SlideShare une entreprise Scribd logo
1  sur  30
New in Telephony Office-Linx8.0
New Voice Features ,[object Object]
Alternate ID
Call Control from External Number/Device (Cell or Home Phone)
Call Handoff (Transfer Call between devices)
Customized Envelope Information
Speech Commands
Voice Verification,[object Object]
New Application Features Automated Database Maintenance G-Mail, Lotus Domino and MS Exchange Calendar Synchronization Microsoft OCS Support Web based Administrator interface
Voice Feature Details Descriptions and Configuration
Telephone Meeting and Appointment Management Allows users to accept or decline meeting requests created in Outlook or G-mail over the phone or via WebClient.  When a user checks their messages, it will show this message as a meeting request.  On the phone, a new number of Meeting Requests is played.	Ex. “You have 3 new voice messages, 2 new 	meeting requests” Meetings can be accepted over the phone and UC Location set for the duration such as “In Meeting and Unavailable”  ,[object Object]
Requires MS Exchange or Google G-mail synchronization configured,[object Object]
Alternate ID Allows single mailbox to support additional number IDs (employee number, etc.) Messages to alternate ID appear in main mailbox Configured by Administrator in Mailbox Properties  Addresses  Alternate ID checkbox for new or existing number
Enhanced Call Control (External) Empowers users to have call control while using an external number from home or mobile device Extend desk phone functionality and capabilities such as placing calls on hold and transfers to internal office extension numbers for mobile users. Enabled in Admin under Feature Group  Transfer Options  Enhanced Call ControlEx. John’s location is set to an external 	number with call control enabled, when he 	receives a call via TOL he can press ** on 	his phone and hear a list of call control 	functions  ‘Ding’ sound upon answering to indicate Enhanced Call Control is available, press ** in call to use
Enhanced Call Control (Handoff) Call Handoff allows seamless transfer of a current ongoing phone call at your desk to another device (e.g. cell phone, another station, etc.) without any interruption Enabled in Admin, Feature Group  Transfer Options  Enchanced Call Control Controlled via UC Client Manager ‘Handoff’ button
Customized Envelope Information The Envelope Information TUI setting can determine how much information is heard for the time/date stamp on a messageduring playback. Fields that can be optionally heard include: Message From, Received Time, Recipients, and Special tags (Private, Certified, Urgent). Configured in Admin under Customized TUI in Message Playback and Envelope Information menu items
Speech Commands 1 2 3 4 5 6 7 8 9 # 0 * Speech Commands enables complete hands free navigation of voicemail and mailbox options ,[object Object]
Ideal for scenarios where hands-free requirements or laws are present
Enabled in Admin under Feature Group  Speech Options  Speech Commands,[object Object]
Client Application Feature Details
Google Desktop Gadget and Google Talk Plug-in Google Desktop gadget provides UC location, Call Control and LanTalk features ,[object Object],[object Object]
Salesforce.com Support and Integration Integrated dialer and contact display within Salesforce CRM interface ‘Click to dial’ from Salesforce contacts and customer listings
UC Client Manager 8.0 New look and feel while consistent to not alienate users Cross platform support (Windows & Mac OSX) Improved plug-in model for 3rd party application integrations Improved call management and call feature additions
UC Client Manager Web Edition Provides UC Client functionality from anywhere LanTalk, Call Control, Presence Management, Directory and Workgroup management, Message notification May be integrated into any Web Interface
8.0 UC Mobile Clients Platform features
Apple iPhone Available to download on the Apple App Store (free) Utilizes iPhone touch capabilities and location services Provides location and presence management, UC dialing, and chat (LanTalk) features
Google Android Available to download on the Google Market (free) Utilizes Android touch capabilities, notification bars and voice services Provides location and presence management, UC dialing, and chat (LanTalk) features
RIM Blackberry Available on the Blackberry App World Provides location and presence management, UC dialing, and chat (LanTalk) features
Application Feature Details Descriptions and Configuration

Contenu connexe

En vedette

E Learning Teamwork
E Learning TeamworkE Learning Teamwork
E Learning Teamworku9535032
 
