This document provides an overview and details of the IBM Information Archive product. It describes the hardware and software components that make up the archive, including cluster nodes, storage controllers, switches and software like Tivoli Storage Manager. It also covers planning considerations for setting up the archive such as capacity needs, network configuration and high availability options. The document is intended to help customers understand what is required to deploy an IBM Information Archive solution.
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1. Front cover
IBM Information Archive
Architecture and Deployment
Universal storage repository for all
types of content
High security with Enhanced Tamper
Protection
Support for multiple access
methods
Bertrand Dufrasne
Frank Boerner
Andreas Feldner
Roland Hoppe
Kai Nunnemann
Daniel Wendler
Rene Wuellenweber
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x IBM Information Archive: Architecture and Deployment
14. Roland Hoppe is a Product Service Professional in Germany. He has 20
years of experience as a customer engineer and support specialist. He
works in the Archive Solution Competence Center in Leipzig and
provides worldwide support for DR550 and IBM Information Archive.
Kai Nunnemann is a Senior Consultant and Category Leader for
Information Management at becom - A Divison of Computacenter, in
Germany. He has 14 years of experience with IBM hardware and
software. His areas of expertise include IBM Tivoli® Software, IBM
Content Management software, and related storage hardware. He holds
a degree in Mechanical Engineering. Kai is one of becom’s IBM Certified
Deployment Professionals Tivoli Storage Manager, and an IBM Certified
Solution Advisor Tivoli Storage.
Daniel Wendler is an IT Specialist within the IBM MTS Group in
Germany. After studying computer science and graduating at the
University of applied science Wiesbaden, Daniel joined IBM in 2005. He
wrote his final thesis in the eRMM Software Development department at
IBM about automated policy-based management of removable storage
media. Since then, Daniel is working in the European Storage
Competence Center as a product field engineer for RMSS products. He
provides post-sales support for enterprise tape libraries, Open System
virtualization engines and enterprise tape encryption solutions.
Rene Wuellenweber is an accredited Product Service Professional
working for IBM in Germany. He has 12 years of experience as a
customer engineer, supporting DASD Midrange products and working as
solution support specialist. Rene works in the Archive Solution
Competence Center in Leipzig and provides worldwide support for
DR550 and IBM Information Archive.
Thanks to the following people for their contributions to this project:
BJ Klingenberg, Bonnie Pulver, Mike Griese, Neeta Garimella, Erick Kissel, Greg McBride,
Bryan Jen, Braynt Lee, Jason Auvenshine, Linda Benhase, Tony Ciaravella, Chris Zukowski,
Roger Wofford, Michael Griese, Jim Saunders, Manuel Avalos Vega, Carlos Sandoval, Don A
Hantzsche, Brian Ashmore, Kelly Axup, Matthias Jung, Nils Haustein, Stefan Roth, Stefan
Bender, Alexander Safonov and Harald Uebele.
xii IBM Information Archive: Architecture and Deployment
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Preface xiii
16. xiv IBM Information Archive: Architecture and Deployment
18. 1.1 The business need for archiving
Information or data is essential to any business and for the most part can be considered a
company asset. Examples of such data include contracts, CAD/CAM designs, aircraft build
and maintenance records, and email, including attachments, instant messaging, insurance
claim processing, presentations, transaction logs, web content, user manuals, training
material, digitized information (such as check images, medical images, historical documents,
and photographs), and much more. With that understanding, companies see a potential value
in aggregating large amounts of data.
In addition to the sheer growth of data, the laws and regulations governing the storage and
secure retention of business and client information are increasingly becoming part of the
business landscape, making data retention a major challenge to any institution. Regulated
information can include email, instant messages, business transactions, accounting records,
contracts, or insurance claims processing, all of which might need to be retained for varying
periods of time. Some of this data might be kept several years. Some data might also be kept
forever.
