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BRANDZ
FRIENDZ
ONDIGITAL
LOVE
Thursday, May 23, 2013
156 Facebook apps in 2012, over 350 overall
App. 1 600 000 users in our apps
App. 2 870 000 fans in analysed FB Pages
Managing app. 1 000 000 USD in FB Ads
2 gamification systems implemented in last 6 months,
4 en routeBRANDZ
FRIENDZ
Thursday, May 23, 2013
GREED
EMOTIONS
BEHINDABUY
1
2
3
4
5
6
"If I make a decision now, I will be rewarded."
FEAR
ALTRUISM
ENVY
"Late decision will helpy my competition win."
“Now or I lose.”
“My purchase will cause good/help someone.”
PRIDE
SHAME
"If I make a decision now, I will look smart."
"If I don't make a decision now, I will look stupid."
*Suggested,
among others, by
Geoffrey James
(@sales_source)
Thursday, May 23, 2013
EMOTIONSIN
DIGITAL-
CONCLUSION
Thursday, May 23, 2013
EMOTIONSIN
DIGITAL-
CONCLUSION
WE NEED TO ADD EMOTIONAL ASPECT INTO
DIGITAL ADVERTISING1
Thursday, May 23, 2013
EMOTIONSIN
DIGITAL-
CONCLUSION
WE NEED TO ADD EMOTIONAL ASPECT INTO
DIGITAL ADVERTISING1
2 WE ARE NOT ABLE TO DO IT (YET)
Thursday, May 23, 2013
EMOTIONSIN
DIGITAL-
CONCLUSION
WE NEED TO ADD EMOTIONAL ASPECT INTO
DIGITAL ADVERTISING1
2 WE ARE NOT ABLE TO DO IT (YET)
3 BUT WE THINK WE CAN, BECAUSE WE
CAN MEASURE:
Thursday, May 23, 2013
EMOTIONSIN
DIGITAL-
CONCLUSION
WE NEED TO ADD EMOTIONAL ASPECT INTO
DIGITAL ADVERTISING1
2 WE ARE NOT ABLE TO DO IT (YET)
3 BUT WE THINK WE CAN, BECAUSE WE
CAN MEASURE:
Thursday, May 23, 2013
ANDOTHER
CLICKABLE
MODERN
CONTENT-
RELATED
FEATURES
Thursday, May 23, 2013
THEHIGHEST
VALUEOF
DIGITAL
RESPONSEIS
WHENWE
DON’TGET
ANY
Thursday, May 23, 2013
Social Media (and mainly Facebook) are a unique
general source of user behavioral data.
Except...
The real emotions clearly transformed into a tengible
data marker.
EMOTIONS
BEHIND
DIGITAL
ACTIONS
Thursday, May 23, 2013
THELONELY
LOVESEEKERThursday, May 23, 2013
“SOCIAL
SIPS”
Shery Turkle* speaks about discrete sips of
conversation that are able to fill our need for
recognition, if piled in tens, hundreds or thousands.
We guess that sips are able to satisfy individuals as
well as organizations - as organizations are in fact
socially connected individuals.
Hence here might dwell the global desire of marketers
for Likes, Likes, Likes!
We simply strive for recognition…
We simply strive for love.
*Sherry Turkle is a
psychologist and
professor at M.I.T.
Thursday, May 23, 2013
STRIVINGFOR
LOVE Unfortunately, non-loved marks strive for love in an
environment that offers instant, brutal and easily
multiplying feedback.
Thursday, May 23, 2013
STRIVINGFOR
LOVE
Thursday, May 23, 2013
STRIVINGFOR
LOVE
Thursday, May 23, 2013
STRIVINGFOR
LOVE
Thursday, May 23, 2013
STRIVINGFOR
LOVE
Thursday, May 23, 2013
STRIVINGFOR
LOVE
Thursday, May 23, 2013
STRIVINGFOR
LOVE
Thursday, May 23, 2013
THELONELY
LOVESEEKER
LIKESA
PAGE...Thursday, May 23, 2013
There already are nice tools:
able to analyze semantic meaning of digital(ized) text,
such as Google Contextual advertising systems
TOOLS&
GADGETS
-
- or recognizing softwares - facial expression analysis,
eye-tracking tools, biosensors collecting data on skin
temperature and conductance (such as Adobe
systems or Affectiva Q Sensors)
Thursday, May 23, 2013
Microsoft’s patented emotional-driven advertising
solution performs based on:
TOOLS&
GADGETS
-
-
Monitoring a user's online activity for tone and
content.
