Personal Information
Entreprise/Lieu de travail
Barcelona Area, Spain, Barcelona Spain
Profession
Social Customer Care Evangelist ★ CoFounder of Sastre Martin ★ Speaker
Secteur d’activité
Advertising / Marketing / PR
Site Web
www.billiesastre.net
À propos
✉ billie@sastremartin.com
►► SOCIAL CUSTOMER CARE CONSULTANT
Social media is changing the way clients speak to brands transforming customer service from one-way conversations to open, transparent and two-way conversations. Social customer care is more than just answering queries on social media. It’s understanding where and how your customers want to communicate with you, integrate all channels to offer an excellent customer experience and use a social media management tool that helps agents address the needs of their clients to the fullest of its possibilities.
►►UNDERSTANDING LATIN MARKETS
Sastre Martín is an agency focused on listening and understanding Latin Markets.
Mots-clés
atención al cliente
redes sociales
social media
social customer care
marketing
hootsuite
Tout plus
Présentations
(3)Personal Information
Entreprise/Lieu de travail
Barcelona Area, Spain, Barcelona Spain
Profession
Social Customer Care Evangelist ★ CoFounder of Sastre Martin ★ Speaker
Secteur d’activité
Advertising / Marketing / PR
Site Web
www.billiesastre.net
À propos
✉ billie@sastremartin.com
►► SOCIAL CUSTOMER CARE CONSULTANT
Social media is changing the way clients speak to brands transforming customer service from one-way conversations to open, transparent and two-way conversations. Social customer care is more than just answering queries on social media. It’s understanding where and how your customers want to communicate with you, integrate all channels to offer an excellent customer experience and use a social media management tool that helps agents address the needs of their clients to the fullest of its possibilities.
►►UNDERSTANDING LATIN MARKETS
Sastre Martín is an agency focused on listening and understanding Latin Markets.
Mots-clés
atención al cliente
redes sociales
social media
social customer care
marketing
hootsuite
Tout plus