1. How to make your Business
Impactful

2. GarlandHeart
Management Group

3. Agenda
• Defining “Success”
• Inspiring Companies
• Defining ‘Our Success’
• Case Study

4. Define It
Defining Success
Within Your Organization

5. Define It

7. Q: Is this generational?

8. • The Corporation
• Politics
• Long hours, little pay
• “Playing the game”

10. Personal Work
Money Revenue
Happiness Profit
House / Cars Innovative
Travel Customer Satisfaction
?

11. Impact Examples

13. Freedom to Fly

15. Creating a better tomorrow, by taking
compassionate action today.

17. Customer Service

20. What we’re doing

21. Success is...

22. Success isn’t only about making money its
about impacting people’s lives.

23. GarlandHeart
Management Group

25. Garland Heart Management Group
H • Health/Wellness
E • Education
A • Arts
R • Responsibility (Social & Faith)
T • Technology

26. + 90% Impact Coverage
+ Increase Revenues by 15%
+ Hit Profitability by 85%
+ Customer Satisfaction by +40
(Net Promoter Score)
= Year End Bonus

27. How IMPACTful?
• Things we’ve done:
• Invested in a clients side business
• Donated to American Cancer Society
• Flowers to people while in the hospital
• Weekend getaway for one of our employees
• Pedometer to help people to be healthy

28. What we’ve learned...
• Make sure you’re working ‘on’ the business as much as ‘in’
the business
• Revisit your past
• Commit & stay consistent
• Staff buy-in early
• Get Authentic
• Hard but fulfilling

29. Hurdles

30. Team Dynamics
• Communicate,
communicate,
communicate
• Hire slow, fire fast
• Generation ‘Lots o’ jobs’
will stay around

31. Leadership
• Be willing to stand out
• Consistent Execution
“Better to fight for something than live for • Communicate how you
nothing.” - Patton want to impact everyday

32. Q: What does impact ‘sound’ like?