Gaming For Africa August / September 2017
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Gaming For Africa August / September 2017
- 1. Clarion Launches African Gambling Trade Event Malawi Calls to Issue Sportsbetting Licence Rio Casino’s Revamped Privè Jacques Booysen Appointed Tsogo Sun CEO Sun International Unveils New Meropa Hotel
- 3. FOR THE past three years I have been talking about the need and importance for a single African Gaming Trade Show, and as much as I have been involved in founding, launching, promoting and ensuring the success of Gambling Indaba - Africa’s fledgling trade event - it has now become obvious that the exist- ing event requires a professional international hand to steer it, and take an African show to its natural progression. As such, I have parted ways with Gambling Indaba and am very pleased to announce that Clarion Gaming - the extremely professional team behind the world’s largest gambling trade event - ICE Totally Gaming in London - that draws over 30 000 attendees, has entered the African continent with Gaming Africa - a free-to-attend event for Regulators and Operators from across the continent to be held in Johannesburg o 24 & 25 October 2017. So, if you’re keen to look beyond the horizon and see the future of African Gaming - register at www. gamingafrica.za.com Roy Bannister 2 Jacques BooysenAppointed CEO ofTsogo Sun 4 Sun International unveils new Sun Meropa Hotel 6 Malawi to Issue Sportsbetting Licence 6 Rio Casino Launches Newly-Revamped PrivéArea 6 ClarionAnnounce launch of GamingAfrica 10 Problem Gambling on the Rise amongstWomen 12 Sun International Rises against Hunger at GrandWest 12 Graceland Casino Donates R1.5m to Build a School Hall 14 Aruze GamingAfrica RoseAgainst Hunger,did you? 14 Aruze GamingAfrica Commemorates June 16 18 Tsogo Sun wins 77TripAdvisor 2017 awards 20 Gambling Indaba in Pictures 24 Women‘own their thrones’ withTsogo Sun and Proudly SA 26 Sibaya Casino provides help to Children’s Home 26 NWGBAssists Pre-School as part of CSI Projects 28 Scorebet Site Opening in Zeerust Creates Jobs for the Less-Priviledged 28 AruzeAppoints Constance Matlejoane as Sales Coordinator 29 Garden Route Casino Gets a New General Manager 29 Nigerian Professional Football League Launches New LotteryWith Highest Jackpot inAfrica 30 Gaming IndustryAppointments 30 Manufacturers & SuppliersWho’sWho 31 SouthAfrican &African Gaming Regulators &Associations 32 Gaming IndustryWho’sWho PIC:INGRIDBANNISTER EDITOR Roy Bannister CONSULTING EDITOR Tom Learmont ACCOUNTS & Administration Fax: 086 648 1634 Email: afrogame@mweb.co.za PUBLISHER & Advertising Headstart Productions P.O.Box 607 Langebaan 7357 Fax: 086 648 1634 Cell: 082-468-8622 e-mail: afrogame@mweb.co.za LAYOUT AND DESIGN Nicole Cook Email:nicole@graphicd.co.za PRINTED BY Headstart Productions GAMING FOR AFRICA is a bi-monthly magazine focused on casino operators and the manufacturing sector of the African gaming industry. We publish informed comment, and cover developments in legislation, new products, marketing and sales, promotions and general casino resort tourism trends in Africa Information published in GAMING FOR AFRICA or views or opinions expressed by writers are their own and not necessarily endorsed by the owner, publisher or editor of GAMING FOR AFRICA. While reasonable care is taken to report on events and occurrences in an accurate manner, we cannot accept any responsibility for inconveniences arising from misinformation. We welcome unsolicited articles and photographs but cannot accept responsibility for loss or damage. Press releases are published in good faith and the publishers assume that information provided is correct. Gaming for Africa is a trade publication aimed at the b2b casino and gaming industry in South Africa and across the African continent where legalized gambling is permitted. As such all advertising and editorial in this publication is aimed at professionals within the gambling industry, and not the general gambling public. Gaming for Africa endorses and promotes responsible gambling and proudly subscribes to the aims and initiatives of the legalized gambling industry thorugh the National Responsible Gambling Programme. National Responsible Gambling Counselling Line – 0800 006 008 August / September 2017 I Gaming For Africa I 01 From the Editor: Contents
- 4. Jacques Booysen Appointed CEO of Tsogo Sun AMONG OTHER senior appointments within the Tsogo Sun group, which owns and operates 14 casinos and over 100 hotels in Africa, Seychelles and Abu Dhabi, is the apppointment of Glenn Joseph as COO Gaming. Tsogo Sun is the leading hotels, gaming and entertainment company in South Africa, providing a variety of hospitality and exciting entertainment and leisure experiences. Combining an established heritage with a professional and energised approach, the group proudly encompasses 14 casinos and over 100 hotels in South Africa, Africa, the Seychelles and Abu Dhabi. The company’s hospitality interests offer a wide distribution of hotels in Africa, providing world-class accommodation across all markets, including elegant, individually branded luxury hotels and well-known trusted market leaders in the premier through budget segments, including Southern Sun Hotels, Garden Court, SunSquare, StayEasy and SUN1 hotels. The exciting urban and resort casino portfolio includes the most popular entertainment destinations, strategically located throughout South Africa. In the Gauteng province, Tsogo Sun owns the group’s flagship property, Montecasino in Fourways, which features, amongst other attractions, the award-winning Teatro; Gold Reef City Casino andTheme Park in Southern Johannesburg; and Silverstar Casino to the West in Krugersdorp. Additional properties are owned and operated in the Western Cape, Eastern Cape, Free State, Mpumalanga and KwaZulu-Natal, including the jewel on Durban’s Golden Mile, Suncoast Casino, Hotels and Entertainment. Tsogo Sun is proud to be a Level 1 B-BBEE Contributor with 135% B-BBEE procurement recognition status, 62.1% black ownership and 34.4% black women ownership. Tsogo Sun invests substantial resources into developing skills, supporting emerging businesses, nurturing communities and creating awareness about the importance of conserving our environment. The cornerstones of Tsogo Sun Citizenship are managed as part of the group’s sustainability and growth strategies within the specific areas of community, entrepreneurs and the environment. Tsogo Sun Holdings has appointed company veteran Jacques Booysen as the chief executive of Africa’s biggest hotel and casino operator. This comes after Marcel von Aulock resigned. Booysen, an industry veteran with many years’ experience as both regulator and operator has been promoted from his role as head of the gaming division. Jacques Booysen Glenn Joseph
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- 6. l-r at the Sun Meropa opening are Peter Guthrie (General Manager: SunMeropa); Serobi Maja (Chief Executive Officer: Limpopo Gaming Board); Anthony Leeming (Chief Executive Officer: Sun International); Raleigh Maesela (Chairman: Sun Meropa) and Demi- Leigh Peters-Nel (Miss South Africa 2017). 04 I Gaming For Africa I August / September 2017 Sun International unveils new Sun Meropa Hotel Saturday, 29 July 2017 marked the start of an exciting new era for Sun Meropa with the official unveiling of a new hotel at the complex. The opening of the upmarket Sun Meropa Hotel comes less than a year since Sun International and the Domba Empowerment Corporation (Pty) Ltd. announced the expansion plans for the complex. Construction workers and equipment have swarmed the site since September 2016 to complete the project ahead of schedule. SUN INTERNATIONAL’S R76-million investment in the hotel at Sun Meropa forms part of the company’s commitment to the City of Polokwane and the Limpopo Gambling Board. In the last financial year, Sun Meropa directly contributed over R1.2 million in Socio Economic Development projects mainly in Education, Sports and Culture initiatives. And through the Domba Trust has also ploughed back over R8.9 million in various projects focused on education. The hotel development provides economic stimulus for the region, through job creation and tourism to the area. Approximately 475 jobs were created directly and indirectly through the development,with the majority of labour sourced from the local community. Sun Meropa’s General Manager, Peter Guthrie says the development reaffirms Sun Meropa’s commitment to supporting the city’s economic priorities,and growing Polokwane into a destination of choice for international and domestic travelers. “We continuously strive towards excellence to enhance Sun Meropa’s appeal so as promote tourism to the city and thereby contribute to the local economy. By enhancing Sun Meropa with a quality hotel,offering a high standard of accommodation, we believe we can increase our contribution to economic growth and tourism in the area. “We are delighted with the results of what