Brandwatch Channels: Owned Media Tracking [Webinar] 2. Today’s Presenters/
2© 2013 Brandwatch | www.brandwatch.com
Nate Walton
Data Scientist, Brandwatch
nate@brandwatch.com
Eve Sangenito
VP of Marketing, Brandwatch
@esangenito / eves@brandwatch.com
3. Getting Started/ We’d love your participation
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Social media is about engaging & sharing ideas…
so feel free to join the conversation today:
• Ask questions in the session chat
• Tweet about our discussion using
@brandwatch or #brandwatch
• We also know some of you will prefer
to just listen in; that works too
After the session
If you’d like a copy of
the presentation, we’ll
make it available within
1-2 days
4. Agenda/
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About Brandwatch
Brandwatch Channels: Overview
What Challenges Does It Solve?
What Does It Deliver?
Key Benefits & Use Cases
Demo
Q&A
5. Brandwatch/ Who we are
© 2012 Brandwatch | www.brandwatch.com 5
SaaS enterprise
social media
monitoring &
analysis
700+
Clients in
15 Markets
World Class
Development &
Services Team
All Intellectual Property
Owned In-house
High Satisfaction
99% customer likelihood to
recommend
Supporting
Clients in
25 Languages
(With Sentiment)
Selected as
Red Herring
Global Top 100
Winner & recognized
by Media
Momentum
170 Employees
Rapidly Growing
Client Base
Global Presence
New York | Chicago | Brighton | Berlin
6. Brandwatch Channels/ What is it?
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A new feature set within Brandwatch to help brands and agencies conduct
more in-depth analysis of their owned social media assets
Available now
In Beta
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Admin Posts New Posts New Comments
Facebook Summary
7. Brandwatch Channels/ What challenges does it solve?
7
• Frustration and inefficiencies
of using multiple tools to analyze branded
social sites
• Lacking analysis capabilities
available with in-platform sites
• A need for brands to understand the
relationship between owned and earned
media results
© 2013 Brandwatch | www.brandwatch.com
Owned media
A communication channel that your
brand controls (i.e. your Facebook
page, Twitter account, etc)
Earned media
Brand mentions posted by others who
are not paid by or members of your
organization (i.e. WOM, publicity in
news media, product reviews, etc)
8. Brandwatch Channels/ What does it deliver?
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Competitive Benchmarking
Map your owned social network results
against competitors
Flexible Top Line Metrics
Chart key trends and insights, and segment data
by user and content type
9. Brandwatch Channels/ What does it deliver?
9© 2013 Brandwatch | www.brandwatch.com
Influencer Identification
Identify the most engaged, active members on
your community and those of your competitors
Content Evaluation
In-depth understanding of the topics of
conversation within an owned community
10. Brandwatch Channels/ What does it deliver?
10© 2013 Brandwatch | www.brandwatch.com
Owned vs. Earned Comparisons
Side-by-side charting of your owned media posts and earned mentions,
to understand the impact of social media activities to online visibility
11. Brandwatch Channels/ Key benefits & use cases
11
Channels is particularly beneficial to community, campaign and
brand managers who want to:
• Drive market leadership
Understand the opportunities between your owned social media & competitors
• Assess content effectiveness
Apply learned knowledge to future campaigns
• Drive membership retention and advocacy
Identify the most engaged and impactful fans to nurture
• Increase brand growth and visibility
Learn and apply your social marketing strategy and tactics in concert with earned
media mentions and results
© 2013 Brandwatch | www.brandwatch.com
12. Time for a Demo/ Let’s see it in action…
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14. Thank You!
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@brandwatch
www.brandwatch.comw.
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