SlideShare une entreprise Scribd logo
1  sur  14
OPERATION SUPPORT SYSTEM –
SERVICE ASSURANCE & USE CASES
A concept presentation from Biju M R
This presentation includes…
 Service Assurance
-Objectives
 TMF representation
 Functional representation
 Major use cases
ServiceService
AssuranceAssurance
QoS
Latency
Quick Service resolution
Service Assurance Objectives
Standard compliant & Network agonistic
Network OEM Agonistic
Detect and sanities network troubles
Optimize Maintenance lifecycle
Proactive resolution
Optimized Resource Utilization
Operation Efficiency
Optimization of IT
New networks , Stringent SLAs
Understanding Assurance
OSS /BSS Landscape – Positioning Assurance Picture courtesy-Analysis
Mason & Info vista
Service Assurance-TMF
Representations
Service Assurance TAM Representation
Service Assurance System
Landscape
ITSM& TT
NI& Discovery
SQM/SPM
WFMS
FM& RPM
Service Assurance Typical Use cases
Fault Management -Proactive
Performance Management
Network Fault Analysis
Service Monitoring & Fault
Management
Change Management
Customer Initiated Network TT
Biju MR
 Experienced Teleco OSS /BSS Consultant
 Presales , Solution , Product & Functional
Architect
Biju.vrindavan@gmail.com
Mob: 9447006924
Thank You..

Contenu connexe

Tendances

OSS BSS BEST BOOK
OSS BSS BEST BOOKOSS BSS BEST BOOK
E2E Service Quality Management for Mobile Broadband
E2E Service Quality Management for Mobile BroadbandE2E Service Quality Management for Mobile Broadband
E2E Service Quality Management for Mobile Broadband
Muhammad Imran Awan
 
Ngen oss bss - architecture evolution
Ngen oss bss - architecture evolution Ngen oss bss - architecture evolution
Ngen oss bss - architecture evolution
Grazio Panico
 
Oss Bss Testing
Oss Bss TestingOss Bss Testing
Oss Bss Testing
Ahmed Adel
 
Tm forum application_framework_tam_12.5
Tm forum application_framework_tam_12.5Tm forum application_framework_tam_12.5
Tm forum application_framework_tam_12.5
Nuno Dias
 
Order management, provisioning and activation
Order management, provisioning and activationOrder management, provisioning and activation
Order management, provisioning and activation
VijayIndra Shekhawat
 

Tendances (20)

OSS BSS BEST BOOK
OSS BSS BEST BOOKOSS BSS BEST BOOK
OSS BSS BEST BOOK
 
E2E Service Quality Management for Mobile Broadband
E2E Service Quality Management for Mobile BroadbandE2E Service Quality Management for Mobile Broadband
E2E Service Quality Management for Mobile Broadband
 
Ngen oss bss - architecture evolution
Ngen oss bss - architecture evolution Ngen oss bss - architecture evolution
Ngen oss bss - architecture evolution
 
eTOM and ITIL engagements
eTOM and ITIL engagementseTOM and ITIL engagements
eTOM and ITIL engagements
 
Telecom OSS/BSS - Automation
Telecom OSS/BSS - Automation Telecom OSS/BSS - Automation
Telecom OSS/BSS - Automation
 
Applying eTOM (enhanced Telecom Operations Map) Framework to Non-Telecommunic...
Applying eTOM (enhanced Telecom Operations Map) Framework to Non-Telecommunic...Applying eTOM (enhanced Telecom Operations Map) Framework to Non-Telecommunic...
Applying eTOM (enhanced Telecom Operations Map) Framework to Non-Telecommunic...
 
Order to cash process telecom
Order to cash process   telecomOrder to cash process   telecom
Order to cash process telecom
 
Oss Bss Testing
Oss Bss TestingOss Bss Testing
Oss Bss Testing
 
Telecom Billing Solutions By Sohag Sarkar
Telecom Billing Solutions By Sohag SarkarTelecom Billing Solutions By Sohag Sarkar
Telecom Billing Solutions By Sohag Sarkar
 
Overview of Business Processes
Overview of Business ProcessesOverview of Business Processes
Overview of Business Processes
 
Tm forum application_framework_tam_12.5
Tm forum application_framework_tam_12.5Tm forum application_framework_tam_12.5
Tm forum application_framework_tam_12.5
 
Application Framework
Application FrameworkApplication Framework
Application Framework
 
NOC to SOC: A Next-Gen Approach to Understanding and Proactively Assuring Cus...
NOC to SOC: A Next-Gen Approach to Understanding and Proactively Assuring Cus...NOC to SOC: A Next-Gen Approach to Understanding and Proactively Assuring Cus...
NOC to SOC: A Next-Gen Approach to Understanding and Proactively Assuring Cus...
 