has been a demanding, yet exciting, construction phase. With the largest, contemporary casino floor in Polokwane, a selection of dining and entertainment options and our beautiful new hotel, Sun Meropa is poised to become the premier leisure, business and conferencing destination in the region.” The new Sun Meropa Hotel flows seamlessly into the casino complex and reflects the discerning Moroccan styled, architecture and aesthetics that make the complex distinctly Sun Meropa. The hotel boasts 60 immaculate rooms with a Moroccan theme. Including four suites and two Luxury suites. Catering to business and leisure travellers, the hotel features all amenities and the high quality of service that Sun International’s guests are accustomed to. SunMeropa,whichcelebratedits15thanniversary inMarchthisyear,isavibrantentertainmenthubatthe heart of Polokwane,offering an array of entertainment and experiences for young and old. The complex features the upmarket Harvest Grill &Wine restaurant; the contemporary Jembe Tavern which hosts regular live entertainment, and a well equipped and versatile conference centre. Sun Meropa hosts a variety of events annually, with artists such as Mi Casa, Candy, Muzo Bothers and Loyiso Gola amongst the well known entertainers that have graced its stage. The casino itself boasts 417 slot machines and 17 tables, including classics like Roulette,Blackjack and Poker. Part of Sun International, Southern Africa’s premier gaming, hospitality and entertainment group, Sun Meropa offers guests the assurance of quality entertainment,premium facilities and the unparalleled high standard of service for which the company is renowned. Members of Sun International’s Sun MVG loyalty programme can access the array of benefits and rewards they qualify for at Sun Meropa. Sun International recently reinvented its well recognised Most Valued Guest (MVG) loyalty programme to deliver more rewards, exciting benefits and exclusive offers to guests visiting its casinos and hotels in SouthAfrica. A key enhancement of the new Sun MVG programme is the opportunity it provides to customers to earn both casino and leisure points when playing slots, table games, staying in hotel rooms and dining atselectedrestaurantsandoutletsatSunInternational properties. Casino Points can be used for playback on the slot machines and table games and Leisure Points for hotel accommodation,dining experiences or exciting entertainment.
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- 8. 06 I Gaming For Africa I August / September 2017 Malawi to Issue Sportsbetting Licence Rio Casino Launches Newly- Revamped Privé Area AS THE popularity of sportsbetting across the African continent continues to grow, Malawi has recently issued an call for interest in a sportsbetting licence. The Malawian National Lotteries Board (NLB) invited proposals for a THE FRESH and contemporary update brings new life to the much loved Privé lounge, which maintains its signature vibrant and colourful aesthetic. A re-tiled entrance area, all-new carpeting and wallpaper, freshly painted ceilings and brand-new upholstery add to the Privé area’s exciting new look, along with enhanced lighting to highlight the area’s best features. The restrooms have also been Sports Betting licence in terms of the Lotteries Act (Act No. 9 of 2003). The licence shall be issued under Section 36(2) of the Lotteries Act. All procedural requirements for submission of a proposal are explained in a Request exquisitely refurbished with new vanity tops and tiling. for Proposal (RFP) document that shall be released by the NLB. The RFP also contains the evaluation criteria that shall be applied by the NLB to award the Sports betting Licence. RFP applications closed on 18 August 2017. “We are thrilled with how the Privé lounge has turned out and look forward to welcoming our regular Rio Casino guests and newcomers alike to the stunning, newly revamped Privé area,” says Mpho Mokoa, Marketing Manager for Rio Hotel, Casino and Convention Resort. “The revamp brings a different look and feel to the atmosphere and will enhance the overall gaming experience for customers engaging with the various gaming products at Rio.” There is currently one blackjack table, one roulette table, and 46 thrilling slot machines with denomination of between 50cents and R50 – five of which will be replaced with new Aruze machines. The exclusive Privé parking is in the process of receiving an upgrade, with an extra 40 parking bays being added to the 20 existing parking spaces to give guests the luxury of convenience and ease of access to the Privé lounge. Rio Hotel, Casino and Convention Resort has opened its newly revamped Privé area to the public, with plenty of exciting new features, facilities and décor elements to offer guests the ultimate carnival-themed gaming experience.
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- 10. 08 I Gaming For Africa I August / September 2017 Clarion Announce launch of Gaming Africa EXPLAINING her expectations for gaming’s latest brand, Kate Chambers, Managing Director of Clarion Gaming, said: “Wherever we operate in the world we do so at the request of the market. I would draw parallels with the development of Juegos Miami, which was launched following requests from operators who wanted us to develop a bespoke event. This is exactly what we are doing with Gaming Africa and will assess the response and the market dynamics before confirming our plans for 2018. “Any similarities with ICE will be based around the standards of organisation, of content and of professionalism that we are bringing to this new event. Whilst there is huge growth in Africa, it takes many decades of nurturing to develop an event anywhere close to the scale of ICE, which in 2017 comprised over 500 exhibitors occupying 42,000 sqm of stand space. Gaming Africa will be an event where operators and regulators can meet, share knowledge and move forwards in a strategic and sustainable manner.” She added: “We know from the many conversations that we’ve had with the market, not just in Africa but also throughout the gaming world, how important training is in terms of raising standards and creating a professional and sustainable industry. To satisfy this, we will be bringing the highly acclaimed ‘Totally Gaming Academy’ master classes to Gaming Africa, offering full training streams covering online, land based, sports betting and affiliate sectors.” The Gaming Africa agenda has been designed specifically with operators and regulators in mind, providing a line-up of expert speakers to help identify the opportunities for business growth. Topics being debated at Gaming Africa include: Africa’s Growing Economy – what sort of influence the dynamics of the economy might have on the gaming industry; Payments: is Cash Still King? – learn how to replicate the success of the Kenyan market’s use of Mpesa and unlock the full potential of digital gaming in Africa; Does Being Responsible Pay? – explore the argument and uncover examples of how this has worked successfully in other jurisdictions; Anti-Money Laundering and Sports Integrity – discover key solutions to one of the largest inhibitors of progress for the African gaming industry; Moving Forward with External Investment – explore the international perspective on African market entry, the operational needs of the market and the domestic view on foreign partnerships; Best Ways to Manage Public Relations – determine how the gaming industry can work together to change perceptions and better communicate the social benefits of a thriving, sustainable market. Gaming Africa will also feature a series of Regional Roundtables covering East, West and South Africa, and where the emphasis will be on the sharing of ideas, challenges and market opportunities. For more information on how to build relationships with the industry’s best at Gaming Africa 2017, visit: www. gamingafrica.za.com. Entry Is Free To Operators And Regulators. Clarion will be applying its knowledge and experience gained working in the international gaming space with the launch of Gaming Africa, a free-to-attend two-day conference taking place in Johannesburg across 24 and 25 October. The decision to launch Gaming Africa follows requests from major industry players for a quality business- to-business event dedicated to meet the specific gaming needs of the continent. The Clarion organising team has experience working with the market having staged a highly successful World Regulatory Briefing (WrB) in Kenya earlier this year, which was preceded by WrB Nigeria in 2015. The new conference for Africa Looking Beyond the Horizon 24th / 25th October 2017 Johannesburg, South Africa Gaming Africa A4 cover-print.indd 2 25/08
