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by Znak, Inc.




Paywall or Not To Paywall:
Alternative Solutions

Feb 23rd 2012 – Paywall Strategies, London




All presented here materials, ideas and business concepts are confidential. They are the property of Znak, Inc.,
a Delaware corporation; and, they cannot be used, copied, distributed nor shared in any form and means
(the appropriate US and international laws apply). Znak it! Is a registered trademarks owned by Znak, Inc. The
Znak it! business idea and a micropayment solution are protected by the USA and international patent laws – New
US Provisional Application No. 61/046,623
                                                                                                                   1
2011 The Rise of the Paywall?

    “The metered wall is the coolest thing since
    the beginning of the WWW.”
                                                        Steve Brill
“The NYT paywall is working…
…it’s a dream.”
               Felix Salomon




                     Copyright (C) 2009 by Znak, Inc.                 2
2012 – Paywalls Revisited


The NY Times Paywall is
Stupid… Really Dumb
                              Greg Satell


                       “’a cartel of news’…
                       ’walled gardens’…”
                                                   Clay Shirky




                Copyright (C) 2009 by Znak, Inc.                 3
Lessons Learned

Paywalls can be:
   Expensive to start;                                  It took the NYT two years
    technologically challenging;                          and $25 to $45 Million to
    costly to run/market.                                 launch its „metered wall;‟

                                                         Additional $18 Million to
                                                          promote it in 2011 alone;

                                                         Given the 390,000 new
                                                          subscribers at the end of
                                                          2011 -- $110 to acquire
                                                          one subscription;

                                                         Loss of traffic and ad
                                                          revenue
                            Copyright (C) 2009 by Znak, Inc.                           4
Lessons Learned

Paywalls can be:
   Expensive to start;                                  Before paywall the NYT
    technologically challenging;                          traffic was about 39 - 41
    costly to run                                         Million uniques per month
                                                          (US traffic only);
   Require large scale;
    conversion rates slow down &                         Down 20% in Dec 2011;
    plateau; „silo effect;‟
                                                         With 390,000 subscribers
                                                          – 1% visitors signed up;

                                                         Subs growth slowed from
                                                          124% Q1 to 20% in Q4

                            Copyright (C) 2009 by Znak, Inc.                          5
Upside-down “Hockey Stick”



124%




       45%



                       20%




             Copyright (C) 2009 by Znak, Inc.   6 / 11
Lessons Learned

Paywalls can be:
   Expensive to start;                                  Long-term „blind‟
    technologically challenging;                          commitment with up-front
    costly to run                                         payment; no a la carte;

   Require large scale;                                 Substantial cost if multiple
    conversion rates slow down &                          sources/subs desired;
    plateau; „silo effect;‟
                                                         Registration (ID/PIN/cc
   „Walls,‟ after all – barriers to                      info) – can be lost/stolen;
    readers‟ access & engagement
                                                         50% apps have problems
                                                          recognizing sub ID/plans.

                            Copyright (C) 2009 by Znak, Inc.                             7
Lessons Learned

Paywalls can be:
   Expensive to start;                                    One-way „engagement‟;
    technologically challenging;
    costly to run
                                                           Readers as buyers -- You
                                                            pay, we deliver what WE
   Require large scale;                                    want, incl. “free” content;
    conversion rates slow down &
    plateau; „silo effect;‟
                                                           All or nothing;
   „Walls,‟ after all – barriers to
    readers‟ access & engagement                           Reliance on the most loyal
                                                            (local) readers; passers-by
                                                            (majority of all uniques) a
   Media/publisher-centric                                 second category?

                              Copyright (C) 2009 by Znak, Inc.                            8
Need Something Better




     Copyright (C) 2009 by Znak, Inc.   9
Alternative to Paywall




      Copyright (C) 2009 by Znak, Inc.   10
What is it? For whom?