A Complete Guide to OSS
A Complete Guide to OSSA Complete Guide to OSS
A Complete Guide to OSS
 
Noc to soc transformation zeeshan ahmed
Noc to soc transformation zeeshan ahmedNoc to soc transformation zeeshan ahmed
Noc to soc transformation zeeshan ahmed
 
Business process modelling and e tom telecom
Business process modelling and e tom telecomBusiness process modelling and e tom telecom
Business process modelling and e tom telecom
 
Etom
EtomEtom
Etom
 
eTOM framework as key component of process reengineering during implementatio...
eTOM framework as key component of process reengineering during implementatio...eTOM framework as key component of process reengineering during implementatio...
eTOM framework as key component of process reengineering during implementatio...
 
Service catalogue presentation
Service catalogue presentationService catalogue presentation
Service catalogue presentation
 
Order management, provisioning and activation
Order management, provisioning and activationOrder management, provisioning and activation
Order management, provisioning and activation
 

En vedette

Sprint Tech Summit Slides 08-16-07
Sprint Tech Summit Slides 08-16-07Sprint Tech Summit Slides 08-16-07
Sprint Tech Summit Slides 08-16-07
thehereweb
 
Network Function Virtualization : Overview
Network Function Virtualization : OverviewNetwork Function Virtualization : Overview
Network Function Virtualization : Overview
sidneel
 
Oracle in the Financial Service Industry
Oracle in the Financial Service Industry Oracle in the Financial Service Industry
Oracle in the Financial Service Industry
CTI Group
 

En vedette (20)

OCS DCCA- Credit pooling and multiplier concepts - Call flow explanation v1.0
OCS DCCA- Credit pooling and multiplier concepts - Call flow explanation v1.0OCS DCCA- Credit pooling and multiplier concepts - Call flow explanation v1.0
OCS DCCA- Credit pooling and multiplier concepts - Call flow explanation v1.0
 
Delivering Business Value and Service Assuarance on Cloud - Presented by Minjar
Delivering Business Value and Service Assuarance on Cloud  - Presented by MinjarDelivering Business Value and Service Assuarance on Cloud  - Presented by Minjar
Delivering Business Value and Service Assuarance on Cloud - Presented by Minjar
 
Delivery Assurance Function in Service Provider Organization
Delivery Assurance Function in Service Provider OrganizationDelivery Assurance Function in Service Provider Organization
Delivery Assurance Function in Service Provider Organization
 
An introduction to Zen 6 - integrated network and customer experience analytics
An introduction to Zen 6 - integrated network and customer experience analyticsAn introduction to Zen 6 - integrated network and customer experience analytics
An introduction to Zen 6 - integrated network and customer experience analytics
 
New features in Zen 5.3 end-to-end network analytics platform
New features in Zen 5.3 end-to-end network analytics platformNew features in Zen 5.3 end-to-end network analytics platform
New features in Zen 5.3 end-to-end network analytics platform
 
Driving Operational Excellence: Delivering Service Assurance in your Virtual ...
Driving Operational Excellence: Delivering Service Assurance in your Virtual ...Driving Operational Excellence: Delivering Service Assurance in your Virtual ...
Driving Operational Excellence: Delivering Service Assurance in your Virtual ...
 
Mobile App Assurance: Yesterday, Today, and Tomorrow.
Mobile App Assurance: Yesterday, Today, and Tomorrow.Mobile App Assurance: Yesterday, Today, and Tomorrow.
Mobile App Assurance: Yesterday, Today, and Tomorrow.
 
Sprint Tech Summit Slides 08-16-07
Sprint Tech Summit Slides 08-16-07Sprint Tech Summit Slides 08-16-07
Sprint Tech Summit Slides 08-16-07
 
Continuous Delivery for databases - microservices, team structures, and Conwa...
Continuous Delivery for databases - microservices, team structures, and Conwa...Continuous Delivery for databases - microservices, team structures, and Conwa...
Continuous Delivery for databases - microservices, team structures, and Conwa...
 