Web Business Models
Web Business ModelsWeb Business Models
Web Business ModelsFabio Cujino
 
Caroline A Arizona
Caroline A ArizonaCaroline A Arizona
Caroline A Arizonaguest924239
 
Well Choices Smart Goal 2009
Well Choices Smart Goal 2009Well Choices Smart Goal 2009
Well Choices Smart Goal 2009kortneyn11
 
Design State - EPDM to AGILE
Design State - EPDM to AGILEDesign State - EPDM to AGILE
Design State - EPDM to AGILEZero Wait-State
 
How to Become a Thought Leader in Your Niche
How to Become a Thought Leader in Your NicheHow to Become a Thought Leader in Your Niche
How to Become a Thought Leader in Your NicheLeslie Samuel
 

En vedette (9)

E Learning Teamwork
E Learning TeamworkE Learning Teamwork
E Learning Teamwork
 
Web Business Models
Web Business ModelsWeb Business Models
Web Business Models
 
Edp111c z2-001
Edp111c z2-001Edp111c z2-001
Edp111c z2-001
 
DOMr
DOMr DOMr
DOMr
 
Wave Workshop
Wave WorkshopWave Workshop
Wave Workshop
 
Caroline A Arizona
Caroline A ArizonaCaroline A Arizona
Caroline A Arizona
 
Well Choices Smart Goal 2009
Well Choices Smart Goal 2009Well Choices Smart Goal 2009
Well Choices Smart Goal 2009
 
Design State - EPDM to AGILE
Design State - EPDM to AGILEDesign State - EPDM to AGILE
Design State - EPDM to AGILE
 
How to Become a Thought Leader in Your Niche
How to Become a Thought Leader in Your NicheHow to Become a Thought Leader in Your Niche
How to Become a Thought Leader in Your Niche
 

Similaire à TOL 8.0 New Features (revised)

Crexendo's Cloud Communications Platform
Crexendo's Cloud Communications PlatformCrexendo's Cloud Communications Platform
Crexendo's Cloud Communications PlatformDoug Gaylor
 
Crexendo's Cloud Communications Platform
Crexendo's Cloud Communications Platform Crexendo's Cloud Communications Platform
Crexendo's Cloud Communications Platform Doug Gaylor
 
UC for Cloud Apps
UC for Cloud AppsUC for Cloud Apps
UC for Cloud Appsesnatech
 
Why nimans... why ericsson lg cloud october 2021
Why nimans... why ericsson lg cloud october 2021Why nimans... why ericsson lg cloud october 2021
Why nimans... why ericsson lg cloud october 2021John McKindland
 
Advantage2000ucs-Profile
Advantage2000ucs-ProfileAdvantage2000ucs-Profile
Advantage2000ucs-ProfileAizaz Alam
 
Avaya IP Office Presentation - Updated!
Avaya IP Office Presentation - Updated!Avaya IP Office Presentation - Updated!
Avaya IP Office Presentation - Updated!pilihpk
 
What's New in Teams Calling, Meetings and Devices March 2024
What's New in Teams Calling, Meetings and Devices March 2024What's New in Teams Calling, Meetings and Devices March 2024
What's New in Teams Calling, Meetings and Devices March 2024Stephanie Beckett
 
Avaya Best Practices In Communications Mobility
Avaya   Best Practices In Communications MobilityAvaya   Best Practices In Communications Mobility
Avaya Best Practices In Communications Mobilityhypknight
 
DC Working Group meeting 2
DC Working Group meeting 2DC Working Group meeting 2
DC Working Group meeting 2UCUOM
 
Uc Productivity V3
Uc Productivity V3Uc Productivity V3
Uc Productivity V3korry11
 
Affordable Communications Mobility Solutions with multichannel cellular gateway
Affordable Communications Mobility Solutions with multichannel cellular gatewayAffordable Communications Mobility Solutions with multichannel cellular gateway
Affordable Communications Mobility Solutions with multichannel cellular gatewayusnetserve
 
OCS Introduction for Learning Gateway Conference 2009
OCS Introduction for Learning Gateway Conference 2009OCS Introduction for Learning Gateway Conference 2009
OCS Introduction for Learning Gateway Conference 2009Nathan Winters
 
