1. KM in the Cloud
Ritu Kumar, MBA, MS.

2. Rita Kumar, MBA, MS.

3. AGENDA
• What is Cloud Computing
• Fact or Fiction
• Today’s Reality
• KM Role
• Types of Cloud Tools
• Selecting a Vendor
• Return on Investment

4. What is the Cloud
• What is Cloud Computing?
The term "cloud computing" refers to the on-
demand delivery of IT resources via the Internet with
pay-as-you-go pricing.
• Saas- deliver a single application to thousands using
a multitenant architecture.
• Utility Computing- offer storage and virtual servers
that can be accessed on demand.

5. Fact or Fiction

6. The Cloud is Growing

7. The Cloud is 100% Safe

8. The Cloud is a fad

9. The Cloud is a fad

10. The Cloud is a fad

11. 2013- WORKPLACE PRODUCTIVITY REPORT

12. MIGRATE READY?

13. KM ROLE
Source: IKNS Program,Columbia University

14. Collaboration

15. Collaboration

16. Collaboration

17. CLOUD (KM) Selection
Process
• Things to look for:
o No Upfront Investment- Replace upfront
Infrastructure costs with lower monthly fees.
o Low Ongoing costs- Reduces your overall IT costs
o Flexible Capacity- eliminate guessing on your
infrastructure needs
o Speed & Agility- Develop and deploy
applications faster
o Aps not Ops- Focus on projects that differentiate
your business, not the infrastructure
o Global Reach

18. Cloud Applications
• Cloud Storage: Amazon Web Services, Oracle,
IBM, Rackspace, Microsoft, VM Ware, HP Cloud.
• Saas- Cornerstone On Demand (Talent
Management), Salesforce.com, Veeva Systems,
Box.com, Skydrive, Confluence Ondemand,
Sharepoint On Demand.
• Other Typs of Cloud- Paas, DNS as a Service,
Network as a Service.

19. KM ROADMAP
• STRATEGY
o How do we define it?
• SWOT
• Pilot Groups
• Coalition Committee
• Budget and Resources
• Engagement
o Seed Phase
o Blitz Phase
o Sustain Phase
• Adoption
o Storytelling- celebrate the success
o Summits and F2F meetings
o Brownbags, development days
o Rewards and Recognition

20. OngoingPhase 1 Phase 2
Sample Roadmap of KM in the Cloud
KM Survey Initial
Knowledge Audit
(In Process)
KM Survey
Pulse Check
Implementation Plan
Knowledge/
Weekly News Digest
Knowledge
Harvesting in
person and
build CoP’s
online
Migration of
Information to
chosen repository
CrowdsourcingDevelop coalition
committee
Partner with IT on
Tool Analysis
Critical
Projects ID and
alignment
Tool
Inventory
Procure
collaboration/
repository tool
Create
Governance
Strategy and
Tactical Plan
F2F Storytelling sessions
Ongoing engagement
activities
Develop beta
version

21. Q&A
Question #2
Backup?

22. Q&A
Question #3
Backup?
(Storage/space issues)

23. Q&A
Question #4
KM Surveys, Metrics

24. Q&A
Question #5
Other gov’t agencies,
companies ‘in the cloud?’

25. Conclusion

26. Knowledge Continuity
John Hovell
Learning Operations and Technology
“Thank you!”
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