                    Znak it! – an integrated premium
                    content curation and monetization
Content Providers                platform

       Znak it! – a frictionless, safe and
        private way to access premium
               content as-you-go                            Web Users



                      Znak it! – a direct-to-user
Marketers &         promotion channel and market
Advertisers                 research tool


                         Copyright (C) 2009 by Znak, Inc.               11
A Win-Win-and-Win Solution

                                                                        Web users can buy Znaks
                                                                        (credits), using all types of
                                                                        transactions available online,
                                                                        i.e. credit cards, PayPal, bank
                                                                        transfer, etc.
                                                                        Or, they can earn Znaks and
                                                                        thus fund their Znaccounts
                                                                        through Marketers‟ programs


                                                                    Marketers – the
                                                                    Third Winner
                                                                        “Free” or ad-sponsored
                                                                        Znaks earned in exchange
                                                                        for a clickthrough (CTR) or an
1 Znak = $0.01 or an                                                    action (CTA), e.g. answer to
equivalent in other currencies                                          a mini-survey/market poll;
                                                                        opt-in advertising, etc) or by
                                                                        reading product content paid
                                                                        for by a marketer
                                 Copyright (C) 2009 by Znak, Inc.                                    12
Business Model Options & Benefits
    Paywalls                    vs.                 Paygates such as Znak it!
                                        SaaS -- no set up and system maintenance
   Expensive, low ROI;                  costs; up to 94% return;

   Require large scale;                Also for the “long tail;” truly World Wide;
    divide users into
    categories                          Technology- and portal-agnostic;

                                        Flexible, a la carte, on-demand access;
   Create „silo effect;‟
                                        Supports different payment methods, incl.
   Closed, rigid, might                 donations and ad-sponsored access;
    cannibalize other
    sources of revenue;                 User-centric, payment as social engagement,
                                         content sharing & recommendations;
   Media/publisher-centric ,           Private, intrinsically safe; can be used for
    not engaging                         anonymous access – without registration;
                                         frictionless


                                      Copyright (C) 2009 by Znak, Inc.                  13
Znak it! Market Niche
                        120%
                                               Znak it! Payment Niche
                                                    Cost of Znak it! as compared to
                        100%
                                       102.90%      PayPal charges
Percentage Commission




                                                                                                     Znak it!

                        80%                                                                          PayPal
                                                                                                     Regular
                                                                                                     PayPal
                        60%                                                                          Micropayments

                                                52.90%

                        40%

                                                                           27.90%
                        20%             21.67%
                                                                                                         17.90%
                                                                               8.85%
                                       6.00%                                                                           5.40%
                                                                                                    3.90%
                         0%
                               $0.3     $0.6     $0.9           $1.2          $1.5         $1.8   $2.5      $5.0     $20.0

                                                   Transaction value

                                                        Copyright (C) 2009 by Znak, Inc.                                       14
An Example – Online Magazine

Znak it! icons embedded into an
online version of a magazine to
indicate some extra content
(pics) available for a fee or a
feature piece with a free lead




Ten more Pictures of Polanski available
through Znak it




                                                                             Source: MaleMen Magazine. Poland

                                          Copyright (C) 2009 by Znak, Inc.                                      15
An Example – Online Newspaper

                                                           Examples of Znak it! embeddable links
                                                           and widgets – as payment gateways

                                                           Customizable shapes

                                                           Easy, copy-and-paste insertion of Znak
                                                           it generated codes by Publishers




For the User: two clicks with the mouse
to get access to and pay for selected
content. Payment authorization and fund
transfers done by the system in real time,
SSL-encrypted

                                  Copyright (C) 2009 by Znak, Inc.                                  16
Frictionless Instant Access to Content
                                            Two mouse-clicks access
                                            and authorized payment;

                                            No delays, no need to
                                            leave content page or
                                            enter any codes, PINs




         Copyright (C) 2009 by Znak, Inc.                             17
Samples of Successful Application

Znak it! was first presented during the 2008 Web 2.0 Expo in San Francisco.
Until 2011, it was used mainly to monetize music and gamming sites.

In April 2011, we developed a new version – won the Florin Award for the most
innovative online transaction service (EPCA, Amsterdam)

The current platform was launched in August 2011 (private beta) – 320 content
providers and nearly 100,000 users have since registered.


