3. Resident care through Facility Management
Enhanced Maintenance
Emergency Preparedness
3 3
Intensive
Preventive
Sensitive
Inclusive maintenance
4. Resident Care Expectation
Abhimanyu Jain, 64, Electrical Engg
Resident since 2012
We want to get the same physical and advisory support as we get from our
children.
This could range from getting our car tyres repaired, print outs, deep cleaning
of flats, booking of tickets…
Advisory could include medical, financial investments, Insurance, travel and
lets say things my son would do for me if I asked him to.
5. Resident Care Expectation
Pushpa Vatsalya , 71, Librarian
Resident since 2010
‘As a single lady my need is for a clean safe secure environment. While
these needs are fully met- we have a singles support group that is
reassuring!
I feel the need for community transportation to manage my errands.’
6. Resident Care Expectation
Amita Shaw , 61, Director- National Bal
Bhawan, Resident since 2013
‘I believe Senior Living needs are a social
and emotional environment conducive to
mental, physical and spiritual health of a
person.
The Activities we have are wide ranged to
match these needs.
7. Resident Care Expectation
Kamini Bhandari, 64, Head of Credit of
Credit Control, CMC
‘I find 95% of my needs in facilities in place-the
only lacuna is the need for transport for
the residents who no longer drive- an E
rickshaw could be a viable solution.’
8. Resident Care Expectation
Group Capt Bandhu Aggarwal, 66,
Director, Jaquar
Resident since 2009
I think loneliness, negativity and depression are the biggest
challenges of Senior Living.
Living in a retirement community can to a great degree
alleviate these problems.
46. Emergency/Disaster Preparedness
Floods-Fire-Evacuations
We have seen it all!
‘If there is a possibility of several things going wrong,
the one that will go wrong,
is the one that can cause the most damage’
Murphy’s Fourth Law ;)
Introduce ashiana SL; RC:the heart of the business,
Ownership Model: 1/2/3 BHK flats
Total Units: 1098
Total Area: 13.75 lac sqft
Total unit Occupancy: 790
Total Population: 1343
Staff strength: 48 + 88 (contractual)
Facilities: Physiotherapy, OPD, Carehome (AL) Café, Activity centre, 24 x 7 HelpDesk
Ambulance, ERS, Enhanced Security
Medical Emergencies: 20 p.a
Median Age Male 66 years
Median Age Female 63 years
God is in the details (story)…
While the weightage may vary from person to person- these are the top five concerns we have picked in our many feedback systems….
V K AGGARWAL 72 – HEART ATTACK IN CARD ROOM- IN HOSPITAL IN 10 MINUTES. Had weak heart beat…. Breath was broken…. CPR… bhiwadi mode heart beat fell again… oxygen….gopinath… staff cpr…. Gurgaon… recovered.
GIRL WHO TOOK SLEEPING PILLS… chitra 47years …. Insomnia…. Took fathers sleeping pills…. Vomiting…
K C Malhotra 82 yrs…. Went to bank with rajeev… hypoglycemic… fainted… carehome …. Unconscious…. Sugar was 28… 25% glucose started… oral with sugar… conscious…. Vinayak hospital….
FIRE- MADHUSUDAN SHARMA
FLOOD STORY
Mr pritam Singh… at night 1.30 am respiration distress… saliva jammed in windpipe…. Side position slapping chest…. Saliva released….. Taken to Hway hospital…. Got better and returned…