https://bloomerang.co/resources/webinars/ Mazarine Treyz will talk about exactly how to build trust and make your fundraising office even more effective.

1. The Secret Thing That Is
Holding You Back In Your
Nonprofit Career
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https://bloomerang.co/demo/video

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Our guest presenter »
Mazarine Treyz
@wildwomanfund
• CEO of Wild Woman Fundraising,
• Nationally-recognized strategist for
fundraising planning and
communications
• Creator of over 12 e-courses, 3
masterclasses and 3 books
• Has coached and taught over 12,000
nonprofit professionals how to be
better fundraisers since 2010.

5. The secret
thing that’s
holding you
back in your
career
Presenter: Mazarine Treyz

6. About the Speaker
Mazarine Treyz
Author of The Wild Woman's Guide
to Fundraising, and two other books.
Creator of popular fundraising blog
with 50,000 monthly readers.
She founded the Nonprofit
Leadership Summit in 2016, and has
taught over 15,000 nonprofit leaders
how to fundraise more effectively
since 2009.
Mazarine Treyz loves to help people
take their nonprofits to the next level.

7. What is Holding You Back?
Is it...
Your Fundraising
Processes?
Your donor database?
Your lack of communications?
Your staff?
Your brand?
Your
community
trust?
Your leadership?

8. What is Holding You Back?
It’s...
TRUST!

9. What You'll Learn Today
1) The Cost of not building
trust in our organizations
2) How to build credibility-
even with yourself!
3) 10 ways to build trust at
work
4) ONE key way to build
trust with donors

10. What You'll Learn Today
5) 3 Key elements of Trust
6) 7 Phrases to set
expectations and more!
7) Putting it into practice

11. Here’s the thing.
Our nonprofit workplace cultures are broken.
We have so many barriers to doing our work well.
Because of super jobs, we have way more work, we have to make
more decisions than ever, PLUS
Because of at-will, we’re worrying about getting fired, we try to work
harder. So THEN
We don’t take breaks- few of us work our proper hours.
With few real metrics and systems, we are constantly busy, but at the
end of the day, we might still say, “What the heck did I get done?”

12. Here’s the thing.
How can we build trust with donors
and the community
IF we don’t know how to build trust
with each OTHER in our nonprofits?
What’s holding us back?

13. The mantra is:“Work like Crazy Then Crash”

14. Question:
What’s the turnover rate
at your nonprofit right now?

15. The average tenure of a fundraiser in
a nonprofit is between 12-18 months
in the US, and in Canada, it can be as
low as 6 months.
UNFORTUNATELY OUR PEOPLE ARE
LEAVING. QUICKLY.

16. We are overlooking people
currently employed in our
organizations when we look to
make an executive level hire.
People get passed over, and
they leave.
UNFORTUNATELY OUR PEOPLE ARE
LEAVING. QUICKLY.

17. A national nonprofit CEO is
worried because she sees a lot of
her best workers all over the
country leaving the sector and
going to for-profits.
Why? Because they offer better
working conditions, benefits and
higher salaries.
UNFORTUNATELY OUR PEOPLE ARE
LEAVING. QUICKLY.

18. You think you can ignore this fact?

19. Here's the
proof
FACT:The cost of one fundraiser leaving
is $50,000

20. FACT:The cost of yearly attrition is hundreds of
thousands
$396,432

21. Here's the proof
FACT:The money you MAKE by keeping your
Staff = $500,000+

22. This past summer, British Columbia, Alberta,
Saskatchewan, Oregon, Washington and
California were covered in smoke from
forest fires.
Why? Because of budget cuts, no one has been
doing forest maintenance and tree thinning.

23. What is more important
than fighting a fire?

24. Preventing the fire in the first place.

25. Question
Have you ever felt a disconnect or a lack of
trust between yourself and your boss?

26. You can’t lead a culture shift if people don’t
trust you.
QUESTION:
What contributes to lack of trust right now at
your organization?