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- 12. 10 I Gaming For Africa I August / September 2017 Problem Gambling on the Rise amongst Women Chances are that you consider problem gaming to be a “man’s issue”. But the reality is that as many as 51% of all South African women gamble; what’s more, female problem gamblers are likely to be more severely affected by the condition. in a cycle of problem gambling. This may be changing, though, as more women are becoming attracted to online gambling, perceived to be safer than land-based venues. Men and women gamble for different reasons, too.While both may use gam- ing as a stress release, women are more likely to take this to a dangerous degree. Sinclair notes that this may explain women’s extensive use of slot machines,which becomeanunhealthycopingmechanismtoescapestress,lonelinessandboredom. “When gaming serves a psychological need like this, there is a greater likelihood that the individual will develop a problematic habit,”she says,noting that gambling to earn income may also heighten the risk. Men, on the other hand, may fall into the gambling grey area when they become preoccupied with the game, or when their feelings about winning or ego distort their perception about what the health of their habit. Sinclair observes that women’s health is negatively affected by health issues associated by gambling. In general, problem gamblers may present with a wide rangeofconditions,rangingfromtachycardiatoangina,cirrhosisandotherliverdis- ease.Added to this, females with gambling disorders are more likely to experience chronic bronchitis, fibromyalgia and migraines, along with lower general health, than women who don’t have an addiction. There is also a link between problem gambling and intimate partner violence (IPV). Although Sinclair says that the nature of this relationship has yet to be fully determined, unsteady employment and clinical anger issues, impulsiveness and alcohol and substance abuse play a role in both. Sinclair emphasises the importance of obtaining help, whether for you or for a family member or friend. SARGF offers a free, anonymous hotline and provides eight free face-to-face counselling sessions, to equip problem gamblers with the skillstheyneedtoovercometheiraddiction.Inseverecases,thefoundationwillalso assist in providing a self-exclusion order. Contact www.sargf.co.za for more information. If you or any of your family members feel you may have a gambling problem,then please contact the Founda- tion for free,counselling and advice.CallToll Free– 0800 006 008 ** Names has been changed for the protection of the individual The SARGF is a non-profit company, public-private initiative between Government and the gambling industry that is committed to promoting responsible gambling in SouthAfrica and provides sustainable social solutions to the gambling Industry.The SARGF directs out a number of activities related to responsible gambling, including integrated treatment and counselling; public awareness; education; and training and research. The National Responsible Gambling Programme (NRGP) under the pay offline‘Winners KnowWhen to Stop’ is an initiative of the SARGF andThe Foun- dation works closely with operators,regulators and civil society providing training to casino staff and operators to enable them to identify problem gamblers and direct them towards free treatment and counselling. Website: http://sargf.org.za/ Facebook: SouthAfrican Responsible Gambling Foundation Twitter: @SARGFoundation Toll Free counselling line – 0800 006 008 SMS line 076 675 0710 SO SAYS Heidi Sinclair, Treatment and Counselling Manager at the South African Responsible Gambling Foundation, a not-for-profit organisation that has been set up to promote responsible gambling in South Africa. She notes, too, that gambling addiction takes a shorter time to set in amongst female gamers than among their male counterparts. Take Lesego**, a marketing consultant from Alexandra, for example. Lesego’s started visiting casinos to escape from the twin pressures of a new job and financial stress.At first,it was fun,glamorous and exciting – especially as she won R15 000 in one of her first plays on a slot machine. But as she took more time out for her secret habit, lying to her family about what she was doing, and digging herself into a cycle of debt, the fun started wearing off. During the two years she grappled with her addiction to gambling, she won only R17 000 – yet she was trapped in a cycle of emotional highs at the thrilling prospect of the win, then depression when that prospect remained unfulfilled. Sinclair notes that, like Lesego, many female gamblers experience intense anxiety. This is typical of the condition, which is most often accompanied by other disorders. But while this may take the form of psychological issues with women, male gamblers usually often present with alcoholism or drug addiction,she says. Sinclair adds that men are also more likely to participate in several forms of gaming, more often, and are usually willing to spend more on their gaming. In contrast, women’s gambling frequently centres around activities that require little strategy,suchasslotmachinesorbingo,anditistheseactivitiesthatmaytrapthem
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- 14. 12 I Gaming For Africa I August / September 2017 Sun International Rises against Hunger at GrandWest Graceland Casino Donates R1.5m to Build a School Hall THE INITIATIVE, in collaboration with Rise Against Hunger (previously Stop Hunger Now), was part of a nationwide drive, with similar food packing events taking place simultaneously at three Sun International properties, The Boardwalk in Port Elizabeth, Time Square in Pretoria and the Wild Coast Sun in Port Edward, as well as four other venues across the country.The national target was to pack 3 million meals on the day. Each meal box contains 36 meal bags which in turn contain six meals each.The contents are carefully planned to provide for the nutritional needs of children,including rice,soya,soup mix and a vitamin sachet containing 23 essential vitamins and minerals. To commemorate this special day,volunteers who took part in the food packing drive at GrandWest placed their multi coloured handprints on special commemorative benches that will be placed all through- out the GrandWest Complex.These will serve as remembrance of this special day. “Alleviating hunger is close to Sun International’s heart and GrandWest is privileged to have been involved in this exceptional food packaging initiative for the third consecutive year. We thank all of our volunteers who worked tirelessly to package meals.You have made a dif- ference,”says Mervyn Naidoo,General Manager at GrandWest. The 2017 food packing challenge was buoyed by the International Mandela Day event in 2015 when some 1.2 million meals were packed on one day.This was followed by the Follow the Sun meal packing drive in 2016 when just over 3 million meals were packed. Faculty and students are very excited about the project as the hall will be used to write exams, to accommodate large classes and school events. During his thank you speech at the breaking ground event the Graceland GM noted that the hall will also benefit the eM- balenhle Community. KI Twala will hire outthe venue to Churches and for com- munity events. Income generated from the hiring of the venue will be used to furtherupgradetheschoolfacilities(Sci- ence Lab, Computer room). Graceland also donated 20TV’s to the school. Spirits ran high at GrandWest on International Mandela Day (18 July 2017) as some 1 400 volunteers from Sun International and other caring businesses united to Rise Against Hunger to commemorate the late Nelson Mandela’s birthday. Amongst the volunteers were employees from GrandWest, The Table Bay and Golden Valley and members of the media. In packaging lines organised in the Market Hall, teams worked busily for 67 minutes each to pack meal parcels for needy children. By the end of the day, 689 boxes, comprising 142 560 meals had been packed at GrandWest Graceland Hotel Casino and Country Club together with the Southern Highveld Community Development trust (SHCDT) has donated R1.5million rand to build a school hall at the KI Twala Secondary School in eMbalenhle, the building will be constructed by SSZ Civils & Allied (Pty) Ltd. Groundwork preparations commenced on the 4th of July and the estimated completion time for the project is three months. Mr Willem van Rooyen (Graceland General Manager) handing over TV’s to Mr Nkululeko Ndzekeni (KI Twala SGB Chairman). Pictured from l-r: Mr Henry Simelane (Graceland Hr Manager), Mrs Ngodwane (KI Twala Principal),Mr.JP Mlangeni (SHCDT Chairman),Mr Nkululeko Ndzekeni (SGB Chairman KI Twala school), Mr Zolani Nayo (SSZ Civils & Allied ,Director ),Mr Willem Van Rooyen (Graceland General Manager). Elouise Matthys, PR and Promotions Manager at GrandWest, and Nikki Botha, Marketing Manager at GrandWest, joined the packing lines to pack meals for needy children as part of the Rise Against Hunger food packing initiative at GrandWest on International Mandela Day. There was no shortage of cheer on the packing lines at the Rise Against Hunger food packing drive at GrandWest on International Mandela Day. Some 1 400 volunteers participated to packed meals for needy children.