Nec Executive Knowledge Worker
Nec   Executive Knowledge WorkerNec   Executive Knowledge Worker
Nec Executive Knowledge Workerhypknight
 
Predictive Dialler Brochure
Predictive Dialler BrochurePredictive Dialler Brochure
Predictive Dialler Brochurebluetelecoms
 
Premium Hosted VoIP
Premium Hosted VoIPPremium Hosted VoIP
Premium Hosted VoIPNigelDeacon
 
Office suite uc-brochure-2016)
Office suite uc-brochure-2016)Office suite uc-brochure-2016)
Office suite uc-brochure-2016)Michael Romano
 
Comcast Business VoiceEdge Presentation 2014_call 1 786 558 4440
Comcast Business VoiceEdge Presentation 2014_call 1 786 558 4440Comcast Business VoiceEdge Presentation 2014_call 1 786 558 4440
Comcast Business VoiceEdge Presentation 2014_call 1 786 558 4440Miguel Spencer
 
Hsi Wave Product Overview
Hsi Wave Product OverviewHsi Wave Product Overview
Hsi Wave Product Overviewsjcoe70
 
KPN ÉÉN Hosted Telephony (Broadsoft) In the Netherlands by BTC Teleconsult
KPN ÉÉN Hosted Telephony (Broadsoft)  In the Netherlands by BTC Teleconsult KPN ÉÉN Hosted Telephony (Broadsoft)  In the Netherlands by BTC Teleconsult
KPN ÉÉN Hosted Telephony (Broadsoft) In the Netherlands by BTC Teleconsult Alexander Gorgiev
 

Similaire à TOL 8.0 New Features (revised) (20)

Crexendo's Cloud Communications Platform
Crexendo's Cloud Communications PlatformCrexendo's Cloud Communications Platform
Crexendo's Cloud Communications Platform
 
Crexendo's Cloud Communications Platform
Crexendo's Cloud Communications Platform Crexendo's Cloud Communications Platform
Crexendo's Cloud Communications Platform
 
UC for Cloud Apps
UC for Cloud AppsUC for Cloud Apps
UC for Cloud Apps
 
Why nimans... why ericsson lg cloud october 2021
Why nimans... why ericsson lg cloud october 2021Why nimans... why ericsson lg cloud october 2021
Why nimans... why ericsson lg cloud october 2021
 
Advantage2000ucs-Profile
Advantage2000ucs-ProfileAdvantage2000ucs-Profile
Advantage2000ucs-Profile
 
Avaya IP Office Presentation - Updated!
Avaya IP Office Presentation - Updated!Avaya IP Office Presentation - Updated!
Avaya IP Office Presentation - Updated!
 
Xelion Fact Sheet
Xelion Fact SheetXelion Fact Sheet
Xelion Fact Sheet
 
What's New in Teams Calling, Meetings and Devices March 2024
What's New in Teams Calling, Meetings and Devices March 2024What's New in Teams Calling, Meetings and Devices March 2024
What's New in Teams Calling, Meetings and Devices March 2024
 
Avaya Best Practices In Communications Mobility
Avaya   Best Practices In Communications MobilityAvaya   Best Practices In Communications Mobility
Avaya Best Practices In Communications Mobility
 
DC Working Group meeting 2
DC Working Group meeting 2DC Working Group meeting 2
DC Working Group meeting 2
 
Uc Productivity V3
Uc Productivity V3Uc Productivity V3
Uc Productivity V3
 
Affordable Communications Mobility Solutions with multichannel cellular gateway
Affordable Communications Mobility Solutions with multichannel cellular gatewayAffordable Communications Mobility Solutions with multichannel cellular gateway
Affordable Communications Mobility Solutions with multichannel cellular gateway
 
OCS Introduction for Learning Gateway Conference 2009
OCS Introduction for Learning Gateway Conference 2009OCS Introduction for Learning Gateway Conference 2009
OCS Introduction for Learning Gateway Conference 2009
 
Nec Executive Knowledge Worker
Nec   Executive Knowledge WorkerNec   Executive Knowledge Worker
Nec Executive Knowledge Worker
 