27. Did you know?
What is the extreme downside of lack
of trust?
A Dysfunctional organization, including:
Intense Micromanagement
Labeling others as Enemies or Allies
Punishing Systems and Structures
Hot angry confrontations or Cold Bitter Withdrawl
Sabotage, Grievances, Lawsuits, Criminal behavior
Verbal, physical or emotional abuse (workplace bullying)

28. The Cost of Not Building Trust
At very low trust organizations, you
might see: Intense political
atmosphere with clear “camps” and
parties
1) Painful micromanagement and
bureaucracy
2) Unhealthy working environment
3) Excessive time wasted
defending decisions
4) Lots of staff turnover

29. The Cost of Not Building Trust
At low trust
organizations, you
see:
Common “CYA”
behavior
1) Hidden agendas
2) Many dissatisfied
staff and
stakeholders

30. With a few trust issues: You
might see:
1) Misaligned systems and
structures
2) Some bureaucratic rules
and procedures
3) Slow approvals
4) Some dissatisfied staff and
stakeholders
The Cost of Not Building Trust

31. SOME trust: With trust not an
issue, You see:
1) Good communication
2) Aligned systems and
structures
3) Few office politics
The BENEFITS of Building Trust

32. The BENEFITS of Building Trust
Good trust: When trust is a visible
asset, You might see:
1) The focus is on work
2) Effective collaboration and
execution
3) Helpful systems and structures
4) Positive partnering relationships
with staff, committees, board,
volunteers and donors

33. The BENEFITS of Building Trust
With excellent trust, You
see:
1) Positive transparent
relationships with
volunteers, staff, donors
and board
2) Effortless communication
3) High collaboration and
partnering
4) Strong innovation,
engagement, confidence
and loyalty

34. 3 Key Elements of Trust
1. Trust of character
• Manage expectations
• Establish boundaries
• Delegate appropriately
• Keep agreements
• Be consistent

35. 3 Key Elements of Trust
2. Trust of communication
• Share information
• Tell the truth
• Admit mistakes
• Give and receive feedback
• Maintain confidentiality
• Speak with good purpose

36. 3 Key Elements of Trust
3. Trust of capability
• Acknowledge people's skills and abilities
• Allow people to make decisions
• Involve others and seek their input
• Help people learn skills

37. What will help donors trust you?
Asking good, deep questions.
What do you strive for?
How do you challenge yourself?
Have you ever looked back on your mistakes
and learned from them?
What meaning have you taken from your
mistakes, or your suffering?

38. What will help donors trust you?
Other questions
Have you ever thought about the meaning of your life?
What makes a meaningful life, to you?
Have you ever thought about your legacy?
What kind of legacy do you want to leave?
At the end of your life, how will you know you have led
a good life?
What do you hope for future generations?

39. That means you have to
work on keeping your
people.
BUT HOW?
IF your competitive advantage is your people...

40. 4 Phrases to set expectations with your boss
1. I'm not sure what you're looking
for. May I have some direction?
2. I might be off track or going down
the wrong road. I'd like to check in
with you.

41. 4 Phrases to set expectations with your boss
3. I'd like to understand what
you need from me. What is
your expectation?
4. I want to do my best. I'd
like to schedule some time to
review your expectations and
make sure I understand what
you need from me.

42. 3 phrases to set expectations with staff or
volunteers
1. Are these expectations
realistic? Do you see
stumbling blocks I haven't
addressed?
Saturn is not mad. Just disappointed.
2. Is there anything you see that
might become an issue down the
road?
3. Before we say goodbye,
do you have everything you
need from me?

43. TRY DECENT WORK

44. What is Decent Work?
Ontario Nonprofit Network has identified 7 elements of
decent work as a starting point:
> Opportunities for development and advancement
> Equality and rights at work
> Culture and leadership
> Employment opportunities
> Fair income
> Health and retirement benefits
> Stable employment

45. Culture and Leadership
1. Be Proactive. Take initiative and responsibility for
results.
Ask- What’s a problem I can be proactive about today?

46. Opportunities for Development and
Advancement
2. Begin with the end in mind. Always know WHY you’re
doing something.
Ask and get clear: Where do I see myself in a year? In 5
years? In 10?
How can I nurture my colleagues
to be where THEY want to be
in 5 years?

