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The 4 Cs of Social Media
     Presented by Justin Foster
Why listen to us?
• Tricycle helps organizations define and
communicate their ideas.
• Worked with large corporations like Fred Meyer to
personal brands like Troy McClain.
• Over 250 presentations from Payette to Malaysia.
• Early pioneers of social media in Idaho.
• Over 10,000 connections in the social space.
The Perfect Storm
  • Commoditization

  • Fragmentation
  • Access to technology
  • Rise of Personal Brands
Meet Gen Y
  • Connected
  • Multi-tasking
  • Influential
  • 24/7 Brand
What is
Social Media?
The Evolution
  1. Forums and message boards
  2. Chat rooms and IM
  3. Commenting
  4. Blogs
  5. Social networking
  6. Twitter
Heard of these?
•   WordPress
•   Blogger
•   MySpace
•   Facebook
•   LinkedIn
•   Twitter
•   Digg
•   StumbleUpon
•   Delicious
•   FriendFeed
•   Diigo
•   Jott
•   Skype
•   Ning
Startling Statistics
• 276% growth in 35-54 year old Facebook users.
• 104 Million people on Facebook.
• Feb 09 to April 09: 3 mill to 17 mill Twitter
members
• 1 billion page views of Twitter.
• Average age on Facebook is 37.
• Average age on Twitter is 42.
• Fastest growing segment is women over 55.
Tricycle’s 5 Rules of Social Media

   1. Social first; media second.
   2. Person first; corporation second.
   3. Keep it real.
   4. Farming, not hunting.
   5. There is no “kiddy pool”
The 4 Cs
  • Culture
  • Content
  • Conversations
  • Conversions
CULTURE
 • Social media is not a Magic Pill
 • Must have a “social” brand.
 • Authenticity
 • Transparency
 • Accountability
CONTENT
 • Tell stories.
 • Distribute responsibility.
 • Be consistent.
 • 80/20 rule
CONVERSATIONS
 • Signals v Noise
 • Be interesting
 • 3 ways to participate
 • Create multiple touch-points within
 your brand.
CONVERSIONS
 • Conversations create relationships
 which create transactions.
 • Farming, not hunting.
 • Build the “pipes”.
 • Social media-only promotions
Getting Started
 • Don’t over-think it.
 • The tools are easy. Really.
 • You are interesting.
 • Manage your time.
 • Be patient.
Must Haves
 • Personal & Company blog
 • Facebook personal profiles.
 • Facebook company profile and/or fan
 page.
 • Twitter
Branding & Social Media
 1. Go back to your roots
 2. Strip out the BS
 3. Deputize everyone
 4. Be social
 5. Own the experience
Open Discussion
>> Definitions and terms?
>> How something applies to you?
>> Other trends?
>> Additional comments and questions
THANK YOU!
www.thetricycle.com for more
information.
@brandmilitia & @johnhardesty
on Twitter
Join our Facebook Fan Page!

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Tricycle 4 Cs Of Social Media

  • 1. The 4 Cs of Social Media Presented by Justin Foster
  • 2. Why listen to us? • Tricycle helps organizations define and communicate their ideas. • Worked with large corporations like Fred Meyer to personal brands like Troy McClain. • Over 250 presentations from Payette to Malaysia. • Early pioneers of social media in Idaho. • Over 10,000 connections in the social space.
  • 3. The Perfect Storm • Commoditization • Fragmentation • Access to technology • Rise of Personal Brands
  • 4. Meet Gen Y • Connected • Multi-tasking • Influential • 24/7 Brand
  • 6. The Evolution 1. Forums and message boards 2. Chat rooms and IM 3. Commenting 4. Blogs 5. Social networking 6. Twitter
  • 7. Heard of these? • WordPress • Blogger • MySpace • Facebook • LinkedIn • Twitter • Digg • StumbleUpon • Delicious • FriendFeed • Diigo • Jott • Skype • Ning
  • 8. Startling Statistics • 276% growth in 35-54 year old Facebook users. • 104 Million people on Facebook. • Feb 09 to April 09: 3 mill to 17 mill Twitter members • 1 billion page views of Twitter. • Average age on Facebook is 37. • Average age on Twitter is 42. • Fastest growing segment is women over 55.
  • 9. Tricycle’s 5 Rules of Social Media 1. Social first; media second. 2. Person first; corporation second. 3. Keep it real. 4. Farming, not hunting. 5. There is no “kiddy pool”
  • 10. The 4 Cs • Culture • Content • Conversations • Conversions
  • 11. CULTURE • Social media is not a Magic Pill • Must have a “social” brand. • Authenticity • Transparency • Accountability
  • 12. CONTENT • Tell stories. • Distribute responsibility. • Be consistent. • 80/20 rule
  • 13. CONVERSATIONS • Signals v Noise • Be interesting • 3 ways to participate • Create multiple touch-points within your brand.
  • 14. CONVERSIONS • Conversations create relationships which create transactions. • Farming, not hunting. • Build the “pipes”. • Social media-only promotions
  • 15. Getting Started • Don’t over-think it. • The tools are easy. Really. • You are interesting. • Manage your time. • Be patient.
  • 16. Must Haves • Personal & Company blog • Facebook personal profiles. • Facebook company profile and/or fan page. • Twitter
  • 17. Branding & Social Media 1. Go back to your roots 2. Strip out the BS 3. Deputize everyone 4. Be social 5. Own the experience
  • 18. Open Discussion >> Definitions and terms? >> How something applies to you? >> Other trends? >> Additional comments and questions
  • 19. THANK YOU! www.thetricycle.com for more information. @brandmilitia & @johnhardesty on Twitter Join our Facebook Fan Page!