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Are You Picking Your Audience? Or is Your Audience Picking You?
Who Am I? My name is Brandon West I am 28 Live in California I am college educated I an athlete first, student second, marketer third I ride both mountain and road bikes Don’t like the cold Drink too much coffee Don’t drink enough wine Wonder what sleeping for 8 hours feels like
Who I Am Not I am not married I do not like fast food I am not an attorney I am not good at following rules I am not a fan of Derek Jeter Or the New York Yankees I am not a fan of NASCAR
Why does this matter?
I am a part of your audience
Or maybe not
Your Challenge Define your audience Get specific Use information you have What new information can you get
Your bigger challenge
Evolving worldviews
Evolving Worldviews “A worldview is not who you are. It’s what you believe. It’s your biases. A worldview is not forever. It’s what you believe right now.” Seth Godin All Marketers Are Liars
You don’t have control over your message
Why?!?!
Making the First Impression Like dating, this is important. Unlike dating, you don’t have control over when this happens
Making the First Impression Your website? Bad press? Good press? Word of mouth from a happy client? The person you annoyed in the grocery store while talking business A charitable event? The courtroom? Your public profile on Facebook, LinkedIn, Avvo, Google Business listings, Yelp…
ad nauseum…
Presenting Your Message Personal biases What’s important  We all have our own world views
Framing Your Message Tell a great story. Appeal to our senses Not logic Talk to everyone, speak to no one. (Consumers are good at ignoring you)
Framing Your Message What is their perceived benefit? How does it make them feel? Emotions first. Facts second. Be honest – is it about you or them?
Tracking Effectiveness Measure, Measure, Measure. Indentify KPI’s. Trial and Error.  Experiment and Learn.
Questions? Email: Brandon.w.west@gmail.com LinkedIn: www.linkedin.com/in/brandonwest Twitter: @brandon_west Presentation: www.slideshare.net/brandon.w.west

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Picking your-audience-ib

  • 1. Are You Picking Your Audience? Or is Your Audience Picking You?
  • 2. Who Am I? My name is Brandon West I am 28 Live in California I am college educated I an athlete first, student second, marketer third I ride both mountain and road bikes Don’t like the cold Drink too much coffee Don’t drink enough wine Wonder what sleeping for 8 hours feels like
  • 3. Who I Am Not I am not married I do not like fast food I am not an attorney I am not good at following rules I am not a fan of Derek Jeter Or the New York Yankees I am not a fan of NASCAR
  • 4. Why does this matter?
  • 5. I am a part of your audience
  • 7. Your Challenge Define your audience Get specific Use information you have What new information can you get
  • 10. Evolving Worldviews “A worldview is not who you are. It’s what you believe. It’s your biases. A worldview is not forever. It’s what you believe right now.” Seth Godin All Marketers Are Liars
  • 11. You don’t have control over your message
  • 13. Making the First Impression Like dating, this is important. Unlike dating, you don’t have control over when this happens
  • 14. Making the First Impression Your website? Bad press? Good press? Word of mouth from a happy client? The person you annoyed in the grocery store while talking business A charitable event? The courtroom? Your public profile on Facebook, LinkedIn, Avvo, Google Business listings, Yelp…
  • 16. Presenting Your Message Personal biases What’s important We all have our own world views
  • 17. Framing Your Message Tell a great story. Appeal to our senses Not logic Talk to everyone, speak to no one. (Consumers are good at ignoring you)
  • 18. Framing Your Message What is their perceived benefit? How does it make them feel? Emotions first. Facts second. Be honest – is it about you or them?
  • 19. Tracking Effectiveness Measure, Measure, Measure. Indentify KPI’s. Trial and Error. Experiment and Learn.
  • 20. Questions? Email: Brandon.w.west@gmail.com LinkedIn: www.linkedin.com/in/brandonwest Twitter: @brandon_west Presentation: www.slideshare.net/brandon.w.west

Notes de l'éditeur

  1. Client intakes, web statistics, social profiles (pipl), Facebook open graph. Come talk to me later.
  2. Users have options, multiple points of contact. We have our own experiences. And they change every day.
  3. Personal biases affect how your message is interpreted.What’s important to you, may not be the same to your audience.
  4. KPIs: Links, mentions on twitter, comments on facebook, comments on blog, incoming links, time spent on page, incoming sources