Moreover, some data must be kept just long enough and not any longer. Indeed, content is an
asset when it needs to be kept; however, if kept past its mandated retention period, it can also
become a liability. Furthermore, the retention period can change due to factors such as
litigation.
The characteristics of archived data can vary greatly in their representation, size, and industry
segment. It becomes apparent that the most important attribute of this kind of data is that it
needs to be retained and managed, so it is called retention-managed data.
Retention-managed data is data that is written once and is read rarely (sometimes never).
Other terms abound to describe this type of data, such as reference data, archive data,
content data, or other terms implying that the data cannot be altered.
Retention-managed data is data that needs to be kept (retained) for a specific (or unspecified)
period of time, usually years.
Retention-managed data applies to many types of data and formats across all industries.
The file sizes can be small or large, but the volume of data tends to be large (multi-terabyte to
petabyte). It is information that might be considered of high value to an organization,
therefore, it is retained near-line for fast access. It is typically read infrequently and thus can
be stored on economical disk media such as SATA disks. Depending on its nature, it can be
migrated to tape after some period.
It is also important to recognize what does not qualify as retention-managed data. It is not the
data that changes regularly, known as transaction data (account balance, inventory status,
and orders today, for example). It is not the data that is used and updated every business
cycle (usually daily), or the backup copy of this data. The data mentioned here changes
regularly, and the copies used for backup and disaster recovery are there for exactly those
purposes, meaning backup and disaster recovery. They are there so that you can restore data
that was deleted or destroyed, whether by accident, a natural or human-made disaster, or
intentionally.
All these factors mandate tight coordination and a controlled, intelligent approach to
archiving. This is what the IBM Smart Archive Strategy is aimed at.
2 IBM Information Archive: Architecture and Deployment
19. 1.2 IBM Smart Archive Strategy
The IBM Smart Archive Strategy is a comprehensive cross-brand approach that combines
IBM software, systems, and service capabilities designed to help customers extract value and
gain new intelligence from information by collecting, organizing, analyzing, and leveraging
that information. This approach, depicted in Figure 1-1, delivers a comprehensive set of
solutions, products, and services in a unified and integrated strategy that helps you realize
the business value of your information while driving down costs and risks and ensuring that
critical business content is properly retained and protected.
With the IBM Smart Archive Strategy, you can simplify the archiving infrastructure and reduce
overall storage and power needs as well as administrative requirements with the help of
integrated appliances and multiple delivery options. Implementing an IBM Smart Archive
solution can eliminate unnecessary junk content, helping to improve system and process
efficiency and productivity. Reducing discovery costs and legal fees are key objectives, as
well as enhancing response capabilities by providing authorized legal staff quick access to
and analysis of case-relevant information.
IBM Information Archive
Figure 1-1 The IBM Smart Archive Strategy
The IBM Smart Archive Strategy offers the following capabilities:
Optimized and unified ingestion:
– Enables a deeper understanding of what information to archive through
discovery-based and analytics-based assessment technologies.
– Eliminates point solution complexity and cost by unifying data and content archiving
through common collection (ingest) and classification technologies.
The following examples from the IBM Product portfolio fit that category:
– IBM InfoSphere™ Content Assessment software
– IBM InfoSphere Content Collector family of offerings, including integration with IBM
Optim™ Data Growth Solution software
Chapter 1. Introduction to archiving 3
20. – IBM InfoSphere Classification Module software
– IBM InfoSphere Discovery with Optim Data Growth Solution software
Flexible and secure infrastructure:
– Enables cost-optimized retention with unified, flexible, secure and policy-aware
infrastructure.
– Speeds time to value through modular, integrated solutions including choice of
management and delivery models based on a common information lifespan and
policies. These solutions and services include traditional on-premise software,
preconfigured appliance, software-as-a-service, cloud-ready and hybrid options.