Predictive Dialler Brochure
Predictive Dialler BrochurePredictive Dialler Brochure
Predictive Dialler Brochure
 
Premium Hosted VoIP
Premium Hosted VoIPPremium Hosted VoIP
Premium Hosted VoIP
 
Office suite uc-brochure-2016)
Office suite uc-brochure-2016)Office suite uc-brochure-2016)
Office suite uc-brochure-2016)
 
Comcast Business VoiceEdge Presentation 2014_call 1 786 558 4440
Comcast Business VoiceEdge Presentation 2014_call 1 786 558 4440Comcast Business VoiceEdge Presentation 2014_call 1 786 558 4440
Comcast Business VoiceEdge Presentation 2014_call 1 786 558 4440
 
Hsi Wave Product Overview
Hsi Wave Product OverviewHsi Wave Product Overview
Hsi Wave Product Overview
 
KPN ÉÉN Hosted Telephony (Broadsoft) In the Netherlands by BTC Teleconsult
KPN ÉÉN Hosted Telephony (Broadsoft)  In the Netherlands by BTC Teleconsult KPN ÉÉN Hosted Telephony (Broadsoft)  In the Netherlands by BTC Teleconsult
KPN ÉÉN Hosted Telephony (Broadsoft) In the Netherlands by BTC Teleconsult
 

Dernier

Syngulon - Selection technology May 2024.pdf
Syngulon - Selection technology May 2024.pdfSyngulon - Selection technology May 2024.pdf
Syngulon - Selection technology May 2024.pdfSyngulon
 
Google I/O Extended 2024 Warsaw
Google I/O Extended 2024 WarsawGoogle I/O Extended 2024 Warsaw
Google I/O Extended 2024 WarsawGDSC PJATK
 
Measures in SQL (a talk at SF Distributed Systems meetup, 2024-05-22)
Measures in SQL (a talk at SF Distributed Systems meetup, 2024-05-22)Measures in SQL (a talk at SF Distributed Systems meetup, 2024-05-22)
Measures in SQL (a talk at SF Distributed Systems meetup, 2024-05-22)Julian Hyde
 
Strategic AI Integration in Engineering Teams
Strategic AI Integration in Engineering TeamsStrategic AI Integration in Engineering Teams
Strategic AI Integration in Engineering TeamsUXDXConf
 
THE BEST IPTV in GERMANY for 2024: IPTVreel
THE BEST IPTV in  GERMANY for 2024: IPTVreelTHE BEST IPTV in  GERMANY for 2024: IPTVreel
THE BEST IPTV in GERMANY for 2024: IPTVreelreely ones
 
Oauth 2.0 Introduction and Flows with MuleSoft
Oauth 2.0 Introduction and Flows with MuleSoftOauth 2.0 Introduction and Flows with MuleSoft
Oauth 2.0 Introduction and Flows with MuleSoftshyamraj55
 
Connecting the Dots in Product Design at KAYAK
Connecting the Dots in Product Design at KAYAKConnecting the Dots in Product Design at KAYAK
Connecting the Dots in Product Design at KAYAKUXDXConf
 
AI revolution and Salesforce, Jiří Karpíšek
AI revolution and Salesforce, Jiří KarpíšekAI revolution and Salesforce, Jiří Karpíšek
AI revolution and Salesforce, Jiří KarpíšekCzechDreamin
 
PLAI - Acceleration Program for Generative A.I. Startups
PLAI - Acceleration Program for Generative A.I. StartupsPLAI - Acceleration Program for Generative A.I. Startups
PLAI - Acceleration Program for Generative A.I. StartupsStefano
 
10 Differences between Sales Cloud and CPQ, Blanka Doktorová
10 Differences between Sales Cloud and CPQ, Blanka Doktorová10 Differences between Sales Cloud and CPQ, Blanka Doktorová
10 Differences between Sales Cloud and CPQ, Blanka DoktorováCzechDreamin
 
Unpacking Value Delivery - Agile Oxford Meetup - May 2024.pptx
Unpacking Value Delivery - Agile Oxford Meetup - May 2024.pptxUnpacking Value Delivery - Agile Oxford Meetup - May 2024.pptx
Unpacking Value Delivery - Agile Oxford Meetup - May 2024.pptxDavid Michel
 
