8. AGENDA
•Introductions •A Word On Color
•Tracking Progress •Layout Tips
•Fun with Pictures •Popular Frameworks
9. BUILDING A Sustainable Advantage
High
Amazon
Galaxy.com
Galaxy.com
ONLINE PRESENCE
Barnes & Noble
Borders
Walden Books Local Stores
Low EXPERIENCE High
Introduction Objectives Recommendation Analysis Conclusion
-10-
10. Incidentally, Jetblue should…
• Close gaps
Gaps Improvements
Communication Reach out to others for
assistance
Service Performance Design systematic service
development process
Listening Empower front line
employees
• Develop contingency plans
– especially with the bad weather in 2005
service analysis
incident
challenges
introduction recommendations 10
11. Flight plan to recovery
• Measure the costs
• Break the silence
• Anticipate needs for recovery
• Act fast
• Train employees
- vertical & horizontal communications
• Empower the front line
• Close the loop
service analysis
takeaways
incident
challenges
introduction recommendations 11
13. A Basic Template
• Strategy
• Nail the intro
• Tie it back to the thesis – why is it important
• Outline
• Message as a mission statement
• Strip for Clarity
• Process ideas
• Know your audience
• Maybe don’t use PowerPoint > Sliderocket, Prezi
• Tactical
• Use your Object tools – order, align, group, rotate
• Unify your design – font(s), color palette, slide master, H&F, grid
• Track your progress – no need for an agenda slide
• Control the chaos with animation
• A picture is worth 1000 words – picture editing
• Details details details details
14. A Basic Template
• Problem
• Define real problem
• Objective
• Success criteria
• Recommendation
• Analysis
• Support
• Implementation
• Alternatives
• Conclusion
• Takeaways
• Action items
17. INCREASING SCORING
A Statistical Approach to Improving
League Revenues
New York, New York
2 December 2008
Megan Blanck-Weiss Kurt Lervick
Meghann Glavin Read Maloney
Michael Ham Melissa Ventura
23. Positioning Statement
Company
Sierra Wireless is a global leader in
providing innovative connection solutions
for mobile devices. Product
Market
Our principal mission is to develop
(focused) specialized wireless offerings whose
reliability give customers the confidence (reliability)
to connect to the world without barriers.
Benefit (freedom)
(Differentiators)
24. PRESORTED
FIRST-CLASS MAIL
U.S. POSTAGE
PAID
NETFLIX
P.O. Box 49021
San Jose, CA 95161-9021
Option Grid
Unlimited Increase LT Customer Migrate to
This is also your return envelope
Rentals Profitability Retention Streaming
OPEN ALONG EDGE
Do Nothing
Raise Prices
VIP Club
Rebates
Premium
Plan+VOD
Ham | Maloney | Paharia | Rotner | Ruckman
25. Appendix B: Positioning Map
High
5 Star
Hotels
Boutique
Hotels 4 Star
Hotels
Hotel Price ($)
3 Star
Hotels
3 Star
RC Hotels
2 Star
Hotels
1 Star
Hotels
Low Hotel Quality High
27. Wish List
Description
Tag shopping items on any site and share
with friends. Gifting made social, made easy.
Segments Served
Principles Achieved
•Interactivity •Visibility
•Content Ownership •Personalization
Benefits to MSN
•High monetization potential
•Hits multiple segments and demographics
31. Your Deck is Boring
Better presentations through visual aid
Michael Ham
November 2012
32. How did Netflix misjudge and misunderstand their
customer’s behavior?
Firstly, the company tested the loyalty of its customers
by raising the price of its video and streaming and mail
order bundle. This was a big mistake since the company
did not have a substantial pricing power. Subscribers
massively fled to Amazon, Google and Walmart.
Secondly, the company tried unbundling into two
separate services, streaming, and mail order. This was a
big mistake, as it erodes the uniqueness of its offerings,
undermining further its pricing power, as it makes easier
for subscribers to compare competing offerings for each
service.
33. How did Netflix misjudge and misunderstand their
customer’s behavior?
Customer Price Sensitivity
•Pricing power
• Loyal to what point?
