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Business communications front page

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Business communications front page

  1. 1. Submit to Mr. Shoaib Rana Group#5 Bil@l & Ri@z
  2. 2. DIRECT APPROACH & INDIRECT APPROACH
  3. 3. Contents  o Direct approach Identify the objective Visualize the audience Gathering supporting information Organize the information o Indirect approach Know your audience Never start with ‘NO’ Selection of words Open with Buffer
  4. 4. DIRECT APPROACH: It is also known as ‘Good News ‘ in Communication.
  5. 5. Identify the objective To persuade To inform To inquire
  6. 6. Visualize the audience  Who is target audience?  When will the audience receive the message?  Why will the audience be interested in the message?
  7. 7. Gathering Supporting Information  Generate the ideas  Select the ideas
  8. 8. Organize the Information   Prepare an outline using Good news strategy.  The Good news strategy is based on the direct pattern.
  9. 9. Indirect approach  It also known as ‘Bad News’ in Communication.
  10. 10. Know your audience   And you really need to know how your audience will receive your message.  Do readers prefer to receive negative news up front without delay?  Or would they accept it better if you explained your reasons first?
  11. 11. Never start with “NO”   The word “no” is short and abrupt, so negative that a lot of people have trouble saying it.  And for most people, it’s the hardest word to hear or understand  The delivery can be far more damaging than the word itself.
  12. 12. Selection of Words   You also need to pay special attention to selection word so that you can create your sentences and paragraphs carefully.
  13. 13. Open with Buffer   A neutral, noncontroversial statement that is closely related to the point of the message is called a buffer.

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