The following examples from the IBM product portfolio fit that category:
– IBM Enterprise Content Management (ECM) repositories
– IBM Information Archive solution (the focus of this book)
– IBM Managed Information Archive Cloud Services
– IBM Global Technology Services – Storage and Archive Services
Integrated Compliance, Records Management, Analytics, and eDiscovery:
Reduce risk, respond more quickly to legal inquiries, establish trust and leverage
information using integrated compliance, analytics, records management, and eDiscovery
software.
The following examples from the IBM product portfolio fit that category:
– IBM InfoSphere Enterprise Records software
– IBM InfoSphere Discovery Manager and Discovery Analyzer software
1.3 Introducing IBM Information Archive
IBM Information Archive (Information Archive) is one of the enablers for the IBM Smart
Archive Strategy, as one of its possible infrastructure elements.
Information Archive is the next-generation information retention solution designed as a
universal archiving repository for all types of content to help midsize and enterprise clients
reduce cost, manage risk, and address clients’ complete information retention needs:
business, legal, or regulatory.
Information Archive is a universal, scalable, and secure storage repository for structured and
unstructured information. Information Archive application support includes IBM ECM and
Optim with policy harmony. Information Archive replaces the IBM System Storage DR550 and
offers significant enhancements over the DR550.
This highly versatile, cloud-ready, smart business system can be a useful tool for users in
their efforts to support regulatory compliance by providing a storage repository with robust
security features designed to prevent the alteration or deletion of the storage repository in
which information is stored until your business-designated retention period has elapsed.
Information Archive is an integrated, appliance-based solution for retaining archived
information in a compliant storage environment. Information Archive connects to application
servers, receives files and documents from these applications, and stores them in a hierarchy
of disk and tape storage. The information is stored in a collection, which is the basic storage
repository within Information Archive. You can use Information Archive as the target storage
for your archiving applications or you can move information from your application or existing
storage domain to Information Archive.
4 IBM Information Archive: Architecture and Deployment
21. You can manage archived information from a single, simple to use graphical user interface
(GUI). Information Archive scales in capacity by adding more disk storage to the collections
and scales in performance by adding more file system nodes.
Using hierarchical storage management techniques, Information Archive helps move archived
information across a hierarchy of lower cost storage devices, including tape. This can help
you to match the value of your archived information to the cost of the infrastructure on which it
is stored. Information Archive is designed to provide a quick time-to-value so you can begin to
realize its benefits very soon after.
1.3.1 Information Archive key objectives
The key objectives of Information Archive are as follows:
To provide a universal storage repository for all types of content, structured and
unstructured, compliant or non-compliant data
To eliminate complex installation and configuration
To scale easily for both capacity and performance
To support efficient policy-driven retention and tiered storage management
To support standard interfaces into the system for easy integration with applications
To protect data integrity for the entire lifespan of the information
To offer low Total Cost of Ownership (TCO) by allowing use of mixed media (disk and tape)
To support existing retention policies or enable administrators to define customized
policies
To incorporate current DR550 capabilities and much more
1.3.2 Information Archive key features
The Information Archive solution offers the following key features and characteristics:
Provides a single platform for archiving compliant, non-compliant, structured and
un-structured data thus reducing the need multiple systems.
Provides customizable data protection features to meet the industry's most stringent data
retention mandates.
Enables data archiving across multiple tiers of storage, including disk, tape and, other
near-line or offline storage, to provide massive scalability and a more cost-effective,
energy efficient archive system.
Enables specified information protection levels for archive collections. With Information
Archive, IBM has introduced a unique 3x3 architecture that allows businesses to configure
up to three archive collections on a single system with up to three servers. It allows the
flexibility for each collection to be configured with the following information protection
levels:
– Basic Protection enables the greatest flexibility for managing an organization’s data
retention needs.
– Intermediate Protection allows IT administrators to increase and decrease retention
periods as needed, but information deletion is only allowed after the retention period
has expired.
– Maximum Protection helps IT administrators manage information with strict business,
legal, or regulatory retention needs.