ZenPM Big Data Analytics for Telecoms
ZenPM Big Data Analytics for TelecomsZenPM Big Data Analytics for Telecoms
ZenPM Big Data Analytics for Telecoms
 
Rws 120032 final
Rws 120032 finalRws 120032 final
Rws 120032 final
 
Revenue Assurance Industry Update - Webinar by Dr. Gadi Solotorevsky, cVidya'...
Revenue Assurance Industry Update - Webinar by Dr. Gadi Solotorevsky, cVidya'...Revenue Assurance Industry Update - Webinar by Dr. Gadi Solotorevsky, cVidya'...
Revenue Assurance Industry Update - Webinar by Dr. Gadi Solotorevsky, cVidya'...
 
Nordic event - Transformation
Nordic event - TransformationNordic event - Transformation
Nordic event - Transformation
 
Tech Mahindra - OpenStack Summit 2016/Red Hat NFV Mini Summit
Tech Mahindra - OpenStack Summit 2016/Red Hat NFV Mini SummitTech Mahindra - OpenStack Summit 2016/Red Hat NFV Mini Summit
Tech Mahindra - OpenStack Summit 2016/Red Hat NFV Mini Summit
 
Tech Mahindra ADOPT©: Accelerate DevOps Transformation
Tech Mahindra ADOPT©: Accelerate DevOps TransformationTech Mahindra ADOPT©: Accelerate DevOps Transformation
Tech Mahindra ADOPT©: Accelerate DevOps Transformation
 
What is NFV and Why is it Significant to the Networking Industry?
 What is NFV and Why is it Significant to the Networking Industry? What is NFV and Why is it Significant to the Networking Industry?
What is NFV and Why is it Significant to the Networking Industry?
 
Network Function Virtualization : Overview
Network Function Virtualization : OverviewNetwork Function Virtualization : Overview
Network Function Virtualization : Overview
 
Oracle in the Financial Service Industry
Oracle in the Financial Service Industry Oracle in the Financial Service Industry
Oracle in the Financial Service Industry
 
Implementing ITIL® Service Strategy Through Enterprise Architecture
Implementing ITIL® Service Strategy Through Enterprise ArchitectureImplementing ITIL® Service Strategy Through Enterprise Architecture
Implementing ITIL® Service Strategy Through Enterprise Architecture
 
Achieving DevOps using Open Source Tools in the Enterprise
Achieving DevOps using Open Source Tools in the EnterpriseAchieving DevOps using Open Source Tools in the Enterprise
Achieving DevOps using Open Source Tools in the Enterprise
 

Similaire à OSS Service Assurance -Concept Presentation by Biju M Rr

Managed Services Marketing
Managed Services MarketingManaged Services Marketing
Managed Services Marketing
Shahzad Khan
 
Telecom Domain Related PPT for BA for doamin knowledge.pptx
Telecom Domain Related PPT for BA for doamin knowledge.pptxTelecom Domain Related PPT for BA for doamin knowledge.pptx
Telecom Domain Related PPT for BA for doamin knowledge.pptx
salesinvestorsproper
 
Insta Serv A Conceptual Simplified Oss Architecture
Insta Serv   A Conceptual Simplified Oss ArchitectureInsta Serv   A Conceptual Simplified Oss Architecture
Insta Serv A Conceptual Simplified Oss Architecture
Indranil Roychowdhury
 
ITIL involvement in itil processes
ITIL involvement in itil processesITIL involvement in itil processes
ITIL involvement in itil processes
brunodeepak
 
Security operations services
Security operations servicesSecurity operations services
Security operations services
S&T GROUP
 
Customer-Centric Service Quality Management
Customer-Centric Service Quality ManagementCustomer-Centric Service Quality Management
Customer-Centric Service Quality Management
TTI Telecom
 
Mian Mutti Ur Rehman Strategic Outsourcing
Mian Mutti Ur Rehman  Strategic OutsourcingMian Mutti Ur Rehman  Strategic Outsourcing
Mian Mutti Ur Rehman Strategic Outsourcing
mutti
 

Similaire à OSS Service Assurance -Concept Presentation by Biju M Rr (20)

