3. DKSH is a successful market leader
About DKSH
Source: DKSH AR 2014
No. 1
Market Expansion Services
provider with a focus on Asia
More than150
years in Asia
USD
10.1 billion
Net Sales 2015
5,500
clients
28,300
employees
>10 years
>3 countries
average client relationship1)
500,000
customers
770
business locations;
720 in Asia
Healthcare Performance Materials TechnologyConsumer Goods
Four highly specialized Business Units
4. We are a professional partner for the long run
A culture of quality, integrity and trust
Publicly listed with a focus on
long-term sustainable growth
High compliance, transparency
and reporting requirements
Committed to quality through
dedicated teams and regular
audits
Swiss reliability… …and Asian can-do attitude
6. The proven leader in integrated MES healthcare
solutions in Asia
About DKSH Business Unit Healthcare
Country operations in (outside Switzerland)
Region Countries
North Asia China, Hong Kong, Korea, Macao, Taiwan
Indochina Cambodia, Laos, Myanmar, Vietnam
South East Asia Malaysia, Brunei, Singapore, Thailand
Key facts 2015
Net Sales USD 5.0 billion
Active in 13 countries
Business locations 150
Distribution centers 33* (GMP & ISO certified)
Employees Around 9,590
Client accounts 380
Customer accounts 150,000
* excl. branch warehouses
7. What we do
We support companies to grow their business in and with Asia…
We generate growth opportunities
through a comprehensive, tailor-made
portfolio of Market Expansion Services
• Helping companies to grow their business
in new and existing markets
• Providing business partners with the
knowledge, advice, relationships, and on-
the-ground logistics to reach their individual
growth goals
• Expanding their access to knowledge, their
sourcing base, revenue opportunities, and
ultimately, their market shares
This is what we define as
Market Expansion Services
8. Three specialized Business Lines
About DKSH Business Unit Healthcare
Pharmaceuticals
Over-the-counter (OTC) &
Consumer Health
Medical Devices
• Dermatology
• Gastrointestinal
• Urology - men’s health
• Neurology
• Pediatrics
• Gerontology
• Endocrinology
• Obstetrics and Gynecology
• Nutrition supplements
• Others
• Dermatology
• Gastrointestinal
• Urology - men’s health
• Nutrition supplements
• Beauty i.e. cosmeceuticals
• Nutrition - VMS and IMF
• Lifestyle
• Others
• Ophthalmology
• Orthopedics
• Cardiovascular
• Diagnostics
• Wound care
• Dental
• Surgical
• Others
9. Commercial services
Logistic services
Distribution services
Client
We register, market, sell and distribute our
clients products in new and existing markets.
Business Line Country Platform
Customers
pharmacies,
drugstores,
hospitals,
doctors, online
We provide our customers with the best
products and brands at the best prices in the
most convenient way
Consumer
patient, end user
We strive to improve the lives of
patients throughout Asia by
enabling them to access
healthcare products
We provide integrated solutions…
About DKSH Business Unit Healthcare
10. …that cover a broad range of services
About DKSH Business Unit Healthcare
Commercial value
Professional tender administration Customer Care Center
Distribution
Credit and collection management Client management
Custom
clearance and
importation
Redressing Warehousing
Order
processing
Transportation Reporting
Logistics
Market research and
analysis
Pharmacy promotion
Hospital and clinic
sales
Market access
hospital / government
Commercial
Regulatory Marketing Sales
11. We link business partners in Healthcare…
About DKSH Business Unit Healthcare
Over 420 client accounts 150,000 customers*
*customer drop points
Client Customer
12. DKSH Healthcare can help you grow your business
Because we are…
Integrated Regional
Proven
420 USD 5.0 bn 150,000
client accounts net sales customer drop points
Commercial
Logistics
Distribution
Hospitals
Clinics
Modern
Trade
Independent
Pharmacies
Source: DKSH AR 2015
PharmaMed
Device
Consumer
Health
About DKSH Business Unit Healthcare
13. Established in Asia
…at every stage of expansion in Asia,
About DKSH Business Unit Healthcare
New to Asia Expanding within Asia
Drive market expansion
into Asia
Leverage opportunities in ‘new’
Asian markets
Grow business within existing
Asian markets
14. …and at every step of the product life-cycle
About DKSH Business Unit Healthcare
Time
Development Launch Growth Maturity Decline
Sales volume
Existing products
Expand geographic,
channel, or
account coverage
Mature and
non-core
products
Full outsourcing
(entire business
or portfolio)
New
products and
indications
Launch
support
Pre launch
Regulatory
Support
15. We surpass standard MES providers’ service offer
Our service
objectives
Transparency
Global SAP solution with BW
web based portal access
Quality
Regional and local QA teams
& SOPs, GMP, GDP, ISO
9001, ISO 13485 certified
Services
Broad range of services
along the value chain from
registration to after sales
services
Reliability
Focus on traceability and
accurate reporting to ensure
reliable service executiion
Measurability
Strong KPI culture to
benchmark performance
Flexibility
Tailor-made service solutions
according to client needs
Compliance
Code of Conduct, regular
compliance and quality audits
About DKSH Business Unit Healthcare
16. There are different models of partnership…
Distribution and
logistics
Sales
• Dedicated team
• Shared team
3PL
Distribution and
logistics
Credit & collection
4PL
Contract Sales
Organization (CSO)
Distribution and
logistics
Credit collection
Sales
• Dedicated team
• Shared team
Marketing
Full Agency
Partner buys productsABC cost Service fee: sales margin
Distribution and
logistics
Credit & collection
18. 7
core brands
90% Sales
South East Asia
15 Launches
since 2008
35%
5Y CAGR
Over 300
Professionals
10
Countries with
Direct Ops
Rx Own Brands Business in a Nutshell
10 Launches
Sku in Pipeline
75% Sales
Pain-Respi-GI- WH
Markets
Thailand
Hong-Kong
Malaysia
Singapore
Taiwan
Vietnam
Myanmar
Cambodia
Philippines
Laos
20. Own Brands: Regional focus on Women’s Health
Vaginal
Infectious
Vaginosis
Candida
Vaginal flora
restoration
Menopause
Cycle
Disorders
Atrophic Vag.
Estrogen deff.
Family
Planning
Contraception
Fertility -
Anemia
Uterine
Disorders
Endometriosis
UF - HMB
Existing
Segments:
Therapeutic
Indications:
Brands:
Brands:
21. We help you grow your business
Market Expansion Services
Thank you
22. Disclaimer
• Due care has been used in preparation of this presentation and DKSH makes every effort
to provide accurate and up-to-date information. Nevertheless, this presentation may be
subject to technical inaccuracies, information that is not up-to-date or typographical errors
DKSH does not assume liability for relevance, accuracy and completeness of the
information provided. DKSH reserves the right to change, supplement, or delete some or
all of the information on this presentation without notice
The layout, graphics and other contents in this presentation are protected by copyright law
and should not be reproduced or used without DKSH’s written permission