Chapter 1. Introduction to archiving 5
22. Enforces data retention polices that maintain data as non-erasable and non-rewritable
(NENR) until deletion is permitted by retention policy.
Enables users to archive and retrieve directly from or to their workstations as well as
enterprise content management applications.
Offers Enhanced Disaster Recovery based on advanced copy services to increase the
availability of archived documents and to prevent data loss in the event of a disaster.
Implements Enhanced Tamper Protection, a patent-pending feature that prevents root
access to the appliance to avoid modification or deletion of archived data.
Supports data deduplication, which helps to store a single instance of data on disk and
reduces the file size of documents in the archive collections. Data deduplication can
reduce the effective data size on disk by 20 to 80%.
Provides Hierarchical Storage Management, which automatically distributes and
manages data on disk, tape, or both, with the objectives of minimizing access time to data
and maximizing available media capacity.
1.3.3 Information Archive value proposition
The Information Archive value proposition can be summarized as follows:
Manage risk:
– Offers policy-based or general purpose archiving capabilities to help address
compliance and non-compliance requirements: business, legal, and regulatory
– Provides enhanced security with encryption for both disk and tape storage
– Enforces retention polices that meet some of the industry's most stringent data
retention mandates.
– Introduces new patent-pending tamper protection technology
– Locks data into non-erasable, non-rewriteable formats based on specific business
needs.
Reduce cost:
– Information Archive uses a true storage mix of disk and tape technologies combining
fast accessible disk with low cost of tape within a single archive pool.
– It can thus maximize your total cost of ownership over the life of the archived data.
Improve productivity and efficiency:
– Simple to implement (pre-integrated, pre-configured) and manage Industry standard
interface (NFS) supports immediate archiving (no custom APIs required)
– Easily scales, can dynamically add and remove storage and scales to 1 billion objects
across petabytes of storage, from multiple content types
– High performing system based on the IBM patented GPFS™ file system technology
6 IBM Information Archive: Architecture and Deployment
23. 1.4 Archiving reference architecture
A reference model describes an abstraction of the key concepts and their relationships. The
reference model referred to in this book consists of a three layer architecture as depicted in
Figure 1-2.
Layer 1 describes the application layer. Applications in Layer 1 run on computer systems that
generate, analyze, and process information and store this information as data. Typical
examples of such applications are email clients, IBM Lotus® Domino® server, Microsoft®
Exchange server, or Picture Archiving and Communication Systems (PACS).
Layer 1 applications communicate to Layer 2 components through proprietary or open
interfaces (depending on the application). Layer 2 is the archive management layer or
Document Management System (DMS), sometimes also referred to as Content Management.
Archive management components are usually running on hardware systems other than
Layer 1 and Layer 3 components.
The DMS or Content Management systems are collecting, managing, storing and retaining
data and finally transmitting the data and related information to the archive storage system
(Layer 3).
The Information Archive appliance is in Layer 3. In Chapter 8, “Integrating IBM Information
Archive with archiving applications” on page 261, you can find descriptions and practical
illustrations of how Layer 2 applications integrated with Information Archive.
Applications
Layer 1
` ` `
LAN
Layer 2
Document Management
System
Archive
Layer 3
Appliance
Figure 1-2 Reference architecture for digital archiving
Chapter 1. Introduction to archiving 7
24. 8 IBM Information Archive: Architecture and Deployment
27. The Information Archive GUI lets you administrate, operate, and monitor the Information
Archive appliance, and generate reports. The system offers the option to migrate and back up
data to tape. Although optional, tape attachment is highly desirable.
2.1.2 Information Archive security and data retention compliance features
Information Archive is primarily intended to provide a storage solution for archiving and data
retention compliance. Thus, it offers the following retention and document protection features.
Document retention
The Information Archive appliance provides a number of ways to specify how long documents
are retained.You can configure document retention policies, which provide both time-based
and event-based retention options.