Managed Services Marketing
Managed Services MarketingManaged Services Marketing
Managed Services Marketing
 
KTSL Overview July 2014
KTSL Overview July 2014KTSL Overview July 2014
KTSL Overview July 2014
 
GLOPORE IMS RIMS Presentation
GLOPORE IMS RIMS PresentationGLOPORE IMS RIMS Presentation
GLOPORE IMS RIMS Presentation
 
Building Operational Intelligence in Telecom with IBM ODM @Claro
Building Operational Intelligence in Telecom with IBM ODM @ClaroBuilding Operational Intelligence in Telecom with IBM ODM @Claro
Building Operational Intelligence in Telecom with IBM ODM @Claro
 
Telecom Domain Related PPT for BA for doamin knowledge.pptx
Telecom Domain Related PPT for BA for doamin knowledge.pptxTelecom Domain Related PPT for BA for doamin knowledge.pptx
Telecom Domain Related PPT for BA for doamin knowledge.pptx
 
CMS IT Services corporate presentation 26_sep2017
CMS IT Services corporate presentation 26_sep2017CMS IT Services corporate presentation 26_sep2017
CMS IT Services corporate presentation 26_sep2017
 
Insta Serv A Conceptual Simplified Oss Architecture
Insta Serv   A Conceptual Simplified Oss ArchitectureInsta Serv   A Conceptual Simplified Oss Architecture
Insta Serv A Conceptual Simplified Oss Architecture
 
ITIL involvement in itil processes
ITIL involvement in itil processesITIL involvement in itil processes
ITIL involvement in itil processes
 
Analyzing telecommunications data for improved customer experience
Analyzing telecommunications data for improved customer experienceAnalyzing telecommunications data for improved customer experience
Analyzing telecommunications data for improved customer experience
 
Security operations services
Security operations servicesSecurity operations services
Security operations services
 
Prodapt Overview & Offering
Prodapt Overview & OfferingProdapt Overview & Offering
Prodapt Overview & Offering
 
Customer-Centric Service Quality Management
Customer-Centric Service Quality ManagementCustomer-Centric Service Quality Management
Customer-Centric Service Quality Management
 
Layer 7: Robust Net-Centric Services
Layer 7: Robust Net-Centric ServicesLayer 7: Robust Net-Centric Services
Layer 7: Robust Net-Centric Services
 
Vaibhav Misra Telecom Wireless Operations Management Consulting Presentation
Vaibhav Misra Telecom Wireless Operations Management Consulting PresentationVaibhav Misra Telecom Wireless Operations Management Consulting Presentation
Vaibhav Misra Telecom Wireless Operations Management Consulting Presentation
 
NSI Net Factor Advantage
NSI Net Factor AdvantageNSI Net Factor Advantage
NSI Net Factor Advantage
 
SIP in Service Quality Monitoring
SIP in Service Quality MonitoringSIP in Service Quality Monitoring
SIP in Service Quality Monitoring
 
Mian Mutti Ur Rehman Strategic Outsourcing
Mian Mutti Ur Rehman  Strategic OutsourcingMian Mutti Ur Rehman  Strategic Outsourcing
Mian Mutti Ur Rehman Strategic Outsourcing
 
Service Quality Management - OSS Requirements in SQM ecosystem
Service Quality Management - OSS Requirements in SQM ecosystemService Quality Management - OSS Requirements in SQM ecosystem
Service Quality Management - OSS Requirements in SQM ecosystem
 
soc
socsoc
soc
 
NGOSS Managed Services - Cost Cutting
NGOSS Managed Services- Cost CuttingNGOSS Managed Services- Cost Cutting
NGOSS Managed Services - Cost Cutting
 

Dernier

notes on Evolution Of Analytic Scalability.ppt
notes on Evolution Of Analytic Scalability.pptnotes on Evolution Of Analytic Scalability.ppt
notes on Evolution Of Analytic Scalability.ppt
MsecMca
 
Call Now ≽ 9953056974 ≼🔝 Call Girls In New Ashok Nagar ≼🔝 Delhi door step de...
Call Now ≽ 9953056974 ≼🔝 Call Girls In New Ashok Nagar  ≼🔝 Delhi door step de...Call Now ≽ 9953056974 ≼🔝 Call Girls In New Ashok Nagar  ≼🔝 Delhi door step de...
Call Now ≽ 9953056974 ≼🔝 Call Girls In New Ashok Nagar ≼🔝 Delhi door step de...
9953056974 Low Rate Call Girls In Saket, Delhi NCR
 
