? • Why is visual storyboarding so effective? • Live Demo: BI Dashboard Formula Actionable KPI Visual Storyboard Template „ Three components of an effective visual storyboard „ Eliminating gaps in your visual story • BI Dashboard Formula Actionable KPI Visual Storyboard — Customer example • Wrap-up
  • 34. 34 BIDF Actionable KPI Visual Storyboard – Customer Story (Global Fortune 500 Company, Consumer Goods, $50bn Revenues) BIBrainz.com/aof/bidfvisualstoryboardownload
  • 35. 35 Where to Find More Information • BIBrainz.com/aof/bidfvisualstoryboardownload s Download the BIDF Visual Storyboard Template • https://channels.theinnovationenterprise.com/articles/11-reasons-why-most-business- intelligence-projects-fail s Blog Post on why BI projects fail • AnalyticsonFire.com s Analytics on fire blog/podcast (sign up for free tutorials) • BIBrainz.com s Check our dashboard gallery for inspiration and upcoming events • Storytelling with Data: A Data Visualization Guide for Business Professionals • https://www.amazon.com/Data-Visualization-Dummies-Mico-Yuk/dp/1118502892 s Book: Mico Yuk, Stephanie Diamond, “Data Visualization for Dummies” (Wiley, June 2014).
  • 36. 36 7 Key Points to Take Home • Stop gathering requirements with a word document • Visual storytelling is the future of BI requirement gathering • The BIDF Visual Storyboard will reduce your scoping time by at least 50% when done correctly • Use the impact % to reduce your KPI count • Use the the BIDF visual storyboard in print format for live sessions and place on walls (size: A1, glossy, laminated w/ post its and markets) • Reuse the storyboard for future phases
  • 37. 37 Your Turn! How to contact me: Mico Yuk Email: myuk@bibrainz.com Twitter: @micoyuk Linkedin: linkedin.com/in/micoyuk Please remember to complete your session evaluation