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Components Examples Meanings Communicated Image Clothing, hygiene Values, competence Facial Expressions Frown, smile, sneer Unexpressed feelings Eye Movements Looking away, staring Intentions, state of mind Posture Leaning in, slumped Attitude Gestures Handshake, wave Intentions, feelings VISUAL Touch Pat on the back Approval Gentle touch on an arm Support and concern TACTILE
Components Examples Meanings Communicated How things are said Loudness, pitch, rate Different meanings, e.g. Vocal intonations Rhythm, pitch, clarity Sarcasm, disapproval VOCAL SPACIAL Body closeness 0 – 2 feet Feelings of intimacy Furniture arrangement Large pieces far apart Formal and serious
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Communication

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  • 22. Components Examples Meanings Communicated Image Clothing, hygiene Values, competence Facial Expressions Frown, smile, sneer Unexpressed feelings Eye Movements Looking away, staring Intentions, state of mind Posture Leaning in, slumped Attitude Gestures Handshake, wave Intentions, feelings VISUAL Touch Pat on the back Approval Gentle touch on an arm Support and concern TACTILE
  • 23. Components Examples Meanings Communicated How things are said Loudness, pitch, rate Different meanings, e.g. Vocal intonations Rhythm, pitch, clarity Sarcasm, disapproval VOCAL SPACIAL Body closeness 0 – 2 feet Feelings of intimacy Furniture arrangement Large pieces far apart Formal and serious
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