Call for Papers - Educational Administration: Theory and Practice, E-ISSN: 21...
Call for Papers - Educational Administration: Theory and Practice, E-ISSN: 21...Call for Papers - Educational Administration: Theory and Practice, E-ISSN: 21...
Call for Papers - Educational Administration: Theory and Practice, E-ISSN: 21...
Christo Ananth
 
VIP Call Girls Ankleshwar 7001035870 Whatsapp Number, 24/07 Booking
VIP Call Girls Ankleshwar 7001035870 Whatsapp Number, 24/07 BookingVIP Call Girls Ankleshwar 7001035870 Whatsapp Number, 24/07 Booking
VIP Call Girls Ankleshwar 7001035870 Whatsapp Number, 24/07 Booking
dharasingh5698
 
Call Girls in Ramesh Nagar Delhi 💯 Call Us 🔝9953056974 🔝 Escort Service
Call Girls in Ramesh Nagar Delhi 💯 Call Us 🔝9953056974 🔝 Escort ServiceCall Girls in Ramesh Nagar Delhi 💯 Call Us 🔝9953056974 🔝 Escort Service
Call Girls in Ramesh Nagar Delhi 💯 Call Us 🔝9953056974 🔝 Escort Service
9953056974 Low Rate Call Girls In Saket, Delhi NCR
 
Call for Papers - African Journal of Biological Sciences, E-ISSN: 2663-2187, ...
Call for Papers - African Journal of Biological Sciences, E-ISSN: 2663-2187, ...Call for Papers - African Journal of Biological Sciences, E-ISSN: 2663-2187, ...
Call for Papers - African Journal of Biological Sciences, E-ISSN: 2663-2187, ...
Christo Ananth
 

Dernier (20)

notes on Evolution Of Analytic Scalability.ppt
notes on Evolution Of Analytic Scalability.pptnotes on Evolution Of Analytic Scalability.ppt
notes on Evolution Of Analytic Scalability.ppt
 
Call Now ≽ 9953056974 ≼🔝 Call Girls In New Ashok Nagar ≼🔝 Delhi door step de...
Call Now ≽ 9953056974 ≼🔝 Call Girls In New Ashok Nagar  ≼🔝 Delhi door step de...Call Now ≽ 9953056974 ≼🔝 Call Girls In New Ashok Nagar  ≼🔝 Delhi door step de...
Call Now ≽ 9953056974 ≼🔝 Call Girls In New Ashok Nagar ≼🔝 Delhi door step de...
 
VIP Model Call Girls Kothrud ( Pune ) Call ON 8005736733 Starting From 5K to ...
VIP Model Call Girls Kothrud ( Pune ) Call ON 8005736733 Starting From 5K to ...VIP Model Call Girls Kothrud ( Pune ) Call ON 8005736733 Starting From 5K to ...
VIP Model Call Girls Kothrud ( Pune ) Call ON 8005736733 Starting From 5K to ...
 
The Most Attractive Pune Call Girls Manchar 8250192130 Will You Miss This Cha...
The Most Attractive Pune Call Girls Manchar 8250192130 Will You Miss This Cha...The Most Attractive Pune Call Girls Manchar 8250192130 Will You Miss This Cha...
The Most Attractive Pune Call Girls Manchar 8250192130 Will You Miss This Cha...
 
NFPA 5000 2024 standard .
NFPA 5000 2024 standard                                  .NFPA 5000 2024 standard                                  .
NFPA 5000 2024 standard .
 
Bhosari ( Call Girls ) Pune 6297143586 Hot Model With Sexy Bhabi Ready For ...
Bhosari ( Call Girls ) Pune  6297143586  Hot Model With Sexy Bhabi Ready For ...Bhosari ( Call Girls ) Pune  6297143586  Hot Model With Sexy Bhabi Ready For ...
Bhosari ( Call Girls ) Pune 6297143586 Hot Model With Sexy Bhabi Ready For ...
 