•Competitive offerings
• Amazon, Google, Walmart
•The Secret Sauce
• Unveiling the Wizard
• Comparable competitive offerings
34. PRESORTED
FIRST-CLASS MAIL
U.S. POSTAGE
PAID
NETFLIX
P.O. Box 49021
San Jose, CA 95161-9021
Consumers Gone Wild
This is also your return envelope
Pricing Power
OPEN ALONG EDGE
Physical + Digital = #Winning
$? $?
Notes de l'éditeur
If you can hit all three of these, you win. This presentation will focus on the visual component of good presentation.
Your audience will determine what kind of presentation you can give. The more you know your audience, the better you’ll be able to tailor your presentation. Know what kind of person and presenter you are; if you are not creative at this point (it’s okay) and it’s an important presentation, maybe not the best time to try out something new.
There is always a battle between creativity and formality in a presentation. Find that appropriate, optimal mix. The graph above is a depiction of my experience at Foster, with the size of the circle representative of occurrence. The star is where I am shooting for this presentation.
Don’t loose/lose your audience with a flat or poorly educated opening. A killer opening is great, but if you go for it and fail, it’s a big hole to dig out of. In general I practice 80/20 with the opening and save the higher risk, creative material for the recommendation.
A nice visual with a simple who, what, when.
I don’t like agenda slides; they waste time and don’t really tell you much. Can be very repetitive when many groups are presenting back-to-back.
If you need to have one, be spice it up a little with unique titles
Tracking bars are often better than agendas. They serve the same purpose and professors/judges seem to like them.
Get creative with the tracking bar when you master it. You can see how I built this one if you turn on your animation pane.
Every slide should serve a specific purpose and ideally relate to your thesis or problems solving process. Don’t waste slides and time.
I like to outline my presentations before I start them. It helps to organize my thoughts and really drill down to what’s important. Here is a rough early draft of the outline I used for this presentation.
This is a basic consulting template used in pretty much every case competition, by pretty much every team, that I did. It’s kind of dry, but that’s where the creativity comes in.
Strip out all the unnecessary visual information from your slides when you can. When converting a paper to a presentation, I use a new slide like I’d use a paragraph (new thought) and bullet points (when I use them at all) like I’d use a sentence or comma (breath for the reader/audience). The less words the better.
Make your slides pretty. If anything, I make sure all my slides are consistant.
Title slide for a stats presentation. You won’t notice on first glance, but I hacked together this background from several pictures – the hardwood came from a sample picture from a flooring site, the hoop is actually a picture of a toy model. I liked the gray gradient in it’s background and didn’t want to rework it so I cropped the picture a few times to effectively “stretch” out the picture without losing the aspect ratio of the hoop. You can select the different components in the slide to see what I did. You’ll notice this is not perfect by any means, but again 80/20 and I’m guessing you didn’t notice the errors the first time around.
Same presentation, boring content (stats….) bolstered by some nice appropriate background imagery. For you basketball fans, you’ll know how LBJ fits into each of those bullet points (and therefore why it’s an appropriate background image).
Another title slide for a less-than-exciting presentation about Nordstrom. The important part here was setting the tone and historical time-frame for which this presentation was supposed to occur.
Same presentation, a good example of using pictures in your presentation instead of blocks of text.
Use these tools to make your color scheme better. Powerpoint uses RGB values, so you might need to adjust the settings in these programs or use a color translator like: http://easycalculation.com/color-coder.php
Animation is your friend, if used properly. Use it to organize the slide. Draw attention to talking points as you are speaking to them.
Learn to use the animation pane. You can see how this slide was built out in the animation pane.
This slide is pretty busy, but it covers a ton of information. The use of animation to build out the slide helps the viewer follow along.
Another positioning map. Another slide with a ton of information on it that could have been text overkill. The animation here helps highlight the central message of the slide, which if I recall correctly, was that problems at this hotel (RC) had caused it to fall from a profitable position in the hotel space to one where it couldn’t compete.
No one likes wordy slides. Show me a picture or graph or chart or anything instead. Pretend your audience is all from Missouri, with their 47 th ranked education system and all.
Nice balance of words and text. Make friends with people who are able to make you custom graphics, like my friend Jessica was able to do for me here.
This slide was able to present an entire idea to a team at Amazon without using a single word of text in the body by using a screenshot they were all already familiar with and animations.
Quality control. Use it.
Consider using a powerpoint alternative. Links embedded in the logos.