Now, we run several pilot projects with major content publishers, incl.:
    two regional news/magazine publishers (C. America, E. Europe)
    a photo sharing and media site, similar to Flicker (USA)
    an online music service (USA, Europe)
    producer of video content: sports, fashion & entertainment (global)




                                Copyright (C) 2009 by Znak, Inc.                18
Pilot Cumulative Results

Based on the first month of each of the 5 pilots (Nov 2011 – Jan 2012)


                                                                          Price/piece in
            Pieces of content                                  No
                                                                              Znaks
Video clip (sports)                                                  15                 199
Music file (MP3 download)                                            90                  99
Article bundled w/photos                                             60                  49
Single article, free lead                                            30                  39
Crossword puzzle                                                     30                  25
Photos                                                              120                  10
                            Total/average                           345                  52
                                                                            1 Znak = $0.01




                                Copyright (C) 2009 by Znak, Inc.                              19
Pilot Cumulative Results


                                          Price/piece in
            Pieces of content                            Qualified Clicks   Clicks/piece
                                              Znaks
Video clip (sports)                    15           199     678      18.0%             45
Music file (MP3 download)              90            99   1,297 34.4%                  14
Article bundled w/photos               60            49     465      12.3%               8
Single article, free lead              30            39     397      10.5%             13
Crossword puzzle                       30            25     169        4.5%              6
Photos                                120            10     761      20.2%               6
                  Total/average       345            52   3,767       100%             11


„Qualified clicks‟ equals content purchases – 3,767 out of 45,939 visits, or 8.2%.

Assuming quality/user interest, etc., are all equal, then music is most popular overall;
however, sport video clips get the most clicks per unit.



                                      Copyright (C) 2009 by Znak, Inc.                     20
Pilot Cumulative Results


                                                                                              Revenue/
                                   Price/piece Qualified                   Revenue
      Pieces of content                                                                         piece
                                     in Znaks   Clicks                     in Znaks
                                                                                               in Znaks
Video clips (sports)          15            199                 678        134,922    43.0%         8,995
Music file (MP3 download)     90             99               1,297        128,403    41.0%         1,427
Article bundled w/photos      60             49                 465         22,785     7.3%           380
Single article, free lead     30             39                 397         15,483     4.9%           516
Crossword puzzle              30             25                 169          4,225     1.3%           141
Photos                       120             10                 761          7,610     2.4%            63
            Total/average    345              52              3,767        313,428    100%            908

The average is nearly 91 US cents per piece of content, and 83 US cents per user action.

We noted 1,281 unique users – each spending $2.45/mp during the pilot (auxiliary data)




                                        Copyright (C) 2009 by Znak, Inc.                                  21
2012 The Year of the Dime & Nickel?

“As the economy sputters along, look for sites helping you sell
almost anything you can imagine and making you a “fortune”–
one micro payment at a time.”
                                                            Lance Ulanoff, Mashable




                         Copyright (C) 2009 by Znak, Inc.                             22
Thank you
  Greg Golebiewski
  ggolebiewski@znak-it.com