Optimizing NoSQL Performance Through Observability
Optimizing NoSQL Performance Through ObservabilityOptimizing NoSQL Performance Through Observability
Optimizing NoSQL Performance Through ObservabilityScyllaDB
 
Future Visions: Predictions to Guide and Time Tech Innovation, Peter Udo Diehl
Future Visions: Predictions to Guide and Time Tech Innovation, Peter Udo DiehlFuture Visions: Predictions to Guide and Time Tech Innovation, Peter Udo Diehl
Future Visions: Predictions to Guide and Time Tech Innovation, Peter Udo DiehlPeter Udo Diehl
 
Enterprise Knowledge Graphs - Data Summit 2024
Enterprise Knowledge Graphs - Data Summit 2024Enterprise Knowledge Graphs - Data Summit 2024
Enterprise Knowledge Graphs - Data Summit 2024Enterprise Knowledge
 
Extensible Python: Robustness through Addition - PyCon 2024
Extensible Python: Robustness through Addition - PyCon 2024Extensible Python: Robustness through Addition - PyCon 2024
Extensible Python: Robustness through Addition - PyCon 2024Patrick Viafore
 
SOQL 201 for Admins & Developers: Slice & Dice Your Org’s Data With Aggregate...
SOQL 201 for Admins & Developers: Slice & Dice Your Org’s Data With Aggregate...SOQL 201 for Admins & Developers: Slice & Dice Your Org’s Data With Aggregate...
SOQL 201 for Admins & Developers: Slice & Dice Your Org’s Data With Aggregate...CzechDreamin
 
IoT Analytics Company Presentation May 2024
IoT Analytics Company Presentation May 2024IoT Analytics Company Presentation May 2024
IoT Analytics Company Presentation May 2024IoTAnalytics
 
Choosing the Right FDO Deployment Model for Your Application _ Geoffrey at In...
Choosing the Right FDO Deployment Model for Your Application _ Geoffrey at In...Choosing the Right FDO Deployment Model for Your Application _ Geoffrey at In...
Choosing the Right FDO Deployment Model for Your Application _ Geoffrey at In...FIDO Alliance
 
Free and Effective: Making Flows Publicly Accessible, Yumi Ibrahimzade
Free and Effective: Making Flows Publicly Accessible, Yumi IbrahimzadeFree and Effective: Making Flows Publicly Accessible, Yumi Ibrahimzade
Free and Effective: Making Flows Publicly Accessible, Yumi IbrahimzadeCzechDreamin
 
ASRock Industrial FDO Solutions in Action for Industrial Edge AI _ Kenny at A...
ASRock Industrial FDO Solutions in Action for Industrial Edge AI _ Kenny at A...ASRock Industrial FDO Solutions in Action for Industrial Edge AI _ Kenny at A...
ASRock Industrial FDO Solutions in Action for Industrial Edge AI _ Kenny at A...FIDO Alliance
 

Dernier (20)

Syngulon - Selection technology May 2024.pdf
Syngulon - Selection technology May 2024.pdfSyngulon - Selection technology May 2024.pdf
Syngulon - Selection technology May 2024.pdf
 
Google I/O Extended 2024 Warsaw
Google I/O Extended 2024 WarsawGoogle I/O Extended 2024 Warsaw
Google I/O Extended 2024 Warsaw
 
Measures in SQL (a talk at SF Distributed Systems meetup, 2024-05-22)
Measures in SQL (a talk at SF Distributed Systems meetup, 2024-05-22)Measures in SQL (a talk at SF Distributed Systems meetup, 2024-05-22)
Measures in SQL (a talk at SF Distributed Systems meetup, 2024-05-22)
 
Strategic AI Integration in Engineering Teams
Strategic AI Integration in Engineering TeamsStrategic AI Integration in Engineering Teams
Strategic AI Integration in Engineering Teams
 
THE BEST IPTV in GERMANY for 2024: IPTVreel
THE BEST IPTV in  GERMANY for 2024: IPTVreelTHE BEST IPTV in  GERMANY for 2024: IPTVreel
THE BEST IPTV in GERMANY for 2024: IPTVreel
 