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- 16. 14 I Gaming For Africa I August / September 2017 Aruze Gaming Africa Commemorates June 16 Aruze Gaming Africa Rose Against Hunger, did you? Aruze Africa’s team joined the rest of the country in commemorating the 41st anniversary of South Africa’s Youth Day last month with General Manager Riaan Swart (aka Headmaster) leading activities. On Friday, 14 July 2017 various companies came together to give 67 minutes of their time for Mandela Day as they packed food parcels for the less privileged at the Sandton Convention Centre. Aruze Gaming Africa packed 15 boxes of food parcels and also gave R12,000 towards this worthy cause.
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- 20. 18 I Gaming For Africa I August / September 2017 Tsogo Sun wins 77 TripAdvisor 2017 awards THE TRIPADVISOR® Certificate of Excellence celebrates hospitality businesses that have earned great traveler reviews on TripAdvisor® globally over the past year. This year, Certificate of Excellence awards were presented to a total of 66 Tsogo Sun properties in 36 regions across nine provinces and seven countries. The awards were presented across the full spectrum of the Tsogo Sun brands* (https://www. tsogosun.com/hotels/our-hotel-brands), including the group’s five star brands such as MAIA Luxury Resort & Spa and Paradise Sun in the Seychelles, Sandton Sun, the Beverly Hills, 54 on Bath, The Palazzo Montecasino, InterContinental Johannesburg OR Tambo Airport, InterContinental Johannesburg Sandton Towers, as well as its Resorts, Southern Sun hotels, Garden Court, SunSquare and StayEasy brands as well as the Gold Reef City Theme Park Hotel and Suncoast Towers hotels. Tsogo Sun properties were represented in all three categories – accommodation, attractions and restaurants, signifying the enormous depth and variety inherent in the group. TripAdvisor’s most prestigious award, the Travelers’ Choice Awards, were this year presented to 11 Tsogo Sun hotels, putting these properties in the top 1% of all properties on TripAdvisor® globally. Tsogo Sun’s hotels were recognised in the categories of Top 25 Hotels in South Africa, Top 25 Hotels in Africa, Top 10 Hotels for Family and Top 10 Bargain Hotels. The hallmarks of Travelers’ Choice hotel winners are remarkable service, value and quality. Three of Tsogo Sun’s hotels feature in the Top 25 hotels in South Africa, namely 54 on Bath (https://www.tsogosun.com/54-on-bath) in Rosebank, Beverly Hills (https://www.tsogosun.com/beverly-hills) in Umhlanga and The Palazzo (https://www.tsogosun.com/the-palazzo- hotel) Montecasino in Fourways. Ravi Nadasen, Chief Operating Officer of Tsogo Sun Hotels is proud of the award wins: “Congratulations to our winning properties. This is a tremendous coup for Tsogo Sun and is a sound validation of our groupwide wholehearted commitment to our guests to ensure memorable experiences, every time, and to provide first-class service day and night.” TripAdvisor is the world’s largest travel site, offering advice for trips from millions of travellers – with 435 million reviews and opinions covering 6.8 million hotels, accommodation, restaurants and attractions around the world. Tsogo Sun’s portfolio includes over 100 hotels and 14 casino and entertainment destinations throughout South Africa, Africa, the Seychelles and Abu Dhabi. For further information, visit tsogosun. com (https://www.tsogosun.com), follow on Twitter and Instagram @ TsogoSun or like on Facebook /TsogoSun. *Excluding the SUN1 brand. Eleven Tsogo Sun hotels and resorts have won 2017 TripAdvisor® Travelers Choice Awards and 66 properties have won TripAdvisor® Certificate of Excellence Awards (https://www.tsogosun.com/tripadvisor-top-hotels), signifying the world-class standards and the growing international appeal of the group’s properties.
- 22. Gambling Indaba in Pictures 20 I Gaming For Africa I August / September 2017 Gambling Indaba - Africa’s fledgling gambling trade show took place in Johannesburg recently. Exhibitors from across the manufacturing and supply spectrum from renowned slots manufacturers like IGT, Aruze, Novomatic Africa, Konami, Aristocrat and umAfrika, GLI Africa, Creative Edge, Atomic Gaming, Alfastreet, Omega & Signature Gaming, Cash Support, GVV and Crane Payment Innovations, Danco Holdings, betPawa, SIQ, ACES, Grandview Products, as well as institutions and regulatory bodies like SARGF (South African Responsible Gambling Foundation), Gauteng Gambling Board and National Lotteries Commission were exhibitors. The event drew numerous regulators, buyers and operators from across the continent from far-flung gaming jursidictions like Morocco, Malawi, Mauritius and Seychelles to Namibia, Botswana, Zimbabwe, Uganda, Kenya, Nigeria and everywhere between but was somewhat muted after the previous year’s event, highlighting the event’s organisational shortcomings. Komani and Alfastreet stands (represented by Omega Gaming and Signature Gaming) were jointly awarded the best stand prize, with Hollywood Bets awarded prize for Best CSI Initiative and NorthWest Gaming Board receiving the prize for the Regulator with the Best Effort to Combat Illgeal Gambling. Here are some highlights of the event in images:
- 24. 22 I Gaming For Africa I August / September 2017
- 26. 24 I Gaming For Africa I August / September 2017 Women ‘own their thrones’ with Tsogo Sun and Proudly SA EXPLAINING the theme, Candy Tothill, Tsogo Sun’s GM of Corporate Af- fairs, at the lunch quoted Marion Williamson: “Our deepest fear is not that we are inadequate. Our deepest fear is that we are powerful beyond measure. It is our light, not our darkness, that most frightens us. We ask ourselves, who am I to be brilliant, gorgeous, talented, fabulous? Actu- ally, who are you not to be?...” The glamourous event featured TV presenter Leanne Manas as MC, welcome addresses by Tsogo Sun’s Candy Tothill and Happy MaKhumalo Ngidi, Chief Officer of Marketing & Communications, Proudly South Af- rican, and the post-lunch keynote address by Basetsana Kumalo. Excel- lent entertainment was provided by The Sax Player, Rike Coetzer, and later by brilliant South African comedienne, Khanyisa Bunu, who will be opening for Trevor Noah in his tour which runs in Johannesburg for three days from 9 August. Proudly South African’s Ngidi said, “This year Tsogo Sun and Proudly South African partnered to present this spectacular lunch which ac- knowledges how remarkable women are. We each own our throne today and celebrate together our individual and collective strength.” Tothill noted that Tsogo Sun’s celebration of women is born of the reality that the group bucks the global trend in its representation of women in its workforce – 53% of Tsogo Sun’s 14 500 employees are women. “This focus is also strongly reflected in the fact that 45% of Tsogo Sun’s management are women, and 39% of our executives and senior leadership comprise women. Senior leadership is thus substan- tially higher than the national average of 29% reported in the 2017 Grant Thornton International Business Report.” Through its far-reaching Citizenship portfolio, Tsogo Sun also up- lifts women in empowerment programmes that include Tsogo Sun En- trepreneurs that supports 200 businesses across South Africa, 164 of which are women-owned, and the Miss Earth leadership development programme that empowers hundreds of young women to become envi- ronmental youth ambassadors and role models in our society. Invited guests at the Tsogo Sun Women’s Day event included busi- nesswomen, entrepreneurs, media, drivers of change in corporate and community environments, and women who share Tsogo Sun’s passion for building up other women. Tothill urged the guests, as beacons of hope for all young women who are starting out in their careers, “to play your part in creating a strong sisterhood of support for yourselves, for each other, and for them, and continue to be shining examples of what it truly means to ‘own your throne’.” Tsogo Sun’s portfolio includes over 100 hotels and 14 casino and entertainment destinations throughout South Africa, Africa, the Sey- chelles and Abu Dhabi. Tsogo Sun and Proudly South African partnered to host a lavish ‘Women in Business’ lunch on 8 August at Southern Sun Hyde Park, under the theme of, ‘Own your throne’, with celebrity and businesswoman Basetsana Kumalo, Executive Chairman and CEO of Basetsana Woman Investment Holdings, delivering the keynote address.