Document protection settings
After a document is ingested into archival storage, it cannot be modified until its retention
period expires. You can use document protection settings to further restrict the actions that
can be taken on archived documents.
Document protection levels can be set independently for each collection in the appliance.
There are three levels of document protection available for File Archive Collections. System
Storage Archive Manager collections only support the maximum level of document protection,
which does not allow the deletion of documents or the reduction of retention periods.
Enhanced Tamper Protection
Enhanced Tamper Protection prevents root access to the servers in the Information Archive
appliance. Root access can potentially be used to modify or delete archived data. Enhanced
Tamper Protection is a system-wide setting that affects all the collections in the appliance.
This feature can be enabled during the initial configuration of the appliance, or at a later time.
After being enabled, it cannot be turned off.
If you do not enable Enhanced Tamper Protection, you must use other methods to prevent
tampering and you must securely manage the root passwords on all servers in the appliance.
Access protection
Authentication is required for access to archived documents and the Information Archive GUI.
For File Archive Collections, user accounts for administrators and archive users can be
managed using an external Lightweight Directory Access Protocol (LDAP) server. Access for
users, user groups, or host systems must be granted through the Information Archive
administrative interface. Also see Chapter 7, “LDAP environments” on page 227.
Two predefined user accounts are provided with the appliance: iaadmin and iscadmin. These
user accounts have limited authority, and are intended to be used for a specific set of tasks.
You must change the default passwords for these user accounts during the initial
configuration of the appliance.
Compliance features
Information Archive provides a number of features to enable you meet your legal, regulatory,
or policy compliance requirements for data archiving.
Chapter 2. IBM Information Archive overview and components 11
28. 2.1.3 Information Archive hardware and software overview
The Information Archive, seen in Figure 2-2, is available in several configurations with storage
from 8 TB (one collection) up to 440 TB of raw capacity for up to three collections. Similar to
the DR550, Information Archive is also available as primary and secondary systems for a
Disaster Recovery Protection configuration, based on remote disk mirroring.
Figure 2-2 Photograph of the IBM 2231-IA3 rack
The Information Archive appliance includes Fibre Channel (FC) ports for external tape
attachment but does not include cables or tape drives or tape libraries. You must acquire and
attach tape drives to be able to back up your configuration and collection data (see
Chapter 10, “Tape attachment with IBM Information Archive” on page 403). The backup and
restore process is described in detail in Chapter 11, “Information Archive data backup and
restore” on page 441.
The software bundle includes Information Archive Version 1.2, the IBM Tivoli Storage
Manager 6.x, the IBM System Storage Archive Manager Version 6.x, Information Archive
Cluster Version, the IBM System Director Version 6.1.0, and DS Storage Manager for
Information Archive, customized for additional protection.
12 IBM Information Archive: Architecture and Deployment
31. Specifications for the iPDU (PDU+)
The intelligent power distribution unit (iPDU), also called power distribution unit plus (PDU+),
has power-monitoring capabilities. The iPDU is an intelligent AC power distribution unit that
monitors the amount of power being used by the devices that are plugged into it.
Figure 2-5 shows a schematic representation of the iPDU.
Figure 2-5 The iPDU - Power distribution unit with Ethernet ports
All the cabling from the iPDUs to the various Information Archive components is done by
manufacturing.
2.2.2 Cluster nodes (2231-S2M)
Information Archive includes one, or optionally up to three, Information Archive cluster nodes
(2231-S2M). Each node consists of an IBM System x (x-3650 M2, Machine Type 7947),
running a Linux®-based operating system. Cluster nodes process all the documents that
have been saved to Information Archive and perform management operations on the
documents that have been archived.
All cluster nodes have identical hardware, and they are configured as GPFS cluster nodes.
Important: Always order the same amount of memory for each server.