Combing through a user's online history, such as
search queries, emails and instant messages, to check
tone.
Examining a user's facial expressions, speech
patterns, gestures and body movements, captured by
image or audio devices.
-*http://www.cbc.ca/news/
yourcommunity/2012/06/
microsoft-patent-tackles-
emotion-based-
advertising.html
Thursday, May 23, 2013
TOOLS&
GADGETS
Thursday, May 23, 2013
THESECRET
OFLIKE
Thursday, May 23, 2013
THESECRET
OFLIKE
{
"id": "584781745",
"name": "Jakub Svoboda",
"first_name": "Jakub",
"last_name": "Svoboda",
"link": "https://www.facebook.com/jakub.svoboda",
"username": "jakub.svoboda",
"gender": "male",
"locale": "en_US"
}
Thursday, May 23, 2013
THESECRET
OFLIKE
{
"id": "584781745",
"name": "Jakub Svoboda",
"first_name": "Jakub",
"last_name": "Svoboda",
"link": "https://www.facebook.com/jakub.svoboda",
"username": "jakub.svoboda",
"gender": "male",
"locale": "en_US"
}
Thursday, May 23, 2013
THESECRET
OFLIKE
{
"id": "584781745",
"name": "Jakub Svoboda",
"first_name": "Jakub",
"last_name": "Svoboda",
"link": "https://www.facebook.com/jakub.svoboda",
"username": "jakub.svoboda",
"gender": "male",
"locale": "en_US"
}
Thursday, May 23, 2013
THENIRVANA
STARTSWITH
PERMISSION
DIALOGUE
Thursday, May 23, 2013
LIKETRENDS
AREABLETO
REVEALALOT
OFSECRETS
ABOUTUS…
I.E.WEARE
STUPID Prediction accuracy for certain criteria (1=100 percent), From the
study "Private traits and attributes are predictable from digital
records of human behavior" by Kosinski et al. (the Epoch Times)
Thursday, May 23, 2013
LIKETRENDS
AREABLETO
REVEALALOT
OFSECRETS
ABOUTUS…
I.E.WEARE
STUPID Prediction accuracy for certain criteria (1=100 percent), From the
study "Private traits and attributes are predictable from digital
records of human behavior" by Kosinski et al. (the Epoch Times)
Thursday, May 23, 2013
WEMIS-
UNDERSTAND
THEREASON
OFLIKE
Study conducted by Lithium and the Chief Marketing Officer
Council, sample of 1300 respondents + 132 senior marketers
Thursday, May 23, 2013
Study conducted by Lithium and the Chief Marketing Officer
Council, sample of 1300 respondents + 132 senior marketers
Thursday, May 23, 2013
Study conducted by Lithium and the Chief Marketing Officer
Council, sample of 1300 respondents + 132 senior marketers
Thursday, May 23, 2013
Study conducted by Lithium and the Chief Marketing Officer
Council, sample of 1300 respondents + 132 senior marketers
Thursday, May 23, 2013
Study conducted by Lithium and the Chief Marketing Officer
Council, sample of 1300 respondents + 132 senior marketers
Thursday, May 23, 2013
Study conducted by Lithium and the Chief Marketing Officer
Council, sample of 1300 respondents + 132 senior marketers
Thursday, May 23, 2013
Study conducted by Lithium and the Chief Marketing Officer
Council, sample of 1300 respondents + 132 senior marketers
Thursday, May 23, 2013
Study conducted by Lithium and the Chief Marketing Officer
Council, sample of 1300 respondents + 132 senior marketers
Thursday, May 23, 2013
Study conducted by Lithium and the Chief Marketing Officer
Council, sample of 1300 respondents + 132 senior marketers
Thursday, May 23, 2013
Study conducted by Lithium and the Chief Marketing Officer
Council, sample of 1300 respondents + 132 senior marketers
Thursday, May 23, 2013
Study conducted by Lithium and the Chief Marketing Officer
Council, sample of 1300 respondents + 132 senior marketers
Thursday, May 23, 2013
Study conducted by Lithium and the Chief Marketing Officer
Council, sample of 1300 respondents + 132 senior marketers
Thursday, May 23, 2013
So it seems that fans are rather greedy bastards than
emotion driven “supporters”, aren’t they?
WEMIS-
UNDERSTAND
THEREASON
OFLIKE
Thursday, May 23, 2013
In the Q1of this year, on the sample of over 2,8 million
Facebook profiles “liking” analysed Pages generated
exactly:
3 288 411UnLikes
This is the number of Likes that were taken back.
