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 SOCIAL MEDIA & MARKETING
SOCIAL MEDIA & MARKETING: PART 1 ,[object Object]
WHAT IS SOCIAL MEDIA?
TRUTHS & MYTHS OF SOCIAL MEDIA
SOCIAL MEDIA USER BEHAVIOURS
SOCIAL MEDIA USERS REVIEW
VIDEO GAMERS
TEENS
TV ENTHUSIASTS
MOMS
SOCIAL NETWORKS
ADVERTISING ON SOCIAL NETWORKS,[object Object]
Customer gained extra power!
THREE SPHERES OF WEB STRATEGY For success, the long term planning of a website must balance each sphere
WEB 2.0 TOOLS ,[object Object]
Forums
Message Boards
E-mail marketing
Communities
Social Media
Messengers
Online video,[object Object]
WHAT IS SOCIAL MEDIA?
WHAT IS SOCIAL MEDIA? “SM is like teen sex.Everyone wants to do it, nobody knows how.  When it is finally done, there is surprise it is not better.”  Kaushick
WHAT IS SOCIAL MEDIA? “Truth is that: SM is the responsibility of the champions that demonstrate how it will benefit the company and the brand.” Brian Solis
TRUTHS OF SOCIAL MEDIA ,[object Object]
 59 % of brand marketers use SM  and this will  swell to 82 %  within 12 months *
% 81 of global internet users have used internet to research about a product ** % 25 of search results for worlds top 20 largest brands are links to UGC***
 62 % trusts corp. less than they did 1 year ago. 70 % of 20.000 people from 50 countries trusted consumer opinions ****
 Tripadvisor: 20 million reviews positive*e-marketer August 2009, **(PeW 2008), *** (Techrigy 2009), ****(edelman 2009)
MYTHS OF SOCIAL MEDIA ,[object Object]
SM is just for geeks
Nobody reads blogs
Nobody trusts a random blogger
People just complain online
It is free(resource, time, people?)*e-marketer August 2009, **(PeW 2008), *** (Techrigy 2009),  ****(edelman 2009)
SOCIAL MEDIA USERS    “If you want to really know the true behavior of the chimpanzee, you need to observe it in the wild.  And to get the best concept of the behavior of the chimpanzee, you need to become — or at least be accepted as — a chimpanzee.”                                                                     ChrisAbraham
SOCIAL MEDIA USERS BEHAVIOURS  ,[object Object]
Micro-blogging by SM tools causes decreasing the  growth rate of blog writing.IPA 2009 – Social Media Users Behaviours Research
SOCIAL MEDIA USERS  ,[object Object]
 Teens
 Moms
 TV EnthusiastsLotame Social Media Users Review 2009
SOCIAL MEDIA USERS PROFILE – VIDEO GAMERS ,[object Object]
Blogging was more likely an action of Video Gamers in social media.
30% more likely to be interested in technology related content
25% are more likely to be interested in Music over TV or Movie related content.,[object Object]
SOCIAL MEDIA USERS PROFILE – VIDEO GAMERS 30 % 25 % 20 % 15 % 10 % 5 % uploaders actions bloggers influencer actions

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