Physically, the System x x3550-M2 is a 2-EIA (2U), 19-inch, rack-mounted server. Up to two
quad- or dual-core Intel Xeon® 5550 Series processors with QuickPath Interconnect (QPI)
technology, up to 2.93 GHz, and up to a 1333 MHz front-side bus are available. This server
has a new energy-efficient design with low 675 W and up to 92% efficient power supplies, six
cooling fans, altimeter monitored by the Integrated Management Module (IMM) and by IBM
Systems Director Active Energy Manager™.
Up to 128 GB of high-performance, new-generation DDR-3 memory are available. It includes
ultimate internal storage flexibility with up to twelve 2.5" hot-swap SAS/SATA/SSD HDD bays.
The x3650 M2 provides four x8 (“by 8”) 8 GBps PCIe (PCI Express) Gen 2 high performance
I/O slots. It also includes two integrated Broadcom 5709C Gigabit Ethernet controllers
standard.
In Information Archive, this server is equipped with a dual quad-core processors, and has
24 GB memory installed (maximum 64 GB possible). There are also two dual-port 4 Gb FC
HBAs and two 146 GB 15k rpm SAS internal disks configured as RAID 1. One FC Ethernet
dual port card is optionally available.
Chapter 2. IBM Information Archive overview and components 15
32. Figure 2-6 shows the front view of the 2231-S2M server.
Figure 2-6 Cluster Node 2231-S2M - front view
Cluster nodes: The Information Archive Model 2231-IA3 must contain at least one cluster
node with a maximum of up to three cluster nodes.
Figure 2-7 shows the Cluster Node rear panel.
Figure 2-7 Cluster Node 2231-S2M - rear view
The minimum configuration supports a single collection with one cluster node 2231-S2M, but
this does not allow a cluster node failover.
The maximum configuration consists of three cluster nodes and supports three collections. In
this configuration, all collections support cluster node failover, but there will be a performance
degradation when more than one collection runs on a single cluster node. Each collection
needs a dedicated Storage Controller 2231-D1A (DS4200). Consequently, for more than one
collection, the configuration requires the 2231-IS3 expansion frame to mount the second and
third 2231-D1A storage controllers.
16 IBM Information Archive: Architecture and Deployment
33. 2.2.3 Information Archive Management Console
The Information Archive also includes one Management Console (IBM System x, x-3550 M2,
M/T 7946) also running a Linux-based operating system. This is your Information Archive
appliance utility server running the Information Archive Administration GUI based on the
Integrated Solutions Console (ISC). It is also used for monitoring through the preinstalled IBM
Systems Director, which provides all core RAS systems management and call home
requirements. The Management Console provides a single point of access for all functions.
The Management Console (M/T 7964 is a member of the IBM System x family (x-3550-M2).
Physically, it is a 1-EIA (1U), up to two quad-core or dual-core Intel Xeon 5500 Series
processors with QuickPath Interconnect (QPI) technology, up to 2.93 GHz, and up to 1333
MHz front-side bus, including the following features:
New energy-efficient design with low 675 W
Up to 92% efficient power supplies, six cooling fan modules, altimeter monitored by IMM,
and IBM Systems Director Active Energy Manager
Up to 128 GB of high-performance, new-generation DDR-3 memory
Ultimate internal storage flexibility with up to six 2.5" hot-swap SAS/SATA/SSD HDD bays
The system includes two PCI-Express (x16) Gen 2 slots: one half-length, full-height; and one
low-profile, as well as two integrated Broadcom 5709 Gigabit Ethernet controllers, standard.
In the Information Archive appliance, the Management Console has 4 GB of memory and two
146 GB 15k rpm SAS internal disks configured as RAID 1. Figure 2-8 and Figure 2-9 show
the front view and rear view, respectively, of the Information Archive Management Console
server.
Figure 2-8 Information Archive Management Console - front view
Figure 2-9 Information Archive Management Console - rear view
Chapter 2. IBM Information Archive overview and components 17