Oauth 2.0 Introduction and Flows with MuleSoft
Oauth 2.0 Introduction and Flows with MuleSoftOauth 2.0 Introduction and Flows with MuleSoft
Oauth 2.0 Introduction and Flows with MuleSoft
 
Connecting the Dots in Product Design at KAYAK
Connecting the Dots in Product Design at KAYAKConnecting the Dots in Product Design at KAYAK
Connecting the Dots in Product Design at KAYAK
 
AI revolution and Salesforce, Jiří Karpíšek
AI revolution and Salesforce, Jiří KarpíšekAI revolution and Salesforce, Jiří Karpíšek
AI revolution and Salesforce, Jiří Karpíšek
 
PLAI - Acceleration Program for Generative A.I. Startups
PLAI - Acceleration Program for Generative A.I. StartupsPLAI - Acceleration Program for Generative A.I. Startups
PLAI - Acceleration Program for Generative A.I. Startups
 
10 Differences between Sales Cloud and CPQ, Blanka Doktorová
10 Differences between Sales Cloud and CPQ, Blanka Doktorová10 Differences between Sales Cloud and CPQ, Blanka Doktorová
10 Differences between Sales Cloud and CPQ, Blanka Doktorová
 
Unpacking Value Delivery - Agile Oxford Meetup - May 2024.pptx
Unpacking Value Delivery - Agile Oxford Meetup - May 2024.pptxUnpacking Value Delivery - Agile Oxford Meetup - May 2024.pptx
Unpacking Value Delivery - Agile Oxford Meetup - May 2024.pptx
 
Optimizing NoSQL Performance Through Observability
Optimizing NoSQL Performance Through ObservabilityOptimizing NoSQL Performance Through Observability
Optimizing NoSQL Performance Through Observability
 
Future Visions: Predictions to Guide and Time Tech Innovation, Peter Udo Diehl
Future Visions: Predictions to Guide and Time Tech Innovation, Peter Udo DiehlFuture Visions: Predictions to Guide and Time Tech Innovation, Peter Udo Diehl
Future Visions: Predictions to Guide and Time Tech Innovation, Peter Udo Diehl
 
Enterprise Knowledge Graphs - Data Summit 2024
Enterprise Knowledge Graphs - Data Summit 2024Enterprise Knowledge Graphs - Data Summit 2024
Enterprise Knowledge Graphs - Data Summit 2024
 
Extensible Python: Robustness through Addition - PyCon 2024
Extensible Python: Robustness through Addition - PyCon 2024Extensible Python: Robustness through Addition - PyCon 2024
Extensible Python: Robustness through Addition - PyCon 2024
 
SOQL 201 for Admins & Developers: Slice & Dice Your Org’s Data With Aggregate...
SOQL 201 for Admins & Developers: Slice & Dice Your Org’s Data With Aggregate...SOQL 201 for Admins & Developers: Slice & Dice Your Org’s Data With Aggregate...
SOQL 201 for Admins & Developers: Slice & Dice Your Org’s Data With Aggregate...
 
IoT Analytics Company Presentation May 2024
IoT Analytics Company Presentation May 2024IoT Analytics Company Presentation May 2024
IoT Analytics Company Presentation May 2024
 
Choosing the Right FDO Deployment Model for Your Application _ Geoffrey at In...
Choosing the Right FDO Deployment Model for Your Application _ Geoffrey at In...Choosing the Right FDO Deployment Model for Your Application _ Geoffrey at In...
Choosing the Right FDO Deployment Model for Your Application _ Geoffrey at In...
 
Free and Effective: Making Flows Publicly Accessible, Yumi Ibrahimzade
Free and Effective: Making Flows Publicly Accessible, Yumi IbrahimzadeFree and Effective: Making Flows Publicly Accessible, Yumi Ibrahimzade
Free and Effective: Making Flows Publicly Accessible, Yumi Ibrahimzade
 
ASRock Industrial FDO Solutions in Action for Industrial Edge AI _ Kenny at A...
ASRock Industrial FDO Solutions in Action for Industrial Edge AI _ Kenny at A...ASRock Industrial FDO Solutions in Action for Industrial Edge AI _ Kenny at A...
ASRock Industrial FDO Solutions in Action for Industrial Edge AI _ Kenny at A...
 