47. You can’t talk your way out of this problem.
You could guess what’s going on
You could TELL people what’s wrong…
OR… you could go for mutual exploration.
You can LISTEN FIRST…
And talk later.

48. Equality and rights at work
3. Look for ways to show
respect and strive for equality.
Seek first to understand,
emphasize with others and
hear their perspective before
sharing your own.
Ask- Who needs me to listen
to them today?

49. Employment opportunities
4. Find the strengths of
your team- and leverage
their gifts and resources
-and see if you can
promote them based on
these aptitudes.
Ask- Who loves to do
something that isn’t part
of their job?
LET EVERYONE LEAD
THE PIECE THEY DO
WELL.
Your Future CEO could be
hiding in plain sight.

50. Culture and Development
5. Sharpen the knife of
your mind- and always
work to get better.
Ask – How can I renew
my mind and
energy this week?

51. Fair income, Stable Work, and Benefits
6. Are we providing a fair and living wage to our
workers? Are we at-will? Or do we have more worker
protections? Can we offer more benefits?
Ask – If not, how can we do better?

52. Acknowledge invisible systems of power
With a culture built on the 3 pillars of white
supremacy, (Constant War, Slavery/Capitalism,
Genocide/Colonialism) we have recreated this
dynamic in our nonprofits.

53. How to keep your good people
Provide higher amounts per hour and lower
hours worked.
Provide more worker protections (superseding
at-will) in our employment agreement.
Offer cost of living wage increases each year.
Offer more vacation time. Allow people to
make mistakes.
Offer better titles, and a professional
development stipend.
Build trust deliberately.

54. If you want to learn more about Decent Work
Ontario Nonprofit
Network will be sharing
their new findings and
case studies at the
Nonprofit Leadership
Summit this September
24, 26 and 28, ONLINE.
You can learn DIRECTLY
how to apply decent
work to your nonprofit,
and build trust NOW!

55. Join us at
The Nonprofit Leadership Summit Online
9/24, 9/26 and 9/28

56. What is the Nonprofit Leadership Summit?
● Dates: Sept 24, 26 and 28
● Where: ONLINE
● Cost: $397
● Presenters include: Kishshana Palmer of Kishshana Co,
Margie Fine, Pamela Grow of Simple Development
Systems, Della Rae, Self Care Advocate, Cathy Taylor of
the Ontario Nonprofit Network, Daniel Hyman of Infinite
Beginnings, Sarai Johnson of the Lean Nonprofit, and
others.

57. What will you gain from coming to the
Nonprofit Leadership Summit?
• Learn new ways to get that major donor meeting
• Build your fundraising board
• Dissolve your unconscious mental blocks around money to lead your
organization to new levels of prosperity
• Use automation techniques to connect with donors that will save you
weeks of time in a year
• Discover your strengths in leading and networking as an introvert
• Find the hidden planned giving donors in your database
• Become more entrepreneurial in your fundraising office- AND MORE!

58. Join us for the 2 More Free
Webinars, July 18th
+ August 15th
A Whole New Way to
Fundraise with Daniel Hyman
Mission Mirroring with Sarai
Johnson
Sign up here:
http://wildwomanfundraising.com/events

59. We are giving the 4
week Fundraising
Planning e-course
to each attendee of
the Nonprofit
Leadership
Summit- a $197
value!

60. What is the special offer?
The Nonprofit Leadership Summit Sept 24, 26 and 28
● Just Use this Coupon Code→ SoSweet100 in the
next 10 days
● Get the summit with 3 days working DEEP on all of
these issues we covered today-for just $397 $297

61. PLUS you’ll get
● Entrepreneurial Fundraising techniques to raise over goal.
● Every recording, to watch over and over
● The Fundraising Planning e-course
● Win-Win for the Greater Good E-book

62. I can’t wait to see you at the
online Nonprofit
Leadership Summit!
http://register.nonprofitleadershipsummit.com
Sept 24, 26 and 28
Use this code to get
$100 off-SoSweet100
Got questions?
Call: 503-673-3863 or Email:
Mazarine@WildWomanFundraising.com

63. Questions?

64. https://bloomerang.co/resources
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