  Znak, Inc ,
  Sunnyvale CA, USA
  Warsaw, Poland



  Copyrights © 2011 by Znak Inc   23

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Znak it

  • 1. by Znak, Inc. Paywall or Not To Paywall: Alternative Solutions Feb 23rd 2012 – Paywall Strategies, London All presented here materials, ideas and business concepts are confidential. They are the property of Znak, Inc., a Delaware corporation; and, they cannot be used, copied, distributed nor shared in any form and means (the appropriate US and international laws apply). Znak it! Is a registered trademarks owned by Znak, Inc. The Znak it! business idea and a micropayment solution are protected by the USA and international patent laws – New US Provisional Application No. 61/046,623 1
  • 2. 2011 The Rise of the Paywall? “The metered wall is the coolest thing since the beginning of the WWW.” Steve Brill “The NYT paywall is working… …it’s a dream.” Felix Salomon Copyright (C) 2009 by Znak, Inc. 2
  • 3. 2012 – Paywalls Revisited The NY Times Paywall is Stupid… Really Dumb Greg Satell “’a cartel of news’… ’walled gardens’…” Clay Shirky Copyright (C) 2009 by Znak, Inc. 3
  • 4. Lessons Learned Paywalls can be:  Expensive to start;  It took the NYT two years technologically challenging; and $25 to $45 Million to costly to run/market. launch its „metered wall;‟  Additional $18 Million to promote it in 2011 alone;  Given the 390,000 new subscribers at the end of 2011 -- $110 to acquire one subscription;  Loss of traffic and ad revenue Copyright (C) 2009 by Znak, Inc. 4
  • 5. Lessons Learned Paywalls can be:  Expensive to start;  Before paywall the NYT technologically challenging; traffic was about 39 - 41 costly to run Million uniques per month (US traffic only);  Require large scale; conversion rates slow down &  Down 20% in Dec 2011; plateau; „silo effect;‟  With 390,000 subscribers – 1% visitors signed up;  Subs growth slowed from 124% Q1 to 20% in Q4 Copyright (C) 2009 by Znak, Inc. 5
  • 6. Upside-down “Hockey Stick” 124% 45% 20% Copyright (C) 2009 by Znak, Inc. 6 / 11
  • 7. Lessons Learned Paywalls can be:  Expensive to start;  Long-term „blind‟ technologically challenging; commitment with up-front costly to run payment; no a la carte;  Require large scale;  Substantial cost if multiple conversion rates slow down & sources/subs desired; plateau; „silo effect;‟  Registration (ID/PIN/cc  „Walls,‟ after all – barriers to info) – can be lost/stolen; readers‟ access & engagement  50% apps have problems recognizing sub ID/plans. Copyright (C) 2009 by Znak, Inc. 7
  • 8. Lessons Learned Paywalls can be:  Expensive to start;  One-way „engagement‟; technologically challenging; costly to run  Readers as buyers -- You pay, we deliver what WE  Require large scale; want, incl. “free” content; conversion rates slow down & plateau; „silo effect;‟  All or nothing;  „Walls,‟ after all – barriers to readers‟ access & engagement  Reliance on the most loyal (local) readers; passers-by (majority of all uniques) a  Media/publisher-centric second category? Copyright (C) 2009 by Znak, Inc. 8
  • 9. Need Something Better Copyright (C) 2009 by Znak, Inc. 9
  • 10. Alternative to Paywall Copyright (C) 2009 by Znak, Inc. 10
  • 11. What is it? For whom? Znak it! – an integrated premium content curation and monetization Content Providers platform Znak it! – a frictionless, safe and private way to access premium content as-you-go Web Users Znak it! – a direct-to-user Marketers & promotion channel and market Advertisers research tool Copyright (C) 2009 by Znak, Inc. 11
  • 12. A Win-Win-and-Win Solution Web users can buy Znaks (credits), using all types of transactions available online, i.e. credit cards, PayPal, bank transfer, etc. Or, they can earn Znaks and thus fund their Znaccounts through Marketers‟ programs Marketers – the Third Winner “Free” or ad-sponsored Znaks earned in exchange for a clickthrough (CTR) or an 1 Znak = $0.01 or an action (CTA), e.g. answer to equivalent in other currencies a mini-survey/market poll; opt-in advertising, etc) or by reading product content paid for by a marketer Copyright (C) 2009 by Znak, Inc. 12
  • 13. Business Model Options & Benefits Paywalls vs. Paygates such as Znak it!  SaaS -- no set up and system maintenance  Expensive, low ROI; costs; up to 94% return;  Require large scale;  Also for the “long tail;” truly World Wide; divide users into categories  Technology- and portal-agnostic;  Flexible, a la carte, on-demand access;  Create „silo effect;‟  Supports different payment methods, incl.  Closed, rigid, might donations and ad-sponsored access; cannibalize other sources of revenue;  User-centric, payment as social engagement, content sharing & recommendations;  Media/publisher-centric ,  Private, intrinsically safe; can be used for not engaging anonymous access – without registration; frictionless Copyright (C) 2009 by Znak, Inc. 13