- 28. 26 I Gaming For Africa I August / September 2017 Sibaya Casino provides help to Children’s Home NWGB Assists Pre-School as part of CSI Projects “THE BUILDING is dilapidated, the toilets are not working properly, the yard is not fenced. As you can see we are a fairly impoverished com- munity. The North-West Gambling Board became aware of the conditions of the pre-school during its Mandela Day initiatives. The Board has to date donated mattresses, blankets and toys for the children. CEO of the Board Mr Fortune Sekgaphane has promised communities members that the institution he leads will explore different avenues to help the community achieve their dream of creating an enabling environment for teaching and learning to thrive. FOR OVER 80 years, every year, over 1 000 children make their way to the home where camps for vulnerable and orphaned children are hosted. Today, the home provides structured educational adventure camps for orphaned and vulnerable children which are overseen by trained adventure educa- tors. This offers children from disadvantaged backgrounds an opportunity to enjoy “time out” from the harsh realities of life and just for those few days know and enjoy the freedom of being a child. Due to the buildings being old and their proximity to the beach, the home needed some tender loving care. Commenting on the refurbishment project, Chairman of Sibaya and Trustee of the Sibaya Community Trust, Vivian Reddy, said: “We are de- lighted to be in a position to offer the home assistance with upgrading some of their facilities as well as purchase resources which are necessary for accommodating the young children visiting there. For more than eight de- cades, the Mercury Hibberdene Children’s Holiday Home has provided sanc- tuary and adventures for children from disadvantaged backgrounds and we would like to see the home continuing to do so for many years to come.” The Hibberdene Children’s Holiday Home is a registered Non-Profit, Public Benefit Organisation with the sole mandate to provide holidays for under privileged and vulnerable children from child-headed households, paediatric hospices, children’s homes and disadvantaged schools. They have been in operation for over 80 years and host over 1000 children annually. Facilities include a swimming pool with a water slide and splash pool, an obstacle course, climbing frames and swings, trampolines, volley ball, netball, a soccer field, a large cinema screen for screening movies, a sun- room, braai area and picnic area. For many of the children visiting the home, these facilities and activities are a whole new experience. The children re- ceive three nutritious meals daily and enjoy supervised workshops. “We have seen how dire the situation is here at Masupologo. And over and above what we have donated here, we will speak to our licens- ees and come up with a wide range of intervention measures to help the community and the pre-school.” The North-West Gambling Board has on previous occasions em- barked on projects of a similar kind with the sole purpose of galvanis- ing industry leaders to help in fighting the triple challenges of poverty, unemployment and inequalities confronting the downtrodden and eco- nomically marginalised communities in the North-West province. The Department of Social Development in the province has promised to work hand in glove with the Board to see to the success of the Masu- pologo Pre-School project. The department has on previous occasions supported initiatives of the Board aimed at changing the lives of the impoverished for the better. The Bafokeng Ba Makgokgwane Traditional Council has given some thumps to all the initiatives aimed at assisting the community in the dealing with many of the socio-economic challenges confronting resi- dents. The council has also promised to avail community members to assist in the renovation of the pre-school once construction starts. This multi-faceted approach is centred on the North West government fifth administration philosophy of SAAM-TREK-SAAM-WERK. Improving comfort and safety for the young visitors to the Mercury Hibberdene Children’s Holiday Home is the goal of the extensive refurbishment project that Sibaya Community Trust will be rolling out in September 2017. The Trust will fund renovations to the home’s ablutions and main hall, as well as the purchase of equipment, cutlery, crockery and linen to the tune of R520 000 as part of its commitment to vulnerable children. The grant was officially handed over to the Mercury Hibberdene Children’s Holiday Home on 18 August 2017. The North West Gambling Board has through its Corporate Social Investment and Socio-Economic Development (SED) fund committed to help the impoverished community of Makgokgwane village outside Mahikeng revamp their pre-school. The pre- school was built in 1983 by missionaries after the community was forcefully removed from their land in the late 1970’s near Koster in Rustenburg. Since then the pre-school has never been renovated due to limited funds. Efforts by the community to source funding from private donors have not been successful over the years. Community leader, Mpho Scheepers says the pre-schools has an enrolment of only ten children and many more could not be registered due a to a combination of socio-economic factors. Chairman of Sibaya and Trustee of the Sibaya Community Trust,Vivian Reddy,Yogas Nair editor of the Mercury, Tristan Kaatze,Sibaya Casino Director and Kudzai Mqingwana,Manager of the Sibaya Community Trust.
- 29. Peermont Community Benefit Trust spent 67 Minutes at Local Primary School “YOUTH DEVELOPMENT is one of the cornerstones of the South African National Development Plan, and a central pillar of Peermont’s community development efforts,” says Tshidi Madima, PCBT Chair. “Being able to enhance the learning experience for schoolchildren at the grassroots level is a privilege for us, and vital in nurturing the next generation of leaders.” Ntsikana Primary was founded in 1985 with limited resources and is now considered one of the top performing primary schools in Daveyton. The school has converted two classrooms into a library and is working closely with the local community library to ensure collaboration on upliftment programmes, such as the annual readathon, spelling bee and ‘Mental Maths’ competitions. As Mandela Day is during the school holidays, the trustees have returned to the school on 26 July 2017 to officially unveil the library in the presence of all the learners. Learners also received a lunch pack sponsored by Eurest. The PCBT sponsors many other programmes, including a comprehen- sive Grade R programme, the Lesedi Scarce Skills Programme, which offers young people from Ekurhuleni the opportunity to complete trades, and The Peermont Hotel School, which gives young people access to the hospitality industry to alleviate poverty, and is expected to benefit over 1,000 candidates over 3 years, offering the industry and internationally recognized City & Guilds certificate. For Mandela Day this year, 18 July 2017, the Peermont Community Benefit Trust (PCBT) sponsored the revamp and restocking of the school library at Ntsikana Primary in Daveyton. The PCBT trustees and employees of Emperors Palace and Peermont gave 67 minutes of their time working in the newly revamped library and providing the school with a wide range of books to promote literacy. Mandela Day commemorates the sacrifices made by former statesman Nelson Mandela, and aims to promote change and upliftment for those who are less fortunate. In South Africa, poor literacy is responsible for the inadequate education of hundreds of learners. According to research from Stellenbosch University, for every 100 students who started school 12 years ago, only 48 of them reach matric. The revamped library at Ntsikana Primary School in Daveyton was officially unveiled after being refurbished for Mandela Day this year by the Peermont Community Benefit Trust (PCBT), a Peermont Hotels, Casinos and Resorts corporate social investment initiative, supported by Emperors Palace. In attendance for the unveiling were Peermont CEO, Nigel Atherton, the school’s principal, Boniswa Nhlangothi, Trust Chairperson, Tshidi Madima and the new Emperors Palace General Manager, Clive Tavener. Apart from giving the library a new look the Trust also assisted in re- stocking and cataloguing the reading centre and, to celebrate the unveiling on Wednesday, all the learners and staff at the school were given lunch packs sponsored by Eurest and Compass. Reading and improved literacy levels are the foundation of a good education and to this end, as part of its commitment to enhance the learning experience for primary school going learners in Ekurhuleni, the Peermont Community Benefit Trust (PCBT) has refurbished the library at Ntsikana Primary School in Daveyton for Mandela Day this year. After assisting with the unveiling of the restocked and revamped library, Peermont CEO, Nigel Atherton took some time out to read with two of the learners who will benefit from the library, Sikho Magubeni (11) and Abulele Mhlahlo (10). August / September 2017 I Gaming For Africa I 27