TOL 8.0 New Features (revised)

  • 1. New in Telephony Office-Linx8.0
  • 2.
  • 4. Call Control from External Number/Device (Cell or Home Phone)
  • 5. Call Handoff (Transfer Call between devices)
  • 8.
  • 9. New Application Features Automated Database Maintenance G-Mail, Lotus Domino and MS Exchange Calendar Synchronization Microsoft OCS Support Web based Administrator interface
  • 10. Voice Feature Details Descriptions and Configuration
  • 11.
  • 12.
  • 13. Alternate ID Allows single mailbox to support additional number IDs (employee number, etc.) Messages to alternate ID appear in main mailbox Configured by Administrator in Mailbox Properties  Addresses  Alternate ID checkbox for new or existing number
  • 14. Enhanced Call Control (External) Empowers users to have call control while using an external number from home or mobile device Extend desk phone functionality and capabilities such as placing calls on hold and transfers to internal office extension numbers for mobile users. Enabled in Admin under Feature Group  Transfer Options  Enhanced Call ControlEx. John’s location is set to an external number with call control enabled, when he receives a call via TOL he can press ** on his phone and hear a list of call control functions ‘Ding’ sound upon answering to indicate Enhanced Call Control is available, press ** in call to use
  • 15. Enhanced Call Control (Handoff) Call Handoff allows seamless transfer of a current ongoing phone call at your desk to another device (e.g. cell phone, another station, etc.) without any interruption Enabled in Admin, Feature Group  Transfer Options  Enchanced Call Control Controlled via UC Client Manager ‘Handoff’ button
  • 16. Customized Envelope Information The Envelope Information TUI setting can determine how much information is heard for the time/date stamp on a messageduring playback. Fields that can be optionally heard include: Message From, Received Time, Recipients, and Special tags (Private, Certified, Urgent). Configured in Admin under Customized TUI in Message Playback and Envelope Information menu items
  • 17.
  • 18. Ideal for scenarios where hands-free requirements or laws are present
  • 19.
  • 21.
  • 22. Salesforce.com Support and Integration Integrated dialer and contact display within Salesforce CRM interface ‘Click to dial’ from Salesforce contacts and customer listings
  • 23. UC Client Manager 8.0 New look and feel while consistent to not alienate users Cross platform support (Windows & Mac OSX) Improved plug-in model for 3rd party application integrations Improved call management and call feature additions
  • 24.
  • 25. UC Client Manager Web Edition Provides UC Client functionality from anywhere LanTalk, Call Control, Presence Management, Directory and Workgroup management, Message notification May be integrated into any Web Interface
  • 26. 8.0 UC Mobile Clients Platform features
  • 27. Apple iPhone Available to download on the Apple App Store (free) Utilizes iPhone touch capabilities and location services Provides location and presence management, UC dialing, and chat (LanTalk) features
  • 28. Google Android Available to download on the Google Market (free) Utilizes Android touch capabilities, notification bars and voice services Provides location and presence management, UC dialing, and chat (LanTalk) features
  • 29. RIM Blackberry Available on the Blackberry App World Provides location and presence management, UC dialing, and chat (LanTalk) features
  • 30. Application Feature Details Descriptions and Configuration
  • 31. Automated Database Maintenance Database maintenance solution to long term fragmentation Improves performance for older and large scale databases Reduces manual maintenance time required on the system
  • 32. Calendar Synchronization Full Calendar synchronization between the UC Server and your G-mail, Lotus Domino or Microsoft Exchange server Provides unified location and presence management
  • 33. Microsoft OCS Support Provides CTI call control to Office Communicator. Users will be able to map OCS status to Locations on Voice Server Provide IM functionality between Office Communicator and UC Client Manager via Lantalk
  • 34. Web Administration Interface Web-based administration interface (UC Administrator) Improved look over MMC Admin Accessible anywhere through supported web browsers