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Siri: 6 Months Later


                                Ahmed Bouzid
                       Senior Director, Product
Siri: The Story So Far

July 2003
§  DARPA Selects SRI to lead the Personalized Assistant that Learns (PAL)
    Program. SRI and a team of 20 leading research organizations are
    awarded $22M over five years to develop software, dubbed CALO to
    revolutionize how computers support military and other decision-makers.
    It is considered to be the largest artificial intelligence project in
    history
December 2007
§  SRI spins off Siri, Inc. to bring the technology to consumers
October 2008
§  Siri, Inc. announces it has raised an $8.5 million Series A financing
    round, led by Menlo Ventures and Morgenthaler Ventures
November 2009
§  Siri, Inc. raises a $15.5 million Series B financing round from the same
    investors as in their previous round plus Hong Kong billionaire Li Ka-
    shing
February 2010
§  Siri, Inc. launches its Virtual personal Assistant app for the iPhone 3GS
April 2010
§  Apple acquires Siri, Inc. from SRI




                                                        Full timeline available at sirinotes.com
Siri: The Story So Far
October 2011
§  Oct. 4: Arrival of iPhone 4S and Siri Announced
§  Oct. 5: Steve Jobs passes away
§  Oct. 14: iPhone 4S hits US market.

November 2011
§  Nov. 4: First major Siri Outage
§  Nov. 6: Google Eric Schmidt admits that Siri is a threat to Google model
§  Nov. 7: Proxy hacks into Siri begin to emerge
§  Nov. 9: Reports that Amazon bought Yap!
§  Nov. 16: Husband and wife Siri video
§  Nov. 17: Robin Williams Siri video
§  Nov. 21: Proxy control of thermostat
§  Nov. 23: Microsoft claims they had Siri like technology a year ago
§  Nov. 30: Abortion controversy

December 2011
§  Dec. 2: Thousands petition Apple on Abortion issue
§  Dec. 12: Rumors of Google Majel start circulating
§  Dec. 14: Google buys Clever Sense -- developer of Alfred Assistant App
§  Dec. 20: Nuance buys vLingo
§  Dec. 23: Santa video hits the air
January 2012
§  Jan. 2: AsksZiggy comes out on MSFT Store
§  Jan. 4: Siri mentioned in TV Show Big Bang Theory
§  Jan. 24: Evi arrives in Apple Appstore and Gogle Markerplace
February 2012
§  Feb. 24: Mercedes Benz announces integration with Siri
§  Feb. 27: Rumors that Apple is removing Evi from App Store
§  Feb 28: Apple clarifies publicly that Voice Assistants are fair game and that they will work with Evi team
March 2012
§  Mar. 3: Rumors that Google will call its voice assistant “Assistant” to be released in Q4, 2012
§  Mar. 7: No Siri on iPad 3                                            Full timeline available at sirinotes.com
Siri Reception: Mainstream
Siri Reception: Users
Siri Reception: Users
Siri Reception: Mainstream Media


"What Siri does is nothing short of amazing." --
The Washington Post, Oct. 5, 2011

"Siri’s ability to work with natural language is
impressive." -- Time Magazine, Oct. 5, 2011

"Crazy good!" -- New York Times Oct. 11, 2011

"It isn't perfect, and is labeled a beta, but it has
great potential…." -- Wall Street Journal, October
12, 2011

"Even with her blemishes, Siri is pretty darn
cool." USA Today, October 12, 2011
Siri Reception: Technology Media


"A fun and useful feature that we imagine
many people will like." -- c/net, Oct. 4. 2011

"I was impressed by Siri’s ability to
understand the context of conversations." –
Macworld, Oct. 11, 2011

“Siri is a sassy little thing.” – PC World Oct.
17, 2011

“Siri is the real start of the
anthropomorphisation of the computer.” –
PC Advisor, Dec. 8, 2011
Siri Reception: Voices for Dissent


"[Siri is] like a birthday party — not quite what
you’d hoped for." -- Jonathan Crook,
techcrunch, Nov. 2, 2011

"And then there’s Siri, which is completely
underwhelming." -- Jason Kincaid,
techcrunch, Dec. 4, 2011

"Instead of an intelligent assistant I found a
lie, and worse, a broken promise." -- Matt
Honan, Gizmodo, Dec. 5, 2011

"[T]he whole thing still isn’t up to Apple’s
usual level of fit and finish." -- Daring Fireball,
Dec. 5, 2011
Siri Reception: Speech Industry


    Speechtek Magazine: Somewhat Muted
    (3 Articles in 3 months)

    VUIDs Group: Somewhat Muted (8 Posts
    in 5 months)

§  “Apple’s Siri voice assistant is a
    breakthrough product that will raise the bar
    on integrating speech recognition and text-
    to-speech synthesis with applications." Bill
    Meisel, Oct. 16, 201
Siri: Main Complaints