- 30. 28 I Gaming For Africa I August / September 2017 Aruze Appoints Constance Matlejoane as Sales Coordinator ARUZE GAMING Africa has appointed Constance Matle- joane as Sales Co-Ordiantor. Costance is married, has three children – 10-year old twin girls and a 5-year old boy. She holds a National Diploma in Tourism manage- ment, Diploma in Business management and is currently studying towards a B Com Marketing and Management Science Degree. Constance started working in the gam- ing industry in 2004 (13 years’ experience) as a Dealer at Gold Reef City Casino, and in 2006 she moved to Mon- tecasino where she held various positions: Dealer, VIP Services Representative, Guest Relations Host Supervi- sor and most recently as Marketing Administrator (until March 2017). She joined Aruze Gaming on 1 May 2017 as Sales Coordinator and says: “I am loving it, I am Fun- Employed. I’m very passionate about excellent customer service, books (education), travelling and social media.” Scorebet Site Opening in Zeerust Creates Jobs for the Less-Priviledged NORTH WEST Gambling Board Legal Manager, Jacob Montshioa main- tains the Board is committed to change this narrative. He mentioned this during the site opening of Scorebet in Zeerust in North West province. He insisted that over and above the mandate to regulate gambling in the province they are duty bound to create economic opportunities for the previously disadvantaged individuals and communities. “One key element is for the gambling operations to have at least sixty percent ownership by previously disadvantaged individuals.” Mr Montshioa believes that creation of employment should top the agenda of any institution particularly when one looks at the challenges of poverty and income inequalities confronting the province. “This will surely contribute towards eliminating illegal gambling, and also assist in terms of job creations as well as pushing for illegal opera- tions to see the importance of obtaining a license” said Mr Montshioa. BY SELLO TATAI To date over one hundred permanent job opportunities have been created in the three operations recently opened in Rustenburg, Klerksdorp and Zeerust. More in-direct jobs were created during the construction phase of these operations. Business development manager, Tracey Kotze has indicated that more job opportunities will be created in the month of August as they are looking to open more sites in the province. This will see more than forty-seven job opportunities being created. “I am very ecstatic that they’ve opened the 1st Scorebet in Zeerust, and aslo the fact that we are in the process of opening three more op- erations sites during the month of August” Kotze said. The North-West Gambling Board has reiterated that its primary role is to diversify the gambling sector in the province for the benefit of all South Africans, irrespective of race, gender and class. It’s a profitable industry with a turn-over of hundreds of millions per annum. And sadly, it hasn’t reached the shores of the previously disadvantaged communities many years since the dawn of democracy. In an instance where Blacks occupy the high echelons of these companies, they are simply there for cosmetic purposes.
- 31. August / September 2017 I Gaming For Africa I 29 Garden Route Casino Gets a New General Manager Nigerian Professional Football League Launches New Lottery With Highest Jackpot in Africa THE LOTTO has jackpots larger than every lottery in Nigeria combined, and the biggest available anywhere in Africa. All 20 NPFL clubs are to be branded with their own page on AfroMil- lionsLotto.com where people can buy tickets online for the twice-weekly draws, as well as enjoy a range of Instant Win games offering big-money prizes. The benefit for the clubs is that each will receive a percentage of the revenue raised from their lottery site to increase income to fund player development, supporting stadium and pitch improvements as well as community-based projects. LMC Chairman, Shehu Dikko described AfroMillionsLotto as one of the most exciting commercial developments in club football in Nigeria in recent times and suggested that it would positively impact football financing extensively. WITH HIS interest in the gaming world sparked while working as an articled clerk at Pricewa- terhouseCoopers auditing various casinos, Ryan changed direction in his career path by be- comingaComplianceManageratMontecasino.Overthepast18yearsheworkedhiswayup through the business to become Montecasino’s Operations Manager.He shares:“I made sure to learn as much as possible from the people around me.There is no book or theory to learn about the industry.It is up to you to decide how much or how little you pick up along the way.” His former colleagues at Montecasino have nothing but high praise for him, with Chef Ross Birkin saying:“Ryan is one of the most approachable guys you will ever meet and has alwaysbeenthesame,straightforwardpersonsincethefirstdayImethim.Heisveryprofes- sional in what he does and is extremely calm.You can go to Ryan with anything,he is always there to listen and to guide. He will definitely improve a lot of things and it is only going to be up from there.” Ryan’s decision to transfer to Garden Route Casino was not only due to the career op- portunityofferedtomanageacomplexasaGeneralManager,butalsothesheerbeautyofthe area and friendliness of the people. He adds:“As an avid golfer, fisherman and father of two, the lifestyle benefits offered in Mossel Bay were very attractive and appealing.” On his aspirations for his new role, Ryan says:“My predecessor, together with his team, did a fantastic job of building and maintaining relationships with guests. I hope to maintain these relationships and build a few new ones too. I will be taking a couple of months to un- derstand the market, its culture and the needs of the people. From there, it will be all about working with my team to fulfil these wants and needs to create an environment and an offer- ing that is sought after by the residents of Mossel Bay and Garden Route Casino’s extended catchment area.” Ryan is looking forward to working with his team to constantly improve the business,as well as to refining his golf game on Mossel Bay’s multitude of world class courses. Dikko said, “The LMC bought into this partnership because of its realistic potential to revolutio- nise our clubs’ commercial opera- tions, thanks to the money lotto will bring in. Lotto has proven to be extremely successful with Eng- lish Premier League clubs and we hope to replicate its success here in Nigeria.” James Leppard, CEO of Ofertas365, said “We are delighted to work with Africa’s largest and most prestigious football league in launching AfroMillionsLotto, which will offer players, whether they are football fans or not, the ability to win truly life-changing jackpots.” Ryan Nicholas has made the move from Montecasino to Mossel Bay to become the Garden Route Casino’s new Director of Operations and Complex General Manager. AfroMillionsLotto, a brand new lotto with a minimum jackpot close to a billion naira is to be launched in support of the Nigeria Professional Football League (NPFL) clubs by the League Management Company (LMC) in partnership with British-based Ofertas365.