  • 14. Znak it! Market Niche 120% Znak it! Payment Niche Cost of Znak it! as compared to 100% 102.90% PayPal charges Percentage Commission Znak it! 80% PayPal Regular PayPal 60% Micropayments 52.90% 40% 27.90% 20% 21.67% 17.90% 8.85% 6.00% 5.40% 3.90% 0% $0.3 $0.6 $0.9 $1.2 $1.5 $1.8 $2.5 $5.0 $20.0 Transaction value Copyright (C) 2009 by Znak, Inc. 14
  • 15. An Example – Online Magazine Znak it! icons embedded into an online version of a magazine to indicate some extra content (pics) available for a fee or a feature piece with a free lead Ten more Pictures of Polanski available through Znak it Source: MaleMen Magazine. Poland Copyright (C) 2009 by Znak, Inc. 15
  • 16. An Example – Online Newspaper Examples of Znak it! embeddable links and widgets – as payment gateways Customizable shapes Easy, copy-and-paste insertion of Znak it generated codes by Publishers For the User: two clicks with the mouse to get access to and pay for selected content. Payment authorization and fund transfers done by the system in real time, SSL-encrypted Copyright (C) 2009 by Znak, Inc. 16
  • 17. Frictionless Instant Access to Content Two mouse-clicks access and authorized payment; No delays, no need to leave content page or enter any codes, PINs Copyright (C) 2009 by Znak, Inc. 17
  • 18. Samples of Successful Application Znak it! was first presented during the 2008 Web 2.0 Expo in San Francisco. Until 2011, it was used mainly to monetize music and gamming sites. In April 2011, we developed a new version – won the Florin Award for the most innovative online transaction service (EPCA, Amsterdam) The current platform was launched in August 2011 (private beta) – 320 content providers and nearly 100,000 users have since registered. Now, we run several pilot projects with major content publishers, incl.:  two regional news/magazine publishers (C. America, E. Europe)  a photo sharing and media site, similar to Flicker (USA)  an online music service (USA, Europe)  producer of video content: sports, fashion & entertainment (global) Copyright (C) 2009 by Znak, Inc. 18
  • 19. Pilot Cumulative Results Based on the first month of each of the 5 pilots (Nov 2011 – Jan 2012) Price/piece in Pieces of content No Znaks Video clip (sports) 15 199 Music file (MP3 download) 90 99 Article bundled w/photos 60 49 Single article, free lead 30 39 Crossword puzzle 30 25 Photos 120 10 Total/average 345 52 1 Znak = $0.01 Copyright (C) 2009 by Znak, Inc. 19
  • 20. Pilot Cumulative Results Price/piece in Pieces of content Qualified Clicks Clicks/piece Znaks Video clip (sports) 15 199 678 18.0% 45 Music file (MP3 download) 90 99 1,297 34.4% 14 Article bundled w/photos 60 49 465 12.3% 8 Single article, free lead 30 39 397 10.5% 13 Crossword puzzle 30 25 169 4.5% 6 Photos 120 10 761 20.2% 6 Total/average 345 52 3,767 100% 11 „Qualified clicks‟ equals content purchases – 3,767 out of 45,939 visits, or 8.2%. Assuming quality/user interest, etc., are all equal, then music is most popular overall; however, sport video clips get the most clicks per unit. Copyright (C) 2009 by Znak, Inc. 20
  • 21. Pilot Cumulative Results Revenue/ Price/piece Qualified Revenue Pieces of content piece in Znaks Clicks in Znaks in Znaks Video clips (sports) 15 199 678 134,922 43.0% 8,995 Music file (MP3 download) 90 99 1,297 128,403 41.0% 1,427 Article bundled w/photos 60 49 465 22,785 7.3% 380 Single article, free lead 30 39 397 15,483 4.9% 516 Crossword puzzle 30 25 169 4,225 1.3% 141 Photos 120 10 761 7,610 2.4% 63 Total/average 345 52 3,767 313,428 100% 908 The average is nearly 91 US cents per piece of content, and 83 US cents per user action. We noted 1,281 unique users – each spending $2.45/mp during the pilot (auxiliary data) Copyright (C) 2009 by Znak, Inc. 21
  • 22. 2012 The Year of the Dime & Nickel? “As the economy sputters along, look for sites helping you sell almost anything you can imagine and making you a “fortune”– one micro payment at a time.” Lance Ulanoff, Mashable Copyright (C) 2009 by Znak, Inc. 22
  • 23. Thank you Greg Golebiewski ggolebiewski@znak-it.com Znak, Inc , Sunnyvale CA, USA Warsaw, Poland Copyrights © 2011 by Znak Inc 23