§    Speech Recognition Accuracy
§    Uptime
§    No offline mode
§    Can’t control volume
§    Overrides Silence Mode
§    Language/Accent is tied to location:
      Can’t use British English to do a
      business search (“Closest coffee
      shop”) in the US
Siri: Google’s Reaction




“Apple's Siri is a significant development–a voice-activated means of accessing
answers through iPhones that demonstrates the innovations in search. Google
has many strong competitors and we sometimes fail to anticipate the
competitive threat posed by new methods of accessing information.” -- Eric
Schmidt, Google Executive Chairman, Nov. 2011
Siri: Google’s Reaction




“I don’t believe that your phone should be an assistant," the Android chief said in an
interview on Wednesday. "Your phone is a tool for communicating. You shouldn’t be
communicating with the phone; you should be communicating with somebody on the
other side of the phone.” -- Andy Rubin, Head of Android, Google, Oct. 21, 2011
Siri: Microsoft’s Reaction




"[Y]ou could argue that Microsoft has had a similar capability in Windows phones for
more than a year... [But] we probably could learn something on the marketing side....
In a sense, many people were disappointed with the [iPhone 4S] because it wasn't a
completely new thing, so the only thing [Apple] really had to hammer on was [Siri]....
Maybe we need to pick a feature and hammer on it harder.” -- Craig Mundie,
Microsoft Chief Research and Strategy Officer. Nov. 2011
Siri and Her Sisters
      Assistant	
          Launched	
          Maker	
           Pla3orms	
  
     Alice	
                 2/10/12	
      YOURAPP24	
             Android	
  
     Cluzee	
                2/15/12	
     Tronton,	
  LLC	
        Android	
  
     Eva	
                   2/11/12	
   E-­‐PLUS	
  GRUPPE	
       Android	
  
     Evi	
                   2/10/12	
   TrueKnowledge	
   iPhone/Android	
  
     Iris	
                 10/24/11	
         Dexetra	
            Android	
  
     Jennie	
                1/24/12	
        Pannous	
             Android	
  
     Siri	
                 10/12/11	
          Apple	
            iPhone	
  4S	
  
     Skyvi	
                11/24/11	
   BlueTornado	
              Android	
  
     SpeakToIt	
            10/24/11	
        speaktoit	
       iPhone/Android	
  
     TellMe	
                 2010	
            MSFT	
            MICROSOFT	
  
     vLingo	
  	
             2010	
           Nuance	
         iPhone/Android	
  
     Voice	
  AcTons	
       8/11/10	
         Google	
             Android	
  
     Ziggy	
                12/22/11	
        Averotek	
             MSFT	
  
Siri “Controversies”
Hoax: Siri Controlled by Brain
Looking Ahead….


§    How will Siri get “Better”?
§    Google Assistant coming in Q4
§    What is Microsoft Doing?
§    How about Third-Party Assistants?