- 32. Meet Leann Murugan, Golden Horse Southern Sun’s New General Manager Gaming Industry Appointments WHO’S WHO IN THE LIMITED PAYOUT MACHINE, BINGO AND LOTTERY OPERATIONS IN SOUTH AFRICA ROUTE OPERATORS TEL FAX VUKANI GAMING CORPORATION - Head office 011 268 6420 011 268 6434 VUKANI GAMING CORPORATION (Western Cape) 021 526 4440 021 551 0195 GRAND PARADE INVESTMENTS LIMITED GPI Management Services Chief Operating Officer: Slots TBA 021-421 7771 Grandslots – General Manager Tyrone Jacobs 021-419 2225 Kingdomslots - General Manager Felix Mthembu 031-583 9800 Grand Gaming: Slots – General Manager Kiran Rama 087 350 1456 KZN Slots GM: Prakashnie Govender 031 368 9700 Fax: 031 368 3950 Luck@it - KwaZulu-Natal (031) 548 6069 (031) 548 6070 BINGO OPERATORS VIVA BINGO - Lawrence Smith 011 279 7900 086 648 1226 GALAXY BINGO - Chris Du Toit (CEO) 011 384 1900 086 262 6045 SA BINGO - Manny Stavrou 011 791 5507 011 791 1609 NATIONAL LOTTERY OPERATOR Gidani 011 564 0000 SAGMA Mario Vilela 011 317 7000 BASA Bingo Assoc. of SA - Lawrence Smith 011 279 7900 086 648 1226 NATIONAL CEMS OPERATOR Zonke Monitoring Systems - Hosea Malope (Ceo) +27 11 880 1000 +27 11 880 1002 MANUFACTURERS AND SUPPLIERS WHO’S WHO TEL FAX/EMAIL 3 POINT GAMING Andy Hudson (Managing Director): +27 11 468 1315 aph@3pointgaming.co.za Samantha Dennison (General Manager): +27 11 468 1315 shd@3pointgaming.co.za Kobus de la Porte (Technical Sales Manager) +27 73 396 5365 kdl@3pointgaming.co.za Danie Kruger (Financial Manager) +27 11 468 1315 djk@3pointgaming.co.za ACE SUPPLIERS Managing Director: Cliff Lamberton (011) 514 5000 cliff@aces.co.za 24/7 Support: (011) 514 5050 support@aces.co.za UMAFRIKA TECHNOLOGIES Managing Director – Mike Alexander (011) 997 4208 mike.alexaner@umafrika.co.za Sales Manager – Paul Nicole (011) 997 4200 paul.nicole@umafrika.co.za Operations manager – Ovy Litlhakanyane (011) 997 4235 ovy.litlhakanyane@umafrika.co.za Compliance Manager – Pramodh Munbodh (011) 997 4214 pramodh.munbodh@umafrika.co.za ARUZE GAMING AFRICA Director: Masahiro Kamiya (011) 466 3388 masahiro.kamiya@aruzegaming.jp Ops Mngr - Riaan Swart (011) 466 3388 riaan@aruzegaming.co.za Sales Manager : Jan Snyman (011) 466 3388 jan@aruzegaming.co.za Compliance Mngr - Zeena Rossouw (011) 466 3388 zeena@aruzegaming.co.za ATOMIC GAMING Managing Director - Cliff Lamberton (011) 514 5100 cliffl@atomicgaming.co.za Operations Director - Andrew Stewart (011) 514 5100 andrews@atomicgaming.co.za Technical Manager - Bheki Manzini (011) 514 5100 bhekim@atomicgaming.co.za CASINO SPECIALISED SERVICES MD - Shaun Govender 0832001800 (011) 728 2031 CUSTOM GAMING SOLUTIONS MD - Steve Diversi 0860 664 4443 steve@customgaming.co.za Director – Nicole Markie 0860 664 4443 nicole@customgaming.co.za Technical - Trey Budha 078 803 0424 treyb@customgaming.co.za GAMER MD (Sales) - Dennis Williams (011) 784 2845 Dennis@origingamer.co.za Sales - Marc Molle (011) 8845454 Marc@origingamer.co.za GAMESMART MD - Ian Mossop (012) 6632273 Ian.Mossop@GameSmart.co.za Sales and Marketing - Dennis Meyer (012) 6632273 Dennis.Meyer@GameSmart.co.za IGT-AFRICA Sales & Marketing Dir - Mario Vilela (011) 317-1091 (011) 317-1017 Sales Manager (Bingo & LPM Africa ) - De Waal Fourie (011) 317-1041 (011) 317-1017 Sales Manager - Etienne van Rooyen 011 317 1022 011 317 1017 Sales Executive (Other Africa) - Stella Tkachova 011 317 1043 011 317 1017 Operations - Eugene Mogami (011) 317 1062 (011) 317 1017 Systems - Riaan Butler (011) 317 1122 riaan.butler@igt.com MP GAMING Eduard Rall - Managing Director 072 855 1709 Eduard.Rall@mpgaming.co.za Markus Prader - Director 076 991 8013 Markus.Prader@mpgaming.co.za Clint Young - Director 076 991 8013 Clint.Young@mpgaming.co.za Namedi Mphahlele - Director 072 139 6883 Namedi.Mphahlele@mpgaming.co.za Yolindi Duplessis - Sales and Admin Manager Yolindi.Duplessis@mpgaming.co.za NOVOMATIC AFRICA MD – Gordon Cameron 011 847 9700 sales@novomaticafrica.co.za Sales – Deon Valkenborgh 011 847 9700 sales@novomaticafrica.co.za Technical – Einstein Luther 011 847 9700 einstein@novomaticafrica.co.za SG GAMING AFRICA Senior Director - Wavell Alexander (011) 571 7500 wavell.alexander@scientificgames.com Director of Systems & Operations - Jacques McLean (011) 571 7500 jacques.mclean@scientificgames.com Senior Sales Manager - Pierre Otto (011) 571 7500 pierre.otto@scientificgames.com Senior Manager Regulatory Compliance - Ishmael Masoka (011) 571 7500 ishmael.masoka@scientificgames.com Operations Manager - Pieter Boers (011) 571 7500 pieter.boers@scientificgames.com Field Services Manager - Jan Alberts (011) 571 7500 jan.alberts@scientificgames.com Product Manager - Michael Lamers (011) 571 7500 michael.lamers@scientificgames.com SIGNATURE GAMING Managing Director- Quentin Sargent (011) 745 0777 Quentin@signaturegaming.co.za Strategic Director- Felicia Roman (011) 745 0777 Felicia@signaturegaming.co.za Operations Director- Mike Stein (011) 745 0777 Mike@signaturegaming.co.za Commercial manager - Stephany Geremia (011) 745 0777 Stephany@signaturegaming.co.za Compliance Manager- Tamzyn Steenkamp (011) 745 0777 Tamzyn@siganturegaming.co.za Marketing & PA- Hayley Nel (011) 745 0777 Hayley@signaturegaming.co.za Technical Manager- Andries Dhlamini (011) 745 0777 Andries@signaturegaming.co.za Service Manager- Khanya Luthuli (011) 745 0777 Khanya@signaturegaming.co.za info@signaturegaming.co.za OMEGA GAMING Director- Quentin Sargent Quentin@omegagroup.co.za Managing Director- Stephany Geremia (011) 745 0777 Stephany@omegagroup.co.za Co-directors- Obert Matshili and Felicia Roman (011) 745 0777 Obert@omegagroup.co.za Felicia@omegagroup.co.za Sales and Product Manager- Stuart Browne (011) 745 0777 Stuart@omegagroup.co.za Commercial Manager- Marlien Henn (011) 745 0777 Marlien@omegagroup.co.za SIGNATURE GAMING Managing Director- Quentin Sargent (011) 745 0777 Quentin@signaturegaming.co.za Strategic Director- Felicia Roman (011) 745 0777 Felicia@signaturegaming.co.za Operations Director- Mike Stein (011) 745 0777 Mike@signaturegaming.co.za Commercial manager - Stephany Geremia (011) 745 0777 Stephany@signaturegaming.co.za Compliance Manager- Tamzyn Steenkamp (011) 745 0777 Tamzyn@siganturegaming.co.za Marketing & PA- Hayley Nel (011) 745 0777 Hayley@signaturegaming.co.za Technical Manager- Andries Dhlamini (011) 745 0777 Andries@signaturegaming.co.za Service Manager- Khanya Luthuli (011) 745 0777 Khanya@signaturegaming.co.za SIMPLICIT-E GAMING SOLUTIONS Managing Director - Charl Geyser +27 87 701 0740 charl@smpl.co.za Operations – Arnold Moffatt +27 87 701 0740 arnold@smpl.co.za Compliance – Kurt Roman +27 87 701 0740 kurt@smpl.co.za Finance - Jansie van der Merwe f inance@smpl.co.za Marketing - Kirsten Hulley-Miller +27 87 701 0740 kirsten@smpl.co.za Sales - Nick Ferguson nick@smpl.co.za Systems - Theuns Jonck theuns@smpl.co.za Technical Support 060 544 6204 +27 87 701 0741 support@smpl.co.za TCSJOHNHUXLEY Managing Director - tba (011) 315-7910 Operations Director - Nicci Smith (011) 315-7910 nicci.smith@tcsjohnhuxley.com Business Development Manager - Mark Howell (011) 315-7910 mark.howell@tcsjohnhuxley.com Compliance Manager – Advocate Kirsten Nagel – (011) 315-7910 kirsten.nagel@tcsjohnhuxley.com Financial Director – Christiaan Els – (011) 315-7910 christiaan.els@tcsjohnhuxley .com Technical Manager – Warren Jones – (011) 315-7910 warren.jones@tcsjohnhuxley.com Sales and Marketing – Liza Wagner – (011) 315-7910 liza.wagner@tcsjohnhuxley.com 30 I Gaming For Africa I August / September 2017 HAVING BEEN fascinated with hotels and wanting to work in the hospitality industry from a young age,Leann Murugan is proof that dreams do come true,with her recent appointment as General Manager of the Southern Sun Pietermaritzburg hotel.She shares,“Hospitality is not a job.It’s a way of life.” Forming part of the Golden Horse complex,the property’s casino offering attracted Leann.“I enjoy working at a casino property as I get to experience both the hospitality and gaming aspects of the business,” she says. The former drum majorette has enjoyed an exciting career in the industry, progressing through the ranks at various hotel chains around Durban. She also ventured out of the country for a six-month stint at a golf estate in Miami, Florida. In 2012,Leann joined theTsogo Sun team asAssistant General Manager at Garden Court South Beach and,in less than two years,was promoted to General Manager of Garden Court Blackrock in Newcastle. In her position,Leann is focussed on customer service,relationship building and people management.The growth and development of her team is her top priority.With‘have fun’ as her motto,she always tries to find ways of ensuring that those she manages enjoy their time at work. According to Leann,the most rewarding part of her role is receiving positive feedback from guests and seeing people grow in their careers.What she loves most about working at the Southern Sun Pietermaritzburg hotel is the property’s culture,values and commitment to developing staff.