Vivazz, Mieres Social Housing Design Spain
Vivazz, Mieres Social Housing Design SpainVivazz, Mieres Social Housing Design Spain
Vivazz, Mieres Social Housing Design Spain
 
Call for Papers - Educational Administration: Theory and Practice, E-ISSN: 21...
Call for Papers - Educational Administration: Theory and Practice, E-ISSN: 21...Call for Papers - Educational Administration: Theory and Practice, E-ISSN: 21...
Call for Papers - Educational Administration: Theory and Practice, E-ISSN: 21...
 
ONLINE FOOD ORDER SYSTEM PROJECT REPORT.pdf
ONLINE FOOD ORDER SYSTEM PROJECT REPORT.pdfONLINE FOOD ORDER SYSTEM PROJECT REPORT.pdf
ONLINE FOOD ORDER SYSTEM PROJECT REPORT.pdf
 
VIP Call Girls Ankleshwar 7001035870 Whatsapp Number, 24/07 Booking
VIP Call Girls Ankleshwar 7001035870 Whatsapp Number, 24/07 BookingVIP Call Girls Ankleshwar 7001035870 Whatsapp Number, 24/07 Booking
VIP Call Girls Ankleshwar 7001035870 Whatsapp Number, 24/07 Booking
 
Call Girls in Ramesh Nagar Delhi 💯 Call Us 🔝9953056974 🔝 Escort Service
Call Girls in Ramesh Nagar Delhi 💯 Call Us 🔝9953056974 🔝 Escort ServiceCall Girls in Ramesh Nagar Delhi 💯 Call Us 🔝9953056974 🔝 Escort Service
Call Girls in Ramesh Nagar Delhi 💯 Call Us 🔝9953056974 🔝 Escort Service
 
Call Girls Walvekar Nagar Call Me 7737669865 Budget Friendly No Advance Booking
Call Girls Walvekar Nagar Call Me 7737669865 Budget Friendly No Advance BookingCall Girls Walvekar Nagar Call Me 7737669865 Budget Friendly No Advance Booking
Call Girls Walvekar Nagar Call Me 7737669865 Budget Friendly No Advance Booking
 
Intze Overhead Water Tank Design by Working Stress - IS Method.pdf
Intze Overhead Water Tank  Design by Working Stress - IS Method.pdfIntze Overhead Water Tank  Design by Working Stress - IS Method.pdf
Intze Overhead Water Tank Design by Working Stress - IS Method.pdf
 
Unit 1 - Soil Classification and Compaction.pdf
Unit 1 - Soil Classification and Compaction.pdfUnit 1 - Soil Classification and Compaction.pdf
Unit 1 - Soil Classification and Compaction.pdf
 
(INDIRA) Call Girl Bhosari Call Now 8617697112 Bhosari Escorts 24x7
(INDIRA) Call Girl Bhosari Call Now 8617697112 Bhosari Escorts 24x7(INDIRA) Call Girl Bhosari Call Now 8617697112 Bhosari Escorts 24x7
(INDIRA) Call Girl Bhosari Call Now 8617697112 Bhosari Escorts 24x7
 
Online banking management system project.pdf
Online banking management system project.pdfOnline banking management system project.pdf
Online banking management system project.pdf
 
Call Girls Wakad Call Me 7737669865 Budget Friendly No Advance Booking
Call Girls Wakad Call Me 7737669865 Budget Friendly No Advance BookingCall Girls Wakad Call Me 7737669865 Budget Friendly No Advance Booking
Call Girls Wakad Call Me 7737669865 Budget Friendly No Advance Booking
 
Java Programming :Event Handling(Types of Events)
Java Programming :Event Handling(Types of Events)Java Programming :Event Handling(Types of Events)
Java Programming :Event Handling(Types of Events)
 
UNIT - IV - Air Compressors and its Performance
UNIT - IV - Air Compressors and its PerformanceUNIT - IV - Air Compressors and its Performance
UNIT - IV - Air Compressors and its Performance
 
Call for Papers - African Journal of Biological Sciences, E-ISSN: 2663-2187, ...
Call for Papers - African Journal of Biological Sciences, E-ISSN: 2663-2187, ...Call for Papers - African Journal of Biological Sciences, E-ISSN: 2663-2187, ...
Call for Papers - African Journal of Biological Sciences, E-ISSN: 2663-2187, ...
 

OSS Service Assurance -Concept Presentation by Biju M Rr