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Siri: 6 Months later

  • 1. Siri: 6 Months Later Ahmed Bouzid Senior Director, Product
  • 2. Siri: The Story So Far July 2003 §  DARPA Selects SRI to lead the Personalized Assistant that Learns (PAL) Program. SRI and a team of 20 leading research organizations are awarded $22M over five years to develop software, dubbed CALO to revolutionize how computers support military and other decision-makers. It is considered to be the largest artificial intelligence project in history December 2007 §  SRI spins off Siri, Inc. to bring the technology to consumers October 2008 §  Siri, Inc. announces it has raised an $8.5 million Series A financing round, led by Menlo Ventures and Morgenthaler Ventures November 2009 §  Siri, Inc. raises a $15.5 million Series B financing round from the same investors as in their previous round plus Hong Kong billionaire Li Ka- shing February 2010 §  Siri, Inc. launches its Virtual personal Assistant app for the iPhone 3GS April 2010 §  Apple acquires Siri, Inc. from SRI Full timeline available at sirinotes.com
  • 3. Siri: The Story So Far October 2011 §  Oct. 4: Arrival of iPhone 4S and Siri Announced §  Oct. 5: Steve Jobs passes away §  Oct. 14: iPhone 4S hits US market. November 2011 §  Nov. 4: First major Siri Outage §  Nov. 6: Google Eric Schmidt admits that Siri is a threat to Google model §  Nov. 7: Proxy hacks into Siri begin to emerge §  Nov. 9: Reports that Amazon bought Yap! §  Nov. 16: Husband and wife Siri video §  Nov. 17: Robin Williams Siri video §  Nov. 21: Proxy control of thermostat §  Nov. 23: Microsoft claims they had Siri like technology a year ago §  Nov. 30: Abortion controversy December 2011 §  Dec. 2: Thousands petition Apple on Abortion issue §  Dec. 12: Rumors of Google Majel start circulating §  Dec. 14: Google buys Clever Sense -- developer of Alfred Assistant App §  Dec. 20: Nuance buys vLingo §  Dec. 23: Santa video hits the air January 2012 §  Jan. 2: AsksZiggy comes out on MSFT Store §  Jan. 4: Siri mentioned in TV Show Big Bang Theory §  Jan. 24: Evi arrives in Apple Appstore and Gogle Markerplace February 2012 §  Feb. 24: Mercedes Benz announces integration with Siri §  Feb. 27: Rumors that Apple is removing Evi from App Store §  Feb 28: Apple clarifies publicly that Voice Assistants are fair game and that they will work with Evi team March 2012 §  Mar. 3: Rumors that Google will call its voice assistant “Assistant” to be released in Q4, 2012 §  Mar. 7: No Siri on iPad 3 Full timeline available at sirinotes.com
  • 7. Siri Reception: Mainstream Media "What Siri does is nothing short of amazing." -- The Washington Post, Oct. 5, 2011 "Siri’s ability to work with natural language is impressive." -- Time Magazine, Oct. 5, 2011 "Crazy good!" -- New York Times Oct. 11, 2011 "It isn't perfect, and is labeled a beta, but it has great potential…." -- Wall Street Journal, October 12, 2011 "Even with her blemishes, Siri is pretty darn cool." USA Today, October 12, 2011
  • 8. Siri Reception: Technology Media "A fun and useful feature that we imagine many people will like." -- c/net, Oct. 4. 2011 "I was impressed by Siri’s ability to understand the context of conversations." – Macworld, Oct. 11, 2011 “Siri is a sassy little thing.” – PC World Oct. 17, 2011 “Siri is the real start of the anthropomorphisation of the computer.” – PC Advisor, Dec. 8, 2011
  • 9. Siri Reception: Voices for Dissent "[Siri is] like a birthday party — not quite what you’d hoped for." -- Jonathan Crook, techcrunch, Nov. 2, 2011 "And then there’s Siri, which is completely underwhelming." -- Jason Kincaid, techcrunch, Dec. 4, 2011 "Instead of an intelligent assistant I found a lie, and worse, a broken promise." -- Matt Honan, Gizmodo, Dec. 5, 2011 "[T]he whole thing still isn’t up to Apple’s usual level of fit and finish." -- Daring Fireball, Dec. 5, 2011
  • 10. Siri Reception: Speech Industry Speechtek Magazine: Somewhat Muted (3 Articles in 3 months) VUIDs Group: Somewhat Muted (8 Posts in 5 months) §  “Apple’s Siri voice assistant is a breakthrough product that will raise the bar on integrating speech recognition and text- to-speech synthesis with applications." Bill Meisel, Oct. 16, 201
  • 11. Siri: Main Complaints §  Speech Recognition Accuracy §  Uptime §  No offline mode §  Can’t control volume §  Overrides Silence Mode §  Language/Accent is tied to location: Can’t use British English to do a business search (“Closest coffee shop”) in the US
  • 12. Siri: Google’s Reaction “Apple's Siri is a significant development–a voice-activated means of accessing answers through iPhones that demonstrates the innovations in search. Google has many strong competitors and we sometimes fail to anticipate the competitive threat posed by new methods of accessing information.” -- Eric Schmidt, Google Executive Chairman, Nov. 2011
  • 13. Siri: Google’s Reaction “I don’t believe that your phone should be an assistant," the Android chief said in an interview on Wednesday. "Your phone is a tool for communicating. You shouldn’t be communicating with the phone; you should be communicating with somebody on the other side of the phone.” -- Andy Rubin, Head of Android, Google, Oct. 21, 2011
  • 14. Siri: Microsoft’s Reaction "[Y]ou could argue that Microsoft has had a similar capability in Windows phones for more than a year... [But] we probably could learn something on the marketing side.... In a sense, many people were disappointed with the [iPhone 4S] because it wasn't a completely new thing, so the only thing [Apple] really had to hammer on was [Siri].... Maybe we need to pick a feature and hammer on it harder.” -- Craig Mundie, Microsoft Chief Research and Strategy Officer. Nov. 2011
  • 15. Siri and Her Sisters Assistant   Launched   Maker   Pla3orms   Alice   2/10/12   YOURAPP24   Android   Cluzee   2/15/12   Tronton,  LLC   Android   Eva   2/11/12   E-­‐PLUS  GRUPPE   Android   Evi   2/10/12   TrueKnowledge   iPhone/Android   Iris   10/24/11   Dexetra   Android   Jennie   1/24/12   Pannous   Android   Siri   10/12/11   Apple   iPhone  4S   Skyvi   11/24/11   BlueTornado   Android   SpeakToIt   10/24/11   speaktoit   iPhone/Android   TellMe   2010   MSFT   MICROSOFT   vLingo     2010   Nuance   iPhone/Android   Voice  AcTons   8/11/10   Google   Android   Ziggy   12/22/11   Averotek   MSFT  
  • 18. Looking Ahead…. §  How will Siri get “Better”? §  Google Assistant coming in Q4 §  What is Microsoft Doing? §  How about Third-Party Assistants?