- 33. Maintenance and supplier licence holders COMPANY TELEPHONE FAX 3 Point Gaming (National Licence) +27 11 468 1315 ACE (African Casino Equipment) (Pty) Ltd (National Licence) (011) 514 5000 (011) 514 5060 Aruze Gaming Africa (Pty) Ltd (National Licence) (011) 466 3388 (011) 466 3389 Atomic Gaming (National Licence) (011) 514 5100 086 558 5564 Bally Gaming Africa (National Licence) (011) 571 7500 (011) 571 7508 Bergmann Automaten GmbH (011) 887 0553 (011) 786 4720 Biddcom Software (National Licence) (010) 221 1371 +27 86 649 4210 Bingo Vision (Pty) Ltd (011) 608 0335 (011) 608 0328 Casino Specialised Services (Pty) Ltd (National Licence) +27 83 255 7545 0862243463 Coin Security (011) 315 2711 (011) 315 2722 Cotswold Micro Systems Ltd (011) 493 6246 (011) 493 2568 Custom Gaming Solutions (National Licence) 0860 664443 086 555 4677 Electronic Vending Services (National Licence) (011) 708 2542 (011) 708 2596 GameSmart (Pty) Ltd (National Licence) (012) 663 2273 (012) 663 2683 GTECH S.p.A. (Spielo International) (National Licence) +49 57 412 409 9950 GVV (National Licence) 011 823 6278 0865 002 611 IGT - Africa (National Licence) (011) 317 1000 (011) 317 1017 Money Autotech (Pty) Ltd (011) 466 2821 (011) 466 2822 MP Gaming 076 991 8013 086 563 4775 Novomatic Africa (Pty) Ltd (National Licence) (011) 847 9700 (011) 315 1579 Omega Gaming (Pty) Ltd (National Licence) (011) 745 0777 (011) 466 1038 Paul-Son Gaming Supplies Inc +1 702 384 2425 +1 702 384 1965 Playmeter Leisure Services (Pty) Ltd (National Licence) 083 448 4444 (011) 728 0231 Route Gaming Solutions (Pty) Ltd (National Licence) (011) 787 7744 (011) 781 8649 SA Gaming (011) 887 6035 (011) 887 5641 Simplicit-e Gaming Solutions (National Licence) 087 701 0470 086 689 5445 TCS John Huxley (National Licence) (011) 315 7910 (011) 315 7912 Tsoaranang Holdings UmAfrika Technologies (Pty) Ltd (National Licence) (011) 997 4200 (011) 608 0030 Viscount Portfolio (Pty) Ltd Viva Bingo (011) 314 1720 (011) 314 1811 Vukani Gaming Corporation (Pty) Ltd (011) 268 6420 (011) 268 6434 WMS Gaming Africa (National Licence) (011) 542 2760 (011) 314 6969 WESTERNCAPE EASTERNCAPE NORTHERNCAPE FREESTATE KWAZULU-NATAL NORTH/WEST GAUTENG MPUMALANGA LIMPOPOPROVINCE • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • List of S.A. Gaming Legislators & Associations African Gaming Regulators & Associations PROVINCE CONTACT TELEPHONE FAX WEBSITE NATIONAL GAMBLING BOARD Ms Caroline Kongwa (Accounting Authority) 010 003 3475 0866185729 www.ngb.org.za LOTTERIES BOARD Ms Charlotte Mampane (CEO) 012 432 1300 012 362 2591 www.nlb.org.za EASTERN CAPE Adv. Ncumisa Mayosi (Chairperson) 043 702 8300 043 748 2218 www.ecgbb.co.za Mr. Mabutho Zwane (CEO) 0437 028 300 0437 482 218 NORTHERN CAPE Mr Oompy Goeieman (Acting CEO) 053 832 0490 053 830 4838 Mr Dali Mjila (Chairperson) 053 832 0490 053 830 4838 WESTERN CAPE Mr Primo Abrahams (CEO) 021 480 7400 021 422 2603 www.wcgrb.co.za Ms. Althea Lapoorta (Chairperson) 021 480 7400 021 422 2603 NORTHWEST Mr Tiego Kgomo (Chairperson) 018 381 3215 018 381 4421 Mr. Fortune Sekgaphane (CEO) 018 381 3215 018 381 4421 wwwnwgb.co.za MPUMALANGA Mr Bheki Mlambo (CEO) 013 750 8000 013 750 8099 www.mgb.org.za Mrs. Nora Fakude-Nkuna (Chairperson) 011 784 8000 011 784 8004 LIMPOPO Mr. Mashile Mokono (Chairperson) 015 230 2300 015 295 3566 www.lgb.org.za Mr Serobi Maja (CEO) 015 230 2300 015 295 3566 GAUTENG Mr Mxolisi Zwane (Chairperson) 011 581 4800 011 581 4900 www.ggb.org.za Mr Steven Ngubeni (Chief Executive Officer) 011 581 4800 011 581 4900 www.ggb.org.za KWAZULU-NATAL Ms Sibusisiwe Ngubane (Chairperson) 033 345 2714 086 501 8126 www.kzngbb.co.za Ms Portia Baloyi (CEO) 033 345 2714 086 501 8126 FREE STATE Mr Dhilosen Pillay (CEO) 051 404 0300 051 404 0322 www.fsgb.co.za Mr Dhilosen Pillay (Chairperson) 051 405 5483 051 875 2460 CASINO ASSOCIATION OF SA Adv. Themba Ngobese CEO 011 011 9032 +27(0)11 011 9091 www.casasa.org.za (OUTSIDE SOUTH AFRICA DIAL 0927 – PLUS AREA CODE WITHOUT 0) GRAF Gaming Regulators Africa Forum www.gamingregulatorsafricaforum.com Botswana Gambling Authority www.gamblingauthority.co.bw Kenya Betting Control & Licensing Board www.presidency.go.ke/index.php/betting-control-and- licensing-board Malawi Gaming Board www.gamingboard.org.mw Tanzania Gaming Board www.gbt.go.tz August / September 2017 I Gaming For Africa I 31
- 35. 24th / 25th October 2017 Johannesburg, South Africa The new conference for Africa from the team behind ICE, London