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Masterclass Presentation
Quick Reporting | Workshop
KELLY AUTENRIETH & NICOLE WALSH/ TRAINERS
Intros
Kelly Autenrieth
Team Lead,
User Adoption
New York
BRANDWATCH.COM
Nicole Walsh
Technical Trainer,
User Adoption
New York
Hello from the other side
NOW YOU KNOW | #NYKCONF
BRANDWATCH.COM
• Name
• Company
• Team
• Where you’re from
• What are you most excited about at NYK Conference?
Agenda
In Today’s Session…
NOW YOU KNOW | #NYKCONF
BRANDWATCH.COM
Goals
• Generate insights on the fly for
your C-Suite
• Create a template for future
quick reporting requests
• Win a prize for staying under
time!
Agenda
• Introduce the Scenario
• Create a Query in under 10 minutes
• Customize a blank Dashboard to show
WHO, WHAT, WHEN, WHERE in under
15 minutes
Login Info
NOW YOU KNOW | #NYKCONF
BRANDWATCH.COM
• Login | to app.brandwatch.com
• Username | Look to your handout for your login
us_training#@brandwatch.com [#38-46]
(e.g., us_training38@brandwatch.com)
• Password| nyk2016
• Project| [NYK] Quick Reporting
Scenario
NOW YOU KNOW | #NYKCONF
BRANDWATCH.COM
• You work for Qdoba Mexican Eats
• The Chief Strategy Officer comes by your desk and wants an update on
Chipotle and the E. coli conversation
• She wants to a snapshot report delivered in the next hour, knowing
about…
Scenario
NOW YOU KNOW | #NYKCONF
BRANDWATCH.COM
• What’s the volume of this conversation during April 1 - 30?
• Who are the top 30 Tweeters talking, measured by volume?
• What are the top 30 news outlets talking about this,
measured by volume?
• What’s the volume of negative sentiment?
• What are the trending topics?
Ready?
Go!
Query Writing | 10 minutes
NOW YOU KNOW | #NYKCONF
BRANDWATCH.COM
• Write a new Query to target
Chipotle conversation in the
context of the illness
• Challenge! Exclude
Chipotle’s owned Tweets
and Retweets of Chipotle
Make the context keywords specific
to the news, e.g. –
• Illness
• Sick
• E. Coli
[Query]
Time’s Up!
Dashboard Insights | 15 minutes
NOW YOU KNOW | #NYKCONF
BRANDWATCH.COM
Challenge! You must use a
blank Dashboard template!
• Create a New blank
Dashboard using your
Query
• What Components and
Filters will you use to
answer her questions?
For April 1 – 30, 2016
What’s the volume of conversation?
Who are the top 30 Tweeters talking, measured by
volume?
What are the top 30 news outlets talking about
this, measured by volume?
What’s the volume of negative sentiment?
What are the trending topics?
[Dashboard]
Time’s Up!
Scenario Part 2 | 10 Minutes
NOW YOU KNOW | #NYKCONF
BRANDWATCH.COM
The CSO is so impressed, she wants to know more!
For April 1 – 30, 2016
What were the top 5 topics on Twitter?
What were the top 5 topics on News sites?
What day had the highest volume and what topics
were driving it?
[Dashboard]
Time’s Up!
Prizes!
[NYK]
Thank you

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Quick Reporting - Kelly Autenrieth & Nicole Walsh

  • 1. Masterclass Presentation Quick Reporting | Workshop KELLY AUTENRIETH & NICOLE WALSH/ TRAINERS
  • 3. Kelly Autenrieth Team Lead, User Adoption New York BRANDWATCH.COM Nicole Walsh Technical Trainer, User Adoption New York
  • 4. Hello from the other side NOW YOU KNOW | #NYKCONF BRANDWATCH.COM • Name • Company • Team • Where you’re from • What are you most excited about at NYK Conference?
  • 6. In Today’s Session… NOW YOU KNOW | #NYKCONF BRANDWATCH.COM Goals • Generate insights on the fly for your C-Suite • Create a template for future quick reporting requests • Win a prize for staying under time! Agenda • Introduce the Scenario • Create a Query in under 10 minutes • Customize a blank Dashboard to show WHO, WHAT, WHEN, WHERE in under 15 minutes
  • 7. Login Info NOW YOU KNOW | #NYKCONF BRANDWATCH.COM • Login | to app.brandwatch.com • Username | Look to your handout for your login us_training#@brandwatch.com [#38-46] (e.g., us_training38@brandwatch.com) • Password| nyk2016 • Project| [NYK] Quick Reporting
  • 8. Scenario NOW YOU KNOW | #NYKCONF BRANDWATCH.COM • You work for Qdoba Mexican Eats • The Chief Strategy Officer comes by your desk and wants an update on Chipotle and the E. coli conversation • She wants to a snapshot report delivered in the next hour, knowing about…
  • 9. Scenario NOW YOU KNOW | #NYKCONF BRANDWATCH.COM • What’s the volume of this conversation during April 1 - 30? • Who are the top 30 Tweeters talking, measured by volume? • What are the top 30 news outlets talking about this, measured by volume? • What’s the volume of negative sentiment? • What are the trending topics?
  • 11. Query Writing | 10 minutes NOW YOU KNOW | #NYKCONF BRANDWATCH.COM • Write a new Query to target Chipotle conversation in the context of the illness • Challenge! Exclude Chipotle’s owned Tweets and Retweets of Chipotle Make the context keywords specific to the news, e.g. – • Illness • Sick • E. Coli
  • 13. Dashboard Insights | 15 minutes NOW YOU KNOW | #NYKCONF BRANDWATCH.COM Challenge! You must use a blank Dashboard template! • Create a New blank Dashboard using your Query • What Components and Filters will you use to answer her questions? For April 1 – 30, 2016 What’s the volume of conversation? Who are the top 30 Tweeters talking, measured by volume? What are the top 30 news outlets talking about this, measured by volume? What’s the volume of negative sentiment? What are the trending topics?
  • 15. Scenario Part 2 | 10 Minutes NOW YOU KNOW | #NYKCONF BRANDWATCH.COM The CSO is so impressed, she wants to know more! For April 1 – 30, 2016 What were the top 5 topics on Twitter? What were the top 5 topics on News sites? What day had the highest volume and what topics were driving it?