BROKEN
RELATIONSHIP
Thursday, May 23, 2013
SAMPLE of
NEGATIVE
FEATURES
APP.130000
FANSPAGE,
Q1
Thursday, May 23, 2013
SAMPLE of
NEGATIVE
FEATURES
APP.130000
FANSPAGE,
Q1
-
Thursday, May 23, 2013
HIDE ALL CLICKS: 239 (217 UNIQUE)
SAMPLE of
NEGATIVE
FEATURES
APP.130000
FANSPAGE,
Q1
-
Thursday, May 23, 2013
HIDE ALL CLICKS: 239 (217 UNIQUE)
SAMPLE of
NEGATIVE
FEATURES
APP.130000
FANSPAGE,
Q1
-
- HIDE CLICKS: 1110 (897 UNIQUE)
Thursday, May 23, 2013
HIDE ALL CLICKS: 239 (217 UNIQUE)
SAMPLE of
NEGATIVE
FEATURES
APP.130000
FANSPAGE,
Q1
-
- HIDE CLICKS: 1110 (897 UNIQUE)
- REPORT SPAM CLICKS: 100 (77 UNIQUE)
Thursday, May 23, 2013
HIDE ALL CLICKS: 239 (217 UNIQUE)
SAMPLE of
NEGATIVE
FEATURES
APP.130000
FANSPAGE,
Q1
-
- HIDE CLICKS: 1110 (897 UNIQUE)
- REPORT SPAM CLICKS: 100 (77 UNIQUE)
- UNLIKE PAGE CLICKS 232 (208 UNIQUE)
Thursday, May 23, 2013
...thebestlongterm
businesses are
emotionsfirst,data
second. Jason Goldberg,
Founder & Chief Executive
Officer at Fab.
Thursday, May 23, 2013
HUMBLE
ADVICE
UNTIL YOU ARE ABLE TO MEASURE EMOTIONS,
MEASURE BUSINESS RESULTS.
Thursday, May 23, 2013
HUMBLE
ADVICE
If the number of comments under a post correlates
with the number of sold units positively, focus on
topics that generated comments.
Comment is your new like.
Thursday, May 23, 2013
DOWHATYOU
KNOW-
MEANINGFUL
BRANDED
MESSAGES
WITHCLEAR
AIMAND
BRAND
CONNECTION
Thursday, May 23, 2013
DOWHATYOU
KNOW-
MEANINGFUL
BRANDED
MESSAGES
WITHCLEAR
AIMAND
BRAND
CONNECTION
Thursday, May 23, 2013
DOWHATYOU
KNOW-
MEANINGFUL
BRANDED
MSEEGAES
WITHCLEAR
AIMAND
BRAND
CONNECTION
Thursday, May 23, 2013
DOWHATYOU
KNOW-
MEANINGFUL
BRANDED
MSEEGAES
WITHCLEAR
AIMAND
BRAND
CONNECTION
Thursday, May 23, 2013
DOWHATYOU
KNOW-
MEANINGFUL
BRANDED
MSEEGAES
WITHCLEAR
AIMAND
BRAND
CONNECTION
Thursday, May 23, 2013
DOWHATYOU
KNOW-
MEANINGFUL
BRANDED
MSEEGAES
WITHCLEAR
AIMAND
BRAND
CONNECTION
Thursday, May 23, 2013
DOWHATYOU
KNOW-
MEANINGFUL
BRANDED
MSEEGAES
WITHCLEAR
AIMAND
BRAND
CONNECTION
Thursday, May 23, 2013
DOWHATYOU
KNOW-
MEANINGFUL
BRANDED
MSEEGAES
WITHCLEAR
AIMAND
BRAND
CONNECTION
Thursday, May 23, 2013
Q&A
FACEBOOK.COM/BRANDZFRIENDZ
pavel.hacker@brandzfriendz.cz
@brandzfriendz
Thursday, May 23, 2013
PLEASE
FACEBOOK.COM/BRANDZFRIENDZ
pavel.hacker@brandzfriendz.cz
@brandzfriendz
Thursday, May 23, 2013
LIKE,
SHARE,
ADDTO
FAVORITES…
FACEBOOK.COM/BRANDZFRIENDZ
pavel.hacker@brandzfriendz.cz
@brandzfriendz
Thursday, May 23, 2013
OR... FACEBOOK.COM/BRANDZFRIENDZ
pavel.hacker@brandzfriendz.cz
@brandzfriendz
Thursday, May 23, 2013

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BF on Digitally tracked Emotions, PIAF, 2013